SAP CPQ Reviews & Product Details

SAP CPQ Overview

What is SAP CPQ?

CallidusCloud CPQ makes your quoting and selling process simpler, faster and more profitable. Instead of sales reps spending hours or even days working on proposals, free their time for more selling activities. Sales reps can generate quotes and proposals while with a customer from any mobile device. Move your CPQ to ecommerce so customers can generate their own inquiries, configure the solution they are interested in, and place their order themselves. CPQ moves customers from interest to yes, faster.

SAP CPQ Details
Website
Languages Supported
Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa
Product Description

Provide a richer customer experience by empowering your sales team and partners to offer complex product configurations, optimized pricing, and great-looking proposals.

How do you position yourself against your competitors?

There are nearly 100 companies offering some variation of CPQ. How can anyone determine which solution is the right solution for their company? It is important you understand your current sales process and needs. Once needs are prioritized, it’s important you select a vendor that is flexible enough to accommodate all requirements without limitations. With nearly two decades experience helping companies deploy CPQ (since 1997), CallidusCloud can help with your unique needs.


Seller Details
Seller
SAP
Ownership
NYSE:SAP
Company Website
Phone
+1 (800) 872-1727
Year Founded
1972
HQ Location
Walldorf, Germany
Total Revenue (USD mm)
$27,553
Twitter
@SAP
279,742 Twitter followers
LinkedIn® Page
www.linkedin.com
116,250 employees on LinkedIn®
Description

Our business analytics solutions close the gap between transactions, data preparation, analysis, and action, so you can make more informed decisions.


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SAP CPQ Reviews

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Software Developer
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

allowing them to afford and justify purchases in a new way, but it expands the windows for customers to switch vendors. Review collected by and hosted on G2.com.

What do you dislike?

no , I like your services and we will work again Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I don't say anything Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

allowing them to afford and justify purchases in a new way, but it expands the windows for customers to switch vendors. but no have any problem Review collected by and hosted on G2.com.

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ceo new marketing
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

this software is a very helpful tool is flexible and intuitive. If you take the time to understand how data moves in your organization, this software can greatly help your business. Review collected by and hosted on G2.com.

What do you dislike?

I haven't had big problems with this software but sometimes it seems that our team took longer than expected to install and try it because it gets slow in some cases, but it's not a big deal. The intuition of the user interface can be improved a little for ease of use Review collected by and hosted on G2.com.

Recommendations to others considering the product:

is a very good tool that greatly helps the sales department and also helps the customer, its interface is easy to use and has a good integration this software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The first problem I solve in my organization

it is the business facility to allow our sales users to complete the quotation process in the estimated time without delays, it also makes it much easier for the customer to make their own quote and check all prices, in short is a great tool for both the customer and the seller. Review collected by and hosted on G2.com.

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UO
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It was easy to use and input data. I used it to observe inventory. Review collected by and hosted on G2.com.

What do you dislike?

Must be careful inputting inventory amounts. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be careful inputting data. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inventory tracking Review collected by and hosted on G2.com.

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AE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The tool is very flexible and has a lot of features. Review collected by and hosted on G2.com.

What do you dislike?

The support describing how things work is not very strong. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Need to have a good definition of product setup and requirements at the beginning of implementing this. Avoid customization as much as possible. Understand the implementation as it happens. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it for quoting complex configured equipment globally with prices dynamically linked to our ERP. We've been able to accomplish this with this product. Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It shows metrics easily in an organized and easy way to understand what your monthly goal is and where you are suppose to be in the year. Review collected by and hosted on G2.com.

What do you dislike?

It’s easy to forget it is available and an option for you to use. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask question. Call the help desk. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makes what you are suppose to be doing as far as sales goal, credit goal, preselected goals plain and simple. Review collected by and hosted on G2.com.

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that this product is cloud hosted and can be used on a mobile device or a computer. It works well for business of all sizes and can be used with Mac, Windows or even Linux. It has live support which is probably the best feature. Great support as well. Review collected by and hosted on G2.com.

What do you dislike?

You really need to have salesforce in order to use this product. If you don't the cost goes up in order to implement it with other programs. The templates are also not the best and they cannot be configured to what you would like it to look like, would love more options with the design. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is a really great product for email-marketing. It tracks visitors and I use it to launch campaigns. Great as a paperless solution. Review collected by and hosted on G2.com.

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Residential Sales Representative
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Callidus allows me to see my commissions, bonuses, and over all pay very easily and broken down simply. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the interface can be a bit clunky and could be simplified a little more Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easily breaksdown commissions, bonus structures and pay for employees to see Review collected by and hosted on G2.com.

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Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

SAP was smart in picking up this gem of a company that understands what the lifecycle in sales is all about and specifically in the telecom industry. Review collected by and hosted on G2.com.

What do you dislike?

Learning curve for set-up is longer than and deeper than other types of quoting platforms and is undoubtedly priced for enterprise. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were trying to provide a more streamlined approach to quoating for our sales team's telecom solution and were looking for a holistic approach to be taken when going to market. What frustrated us most that we are a smaller company and hence main reason why we did not follow through on this purchase. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

You can configure end-to-end workflows and approvals within the platform, minimizing many communications that previously were done offline or on separate products. Review collected by and hosted on G2.com.

What do you dislike?

The most challenging piece of this software is the configurations and integrations. This product takes time to configure across various parties internally and those configurations are not always intuitive from an end user perspective. This can lead to baulky implementation and software adoption. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do a thorough solution scoping of the product and your specific use cases during the sales process before considering implementation. Consider this from a stakeholder and admin perspective because the flows take considerable effort to configure. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving for a consolidated CLM workflow across different internal stakeholders. This product facilitates these flows better than managing them offline. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The program gives me opportunites to upsale to my customers. It also shows me discounts available to the customer, which i have found establishes good rapport. This means customers are more lilely to return to me. Review collected by and hosted on G2.com.

What do you dislike?

I have yet to dislike anything about this program. I have found it to a very useful tool. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure team members are involved, such as sales reps and marketers. Otherwise integration of this system is veru easy. Take advantage of Calliduscloud now! Dont waste time! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One great benefit is that im able to get buisness quotes faster and more efficiently. My productivity has increased and have become more successful with my new company. Review collected by and hosted on G2.com.

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CH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Customer Support has always tried to find a solution for my problems. Salesforce integration and the use of word and excel templates is great. It can be created in word/excel and can be uploaded as is with a great preview feature. Review collected by and hosted on G2.com.

What do you dislike?

Some objects are not customizable. Like Price books are set to have two money fields only List price and cost and also the Existing quotes chart, we would like to add product info to one of the columns. The Deployment feature from Sandbox to Production is not super user friendly Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes, the integration is extremely easy and user friendly Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ease of use, ability to configure complex products, pricing logic, enterprise Review collected by and hosted on G2.com.

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CR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

You can see your sales and commission when it’s working properly! Review collected by and hosted on G2.com.

What do you dislike?

It freezes it’s slow hard to maneuver sometimes. Exspeally the app for phones Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don’t do retail ! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Doesn’t really Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I use CallidusCloud CPQ to track commissions monthly. It is accurate everytime even when I backcheck the data. Review collected by and hosted on G2.com.

What do you dislike?

Security to get into program is multi-level so, it takes 3-4 pages to authenticate and access the data. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Integrated with SAP makes it work perfectly with internal systems. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking commissions in a sales position is very important. This product allows me to synchronize with my company portal to get access to that data. Review collected by and hosted on G2.com.

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Warehouse Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use and veryhelpful. Saving documents and helps better than anything else Review collected by and hosted on G2.com.

What do you dislike?

I cant think of anything wrong with it pther then its the best Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

More space very helpfulsolving difficult problems Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Web Accessibility! Our "Outside" people don't have to VPN to access CPQ and can provide customer quotes "real-time" Review collected by and hosted on G2.com.

What do you dislike?

Initial implementation was difficult (Not Callidus' fault, ours) we have too many different ways to apply discounts and have too many different price lists and rules for different customers. CPQ was able to capture all of these, but required more time "up front" to get it right Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It does quoting for our company Review collected by and hosted on G2.com.

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UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I liked how simple and straight forward it was to use. It truly helped by managing high level configurations as requested by the customers. It put the customers first and helped them to determine the prices of variables by monitoring and analyzing a wide range of variables. Review collected by and hosted on G2.com.

What do you dislike?

It was not great to use in a group setting and it was hard to present with. While it helped to make it easier for customers, it could only help one customer's problem at a time and not a group of them. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

CPQ can be used by sales people to help customers, or with the help of ecommerce applications, it can be used by the customers themselves. It is very flexible but it could be cheaper. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is great to keep all of my information in one place and to keep organized. The software can be useful if the price of the product or service depends on the configuration, or if the pricing method is too complicated. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the fact that I have access to everything I need in a simple interface, and I have fairly clear visibility into the fields I need. Review collected by and hosted on G2.com.

What do you dislike?

It is a bit clunky and I wish it had a few more features and functionality. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use it to log into my sales commission for the month / quarter. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is easy to navigate and speed is great Review collected by and hosted on G2.com.

What do you dislike?

Thatni can only access it through a VPN and computer/laptop Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Standard quoting form. We had a variety of styles and this helps keep all quotes on same form and easier for customers to read Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is extremely straightforward and user friendly. Easy to make changes and get accurate quotes. You can generate documents with the quote. Review collected by and hosted on G2.com.

What do you dislike?

It can be slow at times. Sometimes when you save the quote it refreshes another area in the quote, causing you to have to redo the quote. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to generate accurate quotes. I can make updates to the quote easily in the system. It integrates with other tools. Review collected by and hosted on G2.com.

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Senior Territory Account Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Whatever function I'm using, the tools are all easy to access and intuitive. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes returning to my work is a challenge. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't waste time! The sober the better. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Customer insight. Knowing how my customer is using our products. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The product has meet our needs to deliver quitesvon time and accurately. Review collected by and hosted on G2.com.

What do you dislike?

Don’t like the upgrade process as it is painful with how long it takes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just make sure you get services correct for the changes you want made. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ability to track quotes given through the cycle Review collected by and hosted on G2.com.

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IB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It’s got good features but hard to understand Review collected by and hosted on G2.com.

What do you dislike?

Too complicated for a beginner with no training Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Wanted to do sales analytics Review collected by and hosted on G2.com.

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US
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

That I can check out my payments weekly for the past year plus Review collected by and hosted on G2.com.

What do you dislike?

I do not have any complaints, just wish it was real time, and not next day Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Payments, Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I like how accessable it is for all staff Review collected by and hosted on G2.com.

What do you dislike?

It's slow and often takes 2 days to load new sales info. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a a wonderfully set up program allowing all staff access to their sales numbers and general information. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Employee communication and sales data Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I’m able to check on my sales to see when they close and tasked properly. Review collected by and hosted on G2.com.

What do you dislike?

I really don’t have no dislikes about the program. If I do I will post it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Track my progression as jobs are sold and closed Review collected by and hosted on G2.com.

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