--- title: Microsoft Dynamics 365 Supply Chain Management Reviews meta_title: 'Microsoft Dynamics 365 Supply Chain Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 103 reviews by the users' company size, role or industry to find out how Microsoft Dynamics 365 Supply Chain Management works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 103 scale: '5' date_modified: '2026-09-02' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Microsoft Dynamics 365 Supply Chain Management Reviews **Vendor:** Microsoft **Category:** [Mixed Mode ERP Software](https://www.g2.com/categories/mixed-mode-erp) **Average Rating:** 3.7/5.0 **Total Reviews:** 103 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Microsoft Dynamics 365 Supply Chain Management Microsoft Dynamics AX is the complete ERP solution for enterprises that provides a purpose-built foundation across five industries (manufacturing, distribution, retail, services, and public sector), along with comprehensive, core ERP functionality for financial, human resources and operations management. It empowers your people to anticipate and embrace change so your business can thrive. All of this is packaged in a single global solution giving you rapid time to value. ## Microsoft Dynamics 365 Supply Chain Management Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **accurate data** provided by Dynamics 365, enhancing decision-making and reducing product unavailability. (1 reviews) - Users value the **customizability** of Microsoft Dynamics 365 SCM, enhancing visibility and enabling data-driven decisions across the supply chain. (1 reviews) - Users value the **live insights** provided by Microsoft Dynamics 365 SCM, enhancing decision-making across the entire supply chain. (1 reviews) - Users value the **live insights across the entire supply chain** , enhancing decision-making and reducing product unavailability. (1 reviews) - Users value the **live insights** in Microsoft Dynamics 365 Supply Chain Management for enhanced visibility and decision-making. (1 reviews) - Helpful (1 reviews) - Inventory Management (1 reviews) - Problem Solving (1 reviews) - Real-time Analytics (1 reviews) - Real-time Data (1 reviews) **What users dislike:** - Users find Microsoft Dynamics 365 Supply Chain Management to be **expensive** , particularly challenging for smaller or new businesses. (1 reviews) - Users find that **lack of features** can hinder smaller businesses' ability to manage costs effectively during onboarding. (1 reviews) - Users find the **lack of features** burdensome, especially when balancing costs as smaller businesses or global operations. (1 reviews) - Users find that **missing features** limit functionality, particularly affecting cost management for smaller or complex organizations. (1 reviews) - Users find that **specialized support costs** can be prohibitive for small businesses, limiting feature accessibility. (1 reviews) - Training Costs (1 reviews) ## Microsoft Dynamics 365 Supply Chain Management Discussions - [What advice do you have for others considering Microsoft Dynamics 365 Supply Chain Management for logistics operations?](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-microsoft-dynamics-365-supply-chain-management-for-logistics-operations) - [What is Microsoft Dynamics 365 Supply Chain Management used for?](https://www.g2.com/discussions/what-is-microsoft-dynamics-365-supply-chain-management-used-for) - [View Microsoft Dynamics 365 Supply Chain Management pricing details and edition comparison](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-09-13+14%3A59%3A05+-0500&secure%5Bsession_id%5D=3f51a94c-1495-4eeb-b295-8a56666a3b00&secure%5Btoken%5D=f9fedcfba110f42e89aaa5b66238f384d8938509a666b779824d5003e030022a&format=llm_user) ## Microsoft Dynamics 365 Supply Chain Management Features **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Settlements - Payment Methods **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods - Business Process Automation - Sales Automation - Marketing Automation **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Agentic AI - Accounting & Finance** - Autonomous Task Execution **AI Assistant - Accounting** - AI Accounting Assistant **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - Shelf Life - Traceability - Hazardous Materials **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Inventory Management - Support Ticket Management - Calendar Management - Financial Management - Client Management - Workflow Management - Time Off Management - Training Management - Employee Management - Vendor Management - Supply Chain Management - Payroll Management - Compliance Management - Document Management - Communication Management - Warehouse Management - Enterprise Asset Management - Sales Management - Project Management - Distribution Management - Marketing Management - Resource Scheduling **Logistics** - Cross Docking - Receiving - Pick & Pack **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders - Invoice Processing - Purchase Order Management - ACH Payment Processing - Electronic Payments - Electronic Payments - Credit Card Processing **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration - HR Management - Task Management - Customizable Fields - Purchase Order Management **Analytics** - Error Tracking - Procurement analytics - Order Tracking - Warranty Tracking - Serial Number Tracking - Inventory Tracking **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs - Productivity Tools - Real-Time Data - Collaboration Tools - Data Analysis Tools **Inventory Management** - Customer Portal - Cycle Counting **Additional Functionality** - Batch Processing - Supplier Management - Shipping Management - Order Management - Supply Chain Management - 3PL Management - Workflow Management - Generative AI - Mobile Access - Customizable Fields - Financial Management - AI Copilot - Accounting - Inventory Optimization - Dock Management - Labor Management - Picking & Routing - Kitting - Real-Time Monitoring - Space Management - Reporting & Statistics - Yard Management - Compliance Management - Inventory Management - Multi-Channel Management - Returns Management - Shipping Labels - Ordering Automation - Barcoding/RFID **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense - Cost Tracking - Time Tracking - Status Tracking - Budget Tracking **Manufacturing** - MRP - Formulas & Recipes - MPS - Shop Floor - WIP - Work Orders - Co-Products & By-Products - Batch Management **Discrete Manufacturing** - MRP - MPS - Shop Floor - WIP - Work Orders - BOM **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options - Manufacturing Planning **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards - Financial Reporting - Activity Dashboard **Quality Management** - Inspections - Rework - Waste - Defects - Recalls - Compliance - Customer Requirements **Process Manufacturing ** - Co-Products & By-Products - Batch Management **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability - Mobile Access **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation - Mobile Access **Distribution** - Picking & Packing - Custom Packing - Labelling - Shipping - Tracking **ETO Manufacturing** - Product Configuration - Concurrent Engineering **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications - Collaboration Tools - Third-Party Integrations - Accounting Integration - Third-Party Integrations **HR** - Payroll - Workforce Management - Time & Attendance **Quality Management** - Waste - Defects **HR** - Payroll - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration - Activity Dashboard **Service** - Field Service - Maintenance **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing - Customer Database - Activity Dashboard - Transaction History - Budget Tracking - Cost Tracking - Alerts/Notifications - Status Tracking - Demand Forecasting - Customer History - Serial Number Tracking - Status Tracking - Third-Party Integrations - Demand Forecasting - Activity Dashboard - Alerts/Notifications **Distribution** - Picking & Packing - Shipping - Tracking **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - Process ERP** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Additional Functionality** - Data Import/Export - Reminders - AI Copilot - Performance Metrics - Accounting - Billing & Invoicing - Point of Sale (POS) - Quotes/Estimates - Customizable Templates - Reporting & Statistics - Customizable Branding - Drag & Drop - Access Controls/Permissions - CRM - Integrated Business Operations - Multi-Location - Bills of Material - Reporting/Analytics - Customizable Reports - Visual Analytics - Business Intelligence **HR** - Payroll - Workforce Management - Time & Attendance **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Generative AI** - AI Text Generation - AI Text Summarization **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **Agentic AI - Mixed Mode ERP** - Adaptive Learning - Proactive Assistance - Decision Making **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics - Receipt Management - Workflow Management - Payroll Management - Sales Tax Management - Audit Management - Tax Management - Fixed Asset Management - Reporting/Analytics - Order Management - Sales Order Management - Cash Flow Management - Cash Management - Real-Time Data - Vendor Management - Credit Card Processing - Financial Consolidation & Close Management - Transaction Management **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management - Compliance Management - Inventory Tracking - Inventory Management - Financial Management - Activity Tracking - Document Management - Compliance Tracking - Notes Management **Agentic AI - Accounting** - Autonomous Task Execution **Additional Functionality** - Multi-Location - Generative AI - Accounts Payable - Fund Accounting - Quotes/Estimates - Approval Process Control - AI Copilot - Chart of Accounts - Project Accounting - Encryption - Accounts Receivable - Recurring/Subscription Billing - Billing & Invoicing - Reminders - Multi-Currency - Access Controls/Permissions - Income & Balance Sheet - Data Security - General Ledger - Currency Conversion - Customizable Templates - Accounting - Estimating - Reporting & Statistics - Financial Analysis - Transaction History - Expense Claims - Document Storage - SSL Security - Categorization/Grouping - Automatic Billing - Purchasing & Receiving - Customer Database - For Distributors - Bills of Material - Financial Data Protection - Inventory Control - AI/Machine Learning - Mobile App - Client Portal - For CPA Firms - Remote Access/Control - Cash Flow Analysis - Performance Metrics - Multi-Company - For Small Businesses ## Top Microsoft Dynamics 365 Supply Chain Management Alternatives - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (945 reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - 4.2/5.0 (864 reviews) - [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews) - 3.9/5.0 (722 reviews)