Cognizant Implementation Services
Cognizant Technology Solutions -- leading global IT and business process outsourcing services provider.
Cognizant Implementation Services Reviews
"Good requirements understanding, improved product technical understanding "
Describe the project or task the provider helped with:
Key CRM implementation merging legacy data and improved data warehouse reporting and analytics engine.
What do you like best?
Good communication and requirements understanding of both business and technical milestone deliverables.
What do you dislike?
Not as technically inclined like IBM GS or HP Enterprise Svcs, but showing improvement to research and get up to speed on software technology.
Recommendations to others considering the provider:
Understand that they aren't at the technical level of competence like a more established firms (IBM GS, HP Enterprise Svcs, etc.) but they get up to speed quickly and communicate well. Another thing : working well with Indian-based consultants (and any possible language barriers) will also aid in meeting milestones and setting proper expectations.
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"Partners for CRM Implementation!"
Describe the project or task the provider helped with:
Helped implement a multi-channel enterprise level CRM business application integrated with back office systems to provide 360 degree view of cuatomers
What do you like best?
The team is always looking for creative ways to meet the requirement and solve issues.
What do you dislike?
Could be more agile in their delivery life cycle to allow better alignment with changes in customer needs.
Recommendations to others considering the provider:
Would recommend them for program requiring implementation in multiple technologies or a hybrid solution across multiple platforms
"Implementation of BI with Cognizant in my previous job"
Describe the project or task the provider helped with:
We asked CTS to help us implement with BI solutions. Project spanning several months and resources using SDLC principles.
What do you like best?
Knowledge in the field and the access to resources.
What do you dislike?
Status was not communicated unless we asked for it in a timely manner.
Recommendations to others considering the provider:
Get the project scoped out clearly. They may underbid sometimes.
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