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AccountsIQ Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of AccountsIQ, highlighting its intuitive interface and smooth onboarding experience. (20 mentions)
Users commend the intuitive interface of AccountsIQ, making it easy to navigate and use efficiently. (14 mentions)
Users highlight the responsive and helpful customer support of AccountsIQ, ensuring smooth implementation and reliable assistance. (11 mentions)
Users commend the intuitive interface and automation features of AccountsIQ, enhancing efficiency and accuracy in financial management. (8 mentions)
Users value the real-time reporting in AccountsIQ for its user-friendliness and insightful data management. (8 mentions)
Users experience invoicing issues such as double payments, lack of permanent email additions, and malfunctioning expense modules. (6 mentions)
Users face inadequate reporting with limited flexibility, making it challenging to utilize BI analysis effectively. (5 mentions)
Users express frustration over missing features in AccountsIQ, requiring support for basic functions and lacking automation. (5 mentions)
Users experience slow performance with AccountsIQ, particularly during high volume times and when handling large datasets. (4 mentions)
Users criticize the limited functionality of AccountsIQ, leading to increased administrative burden and support dependency. (3 mentions)

5 Pros or Advantages of AccountsIQ

5 Cons or Disadvantages of AccountsIQ

AccountsIQ Reviews (109)

Reviews

AccountsIQ Reviews (109)

4.5
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David M.
DM
David M.
CEO
Small-Business (50 or fewer emp.)
"Effortless Multi-Entity Consolidation with AccountsIQ"
5/5
What do you like best about AccountsIQ?

We have used AccountsIQ for over 10 years as the cloud accounting system for our Irish parent company and our subsidiaries in Australia, New Zealand and Canada. Its biggest strength over competing products is the ability to apply a standard chart of accounts across multiple companies and consolidate easily back to group level. That saves our finance team a lot of time at month-end and gives me a reliable group view without manual workarounds. My favourite feature is the GL Explorer, which lets me drill down into any GL code and analyse the detail quickly. For a multi-entity, multi-currency business like ours, it does exactly what we need. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

Honestly, we have very few complaints after more than 10 years on the system. The user interface feels dated in places compared with some newer cloud products, and it takes new users a little time to learn where things sit. Reporting works well, but building custom report layouts could be more intuitive for non-finance users. None of this has caused us any real problems, and the core functionality more than makes up for it. Review collected by and hosted on G2.com.

Response from Zoe Dunlop of AccountsIQ

Hi David,

Ten years is a long time, so thanks so much for taking the time to write this. Great to hear the standard chart of accounts and group consolidation are still saving your team time at month end!

Your points on the interface and building custom report layouts are useful, and we’ve passed them on to the product team.

- Zoë

David K.
DK
David K.
Investment Lead
Mid-Market (51-1000 emp.)
"Multi-Entity, Multi-Currency Consolidation That Saves Serious Time"
5/5
What do you like best about AccountsIQ?

The multi-entity, multi-currency consolidation - cuts out trying to manage it through a spreadsheet. Other great features like the AP inbox and documents attached at source which saves processing time and querying. BI coding is a feature we commonly use to report across business units. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

The ecosystem for likes of Xero and QB is far better - other tools have pre-built integrations with those platforms, but this wouldn't have us rushing back to those vendors, we just need to be more selective over the tools we choose, such as ExpenseIn which is far cheaper than SAP Concur and just as good Review collected by and hosted on G2.com.

Response from Zoe Dunlop of AccountsIQ

Hi David,

Thanks for taking the time to write such a detailed review, we really appreciate it. Outgrowing entry-level packages without needing a full ERP is exactly the gap we aim to fill, so it’s great to hear AccountsIQ is helping you run a lean finance team across your entities.

We’ve shared your feedback on integrations with the product team, and it’s great to know ExpenseIn is working well for you.

- Zoë

Thomas P.
TP
Thomas P.
Finance Manager
Mid-Market (51-1000 emp.)
"AccountsIQ Made Group Consolidation Effortless"
4.5/5
What do you like best about AccountsIQ?

Moving to AccountsIQ from our outdated legacy system has been an excellent decision for our business. The consolidation functionality is a real strength, and it makes group reporting both efficient and straightforward. The integrations with Rapport3 and ExpenseIn have also been seamless, helping us streamline data flows, cut down on manual processing, and improve overall accuracy. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

At the moment, I’m unable to create custom reports or customise the data fields included in the existing templates. It would be beneficial to have greater flexibility and a more self-service approach to report creation; however, I do believe this is on the roadmap. Review collected by and hosted on G2.com.

Response from Anna Crean of AccountsIQ

Hi Thomas,

Thank you so much for such a thorough review. It's brilliant to hear that moving off your legacy system has paid off, and that consolidation, the Rapport3 and ExpenseIn integrations, invoice approval workflows, and bank feed reconciliations have all made such a difference to your month end and financial controls.

Thanks as well for flagging the need for more flexible, self service custom reporting. That's really useful input as we keep shaping the roadmap. We appreciate you taking the time to write all this up!

Kind regards,

Anna

Benedict A.
BA
Benedict A.
Finance Analyst
Mid-Market (51-1000 emp.)
"Smooth, Modern UI for Consolidating Multi-Entity Operations Across Geos"
4.5/5
What do you like best about AccountsIQ?

I like the ability to consolidate multiple entities across different geos. The UI is smooth and modern, and our account manager and support team are very responsive whenever we need help. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

Some of our foreign subsidiaries have said the system isn’t tax-compliant for their use. We also run into occasional bugs in transaction coding, and those issues can take a while to get fixed. Review collected by and hosted on G2.com.

Response from Anna Crean of AccountsIQ

Hi Benedict,

Thank you for sharing such a detailed review. It's fantastic to hear that consolidating multiple entities across different geos has been going smoothly, and that you've found the UI easy to use. Really glad our account management and support team have been responsive and helpful too!

We hear you on the tax compliance concerns for your foreign subsidiaries, as well as the transaction coding bugs, and we'll make sure that feedback gets passed along to the right team. Thank you again for providing such helpful feedback!

Kind regards,

Anna

Luke H.
LH
Luke H.
Finance Manager
Mid-Market (51-1000 emp.)
"New team using AIQ"
5/5
What do you like best about AccountsIQ?

Easy for Bank reconciliation

Great for uploaded large number of Journal entries automated from Flow.

Easy search functionality

Reports search function is great when looking for a specific report. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

When exporting from suppliers from Flow to AIQ it sometimes removes the bank details of the suppliers. Review collected by and hosted on G2.com.

Response from Karis Higson of AccountsIQ

Hi Luke,

Thank you so much for sharing your feedback! We’re thrilled to hear features like bank reconciliation, automated journal uploads, and reporting are making a real difference for your team.

We also appreciate you flagging the supplier bank details issue in Flow - our product team is looking into it to improve the experience.

It’s wonderful to know AccountsIQ is helping keep your job costing accurate. Thanks again for your insights and support!

Best regards,

Karis Higson

Partnerships & Customer Marketing Manager, AIQ

Jin P.
JP
Jin P.
Management Accountant
Small-Business (50 or fewer emp.)
"Avoid at all costs. Stick with the tried and trusted."
0/5
What do you like best about AccountsIQ?

Cloud based software, so can access this across a number of platforms and locations. Unhindered by any kind of restrictive intranet access. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

Everything else. UI is slow and limited by the browser of the user. Integrations are not very functional, with Plaid being unresponsive to issues. Performance is slow at times with larger data sets. Support is genuinely non-existent after the first few months of excitement. Review collected by and hosted on G2.com.

Response from Karis Higson of AccountsIQ

Hello Jin,

Thank you for taking the time to share such candid feedback, and we're genuinely sorry your experience with AccountsIQ has fallen so far short of what you should expect from us.

We take every point you've raised seriously, and we've escalated your review directly to our Head of Customer Success and our Product team.

We'd really value the chance to speak with you directly to understand the specifics and agree a clear plan to resolve them. Please reach out to our Support Manager, Saoirse O'Broin at Sobroin@accountsiq.com.

Thank you again for your feedback, as it helps us improve for you and for all our customers.

Best regards,

Karis Higson

Partnerships & Customer Marketing Manager, AIQ

VR
vraynersmith@astleyhire.co.uk R.
Accounts Administrator
Small-Business (50 or fewer emp.)
"Easy to use and has cut down on processing time"
5/5
What do you like best about AccountsIQ?

Ease of use and also appreciate the comprehensive help section with AI assistance. Has saved a lot of processing time and I really like the bulk email options for statements etc, this is much better than the previous software we used which locked up your accounts screen for other tasks. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

I think the only frustration I've found is that the AP inbox doesn't seem to remember some invoices even though they're entered on a monthly basis, I know this is probably more to do with the layout of invoices and the OCR reader capabilities but it's frustrating that quite a lot of invoices need adjustment and don't end up saving much time. Also I'm unsure why it doesn't appear to remember default nominal codes Review collected by and hosted on G2.com.

AB
Anthony B.
Senior Financial Accountant
Small-Business (50 or fewer emp.)
"User-Friendly and Flexible Transaction Editing"
4.5/5
What do you like best about AccountsIQ?

I like how user-friendly it is, and I also appreciate being able to edit transactions when needed. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

The workflow setup isn’t very user-friendly; however, once it’s set up, it works well. Review collected by and hosted on G2.com.

Response from Anna Crean of AccountsIQ

Hi Anthony,

Thank you so much for taking the time to review AccountsIQ. We're really glad the platform's ease of use and the flexibility to edit transactions are working well for you. It's great to hear that restructuring your general ledger has made reporting faster and more accurate too.

We also appreciate you being upfront about the workflow setup. Feedback like that genuinely helps us improve. Thanks again for being an AccountsIQ customer!

Kind regards,

Anna

Ian R.
IR
Ian R.
MD
Small-Business (50 or fewer emp.)
"Easy Switch, Comprehensive Reporting, and Responsive Support"
4/5
What do you like best about AccountsIQ?

Easy switch from previous system. Good online course for all of us as new users. Handles sales admin (quotes, orders, purchase orders) and accounts. Generates comprehensive reports. API. Continuous improvement. Responsive support. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

Roles do not always match how we operate. Document templates. Minor niggles. Review collected by and hosted on G2.com.

Patrick M.
PM
Patrick M.
Financial Controller
Mid-Market (51-1000 emp.)
"Intuitive, Easy-to-Navigate Platform with Strong Consolidation and Expenses UX"
5/5
What do you like best about AccountsIQ?

Simplicity - The system is intuitive and easy to navigate. Consolidation - The Group Consolidation functionality Expenses - Our users are overwhelmingly positive on the expense systems UX. Review collected by and hosted on G2.com.

What do you dislike about AccountsIQ?

- Nothing significant to note. ----------------- Review collected by and hosted on G2.com.