Assembly Reviews & Product Details

Create remarkable client experiences. CRM, portal, payments, tasks, contracts & more — with an AI Assistant that works for you. Assembly is the AI-powered platform for professional service firms. It replaces a patchwork of point tools with one place to run client work — so clients get a clean, branded portal for tasks, payments, messages, files, contracts, and forms, and your team runs on a simple CRM with an AI Assistant that knows full client context. The result: faster onboarding, improved retention, and happier clients. Assembly also fits the stack you already use. Embed Calendly, Airtable, and 1,000s of other products, connect Zapier/Make and webhooks, or build Custom Apps with our API so your workflow drives the software, not the other way around. Trusted by 1,000+ businesses serving 1M+ clients. SOC 2 Type II and HIPAA. Start a 14-day trial at assembly.com.

Product Website

Seller

Assembly

Discussions

Assembly Community

Languages Supported

English

Overview by

Marlon Misra

Pricing

Pricing provided by Assembly.

Starter

$39.00

Per Month

View More Pricing Information

Assembly Media

Assembly Demo - Give Clients a Branded Portal

Bring together messaging, tasks, payments, file-sharing, forms, contracts, embeds, and more.

Assembly Demo - Connect With Existing Tools

Bring in 1000s of popular products, embeds and integrations or build Custom Apps on our API platform.

Assembly Demo - Give Your Team an Al-Enabled CRM

Manage clients, track relationships, take notes, and work more efficiently with Al agents on your side.

Assembly Demo - More Than Just a Client Portal

Secure Al for smarter client interactions. Enterprise-grade protection built in from day one. Streamline document signatures in one place. Productize your services with eCommerce-style packages. Send invoices and recurring subscriptions with one-click payments.

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Verified User in Manufacturing

Small-Business (50 or fewer emp.)

9/7/2025

"Copilot is one of the best softwares I've came across in a while."

5/5

What do you like best about Assembly?

Copilot makes the customer buying experience seamless. No more manual email back-and-forths — we save so much time, and every file is automatically organized by client. It’s been excellent. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

I think not being able to add another user for a flat fee is tough. The basic plan should really allow at least 2 users — jumping from 1 to 3 for an extra $150 per month feels like too big of a leap. Also, more app integrations are definitely needed. Right now, most of them are very similar in functionality. It would be great to see options like order tracking apps, quoting apps, and other tools that expand the platform’s capabilities. Review collected by and hosted on G2.com.

What problems is Assembly solving and how is that benefiting you?

Copilot is mainly smoothing out the messy parts of your customer workflow. Instead of juggling long email threads, hunting for files, or losing track of revisions, everything for a client lives in one place automatically. That means:

Time saved: no more back-and-forths trying to confirm which file is “final” or re-sending the same info multiple times.

Clarity: every client has their own organized hub, so nothing gets misplaced.

Consistency: processes run the same way across clients, which makes it easier to scale without chaos. Review collected by and hosted on G2.com.

Response from Copilot Marketing Team of Assembly

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We really appreciate your review! It’s great to hear Copilot has helped create a smoother, more consistent experience for both your team and your clients. Your points on pricing and integrations are spot on — we know those areas are important, and feedback like yours helps us shape what comes next. Thanks for choosing Copilot!

Natalie A.

COO

Small-Business (50 or fewer emp.)

6/20/2025

"Game-Changer for Client Onboarding – Copilot Delivers"

5/5

What do you like best about Assembly?

We’ve recently started using Copilot as our onboarding portal at 19 Six Media, and it’s been a game-changer. The platform is incredibly intuitive and easy to set up—perfect for creating a smooth, professional experience for new clients.

What really stands out is the support team. For the trickier bits, their help has been fast, clear, and genuinely helpful. It’s rare to find a tool that balances ease of use with powerful features, but Copilot nails it.

Highly recommend to any business looking to streamline their onboarding and deliver a seamless client experience. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

The only drawback we’ve found so far is the lack of native automations, which would make an already smooth process even more powerful. That said, the team at Copilot is actively working on this, and based on their responsiveness so far, we’re confident it’s coming soon. Review collected by and hosted on G2.com.

What problems is Assembly solving and how is that benefiting you?

Copilot has solved a major gap in our client onboarding process by giving us a centralised, professional platform to manage communication, document sharing, and onboarding steps. It’s eliminated messy email chains, reduced back-and-forth, and created a far more polished experience for new clients. The ability to guide clients through a clear, branded portal has helped us make stronger first impressions and get projects moving faster with less friction. Review collected by and hosted on G2.com.

Shahn C.

Solo Prenure...

Small-Business (50 or fewer emp.)

10/24/2025

"My 7.62 cents.."

4.5/5

What do you like best about Assembly?

I have used Assembly for a few years now. For me, it Centralizes documents and information which apeases my OCD. This also helps communication with my customers.. There things I would like adjusted, but Assembly is always doing just that. They continue to adapt to the current environment. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

I would like the task list to be customizable. I would also like to edit documents within the system, without having to download then re upload. Review collected by and hosted on G2.com.

Jolea G.

Owner

Small-Business (50 or fewer emp.)

11/26/2025

"Easy Client Portal Setup, But Needs More Customization Options"

3.5/5

What do you like best about Assembly?

I really appreciate how simple it is to create a client portal. This is especially helpful for someone like me who doesn't have much experience with website building or back-end coding. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

Just wish there was a way to customize the client home page, add a built in calendar of meetings and agendas Review collected by and hosted on G2.com.

Rachel F.

Tax Accountant

Small-Business (50 or fewer emp.)

6/17/2025

"Seamless, Smart, and Simple — The Client Portal Every Business Needs"

5/5

What do you like best about Assembly?

This client portal has completely streamlined how we manage client communication and document sharing. It's intuitive and easy to navigate—not just for our team, but for our clients as well. The onboarding process was smooth, with clear guidance and helpful resources that made setup stress-free.

What really sets this platform apart is the support team. They're responsive, genuinely helpful, and always professional. Anytime we’ve had a question, they've responded quickly with thoughtful solutions. It’s clear they care about their users' success.

Overall, this portal has saved us time, reduced back-and-forth emails, and improved the experience for everyone we work with. Highly recommend it to any business looking for a reliable, user-friendly solution. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

I have zero dislikes. It is a unicorn for client portals. Review collected by and hosted on G2.com.

Brad H.

Small-Business (50 or fewer emp.)

8/11/2025

"Decent Tool, Needs Flexible Billing Options"

2/5

What do you like best about Assembly?

I appreciate the client management and messaging feature that Copilot offers as they enhance communication efficiency. The platform is professional, which leaves a good impression on clients, and it has comprehensive all-in-one features. Though not utilized extensively, I see the potential of the knowledge base for client training. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

I find the setup process for Copilot to be quite challenging and not as user-friendly compared to other tools like Bonsai. The inability to manually reorder tasks is frustrating, as it requires adding tasks in reverse order to display them correctly. The biggest shortfall, however, is the payment collection system. Being in Canada and billing clients in US dollars should be straightforward, as it is with other services I use, but with Copilot, it becomes a complex issue. The initial setup with my Stripe account led to rejected deposits because Copilot did not handle the currency correctly, forcing me to reconfigure it to Canadian dollars. This limitation has rendered the invoicing feature essentially useless for my needs. Additionally, the integration issues with QuickBooks further complicate billing, as I cannot seamlessly manage US dollar transactions. The high subscription cost of Copilot feels unjustified when the key features like invoicing do not work for my international billing needs. Review collected by and hosted on G2.com.

Response from Marlon Misra of Assembly

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Hey Brad,

Copilot Co-Founder here! Thank you for taking the time to share such thoughtful and candid feedback. I’m so glad to hear that our client management, messaging features, and professional interface have enhanced your experience with both clients and your team.

I also appreciate your clear notes on where the experience could be improved. While we may not be able to address every point right away, I’ve shared your feedback with our product team, and it will absolutely help guide our prioritization discussions for the coming quarters.

Billing — especially for international transactions — is an area we aim to handle as thoughtfully and intentionally as possible. We understand the frustrations you’ve had with currency handling, invoicing, and integrations, and we’re committed to iterating on this experience to better support both domestic and international scenarios. As recently as 2 weeks ago, we updated our QuickBooks integration to make it more frictionless and robust, directly addressing pain points that customers like you have raised. Feedback like yours is exactly what helps make those updates possible.

Thanks again for sharing your perspective. Customers like you play a huge role in helping us evolve Copilot into the best possible platform. I've also reached out to you via email in case you’d like to share any further thoughts now or in the future.

— Marlon

James G.

CEO

Small-Business (50 or fewer emp.)

9/25/2025

"Client portal/CRM experience is great!!"

4.5/5

What do you like best about Assembly?

We love that our clients can communicate with us on one platform, pay bills, upload files, etc. and stay in the know about their projects. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

We are not tech people, so there have been some learning curves, but it is fairly easy! Review collected by and hosted on G2.com.

What problems is Assembly solving and how is that benefiting you?

We have an unwieldy set of projects over several states, all of which have ongoing client communication needs and different requirements. This tool is helping us get our arms around those things while also letting us develop stronger communication and relationships with our clients and vendors. Review collected by and hosted on G2.com.

Response from Jordan Wechsler of Assembly

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Thank you so much for your kind words! We’re thrilled to hear that Assembly has become a helpful hub for your client communication, project management, and collaboration across states. It’s great to know the platform is helping strengthen your relationships with clients and vendors—that’s exactly what we aim for!

We also appreciate your feedback about the learning curve. We’re always looking for ways to make onboarding and setup even easier for every team, regardless of technical background. If you ever need tips or personalized guidance, our support team is always happy to help.

Thanks again for being part of the Assembly community--we’re excited to keep growing with you! 🌟

Liz P.

Director of Marketing & RevOps

Small-Business (50 or fewer emp.)

11/18/2025

"Customizable Portal Makes Client Management a Breeze"

5/5

What do you like best about Assembly?

We love the ability to customize the portal for each client. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

Some improvements could be more native integrations, ability to toggle multiple instances of an app integration, embeds for Notion and Google to work Review collected by and hosted on G2.com.

Chris A.

Owner

Small-Business (50 or fewer emp.)

11/13/2025

"Highly Customizable Client Portal Elevates My Brand"

5/5

What do you like best about Assembly?

I love how customizable their client portal is. I can make it feel like my clients are immersed in my brand. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

I wish there was a package option between the first and second tiers. I feel like it may be a while before I can upgrade, Review collected by and hosted on G2.com.

Archer H.

Owner & Principal Consultant

Small-Business (50 or fewer emp.)

12/30/2024

"Great tool. Not incredibly flexible, but very high functionality."

5/5

What do you like best about Assembly?

The functionality. The interface is smooth and the process of using everything is seamless. It's easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

It only offers a fixed array of integrations. It's not super flexible on customization in terms of what you might want a portal to do for you. Review collected by and hosted on G2.com.