G2 reviewers report that Paycom excels in user experience, with many users highlighting its intuitive interface and ease of navigation. One user mentioned, "Paycom is easy to navigate, and it's also simple to make changes as needed to various elements," which contributes to its higher satisfaction ratings compared to NetSuite.
According to verified reviews, NetSuite offers robust customization capabilities, with users appreciating its ability to integrate with third-party systems. A user noted, "NetSuite allows our company one central, streamlined ERP system for our employees to utilize," showcasing its strength in providing a comprehensive solution, even if it has some limitations.
Users say that Paycom's implementation process is smoother and quicker, with many finding it easy to get started. This is reflected in its higher ratings for setup ease, while NetSuite users have reported challenges during the onboarding process, indicating a potential hurdle for new users.
Reviewers mention that Paycom's support quality is notably higher, with many praising the responsiveness and helpfulness of the support team. In contrast, NetSuite users have expressed some dissatisfaction with support, which can impact the overall user experience when issues arise.
G2 reviewers highlight that Paycom provides comprehensive access to essential features, such as tax information and scheduling, all in one place. A user stated, "I have access to everything I could possibly need for work," which enhances daily usability compared to NetSuite, where users have reported a more fragmented experience.
According to recent feedback, NetSuite is recognized for its powerful search functionality, allowing users to find information quickly and efficiently. However, while this feature is beneficial, it may not be enough to outweigh Paycom's overall higher ratings in usability and support, making it a more favorable choice for many users.
Pricing
Entry-Level Pricing
NetSuite
No pricing available
Paycom
No pricing available
Free Trial
NetSuite
Free Trial is available
Paycom
No trial information available
Ratings
Meets Requirements
8.1
3,432
8.6
1,281
Ease of Use
7.5
3,890
9.1
3,279
Ease of Setup
6.5
2,576
7.8
735
Ease of Admin
7.4
1,908
8.2
743
Quality of Support
7.0
3,194
8.5
1,182
Has the product been a good partner in doing business?
In my opinion is the best software for Accounting.Read more
How do I pull financials for the same period year over year
3 Comments
KH
Run the report you want, hit 'customize', select edit columns along the top grey bar, expand "Financial" under the Add Fields menu, drag and drop "Amount"...Read more
How can I have my invoices send out automatically?
3 Comments
LW
We use Advanced Billing to establish billing schedules which allow you to specify a number a variables for billing purposes. For example, we offer a number...Read more
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
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