SAP CPQ Reviews & Product Details

What I like best about SAP CPQ is how structured and flexible the quoting process is. The platform makes it easier to manage complex pricing, configurations, and approvals in an organized way. It helps reduce manual errors and improves consistency across quotes, especially in environments with multiple products, pricing rules, and stakeholders involved. Review collected by and hosted on G2.com.

One downside of SAP CPQ is that the learning curve can be a bit steep at the beginning, especially for new users or teams without prior CPQ experience. Some configurations and pricing rules require time and technical knowledge to fully understand, and the user interface could feel less intuitive compared to more modern tools. However, once you get familiar with it, the platform becomes much easier to navigate. Review collected by and hosted on G2.com.

I like the cross-platform availability which makes everything easier. I can submit items on any device and then go back and fill in any details without needing to start again. This helps me submit things while on the go at work, helping me avoid forgetting to take a photo and submit before a deadline. Everything else works as needed, and all sections make sense. The initial setup was very easy after getting my company email, and everything was submitted as I went through my first setup. Review collected by and hosted on G2.com.

The desktop version takes a while to load compared to the mobile version. Review collected by and hosted on G2.com.

It’s very easy to navigate and highly customizable. It’s been the easiest and best tool we’ve used so far. I also love the simplicity, and I rarely run into any technical issues. Review collected by and hosted on G2.com.

Nothing could really be more eye-catching or visually appealing, but it’s still great overall. I also wouldn’t mind if, at times, it went quicker when creating and updating paperwork. Review collected by and hosted on G2.com.

I like that SAP CPQ is relatively easy to use and is usually quick. I also appreciate the automation it provides, along with its relative simplicity, which I find reduces the room for human error. The initial setup was easy too. Review collected by and hosted on G2.com.

I find that pricing in SAP CPQ is usually not correct and it's hard to correct myself. As an end user, it's impossible to adapt wrong pricing, and I think users should be able to make corrections within a certain limit, not just admins. Review collected by and hosted on G2.com.

Clean UI, straightforward workflows, and it makes building quotes fast without a ton of back and forth. Keeps pricing consistent and cuts down on manual errors. Review collected by and hosted on G2.com.

Sometimes it can be very slow, and very rigid too. Customizing complex deals isn’t always as intuitive as it could be.

Customization and advanced pricing logic can be hard to tweak without admin help, which slows things down. I find myself requesting support more than I should, definitely dislike that about it. Review collected by and hosted on G2.com.

I love how easy the setup of SAP CPQ is, likening it to flipping a switch, with a clear step-by-step breakdown that simplifies the process. I appreciate its reliability in data handling for customer service, distribution, and sales reports. The reduction in pricing errors and the improvement in customer experience are particularly beneficial. The software empowers self-service for partners, which I find valuable and recommendable. Review collected by and hosted on G2.com.

{"I find that doing manual Excel or email-based quotes is time-consuming and wasteful, as it involves cross-checking prices and specifications. I would prefer more standardized quotes to streamline this process.","The pricing of SAP CPQ is an area of concern for me, as it is somewhat high, which can be a barrier for continued use or adoption."} Review collected by and hosted on G2.com.

The integration with SAP systems is seamless, allowing for accurate product configuration and efficient automation of workflows. The platform also enables the creation of professional quotes and supports scalability, making it suitable for growing business needs. Review collected by and hosted on G2.com.

The setup process is challenging, and the user interface could be more intuitive. I have also experienced some performance issues. Additionally, the system offers limited flexibility when working with non-SAP platforms. Review collected by and hosted on G2.com.

What I like best about SAP CPQ (Configure, Price, Quote) is how it brings speed, accuracy, and control together in the quoting process's !!!!!!!!!!!!! Review collected by and hosted on G2.com.

Steep learning curve

For new users—especially sales reps—the interface and logic can feel overwhelming at first compared to lighter CPQ tools.!!!!!!!!!! Review collected by and hosted on G2.com.

I like that SAP CPQ is designed to empower sales reps and removes tedious tasks and wait times. I appreciate how it can improve efficiency and eliminate manual tasks. Review collected by and hosted on G2.com.

Maybe a demo to understand it better. Review collected by and hosted on G2.com.

All in one CPQ tool speed up sales cycle integrates with SAP ERP and CRM systems to provide error free configurations. Consistent pricing of multicurrency transactions and seamless order fulfilment in connection with SAP S/4HANA. Review collected by and hosted on G2.com.

Slow, manual, overly complex, and not very customer-friendly, with a look and feel that’s too traditional. Overall performance doesn’t meet my day-to-day needs, and it also doesn’t align with the high implementation costs. Review collected by and hosted on G2.com.