# Simplus Reviews **Vendor:** Simplus **Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services) **Average Rating:** 4.7/5.0 **Total Reviews:** 57 ## About Simplus Simplus is the #1-rated industry leader in Quote-to-Cash implementations, providing enterprise-wide digital transformation through advisory, implementation, organizational change management, and managed services. Guided by the mantra, “success simplified,” we use leading cloud solutions to help companies establish profitable growth, operational efficiency, and an integrated customer experience. We have successfully completed more than 4500 projects and are the highest-ranked partner on the Salesforce AppExchange, with 173 five-star reviews. With 1273 Salesforce certifications and a customer satisfaction rating in the top 1% of all Salesforce partners, Simplus helps companies improve, innovate, and grow. ## Simplus Reviews ### 1. Great customer relationship skills, helped generate huge profits. **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Simplus?** Their solution specialists have years of expertise and are thought leaders in the Q2C and CLM industries. Transparent and frequent communication keeps all parties on the same page and avoids surprises. They are excellent at determining and obtaining a complete picture of where the customer wishes to go, and they have both industry experience and understanding of the general toolkits available on the market to develop the ideal solution for each specific customer. **What do you dislike about Simplus?** There was nothing I didn't enjoy about this trip, Simplus substantially transformed the company's operations and improved its capacity to grow more quickly. They can be very specific about the work they take on, and I understand that some clients may not meet their criteria in terms of company size or service agreement size, but I believe they can gain real clout in the industry if they start working outside of their wheelhouse and begin to expand into other markets. **Recommendations to others considering Simplus:** Simplus is an excellent pick for a wonderful partner to consult, construct, and deliver. These individuals have extensive C2Q expertise and are extremely adaptable with clients. Consider using Simplus with an internal project manager or project leader to improve communication between your business and the construction team. **What problems is Simplus solving and how is that benefiting you?** High ROI is achieved by combining numerous independent operations into a simplified and uniform workflow. The product package assists clients in managing, creating, negotiating, and signing all critical papers used throughout their business operations, all from data inside Salesforce. It satisfies business criteria that our old CPQ environment did not. Integration of current process needs and process enhancements on our end needed a significant level of out-of-the-box customisation. ### 2. Simplus has made our jobs less efficient **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2022 **Describe the project or task Simplus helped with:** I'm sure I don't fully understand the extent of what Simplus has to offer, and the team that helped us was GREAT, but in our case it has made our sales job more tedious and way less efficient. We have a long way to go to get back to baseline productivity. **What do you like best about Simplus?** It allows us to amend contracts that are already activated, which helps out our accounting and order processing team. I can't speak for how it compares to competitors. **What do you dislike about Simplus?** Everything seems to go slower in Salesforce, our pricing and quotes are inaccurate, and we constantly have to get help or approvals from upper management/other departments in order to move forward with what we're doing. **What problems is Simplus solving and how is that benefiting you?** As stated above, the main issue and solution I've seen Simplus provide is the ability to amend activated contracts. So far, I am not more productive and feel like 5 years of experience is no longer valid because I'm learning as if I'm new. ### 3. CPQ made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Simplus?** It's easy to create quotes and expedite the process of closure **What do you dislike about Simplus?** Data updates could be one of the points. But again this could be because of the slow loading of SFDC **Recommendations to others considering Simplus:** I think this is a decent tool. Large organizations sending large no of quotes can use this tool to save time and bring more efficiency to the process. **What problems is Simplus solving and how is that benefiting you?** Mainly helps in sending CPQ through salesforce integration ### 4. Leader **Rating:** 5.0/5.0 stars **Reviewed by:** geethanjali K. | ACCOUNTANT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2022 **Describe the project or task Simplus helped with:** Guided by simple values of stewardship, critical thinking, and an underdog spirit, it goes well **What do you like best about Simplus?** Simplus was first to partner with SteelBrick—the precursor to Salesforce CPQ. We’ve been in it from the beginning and continue shaping the quote-to-cash landscape toda **What do you dislike about Simplus?** response from the customer support took a long time **What problems is Simplus solving and how is that benefiting you?** best selling, ### 5. Top-Shelf Technical Work + Communication + Advice **Rating:** 5.0/5.0 stars **Reviewed by:** Rob T. | Head of Sales Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2019 **Describe the project or task Simplus helped with:** CPQ Implementation and then again to migrate and use Contract Object for Renewals. Multi-Currency- SaaS subscription. **What do you like best about Simplus?** Their teams have done it many times before- they advise you on what industry best practices are + more importantly what you can't just read in a blog or hear at a conference. They will keep you "off the rocks" and help keep you from doing things you shouldn't now for the current Org or do something that will be hard o maintain. Grant, Michelle, Bridget that team is very strong in so many ways- their weekly update meetings keep us informed and allow us to cascade out to our teams very transparent updates. Also- Simplus does a great job of testing and providing test "proof" back to validate requirements met. **What do you dislike about Simplus?** Very very rarely "our favorite" developer was not available to do a quick project - really not a big deal at all. **Recommendations to others considering Simplus:** They advertise heavily that they are "CPQ" focused- true they are. But they bring so much more to bear. If you need CPQ + other help like a Lighting Project.. consider an MSA. **What problems is Simplus solving and how is that benefiting you?** We were able to implement CPQ, then the Contract Object to automate renewals. Have also had MSA with Simplus to do quite a bit of work we don't have the skillset to do. They have a deep bench and access to many"recipes" done elsewhere we are happy to pay to tap into. They also did an AMAZING job of converting our Knowledge Base to Lighting. ### 6. Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2019 **Describe the project or task Simplus helped with:** Simplus was hired for two projects. The first was to launch CPQ end to end and the other was for fully managed service for SFDC administration. **What do you like best about Simplus?** Simplus has been critical to the necessary SFDC enhancements and changes to support our fast growing company since we do not have the in house expertise. **What do you dislike about Simplus?** Sharing a team with other clients can sometimes cause slight delays in response and time to resolution for certain projects or incidents. **What problems is Simplus solving and how is that benefiting you?** CPQ is live and we are now adding enhancements that were not thought of (or scoped) during the initial project. In addition having a full team of SFDC admins and expertise to help continue to make our SFDC instance more effective and inline with many best practices. ### 7. Great Customer relationship Skills **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra D. | Sales Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2019 **Describe the project or task Simplus helped with:** Out of the Box CPQ Development and implementation for our current Sales force Environment. **What do you like best about Simplus?** This company has excellent team members such as Cory Griffin, Kazi Hanif and Tim Smith that have a excellent customer relationship skills and are not afraid to tackle out of the box scenarios. **What do you dislike about Simplus?** Overall the management of the project was successful. **Recommendations to others considering Simplus:** Consider having an Internal project manager or project lead working with Simplus, it will aid the communication between your organization and the build team. **What problems is Simplus solving and how is that benefiting you?** Business need requirements that our previous CPQ environment did not comply with. A lot of out of the box, customization was required to achieve integration of current process requirements, and process improvements from our end. ### 8. Great & comprehensive implemenation **Rating:** 4.0/5.0 stars **Reviewed by:** Raghu H. | Monetization Products, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2019 **Describe the project or task Simplus helped with:** I hired Simplus to migrate our MarkAut system away from Marketo and toward Hubspot to simplify our marketing team processes. Simplus helped scoped the end to work and executed the tactics of the migration. **What do you like best about Simplus?** The 2 best aspects of the Simplus experience were: (1) the way they very clearly laid out the plan and the core milestones. I knew what to expect and when and (2) the way they invested in the final hand-off. The project would only be successful if I knew what to do and could operate without their help. **What do you dislike about Simplus?** For the price, I would have looked for more time spent on video calls and later-stage trainings/ramp-ups. **What problems is Simplus solving and how is that benefiting you?** We were solving a work-flow issue where Marketo was simply too cumbersome and expensive for us to manage. ### 9. Simplus' experience in Q2C helped deliver huge wins for my client. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott J. | Territory Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **Describe the project or task Simplus helped with:** Simplus came in and helped one of my clients improve their quoting process in a major way. The client originally came to me with an idea on how to develop an API to connect their proprietary pricing tool to our document generation solution. Through a deep discovery and analysis process, Simplus proposed an alternative solution which was incorporating CPQ because it would solve many more business bottlenecks than just the one issue they came to us for. The provided a huge ROI impact for my client which helped them imagine a much more efficient and scalable long term solution. **What do you like best about Simplus?** - Their solution experts have years of experience and are considered thought leaders in Q2C and CLM - Highly efficient processes built trust and confidence with my client - Communication was transparent and frequent which kept all parties aligned and avoided surprises **What do you dislike about Simplus?** I can't think of anything that I disliked about this experience. By introducing my client to Simplus, it completely changed the way my client was doing business and positively impacted their ability to scale quicker. **Recommendations to others considering Simplus:** The experience these individuals have in C2Q is unrivaled and they are incredibly flexible with my clients. If you are looking for a great Partner to advise, build, and deliver... then Simplus is a great option. **What problems is Simplus solving and how is that benefiting you?** - All workflow processes from quote to cash. - High ROI by consolidating multiple disparate processes into one streamlined and consistent workflow. ### 10. Simplus development and deployment of SFDC CPQ **Rating:** 5.0/5.0 stars **Reviewed by:** Ed F. | VP, IT & Operations, CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2019 **Describe the project or task Simplus helped with:** Simplus assisted Cloud Elements in their development and deployment of CPQ. **What do you like best about Simplus?** Simplus has a team of professional experts that worked with us to define the objectives, use cases, and testing that we were not able to complete in house. Simplus simply delivered on what they sold us! **What do you dislike about Simplus?** Nothing at this time, we were pleased with the results. **Recommendations to others considering Simplus:** Ensure your scope is defined with agreed upon deliverables and your project will be successful. **What problems is Simplus solving and how is that benefiting you?** We solved a manual processing outside of SFDC in developing a quote for our customers that was inefficient and ultimately a waste of resources. ### 11. A Simplus Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2019 **Describe the project or task Simplus helped with:** Simplus has been helping us ongoing with our Salesforce Org. We were first setup with Salesforce around 2017 with another company and have sense moved on to Simplus to help us with our future tweaks to Salesforce. **What do you like best about Simplus?** The best thing about Simplus is the knowledge they bring with them. We have a pretty complex system of process that were built out by a couple other companies and they have learned those processes fairly quick to help with a fast turn around when we have issues. **What do you dislike about Simplus?** The only downside is that we dont get to keep the same support staff as we did when we first started using Simplus. **What problems is Simplus solving and how is that benefiting you?** The problems we are solving with Simplus are process problems and the migration from Classic to Lightning. ### 12. Executed on Time and Under Budget **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2019 **Describe the project or task Simplus helped with:** We did a fairly simple implementation of Salesforce CPQ with CirrusOne, who was bought by Simplus a few months later. The team members went on to join Simplus after words. They put a basic project plan in place and provided some guidance as we went through the implementation. **What do you like best about Simplus?** They were helpful and responsive to questions. The two of us doing the build could reach out to our Solutions Engineer at almost anytime to a quick response. We got it quickly and the overall transition was very smooth. **What do you dislike about Simplus?** They were a bit hands off during the building process. The two of us doing the build were completely inexperienced with Salesforce CPQ, so we spent a lot of time asking questions and googling solutions in the Steelbrick Community. There are also some elements and features that were underutilized in the initial implementation that should have been covered in the scope of the project. **What problems is Simplus solving and how is that benefiting you?** We wanted to implement Salesforce CPQ in order to automate quote and order generation, which was previously a manual process. With help from the folks at CirrusOne, we were able to get that up and running in a timely manner. I think part of the problem is that the requirements initially gathered didn't cover the full scope of what we needed, but it did give us a good baseline to build on. ### 13. Experienced and efficient builds and support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2019 **Describe the project or task Simplus helped with:** We utilize Simplus managed services to accelerate our Salesforce based projects and quickly solve system bugs and errors. These have varied from net new custom metadata automation, custom coding of activity automation, lightning components, and advanced lightning component builds with flows. **What do you like best about Simplus?** Once we put together our solution requirements, our Simplus team turns around draft solutions very quickly with minimal hand-holding by our team. Communication cadence is excellent and to the point, the team is friendly and dedicated, and because of the multi-timezone span of the Simplus teams, we often get quick turnaround by the time we're back in the office the next day where required. **What do you dislike about Simplus?** No challenges thus far. Collaboration and deliverables have been great. **What problems is Simplus solving and how is that benefiting you?** Forecasting customization above and beyond standard functionality, legacy APEX clean-up and improvements, UX improvements for end-user workflow (lightning components, lightning components with built in flows), APEX automation for categorizing and managing activities. ### 14. Simplus Engagement with Conga **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **Describe the project or task Simplus helped with:** Simplus has been a fantastic partner for Conga as well as Salesforce as a whole. They've gone all in on their engagement with Conga and the results have been dramatic. They go above and beyond to provide the client with the best possible experience and ensure that they get the most out of their Salesforce solution. **What do you like best about Simplus?** Prompt responses on critical issues, complete knowledge and understanding of what the client wants to get out of the solution. They're fantastic at discovery and getting the complete picture of where the client wants to go, and has the both the industry knowledge and the knowledge of the overall tool sets available in the market to build out the perfect solution for each individual client. **What do you dislike about Simplus?** They can be very specific about the work that they take on. I get how some customers might not make their criteria as far as company size, size of the services deal, but I think they can get some true clout in the industry if they start taking on work outside of their wheelhouse and start expanding into other markets. **What problems is Simplus solving and how is that benefiting you?** We are helping joint customers solve their efficiency and visibility into Salesforce data. Conga's suite of products help customers, manage, create, negotiate and sign all important documents that a customer uses throughout their business processes all out of the data within SF, and Simplus helps bring that vision to fruition. ### 15. Attention to details **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Regional Sales Manager, Chemicals, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2019 **Describe the project or task Simplus helped with:** Simplus came in to provide my company with advisory services regarding the implementation of Salesforce.com across multiple parts of the business. We originally were interested in the CRM aspects of SFDC and potentially the customer community. We decided to bring in Simplus to make sure we were not missing out on other options that may benefit us, and did not want to pursue options that did not work for our business. **What do you like best about Simplus?** Myself and the whole team really appreciated the detailed attention given to our needs. In follow up conversations with the Simplus team, they were thinking we needed something....then realizing we did not.... then possibly hearing something that put an aspect back on the table. We feel that we were truly given the solutions that are exactly what our particular company needs at this time. **What do you dislike about Simplus?** The most difficult aspect of the whole project was knowing what each meeting would entail and who needed to be included. I often felt that I should have invited a certain person or position to the workshops once we dove into the information. **Recommendations to others considering Simplus:** If you are interested in seeing how Salesforce.com can work for you, I absolutely recommend having Simplus come in and at least do the advisory service so you know which direction to head. ### 16. Great team dedicated to our migration project **Rating:** 5.0/5.0 stars **Reviewed by:** Steve M. | Director of Operations, New Patient Intake, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2019 **Describe the project or task Simplus helped with:** Analysis and Design of our migration to Lightning platform and Health Cloud **What do you like best about Simplus?** The expertise and professional maturity the project team brought to the table was exceptional. They provided excellent guidance and communication the entire way. **What do you dislike about Simplus?** Nothing comes to mind. The first phase of our project went extremely well, I couldn't have planned it better. **Recommendations to others considering Simplus:** Just know what you want, and be flexible to considerations you might not have even thought of **What problems is Simplus solving and how is that benefiting you?** Migration plan, improved workflow and automation enhancements, removal of redundant and unnecessary information, streamlined design, more organized design. ### 17. Working with Simplus to target new customers and verticals. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra P. | Territory Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **Describe the project or task Simplus helped with:** I was introduced to Simplus a few weeks ago and hopped on a call with one of their reps to put a game plan in place. He gave me the lay of the land within my new territory, verticals to target, user groups to attend and how we can close deals together. **What do you like best about Simplus?** I appreciate how open the team is to sharing knowledge. Sales is all about who you know and the connections you have. Simplus has solidified themselves as a trusted partner within the industry and I have the confidence to refer my customers to them. **What do you dislike about Simplus?** I don't have a negative review for this tea,. They are a great company to partner with! **What problems is Simplus solving and how is that benefiting you?** They are helping me to get up and running within a new territory. The process and success I will see now has the chance to come more quickly than if I were doing this alone. ### 18. Great experience - skilled consultants **Rating:** 4.5/5.0 stars **Reviewed by:** Paul R. | Managing Director - Salesforce NA Insurance Lead, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2019 **Describe the project or task Simplus helped with:** Simplus was tasked with implementing Oracle CPQ. **What do you like best about Simplus?** They got the rating response times down from 20 seconds to sub-second. **What do you dislike about Simplus?** Nothing, really. They did a decent job. Sometimes getting the right resource was a challenge. **Recommendations to others considering Simplus:** You get what you pay for. Simplus did a terrific job, They listened well, collaborated, snd had good solutions to problems. **What problems is Simplus solving and how is that benefiting you?** We got our new product development time down from 6 months to 6 days, thanks to the work Simplus did. ### 19. Simplus has been a great extension for us with expertise we just don't have in house **Rating:** 4.5/5.0 stars **Reviewed by:** Daniela H. | Global Director of Sales Operations and Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **Describe the project or task Simplus helped with:** The team at Simplus was quick to fix an annoying random issue some users were having with our Customer Community **What do you like best about Simplus?** The biggest upside for me is that I don't have to spend hours researching how to fix things or update things in SF anymore I can simply open a case when the requests are beyond my Admin ability. **What do you dislike about Simplus?** I would like to see some custom development time included as part of the annual service to address issues with out of the box functionality **What problems is Simplus solving and how is that benefiting you?** It has allowed us to save costs by nothing having to replace an in house SF admin ### 20. Director of Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **Describe the project or task Simplus helped with:** Contract Lifecycle Management **What do you like best about Simplus?** Simplus is great to work with because they dont just come at the project from a technical standpoint. They use a consultative approach and provide industry expertise to help guide the project towards impact to the business. **What do you dislike about Simplus?** Our experience has always been positive. **Recommendations to others considering Simplus:** Simplus is a great company to consider in any CPQ/CLM implementation. They are industry experts and are most interested in customer satisfaction. As a partner, they are always timely and help drive our key goal of customer satisfaction. **What problems is Simplus solving and how is that benefiting you?** Simplus helped bring all business needs together for the Contract Management system. They understood what questions to ask in order to get out the true needs of the business. ### 21. Greating working with Simplus! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2019 **Describe the project or task Simplus helped with:** Salesforce CPQ implementation with Epicor ERP integration. **What do you like best about Simplus?** Responsive in communication. Very concise with expectations and results. The staff are very friendly and always make you feel welcome. I don't feel that I am a burden when I ask for help. **What do you dislike about Simplus?** Sometimes it is hard to get meetings scheduled around all of the consultants time. **Recommendations to others considering Simplus:** Great company, top not consultants that get the job done right. **What problems is Simplus solving and how is that benefiting you?** Zero pipeline insight, with Salesforce and working with Simplus we will close the gaps in our sales cycle. ### 22. Top expertise in the CLM implementation space **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **Describe the project or task Simplus helped with:** Simplus helped with the implementation of a Contract Lifecycle Management Solution to rip and replace an existing system. **What do you like best about Simplus?** By using SImplus to implement the solution we were confident that they would get the job done both on time and within budget e.g. no change orders. The expertise that they bring to the table allows them to guide the customers towards the best process and path forward, acting as true consultants. **What do you dislike about Simplus?** There was nothing that we disliked when working with Simplus. In fact, the feedback from the customer was that they were so happy we recommended Simplus! **What problems is Simplus solving and how is that benefiting you?** The solution that Simplus implemented allowed for more visibility and efficiency to the internal contracting process. ### 23. Well organized and phased introduction of the tool and features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2019 **Describe the project or task Simplus helped with:** SFDC CRM implementation **What do you like best about Simplus?** Smooth roll-out, the whole quoting process a major improvement. Also the documentation library and other resources added in a later phase, were very beneficial. **What do you dislike about Simplus?** Some features and documentation were basic. **Recommendations to others considering Simplus:** - **What problems is Simplus solving and how is that benefiting you?** Mostly integration features and functionalities along the way ### 24. Simplicity in consulting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2019 **Describe the project or task Simplus helped with:** Wanted to drive a simple means to support service cloud consulting **What do you like best about Simplus?** Keeps everything together in an easy to use platform **What do you dislike about Simplus?** Nothing so far! It is all good and no issues **What problems is Simplus solving and how is that benefiting you?** No problem, just efficiently delivering what we need to ### 25. Mitsubishi Electric has engaged Simplus for multiple,SalesForce projects from mid 2014 to 2019 **Rating:** 5.0/5.0 stars **Reviewed by:** Chris O. | Director of Information Technology, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2019 **Describe the project or task Simplus helped with:** Beginning with original SFDC implementation, then Community Portal implementation, followed by Service Cloud, and enhancements to CPQ and Quoting approval workflow, and now transition to Lightning. **What do you like best about Simplus?** Simplus pays close attention to our business workflow - along with the technical elements of enahancment development and implementation. **What do you dislike about Simplus?** Our team does not have any notable dislikes with Simplus. **What problems is Simplus solving and how is that benefiting you?** User Workflow, user experience, improvements in business reporting and analytics, efficiency in user workflow that leads to productivity in the Sales organization. ### 26. Worth Every Penny! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer J. | Senior Vice President, UC Customer Experience, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2018 **Describe the project or task Simplus helped with:** We have a highly customized Salesforce instance that runs three different lines of business, so we are always updating and upgrading. This project was to add CPQ quoting with a new opportunity and implementation workflow. We were concerned considering it impacted multiple departments. Consultants in the past didn't know our business well enough (or wouldn't take the time to learn) so all previous projects ended up as failures that we had to redevelop ourselves after the fact. Luckily this one was not the case. **What do you like best about Simplus?** Simplus listened to us and treated us like a partner before we even signed paperwork. They did tons of discovery before scoping so that the quote estimate was generally accurate. Throughout the project, they continued to listen and addressed our concerns. We needed a little hand-holding along the way, which came natural to our Simplus team and helped the project throughout. **What do you dislike about Simplus?** I wish I had more time to learn from them. SF is unlimited in its possibilities and there just aren't enough hours in the day. ### 27. Great teamwork brings project success **Rating:** 5.0/5.0 stars **Reviewed by:** Tom L. | Regional VP, Information Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2019 **Describe the project or task Simplus helped with:** This project integrated CPQ with our distributor network to allow users to quote products from our vendor catalog, without having to have our entire vendor catalog in CPQ. **What do you like best about Simplus?** We developed a great working relationship with the Simplus team. Their deep knowledge of the Oracle CPQ product, and their attention to detail, helped deliver a terrific solution for our users, while keeping the project on target for time and budget. **What do you dislike about Simplus?** There is nothing I don't like about working with Simplus. ### 28. Director WW Channels - Arista **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wireless | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2019 **Describe the project or task Simplus helped with:** Custom partner portal integration. **What do you like best about Simplus?** On demand SFDC expertise and consulting services for PRMs. **What do you dislike about Simplus?** Nothing that I can think of...they were very professional, and aided us where we needed it most - special kudos to Shayne Fisher. **Recommendations to others considering Simplus:** Worthwhile investment. **What problems is Simplus solving and how is that benefiting you?** Partner portal integration (custom) utilizing SFDC communities. ### 29. Smart people who are great to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **Describe the project or task Simplus helped with:** Implementation of Salesforce CPQ and Conga contract management **What do you like best about Simplus?** They take the time to understand requirements and the impact those can have further down in the project **What do you dislike about Simplus?** Understanding other gaps the business has and needing to solve **Recommendations to others considering Simplus:** They are great! **What problems is Simplus solving and how is that benefiting you?** Complex quote generation process and associating appropriate legal terms and warranties ### 30. Simplus is Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Nelson S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2018 **Describe the project or task Simplus helped with:** I was introduced to Simplus through our rep at Salesforce. We were implementing the new Salesforce CPQ and removing another CPQ application. **What do you like best about Simplus?** The team I work with is what I like the best about Simplus. They are great at what they do and how they do it. We have grown together over time to have a great relationship. They have made me better at what I do, and I believe we have kept them on their toes and challenged them. **What do you dislike about Simplus?** I dislike a lot of things, but none of them have to do with Simplus. Simplus is the perfect partner for us and I cannot find fault with them. **Recommendations to others considering Simplus:** If you want it done right, use Simplus. ### 31. Simplus defines the word Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Director, SI Partner Alliances, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2019 **Describe the project or task Simplus helped with:** Our company has the luxury of working with a number of different partners within the Salesforce ecosystem but no one stays more true to the word "partner" than Simplus. They are willing to listen, learn, adapt, and dive right into any challenge that arises. They treat our company as if it were their own. **What do you like best about Simplus?** The people. I don't think there is any other answer. No matter what team you're working with (Sales, marketing, delivery, alliances), Simplus has a team of people that are second to none. They are always knowledgable, kind, and willing to help. **What do you dislike about Simplus?** I don't get to work with them often enough ### 32. Its has been a great experience working with Simplus **Rating:** 5.0/5.0 stars **Reviewed by:** Carlo J. | Project Manager, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2019 **Describe the project or task Simplus helped with:** Classic to Lighting migration including page layouts, Apex classes **What do you like best about Simplus?** The team has good communication and they have vetted out the salesforce development process **What do you dislike about Simplus?** At this time we couldnt think of any disliske ### 33. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2019 **Describe the project or task Simplus helped with:** Simplus helped customize our contract workflow within SpringCM, in order to help us meet our internal requirements. **What do you like best about Simplus?** Everyone we worked with at Simplus was very thorough. They did a great job of providing us with an overview of all of the functionalities we could build out, however, weren't aggressively pushing any particular setup. Our system works exactly how we needed it to and we wouldn't have been to implement it as quickly without them and their leadership. **What do you dislike about Simplus?** No negatives. We were happy with all aspects of Simplus. ### 34. Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **Describe the project or task Simplus helped with:** Simplus helped me work with a client to understand their need for a product implementation and was able to send back a SOW with in 24 hours. **What do you like best about Simplus?** There dedicated support and amazing response time to every email that was addressed **What do you dislike about Simplus?** I do not dislike anything about the company. **What problems is Simplus solving and how is that benefiting you?** Implementation, scope of work, and deliverable and execution of project ### 35. Simplus Conga Contracts **Rating:** 5.0/5.0 stars **Reviewed by:** Bill J. | Vice President of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2019 **Describe the project or task Simplus helped with:** We hired Simplus to implement/customize our Conga contract platform. Everything from creating templates to writing the flows. **What do you like best about Simplus?** We have never automated our contract mgmt so it is hard to say exactly what i like best because it is all new. **What do you dislike about Simplus?** Conga is somewhat complicated when it comes to flows, having Simplus help was great ### 36. Simplus is the best of the best! **Rating:** 4.5/5.0 stars **Reviewed by:** Scott W. | Salesforce Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2019 **Describe the project or task Simplus helped with:** CLM implementation, Salesforce development work. **What do you like best about Simplus?** The team simply does not disappoint. They are knowledgeable, professional, responsive, and they run their business with integrity. **What do you dislike about Simplus?** We have had all positive experiences with Simplus thus far. Even minor hiccups in our projects have become a means to us strengthening our relationship. ### 37. Great collaboration. **Rating:** 5.0/5.0 stars **Reviewed by:** Beverly S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2018 **Describe the project or task Simplus helped with:** We needed a complete re-engineering of all of our product configuration tools, as well as integration into Salesforce and our primary ERP system. We relied on CirrusOne (now Simplus) to help us rewrite a variety of very complex tools in a short amount of time. **What do you like best about Simplus?** Simplus worked with us to deliver a high quality solution. While listening to our needs, they provided expert guidance on how to achieve results while sticking within the products capabilities, timeframe and budget. Not everything went smoothly (as with most projects) but this partner kept us informed and engaged so that we faced every challenge quickly and proactively. **What do you dislike about Simplus?** No complaints. We did encounter a short interruption in forward progress when our assigned Simplus people left the company, but Simplus worked with us to find the right replacement talent, so we got back on track **Recommendations to others considering Simplus:** They clearly have the talent and expertise to help in a variety of ways. They also have the business sense to work with their clients and listen. They have been an excellent partner. ### 38. Professional and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **Describe the project or task Simplus helped with:** Implementation of a contract management tool **What do you like best about Simplus?** the people I worked with were efficient, proactive, and kept our project on course despite a couple delays caused by the contract management solution itself. **What do you dislike about Simplus?** I did not have anything that I disliked about the project. ### 39. Long Term User of Simplus (Previously CirrusOne) **Rating:** 5.0/5.0 stars **Reviewed by:** Jack P. | Senior Vice President, Mechanical or Industrial Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2018 **Describe the project or task Simplus helped with:** CirrusOne (now Simplus) worked with us to deliver a solution to onboard us with Steelbrick (now Salesforce CPQ). While listening to our needs they provided expert guidance on how we achieve results while sticking within the products capabilities, timeframe and budget. Despite a few hiccups, which are a given in a major business process pivot like this, we ended up launching on on time and under budget. Subsequently, we have continued to work with them for additional enhancements and **What do you like best about Simplus?** The team is easy to work with and responsive. They have a large, knowledgeable team with a broad range of experience, so we are able to work across their organization when we have unusual business needs. **What do you dislike about Simplus?** We do not have anything that we dislike about working with Simplus. It has been a very positive experience and has helped move our business forward. The only drawback may be for Small/Medium business like ours, Simplus' minimum hours per month for administrative support is probably higher than some companies getting into CPQ may be able to justify. ### 40. Couldn't have done our Conga implementation without Simplus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2019 **Describe the project or task Simplus helped with:** Conga Contracts implementation, to help us migration from an in-house workflow to Conga. **What do you like best about Simplus?** Knowledgable consultants, great and timely communications, delivered everything on time and on or actually slightly under budget. **What do you dislike about Simplus?** They have been great and don't have anything in particular that we disliked. ### 41. Knowledgable and great to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2017 **Describe the project or task Simplus helped with:** I was having a really hard time integrating with Pardot and basically struggling to learn all the in's and out's of the system. Luckily, Simplus has a very knowledgeable team that is super approachable and wonderful to work with. I will never be able to say enough about Chris, and the rest of the Simplus team! **What do you like best about Simplus?** What I liked best is how they took the time to explain everything and didn't make me feel like I was just another person that has a question. Their knowledge and customer service skills were great! **What do you dislike about Simplus?** Honestly what I disliked the most has nothing to do with Simplus, but instead, most of my frustrations come from Pardot and needing to learn all the particulars it. ### 42. Simplus knows their stuff! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **Describe the project or task Simplus helped with:** Project management with the marketing team. We've run several events such as Dreamforce designing billboards, swag, creating PR releases etc. It's been fun, creative process. The team is great to work with. **What do you like best about Simplus?** The culture. Executive team are great to work with. They are kind. **What do you dislike about Simplus?** In regards to project management, the quick turnaround time. Simplus moves fast, which is good it keeps you motivated and work interesting, you're always doing something new, but it can be challenging to hit tight deadlines. But I do have to say, Simplus knows their stuff! ### 43. Salesforce implementation and post go live support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2018 **Describe the project or task Simplus helped with:** Simplus lead a Salesforce implementation for our 15 person company. We are a private equity firm that manages our investor details, fund accounting, and asset management all within SF. We had a seasoned SF consultant leading the project. We also had Simplus' offshore team working on development. The offshore team was stellar and it also lowered our overall costs. The account management during the implementation should not go without mention. Our account manager was checking in regularly and always addressed any issues or concerns head on (let me preface there were very few). We've since entered a post go live support contract, and are very pleased with the level of service. A majority of our team is offshore and they work incredibly hard! **What do you like best about Simplus?** They are very intelligent, hard working, and are very good communicators. **What do you dislike about Simplus?** I would say that I wish they had more Accounting Seed experience from the start of the support engagement. ### 44. Simplus - Amazing business culture anyone would enjoy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **Describe the project or task Simplus helped with:** I needed assistance with some design work and Makenzie was there to perfect it and make it shine. She is so friendly and willing to help. Makenzie even was providing design files during her time off to help me out. **What do you like best about Simplus?** Simplus has an amazing team of employees who are experienced, smart, and focused on getting the job done and done right. **What do you dislike about Simplus?** There is really nothing I can think of that I dislike about Simplus. Great and friendly people I am excited to work with again in the near future. ### 45. Simplus truly cares about our success and are a great extension to our support structure! **Rating:** 5.0/5.0 stars **Reviewed by:** Dayna C. | IT Operations Management Supervisor, Medical Devices, Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2018 **Describe the project or task Simplus helped with:** CirrusOne (now Simplus) worked with us to deliver a solution to one of our most complex business challenges. While listening to our needs they provided expert guidance on how we achieve results while sticking within the products capabilities, timeframe and budget. Not everything went smoothly (as with most projects) but this partner kept us informed and engaged so that we faced every challenge quickly and proactively. **What do you like best about Simplus?** They performed beautifully and are particularly impressive when we are under a critical pressure situation and always willing to go the extra mile to get an urgent or critical issue resolved with any additional manpower needed. **What do you dislike about Simplus?** That I don't have more support hours contracted with them. ### 46. They stayed right in line with the timeline expectations and came in under budget! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2018 **Describe the project or task Simplus helped with:** Our system was moving from installed to the cloud which is very helpful to the company **What do you like best about Simplus?** What i like best is that they really know the solution on each problems and they simply put it in action really quick to resolve the issues which is amazing. **What do you dislike about Simplus?** Simplus is certainly a perfect company to recommend , no dislike ! ### 47. Fantastic Partner Led to a Very Successful Project **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2018 **Describe the project or task Simplus helped with:** CirrusOne (now Simplus) worked with us to deliver a solution to one of our most complex business challenges. While listening to our needs they provided expert guidance on how we achieve results while sticking within the products capabilities, time frame and budget. Not everything went smoothly (as with most projects) but this partner kept us informed and engaged so that we faced every challenge quickly and proactively. **What do you like best about Simplus?** Acted as true partners. Understood the business and details of the project. Architect was excellent and critical to our success. **What do you dislike about Simplus?** Not really anything to dislike. There were no surprises of issues from their standpoint. I will engage with them in the future. **Recommendations to others considering Simplus:** Fantastic company to work with. ### 48. Salesforce CPQ implementation with CirrusOne **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2018 **Describe the project or task Simplus helped with:** CirrusOne (now Simplus) worked with us to deliver a solution to one of our most complex business challenges. While listening to our needs they provided expert guidance on how we achieve results while sticking within the products capabilities, timeframe and budget. Not everything went smoothly (as with most projects) but this partner kept us informed and engaged so that we faced every challenge quickly and proactively. **What do you like best about Simplus?** Project management methodology. Proactiveness **What do you dislike about Simplus?** Changing team members. learning on the job ### 49. Great advice **Rating:** 5.0/5.0 stars **Reviewed by:** Jason O. | Director Of Business Development, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2017 **Describe the project or task Simplus helped with:** I’m the Executive Director of the Association of Skilled Nursing providers. I was looking to better understand how to utilize the software we use to stay organized and Simplus really helped us out, stepped in and showed us how become more organized and streamline our processes. Salesforce was intimidating to us before. Now, as a partner with Simplus, we can’t live without it. **What do you like best about Simplus?** The people are amazing. They really help. **What do you dislike about Simplus?** Nothing. They are amazingly to work with. ### 50. An excellent service provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2017 **Describe the project or task Simplus helped with:** When I worked at Osmond Marketing, we had a project with a client to integrate Pardot and Stripe, which was beyond our expertise at the time. Chris was helpful, fast, reliable, and a good communicator. He helped our team resolve the issue and keep our client happy. I have been so thoroughly impressed with Simplus that I have joined the company. **What do you like best about Simplus?** Subject matter expertise, commitment to service and quality. **What do you dislike about Simplus?** There is really nothing I dislike about the company. **Recommendations to others considering Simplus:** Simplus is an enterprise-level integration partner. Don't underestimate what they are able to do just because they are faster and friendlier than most. ## Simplus Discussions - [Will Salesforce out-of-the-box work? Why do I need a partner?](https://www.g2.com/discussions/salesforce-7a4d6926-929f-4159-a88f-e587932c6614) - 2 comments, 1 upvote - [Is Simplus global?](https://www.g2.com/discussions/services-417e051d-5027-478a-b216-3dbc5ff7092f) - 1 comment, 1 upvote - [Does Simplus offer managed services?](https://www.g2.com/discussions/services-8283ac5a-29ff-40e6-9391-2917ba54ff94) - 1 comment, 1 upvote - [What is CPQ?](https://www.g2.com/discussions/quote-to-cash-fbd1b069-37de-4710-864a-afd2769e5eee) - 1 comment, 1 upvote - [What makes us the Quote-to-Cash leader?](https://www.g2.com/discussions/quote-to-cash) - 1 comment, 1 upvote - [View Simplus pricing details and edition comparison](https://www.g2.com/products/simplus/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A00%3A58+-0500&secure%5Bsession_id%5D=8f83e543-6d0a-4a02-8ecd-fa9bc8c9ab5b&secure%5Btoken%5D=2ff7de17e5e1118d538f77e6017f044cabf803d9d79f172a5a253340b5a29f65&format=llm_user) ## Simplus Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Simplus Alternatives - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [ATG Consulting, a Cognizant Company](https://www.g2.com/products/atg-consulting-a-cognizant-company/reviews) - 4.6/5.0 (27 reviews) - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (363 reviews)