# GSI, Inc. Reviews **Vendor:** GSI, Inc. **Category:** [NetSuite Consulting Services](https://www.g2.com/categories/netsuite-consulting-services) **Average Rating:** 4.9/5.0 **Total Reviews:** 51 ## About GSI, Inc. GSI, Inc. (GetGSI.com) is a leading provider of consulting, implementation, and managed services for Oracle- NetSuite, JD Edwards EnterpriseOne, HubSpot, and other enterprise platforms. We provide infrastructure services for automations, cloud, data, cybersecurity, and Artificial Intelligence. We are cloud agnostic, partnering with clients that use Oracle Cloud, Amazon Web Services (AWS), Microsoft Azure, and private cloud solutions. ## GSI, Inc. Pros & Cons **What users like:** - Users commend GSI's **technical expertise** and collaborative approach, ensuring effective solutions and customer success. (7 reviews) - Users appreciate GSI's **helpful partnership** , valuing their technical expertise and commitment to client success. (7 reviews) - Users value GSI's **custom solutions and partnership mentality** , enabling tailored, effective transformations for business success. (4 reviews) - Users value the **extensive knowledge** and responsiveness of GSI, Inc., enhancing their overall experience and satisfaction. (4 reviews) - Users value GSI, Inc.'s **process efficiency** , benefiting from optimized systems and proactive management services. (4 reviews) - Users value the **exceptional client satisfaction** from GSI, appreciating their deep expertise and personalized, proactive support. (3 reviews) - Users value the **responsive communication** from GSI, Inc., ensuring attentive support and effective issue resolution. (3 reviews) - Experience (3 reviews) - Partnership (3 reviews) - Team Quality (3 reviews) **What users dislike:** - Users express frustration over **poor customer support** , citing long wait times and lack of focus from consultants. (2 reviews) ## GSI, Inc. Reviews ### 1. GSI delivered! I highly recommend anyone working with them on your JDE projects **Rating:** 5.0/5.0 stars **Reviewed by:** Luis F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about GSI, Inc.?** Professionalism, very knowledgeable resources, fairly priced and very flexible to accommodate my schedule. **What do you dislike about GSI, Inc.?** No dislikes, honestly, they have done all the things they promised to do and no surprises **Recommendations to others considering GSI, Inc.:** If you have never worked with them, as was my case, just get on a call to discuss the project, and I recommend that you get introduced to the resources that will be assigned to your project, so you get a chance to meet them. In my case, the scope of work was very standard for any upgrade; however, we have resources in-house able to do many of the steps, so we came to an agreement to reduce the scope and switched it to time and materials. This way, I'm only paying for what I'm using. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI is helping me upgrade my JDE to the latest version. My account team is outstanding, and the engineer I was paired with is very knowledgeable. We have completed so far, the upgrade of DV/PY and configured BSSV, all is record time, and whatever issues we ran into during the upgrade were quickly addressed. ### 2. Elevated Our Cloud Operations with Expert Support **Rating:** 4.5/5.0 stars **Reviewed by:** Rajneesh P. | Chief technical officer, Information Services **Reviewed Date:** February 16, 2026 **What do you like best about GSI, Inc.?** I really appreciate the system stability improvements that GSI, Inc. provides, with fewer unplanned outages thanks to better load balancing and performance monitoring. The faster deployment cycles with CI and CD alignment and a cleaner architecture are great. Moving from manual patching to automated pipelines has been beneficial. Cost optimization is another aspect that's really helping me. For me, the end-to-end enterprise systems optimization combined with proactive managed services is very valuable. The deep ERP performance tuning, right-sizing of cloud infrastructure, and cost optimization stand out. I also value their implementation of Oracle ADS Suite and Amazon Web Services. Their proactive services, including 24/7 monitoring, profile tuning, and predictive diagnostics, help reduce operational risks. The proactive approach builds reliability and strengthens our business continuity posture. Cloud optimization played a major role in my decision to expand my partnership with GSI, Inc., as it delivers measurable technical and financial outcomes through workload profiling, resource outlay analysis, and instance size recommendations based on historical usage patterns. **What do you dislike about GSI, Inc.?** I want to make sure there should be better customer service because the waiting time for their call is too much. A little better downtime should be there. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI, Inc. improves system stability with better load balancing and performance monitoring, leading to fewer unplanned outages. It enhances deployment cycles and transitions from manual patching to automated pipelines. Cost optimization is a key benefit. ### 3. Comprehensive ERP Support with Expertise in JD Edwards **Rating:** 4.5/5.0 stars **Reviewed by:** Alex P. **Reviewed Date:** February 11, 2026 **What do you like best about GSI, Inc.?** I appreciate that GSI, Inc. helps us save money by controlling our ERP systems' backend processes. They assist us with ERP issues and manage improvements, ensuring our backend database is up and running correctly. This creates significant value for us as it prevents the need to maintain these services in-house, saving us money. I find GSI, Inc.'s expertise in the JD Edwards environment particularly valuable, as there are not many companies that offer such specific services. Their knowledge and experience in JD Edwards, which is a legacy environment, are impressive. They have many knowledgeable people from the JDE history, making them our go-to for managing services in GD Edwards environments. GSI, Inc. is our one-stop shop for ERP systems, and we rely on them for every aspect, from transaction issues to backend database improvements. They're the experts for us, and we turn to them whenever we need assistance or further enhancements, add-ons, or tools. They truly are the go-to partner for us for all those needs. **What do you dislike about GSI, Inc.?** Nothing to dislike, they are as patience with us as our growth allows. Telling us when things must be done, and following up on the items that can wait until we have the budget. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI, Inc. helps us save money by managing our ERP backend processes, resolving ERP issues, and implementing improvements without needing onsite personnel. They're a one-stop expert for JD Edwards services, supporting transaction issues and backend improvements. ### 4. Exceptional Partnership and Expertise Elevate NetSuite User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sara A. | Senior Channel Partner Manager, NetSuite, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about GSI, Inc.?** At Paystand, we deeply value GSI’s collaborative spirit, technical expertise, and unwavering commitment to delivering customer success. Their team brings a true partnership mindset — proactive, communicative, and always focused on creating the best possible outcomes for our joint clients. We especially appreciate GSI’s depth of NetSuite knowledge and their ability to translate complex business needs into scalable, efficient solutions. They don’t just implement technology — they help customers transform how they work. Working with GSI feels seamless because our shared vision is aligned: empowering NetSuite users to modernize their financial processes, eliminate friction, and achieve greater efficiency through automation. **What do you dislike about GSI, Inc.?** There’s very little to “dislike” about working with GSI — they’re an incredible partner who’s always professional, responsive, and focused on mutual success. That said, as with any growing partnership, there are always opportunities to strengthen collaboration. Overall, our experience with GSI has been extremely positive, and we’re excited to continue building on the strong foundation we’ve already established. **Recommendations to others considering GSI, Inc.:** Recommendations to Others Considering GSI, Inc. We highly recommend GSI, Inc. to any organization looking for a trusted, knowledgeable NetSuite partner. Their team brings deep expertise, clear communication, and a genuine commitment to helping clients succeed. GSI takes the time to understand each customer’s business goals and translates that into practical, scalable solutions that drive measurable results. They’re proactive, easy to work with, and consistently go above and beyond to ensure success. If you’re looking for a partner who not only knows NetSuite inside and out but also shares your passion for delivering value and innovation, GSI is an outstanding choice. **What problems is GSI, Inc. solving and how is that benefiting you?** At Paystand, we’re proud to partner with GSI, Inc. to deliver exceptional value to NetSuite customers. GSI helps solve some of the most common challenges organizations face in maximizing their ERP investment — from optimizing NetSuite configurations and streamlining integrations to improving visibility into financial workflows. Their deep NetSuite expertise, combined with their commitment to client success, ensures our joint customers can fully leverage automation, reduce manual processes, and drive greater efficiency across their finance operations. Through our partnership, we’ve seen customers accelerate time to value and unlock measurable ROI by combining Paystand’s frictionless payments network with GSI’s strategic implementation and support services. Together, we’re helping businesses modernize their financial systems, eliminate legacy inefficiencies, and achieve true digital transformation. ### 5. GSI - An Incredible partner for JDE, Oracle Cloud, and NetSuite **Rating:** 5.0/5.0 stars **Reviewed by:** James W. | Advisory Board Member, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about GSI, Inc.?** What I appreciate most about GSI is their rare combination of deep technical expertise and genuine partnership mentality. Unlike many consulting firms that excel in either technical knowledge or client relationships, GSI consistently delivers excellence in both areas. Their technical mastery of JD Edwards, Oracle Cloud, and NetSuite is truly exceptional. The GSI team doesn't just understand these systems at a surface level—they possess the kind of comprehensive knowledge that only comes from years of hands-on implementation, optimization, and problem-solving across diverse business environments. This depth of expertise means they can quickly diagnose complex issues and develop innovative solutions that others might miss. However, what truly sets GSI apart is how they deploy this expertise. They approach each engagement with a collaborative mindset, functioning less as external consultants and more as integrated team members invested in your success. They take the time to understand not just your technical requirements but your broader business objectives, organizational culture, and industry challenges. This partnership-oriented approach manifests in practical ways: transparent communication, proactive problem-solving, knowledge transfer that empowers your internal teams, and a refreshing willingness to prioritize long-term success over short-term gains. Their customer success programs exemplify this philosophy, providing structured frameworks that ensure consistent value delivery while remaining flexible enough to adapt to changing needs. After 15+ years of collaboration across multiple organizations, what I value most is the peace of mind that comes from working with a partner who consistently delivers excellence while genuinely caring about your success. **What do you dislike about GSI, Inc.?** Nothing, they are incredible. I don't have anything I dislike. **Recommendations to others considering GSI, Inc.:** If you're evaluating GSI as a potential partner, here are my recommendations based on 15+ years of collaboration: Engage them early in your planning process. GSI provides the most value when they can contribute to your strategic thinking from the outset. Their insights on technology roadmaps, implementation approaches, and potential challenges can help you avoid costly missteps and develop more robust plans. Don't wait until you've already defined your project parameters to bring them in. Be transparent about your business challenges. GSI excels at understanding the intersection of technology and business needs. The more openly you share your organizational constraints, competitive pressures, and strategic objectives, the better they can tailor their approach to deliver meaningful outcomes beyond just technical implementation. Leverage their full spectrum of expertise. While you might initially engage GSI for a specific need (like JD Edwards support or Oracle Cloud migration), their cross-platform knowledge can be invaluable. Consider how their expertise in related systems might benefit your broader technology ecosystem. Invest in knowledge transfer. GSI is exceptional at building your team's capabilities alongside delivering solutions. Allocate time for your staff to work closely with GSI consultants and absorb their expertise. This investment pays dividends long after the engagement ends. Establish clear success metrics together. Work with GSI to define concrete, measurable outcomes for your engagement. Their customer success programs are designed around achieving tangible results, and clearly articulated goals will help both teams stay aligned. Consider them for ongoing managed services. Some of our most successful collaborations with GSI have evolved from project-based work to long-term managed service relationships. Their continuity of knowledge and proactive support model often delivers better outcomes than traditional break/fix approaches. Communicate expectations openly. Like any partnership, clear communication is essential. GSI responds exceptionally well to direct feedback and is committed to addressing concerns promptly. For organizations seeking expertise in JD Edwards, Oracle Cloud, or NetSuite, particularly those undertaking complex transformations or needing specialized support, GSI has consistently proven to be a valuable, reliable partner that delivers both technical excellence and business value. **What problems is GSI, Inc. solving and how is that benefiting you?** Over the past 15+ years, I've had the privilege of collaborating with GSI across multiple organizations, and I can confidently say that their expertise and professionalism have consistently exceeded expectations. GSI's team stands out for their exceptional talent and deep specialization in JD Edwards, Oracle Cloud, and NetSuite solutions. What makes them truly valuable partners is not just their technical knowledge, but their ability to translate that expertise into practical business outcomes for their clients. In our current engagement, we're leveraging GSI's extensive JD Edwards experience to help our clients navigate their cloud transformation journeys. Their comprehensive understanding of both legacy systems and modern cloud architectures enables them to create seamless migration pathways that minimize disruption while maximizing the benefits of cloud adoption. What I particularly appreciate about GSI is their genuine partnership-oriented approach. Unlike vendors who simply execute tasks, GSI functions as a true extension of your team. They take the time to understand your business objectives, challenges, and constraints before proposing solutions. Their customer success programs are thoughtfully designed and meticulously implemented, ensuring that clients achieve both short-term wins and long-term strategic goals. The consistency of GSI's performance across different projects and organizations speaks volumes about their organizational culture and leadership. Their commitment to excellence, transparency, and continuous improvement has made them an invaluable resource that I would unhesitatingly recommend to any organization seeking expertise in enterprise systems transformation. ### 6. JDE Support Experts **Rating:** 5.0/5.0 stars **Reviewed by:** Steve M. | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about GSI, Inc.?** They are responsive to our needs and have good tools to watch our system and resolving issues as they occur. We have bi-weekly meetings with our account manager so that they are always in tune to what is going on and where our needs are evolving to. **What do you dislike about GSI, Inc.?** There isn't really anything that I can think of that isn't being offered. **Recommendations to others considering GSI, Inc.:** GSI is a good to partner to work with and at least with their service to us for our JDE install, they are effective in that support effort. Can't speak to any of their other support areas, but based on the positive experience we've had, I would be comfortable with them supporting us in any new areas should we require those services. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI is always easily available to help with technical support on our JDE installation. They provide both software and programming support as well as CNC infrastructure support. We've been customers since around 2008 or 2009, and they have supported us through multiple upgrades and regular production code updates. We're planning an infrastructure change to a Linux-based one early in 2026, and initial discovery sessions have shown that the GSI consultants are very knowledgeable, and we anticipate this change to be quick and smooth. ### 7. GSI Support Lights Out Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Donald W. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about GSI, Inc.?** They have a good monitoring system called Genius, and can sense when there are certain performance issues often before users report there is an issue. **What do you dislike about GSI, Inc.?** GSI is very professional in everything they do so it is hard to find something I don't like. Truly a very professional partner. **Recommendations to others considering GSI, Inc.:** If you are looking for a top notch and very professional CNC or custom support group I can't recommend a better group than GSI. They are experts in CNC, custom programming, orchestrations, user defined objects and all things JDE. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI continually monitors our instance, and can respond quickly if there are any outages or degradation in performance. GSI keeps us up to date with Oracle releases as well as handling all of our custom programming. They are experts at orchestrations as well as core Java customizations to JDE. ### 8. Excellent Customer Service and Attention to Detail **Rating:** 5.0/5.0 stars **Reviewed by:** Ugo F. | Managing Partner / Principle, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about GSI, Inc.?** Attention to customer service and details. **What do you dislike about GSI, Inc.?** Nothing to note. Everything that was asked of them was delivered with high quality as promised. **Recommendations to others considering GSI, Inc.:** Great leadership with a special focus on customer attention and service. Direct access to leadership for escalation if needed (which we did not need). They bring a lot of experience in the areas of expertise and are trustworthy and reliable in their delivery. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI was engaged to setup a new tenant for us for both our ERP and Office365 environment in a very short timeframe. They delivered quickly on time and on Budget and in addition they setup our Managed services agreement to support our ERP platform. ### 9. GSI is a Great Business Partner **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about GSI, Inc.?** Their global team is very talented and responsive with daily tasks, scheduled upgrades, and any issue that arises. **What do you dislike about GSI, Inc.?** I cannot think of a downside to having GSI as our business partner. **Recommendations to others considering GSI, Inc.:** You will not be disappointed with the GSI team. They are a top-tier service delivery team from implementations, engineering, and solutions. **What problems is GSI, Inc. solving and how is that benefiting you?** We are a global manufacturing company with a complex JD Edwards installation. With GSI as our partner, we have successfully managed our 4,000+ user base for over 10 years. We remain code-current with JDE which allows our users to be innovative by leveraging the latest tools and applications ### 10. Business Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about GSI, Inc.?** GSI is always available to assist in whatever we need. **What do you dislike about GSI, Inc.?** I have nothing negative to say about GSI during my time working with them. They are a true partner. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI is consistently helping solving problems, make better processes for our users, and educate us on what the system can do. ### 11. Exceptional Team Dedicated to Customer Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Jose B. | JD Edwards E1 Expert Developer / Managing Partner / Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about GSI, Inc.?** What stands out to me is their team and their dedication to addressing customer challenges and meeting complex needs. **What do you dislike about GSI, Inc.?** I can't think of anything I would dislike about working with them. **Recommendations to others considering GSI, Inc.:** Choosing GSI is always the best choice. They will align all the resources to solve your problems and needs **What problems is GSI, Inc. solving and how is that benefiting you?** We collaborated closely with GSI to deliver JD Edwards development services that meet the highest standards for their customers. ### 12. GSI has a great reputation and good consultants **Rating:** 5.0/5.0 stars **Reviewed by:** Tony F. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about GSI, Inc.?** They understand this space and provide the right resources for our needs. They are highly responsive and stand behind their work. **What do you dislike about GSI, Inc.?** No issues. We’ve only had positive experiences. **Recommendations to others considering GSI, Inc.:** If you need consulting or managed services assistance, you should evaluate GSI. Every company’s needs are different, but they are good at what they do. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI is an established Oracle Business Partner and consulting firm. We have engaged their consultants for our clients with good outcomes on several occasions. ### 13. Excellent partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about GSI, Inc.?** I am impressed by the wide range of knowledge and skills they possess. **What do you dislike about GSI, Inc.?** Occasionally, the continuity of tasks or projects can be disrupted in an outsourced model because of resource availability or unexpected changes. However, this is not always a problem specific to GSI. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI offers continuous support for our ERP system (JDE) as well as the associated infrastructure. Over the years, they have also played a crucial role as partners in our system upgrades and implementations. ### 14. Excellent partners **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about GSI, Inc.?** Two things - genuine care for partners and clients and focus on incorporating AI into their process and solutions **What do you dislike about GSI, Inc.?** I wish they had a stronger public presence, with more case studies and white papers available. **Recommendations to others considering GSI, Inc.:** Come prepared to match their high standards and you'll have a successful collaboration. **What problems is GSI, Inc. solving and how is that benefiting you?** For many professional service companies, the focus tends to be on numbers and the bottom line. In contrast, GSI takes a much more personal approach, showing genuine care for people—both their partners and their clients. ### 15. Great service and awesome support **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan L. | Director of Operational Readiness & Success, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about GSI, Inc.?** The service has been pretty consistent and really remarkable **What do you dislike about GSI, Inc.?** At this time, I do not have any other suggestions **What problems is GSI, Inc. solving and how is that benefiting you?** Been using GSI for several months now and I can honestly say this service is remarkable. I am feeling much more productive and I know our performance has increased greatly! **Official Response from Beth Magee:** > Thanks for your kind words and continued support, Jonathan! We enjoy working with you. ### 16. Great Service and Responsiveness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about GSI, Inc.?** These are the best of the best. Working with GSI is like working with family, without the family drama. They are extremely knowledgeable and able to think outside of the box. They are very responsive, and available when we need them. **What do you dislike about GSI, Inc.?** Nothing. They are the best and working with them is so easy and painless. **Recommendations to others considering GSI, Inc.:** Don't hesitate! You can't go wrong with GSI. **What problems is GSI, Inc. solving and how is that benefiting you?** They provide CNC, development, server management and general services for us. We have a relatively small JDE group, and GSI provides all of the support that allows us to remain economical, but yet still cutting edge. ### 17. Exceptional Service with Strong Expertise and Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about GSI, Inc.?** their deep expertise and the personalized support they offer. Their team genuinely takes the time to understand our unique needs and challenges, providing tailored solutions rather than one-size-fits-all answers. They’re also incredibly responsive and proactive, which makes working with them smooth and stress-free. Whenever issues arise, they’re quick to jump in and solve them, often before we even notice. **What do you dislike about GSI, Inc.?** One thing I’d say I dislike about GSI, Inc. is that sometimes their solutions can take longer to implement than expected. While the quality of their work is always excellent, there are times when timelines stretch out, which can be frustrating if we're working with tight deadlines. It would be helpful if they improved communication around delays and managed expectations a bit more proactively in those cases. **Recommendations to others considering GSI, Inc.:** I highly recommend them for their deep expertise and commitment to client success. They're great at handling complex system integrations and tailoring solutions to meet specific business needs. **What problems is GSI, Inc. solving and how is that benefiting you?** helps us tackle some of the biggest challenges with system integrations and keeping everything running smoothly. They've been great at simplifying complex processes, making sure different platforms work well together, and improving overall system performance. Thanks to their expertise, we've seen fewer issues, faster workflows, and smoother operations, which has made our day-to-day work a lot easier. ### 18. GSI is a MUST for Netsuite users **Rating:** 5.0/5.0 stars **Reviewed by:** Mari T. **Reviewed Date:** May 20, 2024 **What do you like best about GSI, Inc.?** Their thorough knowledge and ability to resolve issues as they arise, while making it a learning experience for the user **What do you dislike about GSI, Inc.?** We cannot identify any dislikes at this time. **What problems is GSI, Inc. solving and how is that benefiting you?** As a business seeking top-notch NetSuite implementation and customization, we found an exceptional partner in GSI, Inc. Their unique approach goes beyond mere service delivery – it's a true learning experience that empowers clients like us to explore while providing unwavering support. What sets GSI apart is their commitment to teaching and encouraging us to figure things out independently after initial training. As one of their clients, I can attest to this: "GSI teaches us and encourages us to figure it out...They're always ready if we need help. It's such a unique partnership." GSI has transformed our perspective, turning our initial doubts into excitement about NetSuite's potential. We rave about their vast knowledge that keeps us enthusiastic about future customizations. As one of our team members shared, "They've completely changed our outlook...we're now excited about our weekly calls with their team. "Moreover, GSI solves real business challenges through their NetSuite mastery. Their expertise in areas like vendor management has enabled us to streamline operations and avoid hiring additional staff, confirming NetSuite's promised efficiencies. With their unmatched expertise, unique learning approach, and commitment to solving problems, GSI, Inc. has cemented its reputation as a leading NetSuite partner, empowering businesses like ours to unlock the platform's full potential ### 19. Great Company to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Brenin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about GSI, Inc.?** They are always ther eto help and answer questions. Seems like we have a 24/7 support and their backing! **What do you dislike about GSI, Inc.?** They have been really helfpul. I always call it as it is. Can not really complain. **Recommendations to others considering GSI, Inc.:** They are very helpful and the company to use! Can not say enough good things (: **What problems is GSI, Inc. solving and how is that benefiting you?** They have been so helpful, keep my business secure, my clients as well as my team members secure and with a reliable partner! ### 20. Great learning opportunity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about GSI, Inc.?** It's all in one solutions from enterprise platforms to AI, Cybersecurity, etc **What do you dislike about GSI, Inc.?** Nothing as if now as I have not worked with GSI team but have only learned about them through various channels. The review so far I've got is good! **Recommendations to others considering GSI, Inc.:** You should definitely explore there solutions and offerings in various capacities. The do have a lot of experience an can exploore through various issues where sometimes navigating with internal; team is difficult. Also they are good at providing the efficient ROI on your cost. **What problems is GSI, Inc. solving and how is that benefiting you?** Navigating through implementations of different enterprise platforms and other offerings are really helpful for companies trying to improve their efficiency on these platforms ### 21. Great Service, Great partnership ! **Rating:** 5.0/5.0 stars **Reviewed by:** Nilesh G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about GSI, Inc.?** With GSI its a partnership working with the team, and understanding our needs and knowing how they can help **What do you dislike about GSI, Inc.?** Where we see GSI can improve we highlight and they take this on board. **Recommendations to others considering GSI, Inc.:** If you need advice, scripting, integrations then its an easy choice to select GSI. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI have been there to help with integrations between Netsuite and other apps and have support us throught scripting customisations. ### 22. Great service, highly skilled individuals, prompt action & helpful communications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about GSI, Inc.?** The talent assigned to our SuiteCare team, Joseph Szmaja & Nathan Fiedler. **What do you dislike about GSI, Inc.?** No down sides. We routinely have a use for thier services. **What problems is GSI, Inc. solving and how is that benefiting you?** Various development enhancements within our Oracle-NetSuite environment. ### 23. A few handoffs **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra W. | IT System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about GSI, Inc.?** Friendly consultants that appear to know the products well. Will continue to reach out to you even when we get pulled away. (For sure with our most recent consultant). **What do you dislike about GSI, Inc.?** Getting handed off to other consultants mid-journey and/or the consultant appearing to be overloaded with other customer commitments to stay focused on our needs. **Recommendations to others considering GSI, Inc.:** Always keep communications going. **What problems is GSI, Inc. solving and how is that benefiting you?** Next approver. 3-way match, and inventory. Workflows and scripts aren't behaving as expected. Can't get consistent next approvers in place for each and every bill or PO, etc. ### 24. GSI has been a great partner resource to our IT needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Sam N. | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about GSI, Inc.?** GSI is very responsive to our business needs and gives strategic advice for improving our systems. **What do you dislike about GSI, Inc.?** There were no problems with working with GSI. **Recommendations to others considering GSI, Inc.:** I suggest they give them the opportunity to provide you services and demonstrate their expertise. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI did a review of our computer system and determined we were in need of some help reducing our databases history of obsolete data. This obsolete data was requiring more resources than necessary and slowing down our processing. ### 25. Great experience working with GSI **Rating:** 5.0/5.0 stars **Reviewed by:** John L. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about GSI, Inc.?** The most helpful about using GSI is their expertise in NetSuite and their project team that helped with every aspect of our implementation. The years of experience within the project team made us feel comfortable and their knowledge around the NetSuite tool was key to our success. **What do you dislike about GSI, Inc.?** I would say the only downside is you are not GSI's only client (which is to be expected) so at times we understood the project team was working multiple projects. Overall though, GSI was very responsive when we needed assistance with something. **Recommendations to others considering GSI, Inc.:** I would seriously consider GSI when you are implementing your NetSuite tool. They are extremely knowledgeable and helpful in all aspects of the project implementation. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI walked us through the whole implementation process and helped us troubleshoot NetSuite when we needed it. GSI's project team was very experienced in NetSuite and very responsive when we requested information. ### 26. GSI's Detailed Approach to Go-Live Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about GSI, Inc.?** The project managers and consultants were clearly NetSuite experts. They also spent the time to understand our business and how NetSuite can help solve problems with our current systems. **What do you dislike about GSI, Inc.?** I wouldn't necessarily call it a dislike, but I wish that GSI had placed more emphasis on user acceptance testing. It could be that our company required more testing than other projects. I think we underestimated the value of testing every possible scenario during UAT, and we suffered (slightly) during the first few months of going live. This very well could have been self-inflicted pain, so that's why I want to emphasize that it's not really a dislike of GSI. **Recommendations to others considering GSI, Inc.:** Ask for a reference and review case studies. Understand that they bill for time and materials; you can certainly do some of the work yourself first. Recognize that at some point, it makes sense to consult the experts when you're at the limits of your understanding. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI's approach to NetSuite implementation was far more effective than NS Professional Services. We had the same contacts throughout the entire process. They each specialized in different areas and split up the support topics. NS Professional Services had too much employee turnover, and it felt like we had to start over whenever we changed representatives. GSI's availability, expertise and commitment to our project forced us to commit to their process. ### 27. Eastern Propane's Successful Partnership with GSI **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Vice President, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2022 **What do you like best about GSI, Inc.?** Eastern has been a partner with GSI for over a decade. While we count on and always appreciate the exceptional quality of the work GSI does, what we like best is how genuine the relationship is. Working with GSI is not transactional; it's a true partnership with a mutual, authentic desire for shared and individual success. We know our GSI teammates are there for us regardless of the situation - this cannot be stated with any more emphasis. Another essential factor of how GSI delivers support is that your support team will have backups that are also intimate with your environment. This benefit adds tremendous value to the relationship. **What do you dislike about GSI, Inc.?** I cannot think of a downside to working with GSI. There is no better value in the industry for the services GSI provides, and none you will be able to count on more thoroughly. **Recommendations to others considering GSI, Inc.:** When you get to know GSI, you'll quickly realize that the company was started by people who have been part of the JD Edwards world since the beginning. The GSI leadership understands what it takes to support the application in all its glorious flavors. And since its closely aligned with Oracle, it will continue to be positioned to do the same in the future. In my experience, this is a big deal because the resources GSI has reflects its strong, experienced, expert leadership. I recommend GSI because not only will you be able to trust that the people you'll be working with are vetted experts, but they are 100% backed by leadership who completely understand what your needs are. This benefit has proven invaluable to Eastern on many occasions; this should be one of the requirements in your search and selection of a service provider who will help you support highly-available business systems. **What problems is GSI, Inc. solving and how is that benefiting you?** As a small company running a complex JD Edwards installation, Eastern supplements its limited IT resources with a bench of GSI experts in critical roles, which would be impossible for us to have directly. This relationship benefits Eastern because it allows us to support our mission-critical applications - 24/7/365 - and provides us with project resources as we need them. GSI is an extension of the Eastern IT team. ### 28. Top Managed Services Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Bob S. | Chief Information Officer, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2022 **What do you like best about GSI, Inc.?** The GSI team is committed to our success and is willing to contribute to any project and/or problem that we encounter. **What do you dislike about GSI, Inc.?** None to speak of. Additional automation and scripting of routine tasks to drive labor costs down would be helpful. **Recommendations to others considering GSI, Inc.:** I would highly recommend GSI to any organization considering outsourcing CNC activities. I have worked with GSI over 10 year, in two different organizations, and have always found them to be a partner that we can rely on. **What problems is GSI, Inc. solving and how is that benefiting you?** We have engaged GSI as our managed services partner for our JDE E1 environment. We are an extremely lean organization and utilize GSI in both the management of our JDE environment as well as staff augmentation to our development team. Our team has worked seamlessly with the GSI team over the past 5 years and assisted us with numerous upgrades as well as development initiatives. ### 29. Solid Support for our On-Prem JDE Environment **Rating:** 5.0/5.0 stars **Reviewed by:** Jim K. | VP Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about GSI, Inc.?** We have worked closely with GSI over the last few years. More recently, within the last year, we have extended our Managed Services Support contract. What do I like best? Their ability to adjust and flex to our needs. **What do you dislike about GSI, Inc.?** What do I dislike? We had a few challenges with some of the technical staff members that were assigned to our projects/account. We had some conversations that were not 'fun' for either party. BUT! GSI fixed the issues and stabilized the partnership. **Recommendations to others considering GSI, Inc.:** We have extended our JDE Managed Services partnership with GSI. We have a strong partnership with the GSI Team. **What problems is GSI, Inc. solving and how is that benefiting you?** JDE CNC Expertise and internal team bandwidth. GSI is an 'extension' to our internal JDE support team. They provide the CNC Expertise for managing the JDE environment. ### 30. Very reliable and dependable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about GSI, Inc.?** Staff very dedicated and reliable. Very knowledable. **What do you dislike about GSI, Inc.?** None so far. I wish they did not invoice for their services. **Recommendations to others considering GSI, Inc.:** Consider resource avaliability and knowledge depth. **What problems is GSI, Inc. solving and how is that benefiting you?** JDE application CNC system support. ### 31. Consistent and thorough with the services we have relied on them for. **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff C. | Vice President, Information Systems & Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2022 **What do you like best about GSI, Inc.?** GSI is consistent and has been providing a strong skillset of support to our team. I also very much appreciate the resource depth of the teams. **What do you dislike about GSI, Inc.?** The only downside I have to using GSI is that I could staff internally for a lower cost if we could find those skillsets but I would not get the depth that GSI shows with their team. **Recommendations to others considering GSI, Inc.:** GSI has been able to meet our needs to date and have been a strong partner for us in good times and bad. Regardless their responses have been swift and suppotive. **What problems is GSI, Inc. solving and how is that benefiting you?** GSI is solving technical SME and personnel bandwidth issues for ORBCOMM. It allows us to use the resources we do have to focus on the functional aspect of our efforts. ### 32. Project Supervisor and Developer. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about GSI, Inc.?** GSI is responsive to our needs and has been great on keeping the project moving forward. **What do you dislike about GSI, Inc.?** At times, some GSI consultants seem a little disorganized. Nothing that hinders the project, but it can cause confusion at times. **Recommendations to others considering GSI, Inc.:** If you are wanting a hardworking team that is dedicated to your goals, I would recommend GSI. **What problems is GSI, Inc. solving and how is that benefiting you?** We are upgraded our County's EnterpriseOne and are curently moving our City from World to EnterpriseOne. ### 33. Excellent Partner to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about GSI, Inc.?** Skilled and customer driven people is the most important asset of GSI **What do you dislike about GSI, Inc.?** No particular dislikes. Price of services can always be a bit more competitive. **Recommendations to others considering GSI, Inc.:** Talk to Steve Tripp. He is the Best! **What problems is GSI, Inc. solving and how is that benefiting you?** GSI is solving our needs for a CNC support role in our JDE backend ### 34. CloudGenius = White Glove Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Jason L. | Head of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2021 **Describe the project or task GSI, Inc. helped with:** My team and I focused a lot of our attention on which ERP to migrate to, but admittedly and regrettably didn’t think much of implementation teams. After deciding on Netsuite, we purchased the whole nine, including the SuiteSuccess implementation program, offered by NetSuite directly. After all, why wouldn’t you go with the team who’s most incentivized to make your transition as successful as possible? We learned the hard way that it wasn’t going to work by a mile. We were definitely going to not only miss our cutover deadline, but not be able to meet the infrastructure/business goals we had set out to attain. Thankfully, we cut this short after about a month and started looking for other solutions and stumbled across CloudGenius. They are simply a team who is passionate, hardworking, and eager to lean in to understand what your ultimate goals are for the business and its reporting potential. They recommend best practices, they do the ugly non-recurring work that you don’t have the bandwidth nor expertise to do, and understand prioritization, instead of forcing you to sit through programmatized customization sessions building your preferred color schemes and showing you how to enter basic business information. **What do you like best about GSI, Inc.?** End to end white glove experience. They treat our problems like their own and do what it takes and basically work 24/7 if they have to to get things done on time. **What do you dislike about GSI, Inc.?** Not applicable. There is nothing meaningful to share regarding dislikes. They know what they’re doing. If you’ve never implemented NetSuite before and need a thought partner, use CloudGenius. **What problems is GSI, Inc. solving and how is that benefiting you?** We needed a team who understood our goals at a business and accounting level and to help reconcile our expectations with their expertise. CloudGenius has done that and more. We anticipate working with them on an ongoing basis as we continue to operationalize our workflows with NetSuite. **Official Response from Olivia Lehnertz:** > Jason, Thank you so much for your review! We are so glad you found us and that we were able to move your implementation forward. We look forward to working with the team at Eden Health on an ongoing basis! ### 35. CloudGeniusERP - Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **Describe the project or task GSI, Inc. helped with:** Two years ago our company was new to NetSuite. We found CloudGeniusERP and they helped us mitigate through many complicated areas from report set-ups to a huge, multi-level pricing structure. Instead of just doing the tasks for us, they trained us to do these in the future so we would not be solely dependent upon them. Our entire staff was in daily contact with several members of the Cloud Genius staff, and they were very patient and understanding of our needs. Today, we still use them on a case by case basis, and we still receive the same personable and professional help. I would highly recommend Perry and his team for any of your NetSuite needs! **What do you like best about GSI, Inc.?** The knowledge and professionalism portrayed through every aspect of our needs, whether they are small or highly complex. **What do you dislike about GSI, Inc.?** This is a ridiculous question. If I had to search my brain for one thing that I dislike about Cloud Genius, it would have to be that they are not on our staff :-) **Recommendations to others considering GSI, Inc.:** If you are looking for knowledgeable, understanding, and in-depth help, CloudGenuis is the place to go. Because we received very little training from NetSuite, we did quite a bit of research and decided that CloudGenius would become our go-to company when we need assistance. Even after two and a half years, I still have questions, and they are always willing to help! **What problems is GSI, Inc. solving and how is that benefiting you?** We were recreating our pricing structure in July 2019, and it was necessary for us to have many different pricing levels for different customer statuses. CloudGenius helped us navigate through this process and even gave us a step-by-step procedure so we would be able to update on our own when necessary. **Official Response from Olivia Lehnertz:** > Thanks so much for your kind words, Tammy. Even though we are not on your staff, we will always be an extension of your team! :) ### 36. Knowledgeable, Professional and Great to Work With! **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne R. | Account Executive: NetSuite Vertical, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2020 **Describe the project or task GSI, Inc. helped with:** I have worked, in partnership, with Jon and Perry for the last several years. Their knowledge and approach to helping NetSuite users is remarkable. I have presented them with many troubled NetSuite scenarios, each one with its own unique needs. They have a curiosity and diligence that seeks out the issues, optimizes the process, and achieves the overall outcome every time. Thank you both! **What do you like best about GSI, Inc.?** Their consultative approach, willingness to learn and make recommendations. **What do you dislike about GSI, Inc.?** I don't have anything that comes to mind. **What problems is GSI, Inc. solving and how is that benefiting you?** Correcting a bad previous NetSuite implementation. Getting a team to collaborate with, troubleshoot and ultimately look at all options on how to best help a prospect or customer. I've used CGERP to help with fixing implementation, customizing NetSuite scripts and just about anything else. The largest benefit is that the client is now getting more value out of their investment in NetSuite. **Official Response from Olivia Lehnertz:** > Thank you so much Wayne -- we look forward to continue working with you on all things NetSuite! ### 37. Cloud Genius ERP gets 5 Stars from me! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan M. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2020 **Describe the project or task GSI, Inc. helped with:** Cloud Genius ERP help integrate Netsuite within my company and partnered with our scheduling software to help run our business smoother. **What do you like best about GSI, Inc.?** Cloud Genius ERP you can access from anywhere anytime and literally can gather any information you need to report on your business. **What do you dislike about GSI, Inc.?** I have no complaints regarding Cloud Genius ERP . **Recommendations to others considering GSI, Inc.:** If you are looking to get some assistance with running your business easier and smoother with less room for errors you should reach out to Cloud Genius ERP and let them help you seamlessly run your business. **What problems is GSI, Inc. solving and how is that benefiting you?** I am able to see where the business is making money and where we may be losing. I can literally run reports on anything and the accounting aspects make recording transactions super simple. Not to mention the storage of related files to projects and viewing customer history. **Official Response from Olivia Lehnertz:** > Thank you so much for your kind words, Megan! We are so happy that you are satisfied with your NetSuite software. ### 38. Cloud Genius Great to work with! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **Describe the project or task GSI, Inc. helped with:** Cloud Genius helped us implement Netsuite in 2016, and has helped us with requests ever since as we evolve our processes and use the system more and more. **What do you like best about GSI, Inc.?** They are upfront about how long it will take them to handle our requests, and if they are able to meet our requirements. They help us problem solve on how to best use the software for our needs. **What do you dislike about GSI, Inc.?** Sometimes it takes them a little bit to get back to us on tasks. **Recommendations to others considering GSI, Inc.:** The team at Cloud Genius definitely thinks about the customer and their process and how to help them achieve better results than their previous software provider. We continually ask them for their insights on how to make better use of the software. **What problems is GSI, Inc. solving and how is that benefiting you?** We are currently working on adding some features to our website. They knew what needed to be done and helped us right away. We've definitely seen an improvement in our workflow. We have less inventory loss, and are able to see much better analytics into our financials with their help creating reports. **Official Response from Olivia Lehnertz:** > Thank you for your review -- we look forward to working with you on an ongoing basis! ### 39. Excellent company to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer W. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2020 **Describe the project or task GSI, Inc. helped with:** CloudGenius has helped our organization implement, maintain, and grow our use of NetSuite. **What do you like best about GSI, Inc.?** They have always been quick to help problem solve and provide solutions. They also understand the budget limitations we face as a nonprofit and are willing to put in the work with NetSuite staff to get us the best pricing available. **What do you dislike about GSI, Inc.?** I have no complaints! Every project completed together has gone smooth. **What problems is GSI, Inc. solving and how is that benefiting you?** We are currently working to identify some new solutions for HR systems via NetSuite. They are working quickly to find the answers to our questions and help find the best implementation plan for us to ensure a price structure that works for us. **Official Response from Olivia Lehnertz:** > Thank you for your kind words, Jennifer. We love working with nonprofits and providing them with all the benefits of NetSuite! ### 40. Customer Satisfaction with Cloud Genius **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2020 **Describe the project or task GSI, Inc. helped with:** We took an very old Retail Pro 8 POS and converted it to NetSuite. It included our warehouse and pick, pack, ship tools. **What do you like best about GSI, Inc.?** Very easy to get quick calls to go over specific topics relating to account and NetSuite. Always have the answer that I'm looking for. **What do you dislike about GSI, Inc.?** Don't really have any downsides that I'm aware of. **Recommendations to others considering GSI, Inc.:** Have the expertise in accounting and NetSuite that help to make transitions seamless. **What problems is GSI, Inc. solving and how is that benefiting you?** Old POS just didn't work anymore. Flexibility of old software was outdated years ago. **Official Response from Olivia Lehnertz:** > Thanks so much for your review Michael -- we're so happy we were able to find you a better solution with NetSuite! ### 41. VP Supply Chain & Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2020 **Describe the project or task GSI, Inc. helped with:** First ERP implementation of Oracle NetSuite for growing business. **What do you like best about GSI, Inc.?** Timely, knowledgable responses with our best interest in mind. The willingness to confront the "giant" of NetSuite and adapt to our needs. Patient, thoughtful awareness on new modules and excellent breadth of knowledge. **What do you dislike about GSI, Inc.?** Nothing - CloudGeniusERP was one of 3 firms i spoke with and clearly the standout organization. No nonsense or red tape, just a perspective on "get it done!" **Recommendations to others considering GSI, Inc.:** You've found a true partner with CloudGeniusERP. **What problems is GSI, Inc. solving and how is that benefiting you?** Lack of standard business process along with integration challenges of multiple 3rd party vendors. They are the true SME's for NetSuite and really go above/beyond expectations to complete the necessary work. We anticipate a smooth go live and we will reduce redundant labor along with establishing our 1st "one source of truth." ### 42. Purchasing Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **Describe the project or task GSI, Inc. helped with:** Helped us move to new accounting software along with building a retail platform. **What do you like best about GSI, Inc.?** They are always just a phone call away and take the time to understand any issues or ideas that we would like implemented. **What do you dislike about GSI, Inc.?** There has not been anything to dislike as of yet. **Recommendations to others considering GSI, Inc.:** Definitely seek them out and set up a meeting to go over what you wish to accomplish in the next year. They can get you where you need to be! **What problems is GSI, Inc. solving and how is that benefiting you?** We are much more efficient in our ordering and invoicing process. **Official Response from Olivia Lehnertz:** > Thank you so much for your review. We are so happy we were able to find you a better solution with NetSuite! ### 43. Great Company to Work With **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2020 **Describe the project or task GSI, Inc. helped with:** We hired Cloud Genius for training and to consult on how to use NetSuite more efficiently. **What do you like best about GSI, Inc.?** Great team of people to work with, professional yet friendly and knowledgeable. They helped us fill the gaps missed during implementation. **What do you dislike about GSI, Inc.?** Nothing . Great company to work with. Very Professional. **What problems is GSI, Inc. solving and how is that benefiting you?** Report Automation and Training ### 44. True Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Brian F. | Leader, Business Systems Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2019 **Describe the project or task GSI, Inc. helped with:** Initially, implement Netsuite for back-end financials. They are currently helping us implement Netsuite for Inventory/Purchasing and Front-end CRM functinoality. They also helped with navigating the difficult world of the Netsuite ecosystem and provided top-notch training in various Netsuite best-practices and functionality **What do you like best about GSI, Inc.?** They care about your company and will only recommend what is best for you and not necessarily what is best for them. They take the time to understand your business instead of trying to fit your company into some little box based on what they've done in the past for other companies. **What do you dislike about GSI, Inc.?** In only a few rare occasions, I have had to follow up on emails more than one time to get a response, but only for general, unimportant, questions. Important ones are always followed up upon quickly. **Recommendations to others considering GSI, Inc.:** Cloud Genius is there for you. They bring a lot of expertise in Netsuite and general business principles and best practices. They are fantastic at helping you navigate your way through difficult processes and will, basically, hold your hand through the whole process while being immeasurably patient as you in-fight your way through process change and system implementations. They are fantastic. **What problems is GSI, Inc. solving and how is that benefiting you?** We need to improve our front-end CRM process and have a better Inventory and Purchasing process. CloudGeniusERP is helping us solve these issues with Netsuite functionality. ### 45. Very knowledgable and guarantees their work. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2019 **Describe the project or task GSI, Inc. helped with:** We have used GSI for several projects, including a World to E1 migration, E1 upgrades and consulting services. **What do you like best about GSI, Inc.?** The consultants know what needs to be done and take the time to understand how your business works. They stay on task and help the company meet their deadlines. **What do you dislike about GSI, Inc.?** I dislike that we used other providers in the past that didn't give us the same level of service. **Recommendations to others considering GSI, Inc.:** Make sure you have a complete SOW and don't try to change the focus of your projects midstream. This will cause delays in your project and could cause you to be over budget. **What problems is GSI, Inc. solving and how is that benefiting you?** We ran our HR/Payroll on World after we moved the rest of our modules to E1. They helped us move just those modules over to E1 and made sure we caught all the other pieces we needed to update. ### 46. Partnership for Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2019 **Describe the project or task GSI, Inc. helped with:** CloudGeniusERP assisted us in a major conversion of our legacy financial system to NetSuite. We continue to work together over the past two years to further utilize NetSuite for more and more of our business needs. **What do you like best about GSI, Inc.?** We thoroughly enjoyed working with Jon and Perry at Cloudgenius. Having a local partner who can assist with business process and accounting, not just the system administration elements was a huge asset to us. They assisted us in establishing best practices while we were going through the system implementation process. Sitting side by side with a local partner, not over the phone or web conference was a huge plus for us! I have referred other contacts to CloudGenius who have had the same success stories. **What do you dislike about GSI, Inc.?** There is not much to say about dislike's while working with CloudGeniusERP. **What problems is GSI, Inc. solving and how is that benefiting you?** After initial implementation of core financials, Cloud GeniusERP assisted us with CRM, Fixed Assets, Inventory and Project Mangement. They assisted us in product selection and the proper plug-ins throughout the process. We continue to grow as partners. Information sharing between CloudGeniusERP and us in a huge asset to keep both of our businesses prospering. ### 47. White glove customer service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2019 **Describe the project or task GSI, Inc. helped with:** Converting multi-subsidiary multi-currency QuickBooks instance to NetSuite. **What do you like best about GSI, Inc.?** CloudGenius is very knowledgeable and truly makes customer service a top priority. Issues are addressed with promptly and thoroughly. **What do you dislike about GSI, Inc.?** There is not much to dislike with CloudGenius. Large systematic change in an organization is always trying, but having a partner that is flexible and quick to respond to changes makes all of the difference. **Recommendations to others considering GSI, Inc.:** Always do your due diligence when selecting a service provider, but make sure you put CloudGenius on your short list. They truly care about the work that they do, and that can be hard to come by. **What problems is GSI, Inc. solving and how is that benefiting you?** Move from a small business ERP to an enterprise ready ERP for a growing organization. Controls, organization, and automation that comes with a modern cloud based ERP. ### 48. Simple enough to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2018 **What do you like best about GSI, Inc.?** It's a simple platform to use, it only took my co-workers and I just one day to get used to it and be able to use it for the purposes we needed. It doesn't have too much to the platform but it doesn't really need to be overly complicated to serve it's purpose for any business. Their customer support was also helpful on the phone, we called before choosing this platform for additional information as well as when we did decide to use it I talked to customer service again. **What do you dislike about GSI, Inc.?** There was no initial tour to help show you what all the tabs, and areas around the website would do. There really wasn't much of an explanation to anything. **Recommendations to others considering GSI, Inc.:** It is a little pricier to use than we would have liked, but ultimately it was exactly what we needed. **What problems is GSI, Inc. solving and how is that benefiting you?** We needed to keep track of and protect our products using a recognized system. This accomplished that goal. ### 49. Incredibly knowledgable and great customer support and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2019 **Describe the project or task GSI, Inc. helped with:** Implement NetSuite and continue to trouble shoot any issues or changes **What do you like best about GSI, Inc.?** Response time and knowledge...if they don't have a solution readily available, they research the issue and find us a solution. **What do you dislike about GSI, Inc.?** Not much to dislike here, we are very satisfied with the services CloudGenius has provided. **What problems is GSI, Inc. solving and how is that benefiting you?** We are trying to integrate other systems with NetSuite and CloudGenius has been a great partner in guiding us through all of our implementations. ### 50. Highly Recommended NetSuite Ingratiation Specilist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2019 **Describe the project or task GSI, Inc. helped with:** they have helped many of my clients seamlessly integrate NetSuite. **What do you like best about GSI, Inc.?** they are very responsive and have a ton of product knowledge. **What do you dislike about GSI, Inc.?** Fortunately, for CloudGenius I can't think of anything i dislike. **Recommendations to others considering GSI, Inc.:** I highly recommend CloudGeniusERP. I've worked with similar companies and they are at the top of the list from knowledge, to professionalism, and everything in between. - [View GSI, Inc. pricing details and edition comparison](https://www.g2.com/products/gsi-inc/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+05%3A12%3A44+-0500&secure%5Bsession_id%5D=954a6fa7-852f-46b7-958d-ff4e7ad536e2&secure%5Btoken%5D=e709caa382ffefa0d763423a75d48afd054ba66efe4943d57c517483ff8f66d1&format=llm_user) ## GSI, Inc. Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top GSI, Inc. Alternatives - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.8/5.0 (252 reviews) - [webdew](https://www.g2.com/products/webdew/reviews) - 4.9/5.0 (223 reviews) - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) - 4.8/5.0 (207 reviews)