Professionalism, very knowledgeable resources, fairly priced and very flexible to accommodate my schedule. Review collected by and hosted on G2.com.
No dislikes, honestly, they have done all the things they promised to do and no surprises Review collected by and hosted on G2.com.
I really appreciate the system stability improvements that GSI, Inc. provides, with fewer unplanned outages thanks to better load balancing and performance monitoring. The faster deployment cycles with CI and CD alignment and a cleaner architecture are great. Moving from manual patching to automated pipelines has been beneficial. Cost optimization is another aspect that's really helping me. For me, the end-to-end enterprise systems optimization combined with proactive managed services is very valuable. The deep ERP performance tuning, right-sizing of cloud infrastructure, and cost optimization stand out. I also value their implementation of Oracle ADS Suite and Amazon Web Services. Their proactive services, including 24/7 monitoring, profile tuning, and predictive diagnostics, help reduce operational risks. The proactive approach builds reliability and strengthens our business continuity posture. Cloud optimization played a major role in my decision to expand my partnership with GSI, Inc., as it delivers measurable technical and financial outcomes through workload profiling, resource outlay analysis, and instance size recommendations based on historical usage patterns. Review collected by and hosted on G2.com.
I want to make sure there should be better customer service because the waiting time for their call is too much. A little better downtime should be there. Review collected by and hosted on G2.com.
I appreciate that GSI, Inc. helps us save money by controlling our ERP systems' backend processes. They assist us with ERP issues and manage improvements, ensuring our backend database is up and running correctly. This creates significant value for us as it prevents the need to maintain these services in-house, saving us money. I find GSI, Inc.'s expertise in the JD Edwards environment particularly valuable, as there are not many companies that offer such specific services. Their knowledge and experience in JD Edwards, which is a legacy environment, are impressive. They have many knowledgeable people from the JDE history, making them our go-to for managing services in GD Edwards environments. GSI, Inc. is our one-stop shop for ERP systems, and we rely on them for every aspect, from transaction issues to backend database improvements. They're the experts for us, and we turn to them whenever we need assistance or further enhancements, add-ons, or tools. They truly are the go-to partner for us for all those needs. Review collected by and hosted on G2.com.
Nothing to dislike, they are as patience with us as our growth allows. Telling us when things must be done, and following up on the items that can wait until we have the budget. Review collected by and hosted on G2.com.
At Paystand, we deeply value GSI’s collaborative spirit, technical expertise, and unwavering commitment to delivering customer success. Their team brings a true partnership mindset — proactive, communicative, and always focused on creating the best possible outcomes for our joint clients.
We especially appreciate GSI’s depth of NetSuite knowledge and their ability to translate complex business needs into scalable, efficient solutions. They don’t just implement technology — they help customers transform how they work.
Working with GSI feels seamless because our shared vision is aligned: empowering NetSuite users to modernize their financial processes, eliminate friction, and achieve greater efficiency through automation. Review collected by and hosted on G2.com.
There’s very little to “dislike” about working with GSI — they’re an incredible partner who’s always professional, responsive, and focused on mutual success. That said, as with any growing partnership, there are always opportunities to strengthen collaboration.
Overall, our experience with GSI has been extremely positive, and we’re excited to continue building on the strong foundation we’ve already established. Review collected by and hosted on G2.com.
What I appreciate most about GSI is their rare combination of deep technical expertise and genuine partnership mentality. Unlike many consulting firms that excel in either technical knowledge or client relationships, GSI consistently delivers excellence in both areas.
Their technical mastery of JD Edwards, Oracle Cloud, and NetSuite is truly exceptional. The GSI team doesn't just understand these systems at a surface level—they possess the kind of comprehensive knowledge that only comes from years of hands-on implementation, optimization, and problem-solving across diverse business environments. This depth of expertise means they can quickly diagnose complex issues and develop innovative solutions that others might miss.
However, what truly sets GSI apart is how they deploy this expertise. They approach each engagement with a collaborative mindset, functioning less as external consultants and more as integrated team members invested in your success. They take the time to understand not just your technical requirements but your broader business objectives, organizational culture, and industry challenges.
This partnership-oriented approach manifests in practical ways: transparent communication, proactive problem-solving, knowledge transfer that empowers your internal teams, and a refreshing willingness to prioritize long-term success over short-term gains. Their customer success programs exemplify this philosophy, providing structured frameworks that ensure consistent value delivery while remaining flexible enough to adapt to changing needs.
After 15+ years of collaboration across multiple organizations, what I value most is the peace of mind that comes from working with a partner who consistently delivers excellence while genuinely caring about your success. Review collected by and hosted on G2.com.
Nothing, they are incredible. I don't have anything I dislike. Review collected by and hosted on G2.com.
They are responsive to our needs and have good tools to watch our system and resolving issues as they occur. We have bi-weekly meetings with our account manager so that they are always in tune to what is going on and where our needs are evolving to. Review collected by and hosted on G2.com.
There isn't really anything that I can think of that isn't being offered. Review collected by and hosted on G2.com.
They have a good monitoring system called Genius, and can sense when there are certain performance issues often before users report there is an issue. Review collected by and hosted on G2.com.
GSI is very professional in everything they do so it is hard to find something I don't like. Truly a very professional partner. Review collected by and hosted on G2.com.
Attention to customer service and details. Review collected by and hosted on G2.com.
Nothing to note. Everything that was asked of them was delivered with high quality as promised. Review collected by and hosted on G2.com.
Their global team is very talented and responsive with daily tasks, scheduled upgrades, and any issue that arises. Review collected by and hosted on G2.com.
I cannot think of a downside to having GSI as our business partner. Review collected by and hosted on G2.com.
GSI is always available to assist in whatever we need. Review collected by and hosted on G2.com.
I have nothing negative to say about GSI during my time working with them. They are a true partner. Review collected by and hosted on G2.com.
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