# Navisite Services Reviews **Vendor:** Accenture **Category:** [AWS Consulting Services](https://www.g2.com/categories/aws-consulting-services) **Average Rating:** 4.6/5.0 **Total Reviews:** 34 ## About Navisite Services Navisite, part of Accenture, is a trusted digital transformation partner for growing and established global brands. Through our highly specialized teams, industry solutions, business process expertise and application services, we provide the capabilities and practical guidance customers need to modernize, build and support more agile, resilient and expanding businesses. Our strategic advisory and transformation services advance innovation with comprehensive cloud, enterprise application, data management, intelligent automation and cybersecurity solutions, empowering customers to navigate change and meet new demands at any point in their journey. To learn more, visit navisite.com. ## Navisite Services Reviews ### 1. Navisite Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** We used Navisite for our Hosted Public DNS services **What do you like best about Navisite Services?** They are very responsive. Most request are done within a few hours, and no longer than 24 hours. **What do you dislike about Navisite Services?** The web interface could be more interactive and informative when managing our account. It would be nice to see what domains we have hosted. They do provide this information when requested. **Recommendations to others considering Navisite Services:** Getting setup is quick and easy. Getting changes done is typically very fast and I have never had any issues with their services. Again I do wish there was a little more visibility to our DNS zones. **What problems is Navisite Services solving and how is that benefiting you?** We were trying to get out of the business of hosting and maintaining our own in house public DNS servers. The services offered by Navisite allowed us to move that service to a cloud provider reducing the on-prem footprint we have and need to manage our own infrastructure. ### 2. Good Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Navisite Services?** They are embracing new intelligent technologies to automate and create more predict ,reliable business to meet customer challenges and their needs .they have good consultants to manage these **What do you dislike about Navisite Services?** It is difficult to find fault with Navsite, overall interaction was good ,but again they need to be more proactive and should be able to handle the changing scenarios **What problems is Navisite Services solving and how is that benefiting you?** Navisite services is transforming supply chain through digital transformation offerings,they have innovative solution to meet the current business challenges landscape ### 3. Good Services Provider with a total package **Rating:** 5.0/5.0 stars **Reviewed by:** Scott J. | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2020 **Describe the project or task Navisite Services helped with:** They help with the monitoring and maintenance of our SQL and other database servers as well as offer us cloud hosting services for a large portion of our server infrastructure. **What do you like best about Navisite Services?** They have a knowledgeable staff who is available 24/7/365 to assist with issues in the cloud or on-premises with our database servers and their cloud hosting is a pretty sweet deal. Being hosted on VMware it is pretty robust and they have a custom interface allowing you to interact with the VM's and manage elements of the network environment as well on your own. They assist in bringing in more complex VM imports and the like happily and are always willing to lend a hand and pitch in to assist with the environment. **What do you dislike about Navisite Services?** Sometimes their sense of urgency is not the same as mine on some of the support tickets. At times I feel that a ticket should have a higher priority than it is receiving with them. This is usually remidied by a call to our account manager in the cases where it is extreme. **What problems is Navisite Services solving and how is that benefiting you?** We are Lowering our overall cost of doing business. We have DBA's available to us who are familiar with our environment 24/7/365 without hiring a DBA Department and in the cloud arena it takes what would be a reoccurring capital cost to replace servers and SAN's every few years and turning it into an opex that can be managed and is elastic based on our consumption of the resources thus allowing us to save money as we don't have to be fully deployed for peak loads at all times. we can scale the type and number of Virtual machines and resources to meet our increasing or dwindling demand based on our season of the year and the projects we have going. ### 4. Great service for our needs ! **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry H. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** We provide customers with a SaaS solution delivery form infrastructure hosted with Navisite. As a Saas provider, we decided to host our application on our own infrastructure but host that infrastructure with a partner. **What do you like best about Navisite Services?** High level of service & support along with ease of access when whenever we wanted to perform maintenance. We often perform maintenance work off hours and weekends and no matter when we needed access to our equipment, there was never an issue. The people were also great to work with from the security guards right to the NOC personal with whom we worked. **What do you dislike about Navisite Services?** It is difficult to find fault with Navsite, we really like all aspects of our relationship. **Recommendations to others considering Navisite Services:** Take a facility tour and get to meet the staff who will be working with you on your program. **What problems is Navisite Services solving and how is that benefiting you?** The biggest benefit we realize is that they are basically our IT department for infrastructure allowing us to focus more on customer facing opportunities. ### 5. Navisite Services **Rating:** 4.5/5.0 stars **Reviewed by:** Daryl F. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** Navisite serves as our co-location site for many of our critical services - VDI, server and storage backup, and provides a second instance of our ERP environment. These services are rendered via a secure 10G link to our campus environment. Navisite facilities are 99.9% reliable and in the several years we've been using their services, we've never experienced and outage. Navisite's customer service has been responsive, competent, and friendly relative to setting up our environment and ongoing maintenance. **What do you like best about Navisite Services?** Before we decided to contract with Navisite, their engineers took the time to give us a tour of the facilities and answer the many technical questions my team asked. They were also willing to indulge our non-technical senior leadership with tours of the facilities and answered questions. My team appreciates the great customer service Navisite technicians have provided. **What do you dislike about Navisite Services?** The only dislike is the cost of the services. While I understand the contracted services can be expensive, during the Pandemic when businesses are facing financial challenges, Navisite's pricing models should be adjusted or discounted to reflect the challenges we face. **What problems is Navisite Services solving and how is that benefiting you?** Navisite provides us with a secure, reliable, and capacity-on-demand facility which essentially takes us out of the data center business. We no longer need to worry about upgrading our on-campus data center. Our campus leadership and our insurance company is pleased that we've chosen a proven partner to entrust our digital assets with. ### 6. Excellent colo offerings and good account reps **Rating:** 5.0/5.0 stars **Reviewed by:** Will E. | Unix Team Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** We used NaviSite to house physical servers to be repurposed as recovery tagets in the event of a disaster; outside of those times, those systems were host to test environments for some business applications (which allowed us to have a continuous indicator of the health of our connection to the site). We also house some replication targets in our racks at Navisite for our backup stack (software & hardware both), and have some targets for mirroring important data. **What do you like best about Navisite Services?** Our regional networking partner offers us amazing connectivity into Navisite, and that partnership is key to making the most of our deal with Navisite. The facilities are excellent. The uptime is great. The physical location has good highway access & parking. The front desk staff are fantastic. Our account rep is always helpful. **What do you dislike about Navisite Services?** There's no loading dock, as far as I know, so the last time we removed gear we had to haul our servers out the front door on a dolly, a couple at a time, and hoist them into our vehicles. They offer to "smart hands" but taking advantage of that can require more time than just hopping in my car and driving the hour to the facility myself. **Recommendations to others considering Navisite Services:** I don't think there is anything to be wary of: Navisite has always been honest with us for the colocation services. We're happy with them as our colo provider. **What problems is Navisite Services solving and how is that benefiting you?** Housing our test servers there provides redundancy in case of a serious problem with our main data center. (A previous DR provider "promised" to provide hardware in the event that we declared, but a promise isn't nearly as reliable as my gear already being set up and running.) This satisfies compliance requirements, and also gives us peace of mind. ### 7. Quick Support within multiple faucets of their business. **Rating:** 5.0/5.0 stars **Reviewed by:** Paul B. | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** Navisite does an excellent job managing our O365 services. When needed we can reach out to them quickly via email and expect a response within minutes. Often times if we have an issue they will propose a solution. Any discrepancies we have can be brought up with their management teams and fixed within a reasonable time frame. The majority of our contact with them is through email, or phone. Navisite representatives also meet with them to discuss any issues we may be having as well as potential solutions for those issues on a regular basis. They've provided administrative access for some of engineers. Once when having an issue with a user's account there was some misconfigurations on the back end. We reached out and based off just a few responses their support team was able to diagnose and solve the issue while ensuring it was less likely to reoccur. Our experience thus far has been excellent and we look forward to growing together. **What do you like best about Navisite Services?** Being able to reach out to their support team at any hour of the day and expect the majority of issues to be resolved within 24 hours. They're extremely excellent to deal with in the mornings and generally happy to help. **What do you dislike about Navisite Services?** Due to the size of the support navisite offers the support they provide is not as personal as it could be. You're not sure if you're speaking with a rep you've talked to before or not. **Recommendations to others considering Navisite Services:** Let them know your required feature set, and they'll do their best to accommodate. **What problems is Navisite Services solving and how is that benefiting you?** Better email management. Compared to operating our own exchange servers they're able to take over the majority of the leg work. Lessening the strain on our corporate support engineers. ### 8. Great partner for O365 **Rating:** 5.0/5.0 stars **Reviewed by:** Travis E. | Vice President Of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** I am using proofpoint mail filtering from Navisite. **What do you like best about Navisite Services?** It is really easy to use and appears to be doing a good job filtering out attacks. My user love the ease of checking the logs for potential mislabeled SPAM. **What do you dislike about Navisite Services?** Adding a user can be a bit cumbersome. I used to doing that myself and now I have to rely on someone else to do it for me. **Recommendations to others considering Navisite Services:** I have had no complaints about the product and they are always quick to respond when I need their help. **What problems is Navisite Services solving and how is that benefiting you?** I have greatly decreased the amount of SPAM, Phishing and outright attacks. It has really help with showing how much we are getting attacked with the monthly reports I can pull to show the ownership of the company. ### 9. Providing Excellent Service for Peace of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **Describe the project or task Navisite Services helped with:** Navisite helped our company migrate from an on-site Exchange 2010 server to hosted Office 365. **What do you like best about Navisite Services?** The assistance prior to and during the transition alleviated a lot of the apprehension that would normally come with making such a large change in an organization. **What do you dislike about Navisite Services?** To be completely honest, there's really nothing I can put here. Navisite met or exceeded all that they had promised during the introduction and sales meetings as well as my expectations. **Recommendations to others considering Navisite Services:** If you are looking to migrate to Managed IT services or Office 365 hosting, definitely take the time to speak with a Navisite representative. They are knowledgeable, helpful, cost competitive, and their level of service is unrivaled. **What problems is Navisite Services solving and how is that benefiting you?** As a one man IT department serving and SMB, my time is limited. Managing and Exchange solution can be a full time job in and of itself. By transitioning to Office 365 with Navisite's assistance, it has allowed me to concentrate more on IT security, end user training, and disaster recovery. ### 10. The hosting partner that works with you... **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **Describe the project or task Navisite Services helped with:** We host business services across some of Navisite's DC's, this was initially our backup provider but then became our primary due to their ability and how easy they are to work with in comparison to other hosting partners who make you fit into their model. **What do you like best about Navisite Services?** That they listen to what you need and don't try and squeeze you into their model, this was really important to us as other partners wanted to re-architect everything so it would fit them better. It's also worth calling out that although they are a US company the UK are very operational, again comparing them to other providers the Navisite UK have the authority and ability to make decisions in UK hours which past providers would need to wait for the US to come on for a particular skill set or decision to be made. **What do you dislike about Navisite Services?** There's been a bit of a personnel change with resource allocated to our account but it's not impacted us and the core people are still as active as they were from day 1. **What problems is Navisite Services solving and how is that benefiting you?** Their hosting centres are some of the best we've used, this was a problem for us with past partners but these are very well managed and organised. ### 11. We've had a long, productive relationship with Navisite **Rating:** 5.0/5.0 stars **Reviewed by:** Tom R. | COO, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** Navisite delivers and maintains virtually all of our IT infrastructure including our ERP, desktop environment and websites **What do you like best about Navisite Services?** We particularly like that Navisite takes complete ownership of our environment. It's good to have a central location for all inquires and issues with expert maintenance and advice. **What do you dislike about Navisite Services?** Because of the size of organization, it can be a bit time consuming finding the correct team for specific issues **What problems is Navisite Services solving and how is that benefiting you?** Our internal IT infrastructure has been reduced to a bare minimum. We no longer maintain a full time IT staff and using Citrix as a desktop has allowed us to minimize our hardware costs. ### 12. Our Business relies very heavily on Navisite **Rating:** 4.5/5.0 stars **Reviewed by:** Albert F. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** Navisite helps us maintain customer facing web sites and data. **What do you like best about Navisite Services?** Ability to quickly add VMs and Public IP addresses as needed. Also like the ability to create VPN between our local site and Navisite Cloud. **What do you dislike about Navisite Services?** Prices are a bit higher than I would like but are still low enough that we can profitably host client data there. **What problems is Navisite Services solving and how is that benefiting you?** The main problem we are solving is that we cannot host client data ourselves due to up time requirements both for power and bandwidth. With Navisite this is not an issue. ### 13. Excellent care and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** Power upgrades on our database racks. We haveold systems with less power on our racks. Navisite helped with upgrading power circuits and pdu's all online without any interruption. Engineers were super helpful over all tasks during the covid pandemic they went above and beyond to make things possible for us. Awesome experience. **What do you like best about Navisite Services?** Exceptional customer service, their engineers reach and ease of doing business. Been thorough on concept and explained well to me all necessary changes. Really helped make us deploy servers with short to last minute notice. **What do you dislike about Navisite Services?** Nothing wrong with them at all, They are absolutely best at what they do. **Recommendations to others considering Navisite Services:** Just go with them! One of the, if not, best in business. **What problems is Navisite Services solving and how is that benefiting you?** Data center requirements. Almost full remote services are available. ### 14. IT Business Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Lakshmi Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** DBA Services, Agile Upgrade **What do you like best about Navisite Services?** All the teams I worked with are Knowledgeable and responsive **What do you dislike about Navisite Services?** I am yet to find out something that i dislike about the team I have been working with **What problems is Navisite Services solving and how is that benefiting you?** Apart from database administration, we did Agile Upgrade , implemented Mobile Approvals and have been applying security patches every two months. We have very small IT team and so ability to use Navisite team and work on the projects is a huge benefit to the company. ### 15. Navisite has been my DaaS VDI provider since 2018. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** We added Duo 2fa to the VDI. We are now working on a new 9.0 DaaS Platform **What do you like best about Navisite Services?** Navisite has been hosting VDI Platforms for years, so there are skilled people across teams to help with any issues. **What do you dislike about Navisite Services?** On our current 8.0 platform, there are a lot of issues that can't be fixed. The most obnoxious and time-consuming is User Profiles going to TEMP profiles. **Recommendations to others considering Navisite Services:** Tour their facilities. Ask a lot of questions. **What problems is Navisite Services solving and how is that benefiting you?** Most of the problems are described in the previous question. I am hoping the benefits are that the new platform addresses these issues and works without issue (at least for a year or so). ### 16. Quick Service and Friendly Help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2020 **Describe the project or task Navisite Services helped with:** Navisite is used to manage our 365 environment. Creating shared mailboxes, granting and removing permissions, and general account permissions and management. **What do you like best about Navisite Services?** They are always quick to respond and get things resolved within a couple of hours. I've yet to have a bad experience with them. **What do you dislike about Navisite Services?** I would like to manage these services myself but that is up to our head of IT not Navisite. **Recommendations to others considering Navisite Services:** If you are looking to subvert your work load for the 365 environment and keep the total security of you users then you should consider Navisite. **What problems is Navisite Services solving and how is that benefiting you?** It helps keep our ticket queue down and the 365 environment safe from bad actors. ### 17. Great customer service and problems get resolved! **Rating:** 4.5/5.0 stars **Reviewed by:** Mark R. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** Hosted services for MS Office 365 **What do you like best about Navisite Services?** Easy to get a hold of whether by phone or email **What do you dislike about Navisite Services?** When my services were sold to a different company! **What problems is Navisite Services solving and how is that benefiting you?** Technical help and user assistance for Office 365 issues was stellar, and took a lot off my plate! ### 18. It could have been better. **Rating:** 2.5/5.0 stars **Reviewed by:** Nikhil M. | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** They were our cloud infrastructure partners that we were utilizing for hosting our external customers. **What do you like best about Navisite Services?** Initial infrastructure setup was simple. **What do you dislike about Navisite Services?** Inconsistent customer support for our us. **What problems is Navisite Services solving and how is that benefiting you?** We utilized them for hosting our external customers on Cloud. ### 19. VP Product Management **Rating:** 4.5/5.0 stars **Reviewed by:** Lindsay K. | VP Product Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **Describe the project or task Navisite Services helped with:** Housing Virtual Data Centers **What do you like best about Navisite Services?** Security and reliability of the data centers **What do you dislike about Navisite Services?** Naviste has out of country support center **Recommendations to others considering Navisite Services:** Understand and document the support plan within Navisite **What problems is Navisite Services solving and how is that benefiting you?** Hosting our applications in the DC ### 20. Top tier tech support when needed most **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** We had challenges with our team certain email functions and associated apps. An email to Navisite tech support helped walk them through solutions in a very short time. Their response time and detailed solutions saved the day! **What do you like best about Navisite Services?** Quick and thorough response to our needs **What do you dislike about Navisite Services?** We haven't found anything we don't like about their service **What problems is Navisite Services solving and how is that benefiting you?** They keep our team toward company goals and not bogged down by problem solving. ### 21. DBA and Operations Squad **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2020 **Describe the project or task Navisite Services helped with:** They assisted with migration from one DC to NS and ever since then helped run our estate smoothly **What do you like best about Navisite Services?** The DBA and Operation Team supports us understanding the urgency **What do you dislike about Navisite Services?** There is nothing I would to change at NS, but would like the good work to continue **Recommendations to others considering Navisite Services:** They are the best in what they do for us. **What problems is Navisite Services solving and how is that benefiting you?** 24x7 DBA Support ### 22. Good and efficient service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **Describe the project or task Navisite Services helped with:** They helped copy our exchange server and update it to Microsoft 360. It was a pretty seamless process. I really appreciated their services. **What do you like best about Navisite Services?** The ease of use of their portal and their customer service is excellent. **What do you dislike about Navisite Services?** I, for one, did not see any things that I disliked from my interaction with Navisite. **What problems is Navisite Services solving and how is that benefiting you?** Manage our email services. ### 23. Good Managed service for Proofpoint **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** Helped us implement and support a Proofpoint spam filter **What do you like best about Navisite Services?** The team was very helpful in the implementation process **What do you dislike about Navisite Services?** Sometimes they are difficult to get ahold of for support **Recommendations to others considering Navisite Services:** Get a direct line for a support agent their ticketing system can be slow **What problems is Navisite Services solving and how is that benefiting you?** Filtering out a fair amount of phishing emails to keep out organization safe ### 24. Great facility, personnel and services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2020 **Describe the project or task Navisite Services helped with:** Cage reduction, migration Ptp services Remote hands Feature updates and communication **What do you like best about Navisite Services?** Uptime and seamless maintenance Customer support response **What do you dislike about Navisite Services?** With the changes and updates to services provided over the last few years, there isn't much to dislike at this point. **What problems is Navisite Services solving and how is that benefiting you?** Uptime, latency reduction, security Migrations and efficient use of datacenter services ### 25. We've used Navisite for many years with no problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** Navisite supplies our company with Internet access **What do you like best about Navisite Services?** The best part about using navisite is that we have very few problems **What do you dislike about Navisite Services?** When we do have problems sometimes it is hard connecting to the right people **What problems is Navisite Services solving and how is that benefiting you?** They give us a multihomed Internet connection which would be difficult and expensive to do on our own. ### 26. Customer Focused and Committed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2020 **Describe the project or task Navisite Services helped with:** Server provisioning Keeping the servers update to date ( OS and Security Patches) **What do you like best about Navisite Services?** Dedicated team to work with us Escalation Path Account Manager - Availability **What do you dislike about Navisite Services?** Global Coverage - DCs across the globe US DC should be an advantage **What problems is Navisite Services solving and how is that benefiting you?** Managed Infrastructure Managed Backup services Managed Monitoring Services ### 27. Navisite review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** Colocation for our network servers **What do you like best about Navisite Services?** Customer service to address or follow up our requests through our ticket system. **What do you dislike about Navisite Services?** Sometimes lack of updates on the ticket system from the techs. **What problems is Navisite Services solving and how is that benefiting you?** remote hand service is very helpful in installing equipment on our colo. ### 28. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** Hosting PeopleSoft **What do you like best about Navisite Services?** The team that supports our account and their professionalism. **What do you dislike about Navisite Services?** Most interaction is at the admin level rather than the user level with the Navisite teams. **What problems is Navisite Services solving and how is that benefiting you?** Navisite hosts and maintains the servers so that our company does not have to. ### 29. Excellent cloud services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** We are using Navisite cloud quite a long time and always happy with the services and support they provided. **What do you like best about Navisite Services?** Infrastructure availability and support. **What do you dislike about Navisite Services?** Limited manageable services and node replications. **Recommendations to others considering Navisite Services:** I highly recommend Navisite. **What problems is Navisite Services solving and how is that benefiting you?** Hosting, implementing and resource utilization. ### 30. Navisite **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **Describe the project or task Navisite Services helped with:** Colo services **What do you like best about Navisite Services?** Ease of use. Infrastructure is well established and secure. **What do you dislike about Navisite Services?** The facility was in need of a management change and a plan for the future...which it just received. **What problems is Navisite Services solving and how is that benefiting you?** Global location diversity for redundant infrastructure deployments. ### 31. Clean facility and friendly helpful staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **Describe the project or task Navisite Services helped with:** Rack stack configure hardware **What do you like best about Navisite Services?** fast turn around time and good communications! Dean is the man **What do you dislike about Navisite Services?** There was nothing that I've ever experienced that I did not like. **What problems is Navisite Services solving and how is that benefiting you?** Facilities issues are no longer a concern. ### 32. Stable and supportive staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2020 **Describe the project or task Navisite Services helped with:** Amazon AWS services handoff **What do you like best about Navisite Services?** Quick response of staff. Ease of access. **What do you dislike about Navisite Services?** Not much to dislike. Easy to reach and easy to work with **What problems is Navisite Services solving and how is that benefiting you?** Virtualization of services. ### 33. Bailed us out of a tough situation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Newspapers | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2018 **What do you like best about Navisite Services?** RDX has knowledge levels for everything. We have some older Sun equipment running an app that was custom written back in 2000 or so. Needless to say we no longer have the application writer nor the support staff that built the systems. The server tanked as did the storage array and RDX was able to get us to a point that the system was able to boot and eventually back to a running state. Without RDX, our circulation system would still be dead in the water. **What do you dislike about Navisite Services?** Nothing, very professional and knowledgable. Helped us with every step and checked back randomly after we were back up and running. **What problems is Navisite Services solving and how is that benefiting you?** RDX is assisting us with SQL monitoring and fixes, late night patching of both Windows and Linux OS for some of our systems. ### 34. RDX Is a lifesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2018 **What do you like best about Navisite Services?** Very knowledgeable and friendly staff. They monitor our systems 24/7/365 and resolve issues with limited guidance from our IT staff. They have saved our systems from crashes many times. **What do you dislike about Navisite Services?** Nothing. There really isn't any improvement needed by RDX. **What problems is Navisite Services solving and how is that benefiting you?** All of our complicated database issues. No need to have an expensive DBA on staff. ## Navisite Services Discussions - [What is Navisite Services used for?](https://www.g2.com/discussions/what-is-navisite-services-used-for) - 1 upvote - [Our previous DaaS VDI provider had system monitoring tool and alerting added to their DaaS Platform. We could use this with the 9.0 Platform? Could something like this be added to our build?](https://www.g2.com/discussions/34519-our-previous-daas-vdi-provider-had-system-monitoring-tool-and-alerting-added-to-their-daas-platform-we-could-use-this-with-the-9-0-platform-could-something-like-this-be-added-to-our-build) - 1 upvote - [View Navisite Services pricing details and edition comparison](https://www.g2.com/products/navisite-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-08+02%3A13%3A20+-0500&secure%5Bsession_id%5D=d6bdc589-4991-4641-91aa-2ce7e798cd6e&secure%5Btoken%5D=2369259b4fbcb8822eb6f005226dd573c59e10131f7e5d9584a0aee42143d04b&format=llm_user) ## Navisite Services Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Navisite Services Alternatives - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) - 4.8/5.0 (208 reviews) - [Western Computer](https://www.g2.com/products/western-computer/reviews) - 4.6/5.0 (202 reviews)