memoryBlue Reviews & Provider Details

I really like memoryBlue's methodologies and expertise. They have an incredibly high show rate for meetings, with 85% attendance on scheduled calls. Their expertise doesn't just mean hiring talented people, but also creating a great sales culture and training. The combination of social, email, and phone follow-ups, especially through LinkedIn, enhanced our outreach and engagement success. Their services have helped turn our new pipeline into revenue, making it an investment rather than an expense. We've been able to refine our ICP based on early signals and target effectively. I rated them a nine out of ten and have already recommended them to my network. Review collected by and hosted on G2.com.

I would change their customer portal and reporting. While the team is incredibly skilled and there's a lot of good information, the actual portal itself is limited to one user, one login. It's pretty light in analytics and trends, which is a shame because they provide such depth of information in weekly one-on-one calls. The client portal overall feels pretty shallow. Review collected by and hosted on G2.com.

For sure the best part about Memory Blue, is it's people. We were assigned a very curious and determined rep called Ben De Jong, that constantly strived to get better and better at learning our product and in delivering a strong consistent message that spiked curiosity enough to consistently book meetings. We gave they knowledge, they provide the data and the meetings follow. Review collected by and hosted on G2.com.

Nothing that I experienced created any dislike of Memory Blue. The experience was very positive. Review collected by and hosted on G2.com.

Their communication is top-notch. We meet weekly to review our goals and go over what was completed the prior week. Their personnel is also very nice to deal with, which makes the whole process smooth and straightforward. Review collected by and hosted on G2.com.

They seem like a relatively young organization with newer staff who may not yet have as much experience as we would prefer. That said, they’re doing well despite that, and the overall work has been solid. Review collected by and hosted on G2.com.

Our SDR was a real extension of our team. He worked our target account lists, adapted to our messaging, followed up on event leads, and even re-engaged older leads that had gone cold. Our sales team valued him highly. Account management was also strong: our delivery manager sent booked, occurred, and pipeline reports ahead of every weekly sync, ran a QBR, and shared a lead-scoring framework that helped us calibrate meeting quality internally. Review collected by and hosted on G2.com.

Lead fit could vary. Most meetings were well targeted, but a few were with smaller or off-profile companies, so it’s worth defining disqualification criteria early. Toward the end of the engagement, reporting became less frequent and a few bookings weren’t fully logged in our CRM. Tighter data hygiene and a clear handover process at the end would have helped. Review collected by and hosted on G2.com.

Catarina Hoch, who worked with us as a fractional CMO, brought a level of go-to-market expertise we couldn't have hired for at our stage, and she adapted her approach to a genuinely technical buyer - engineers, digital transformation leads, CIOs and CTOs. The SDR we worked with performed well enough that we converted them to a full-time hire. This is my second time using memoryBlue across two companies, which speaks for itself. Review collected by and hosted on G2.com.

Any outsourced sales development motion takes real internal investment to pay off. Our vertical has a steep learning curve. That's a fair characteristic of the model rather than a shortfall on their part, but teams in a niche or technical market should plan for a ramp period and assign someone internally to own it. Review collected by and hosted on G2.com.

I use memoryBlue for demand generation for my service contract sales team that targets acute healthcare hospitals. I saw the value memoryBlue already had for some of our teams, and they have been a huge help in building our service pipeline. Their reps maintain high activity levels, with over 150 calls a day, and they are really respectful, ensuring not to contact accounts we've marked as restricted. The initial presentations and the customers showing up for these have been really positive and effective in building our pipeline. They seem to have a really great training program as well. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

memoryBlue has helped us gather client leads and build a base of who we need to reach out to. It’s been valuable to understand our target demographic. I appreciate that they adapt our scripts and outreach as our company evolves. When we ask them to change direction or focus on a new area of business, they do it without questions. They’ve been reliable and useful to our company’s growth, and the client leads help us build our customer base. Their Zoho CRM recommendations help us keep track of our clients, potential leads, and future follow-ups. Review collected by and hosted on G2.com.

I’d like memoryBlue to make fewer phone calls and use LinkedIn and other web-based services more, since I’ve been getting more leads through LinkedIn than through cold calls. LinkedIn feels more personal and lets us have a proper back-and-forth without interrupting someone’s day. Review collected by and hosted on G2.com.

I believe we got very lucky with the SDR and Delivery Manager (who manages our SDR on a day-to-day basis) that we were assigned at the onset of our campaign. Both have proven to be hardworking, coachable, and relentlessly enthusiastic, all of which is important in the world of inside sales. Although the individuals deserve most of the credit for this, we also acknowledge that the culture at memoryBlue also played a sizable role in these consistent values displayed by those we've worked with on their team. Review collected by and hosted on G2.com.

I wouldn't say there's anything I explicitly dislike about memoryBlue. Even when they were using sales/outreach tools that we thought were suboptimal, they very willingly allowed us to add our memoryBlue people to tools that we liked to use internally. I can't say anything else sticks out as a negative. When we have hiccups with things like our Salesforce integration efforts, they're always timely in addressing them, so those kinds of headaches are also few and far between. Review collected by and hosted on G2.com.

Mainly the team - they are great.

What also stands out most is their completely managed service model, which drastically minimizes our internal operational overhead. Instead of us having to recruit, train, and babysit the day-to-day sales pipeline, memoryBlue handles the entire SDR and ISR infrastructure seamlessly. It gives us the best of both worlds: a highly structured, professional outbound engine and consistently great results without the management headache. Review collected by and hosted on G2.com.

I wish the systems were better integrated so we had backend access to all the lists and reach outs they are doing Review collected by and hosted on G2.com.

Joint agreement on our GTM, ICP and the using the playbook we had developed to further refine our value prop

Weekly meetings where we reviewed our progress on a SF dashboard

Hunger to win and always looking to improve

Creative and lateral thinking on how to solve problems and find new leads

Restless energy to do better

Alwats do what they say they will Review collected by and hosted on G2.com.

It is obviously more expensive than hiring yor own SDRs and this is the first time I have ever outsourced however when I only need to spend 30 minutes a week on strategy that cost is also reflective of the reduction of my time on direct management Review collected by and hosted on G2.com.