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Best VoIP Providers with Video Calls Capabilities

Benefits of VoIP Providers with Video Calls capabilities include: Enables users to place video calls over the internet.
Below are the top-rated VoIP Providers with Video Calls capabilities, as verified by G2’s Research team. Real users have identified Video Calls as an important function of VoIP Providers. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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16 Listings in VoIP Providers Available
(3,434)4.5 out of 5
9th Easiest To Use in VoIP Providers software
Save to My Lists
Entry Level Price:Starting at $15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exp

    Users
    • Owner
    • President
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nextiva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    368
    Ease of Use
    320
    Helpful
    279
    Reliability
    226
    Customer Service
    188
    Cons
    Poor Customer Support
    83
    Difficult Configuration
    70
    Long Wait Times
    65
    Call Issues
    61
    Customer Service
    59
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nextiva features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nextiva
    Year Founded
    2008
    HQ Location
    Scottsdale, Arizona
    Twitter
    @Nextiva
    21,356 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,650 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exp

Users
  • Owner
  • President
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
Nextiva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
368
Ease of Use
320
Helpful
279
Reliability
226
Customer Service
188
Cons
Poor Customer Support
83
Difficult Configuration
70
Long Wait Times
65
Call Issues
61
Customer Service
59
Nextiva features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.2
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Nextiva
Year Founded
2008
HQ Location
Scottsdale, Arizona
Twitter
@Nextiva
21,356 Twitter followers
LinkedIn® Page
www.linkedin.com
1,650 employees on LinkedIn®
(1,234)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

    Users
    • Owner
    • Office Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RingEX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    204
    Customer Support
    132
    Helpful
    120
    Reliability
    104
    Phone Calls
    94
    Cons
    Poor Customer Support
    68
    Customer Service
    60
    Customer Support
    58
    Call Issues
    46
    Complex Processes
    40
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingEX features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Phone Calls
    Average: 9.1
    9.0
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    62,355 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,585 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

Users
  • Owner
  • Office Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 35% Mid-Market
RingEX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
204
Customer Support
132
Helpful
120
Reliability
104
Phone Calls
94
Cons
Poor Customer Support
68
Customer Service
60
Customer Support
58
Call Issues
46
Complex Processes
40
RingEX features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
9.0
Phone Calls
Average: 9.1
9.0
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
62,355 Twitter followers
LinkedIn® Page
www.linkedin.com
6,585 employees on LinkedIn®

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(605)4.5 out of 5
Optimized for quick response
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Entry Level Price:$0 user/mo
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Calling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    109
    Reliability
    68
    Easy Communication
    67
    Call Quality
    61
    Communication
    49
    Cons
    Internet Dependency
    25
    Connection Issues
    19
    Difficult Configuration
    19
    Missing Functionality
    19
    Complex Processes
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Calling features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Phone Calls
    Average: 9.1
    9.0
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,900 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 32% Small-Business
Webex Calling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
109
Reliability
68
Easy Communication
67
Call Quality
61
Communication
49
Cons
Internet Dependency
25
Connection Issues
19
Difficult Configuration
19
Missing Functionality
19
Complex Processes
17
Webex Calling features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
9.3
Phone Calls
Average: 9.1
9.0
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,900 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
(493)4.3 out of 5
Optimized for quick response
13th Easiest To Use in VoIP Providers software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give yo

    Users
    • President
    • Office Manager
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vonage Business Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    VoIP Services
    23
    Easy Communication
    20
    Reliability
    19
    Communication
    17
    Cons
    Call Drops
    11
    Call Connectivity Issues
    9
    Customer Service
    9
    High Cost
    9
    Expensive
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vonage Business Communications features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    9.3
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vonage
    Company Website
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,175 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,761 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give yo

Users
  • President
  • Office Manager
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
Vonage Business Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
VoIP Services
23
Easy Communication
20
Reliability
19
Communication
17
Cons
Call Drops
11
Call Connectivity Issues
9
Customer Service
9
High Cost
9
Expensive
8
Vonage Business Communications features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.3
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
9.3
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,175 Twitter followers
LinkedIn® Page
www.linkedin.com
2,761 employees on LinkedIn®
(3,940)4.4 out of 5
Optimized for quick response
6th Easiest To Use in VoIP Providers software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Connect is a communication tool that integrates voice, video, messaging, AI transcription, analytics, and other features to streamline business communication.
    • Reviewers appreciate Dialpad Connect's user-friendly interface, real-time AI transcription, seamless integrations with other tools, and the ability to multitask, such as making calls and sending text messages simultaneously.
    • Users experienced issues with Dialpad Connect such as occasional glitches in call connection, difficulty in navigating to analytics, latency, and the requirement of a stable internet connection, along with some features needing improvement and the mobile app sometimes lagging.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    79
    Helpful
    41
    Features
    34
    Call Recording
    33
    Voice Transcription
    33
    Cons
    Call Issues
    24
    Connection Issues
    22
    Recording Issues
    17
    Call Disconnections
    12
    Missing Functionality
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    9.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    58 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,450 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Connect is a communication tool that integrates voice, video, messaging, AI transcription, analytics, and other features to streamline business communication.
  • Reviewers appreciate Dialpad Connect's user-friendly interface, real-time AI transcription, seamless integrations with other tools, and the ability to multitask, such as making calls and sending text messages simultaneously.
  • Users experienced issues with Dialpad Connect such as occasional glitches in call connection, difficulty in navigating to analytics, latency, and the requirement of a stable internet connection, along with some features needing improvement and the mobile app sometimes lagging.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
79
Helpful
41
Features
34
Call Recording
33
Voice Transcription
33
Cons
Call Issues
24
Connection Issues
22
Recording Issues
17
Call Disconnections
12
Missing Functionality
10
Dialpad Connect features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.2
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
9.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
58 Twitter followers
LinkedIn® Page
www.linkedin.com
1,450 employees on LinkedIn®
(1,371)4.4 out of 5
Optimized for quick response
12th Easiest To Use in VoIP Providers software
Save to My Lists
Entry Level Price:Starting at $27.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—a

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoTo Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    100
    Customer Support
    41
    Reliability
    41
    Easy Setup
    33
    Helpful
    29
    Cons
    Call Issues
    23
    Poor Customer Support
    16
    Customer Service
    15
    Limited Features
    15
    Complex Processes
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoTo Connect features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    41,402 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    920 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—a

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
GoTo Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
100
Customer Support
41
Reliability
41
Easy Setup
33
Helpful
29
Cons
Call Issues
23
Poor Customer Support
16
Customer Service
15
Limited Features
15
Complex Processes
13
GoTo Connect features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.1
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
41,402 Twitter followers
LinkedIn® Page
www.linkedin.com
920 employees on LinkedIn®
(793)4.2 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure

    Users
    • Owner
    • Office Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 59% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 8x8 Work Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    72
    Easy Communication
    47
    Reliability
    45
    Customer Support
    35
    Features
    25
    Cons
    Customer Service
    16
    Customer Support
    16
    Difficult Navigation
    13
    Lack of Intuitiveness
    11
    Learning Curve
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 8x8 Work features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    8x8
    Company Website
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,125 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,853 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure

Users
  • Owner
  • Office Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 59% Small-Business
  • 31% Mid-Market
8x8 Work Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
72
Easy Communication
47
Reliability
45
Customer Support
35
Features
25
Cons
Customer Service
16
Customer Support
16
Difficult Navigation
13
Lack of Intuitiveness
11
Learning Curve
11
8x8 Work features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.7
8.9
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
8x8
Company Website
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,125 Twitter followers
LinkedIn® Page
www.linkedin.com
2,853 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 67% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intermedia Unite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Ease of Use
    19
    Customer Service
    12
    Reliability
    12
    Intuitive
    10
    Cons
    Customer Support
    7
    Missing Functionality
    5
    Customer Service
    4
    Lack of Intuitiveness
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intermedia Unite features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.6
    Phone Calls
    Average: 9.1
    9.5
    VOiP Number
    Average: 9.0
    9.5
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1993
    HQ Location
    Sunnyvale, California
    Twitter
    @intermedia_net
    4,598 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,269 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 67% Small-Business
  • 21% Mid-Market
Intermedia Unite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Ease of Use
19
Customer Service
12
Reliability
12
Intuitive
10
Cons
Customer Support
7
Missing Functionality
5
Customer Service
4
Lack of Intuitiveness
4
Limited Features
4
Intermedia Unite features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.6
Phone Calls
Average: 9.1
9.5
VOiP Number
Average: 9.0
9.5
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1993
HQ Location
Sunnyvale, California
Twitter
@intermedia_net
4,598 Twitter followers
LinkedIn® Page
www.linkedin.com
1,269 employees on LinkedIn®
(515)4.4 out of 5
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 3CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Reliability
    28
    Easy Setup
    27
    Features
    23
    Flexibility
    22
    Cons
    Limited Features
    13
    Complex Processes
    9
    Expensive
    9
    Poor Customer Support
    9
    Learning Curve
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 3CX features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Phone Calls
    Average: 9.1
    8.9
    VOiP Number
    Average: 9.0
    9.4
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    3CX
    Company Website
    Year Founded
    2005
    HQ Location
    Nicosia
    Twitter
    @3CX
    29,274 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 42% Small-Business
3CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Reliability
28
Easy Setup
27
Features
23
Flexibility
22
Cons
Limited Features
13
Complex Processes
9
Expensive
9
Poor Customer Support
9
Learning Curve
8
3CX features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.7
9.4
Phone Calls
Average: 9.1
8.9
VOiP Number
Average: 9.0
9.4
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
3CX
Company Website
Year Founded
2005
HQ Location
Nicosia
Twitter
@3CX
29,274 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MiVoice Connect is an on-site business phone system that unifies communication and collaboration tools into a single, user-friendly interface. It enables users to effortlessly locate contacts, verify

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 53% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MiVoice Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    1
    Cons
    Lack of Intuitiveness
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MiVoice Connect features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Phone Calls
    Average: 9.1
    10.0
    VOiP Number
    Average: 9.0
    9.4
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    22,636 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,937 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

MiVoice Connect is an on-site business phone system that unifies communication and collaboration tools into a single, user-friendly interface. It enables users to effortlessly locate contacts, verify

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 53% Mid-Market
  • 47% Small-Business
MiVoice Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
1
Cons
Lack of Intuitiveness
1
MiVoice Connect features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.7
9.2
Phone Calls
Average: 9.1
10.0
VOiP Number
Average: 9.0
9.4
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
22,636 Twitter followers
LinkedIn® Page
www.linkedin.com
3,937 employees on LinkedIn®
Total Revenue (USD mm)
$1,300
Entry Level Price:$14.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 73% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Phone.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Business Tools
    2
    Customer Service
    2
    Customer Support
    2
    Helpful
    2
    User Interface
    2
    Cons
    Call Connectivity Issues
    1
    Call Drops
    1
    Internet Dependency
    1
    Meeting Issues
    1
    Meeting Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Phone.com features and usability ratings that predict user satisfaction
    7.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Phone Calls
    Average: 9.1
    9.0
    VOiP Number
    Average: 9.0
    8.8
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Phone.com
    Year Founded
    2008
    HQ Location
    New York, US
    Twitter
    @phonedotcom
    4,729 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    483 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected

Users
No information available
Industries
No information available
Market Segment
  • 73% Small-Business
  • 18% Mid-Market
Phone.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Business Tools
2
Customer Service
2
Customer Support
2
Helpful
2
User Interface
2
Cons
Call Connectivity Issues
1
Call Drops
1
Internet Dependency
1
Meeting Issues
1
Meeting Management
1
Phone.com features and usability ratings that predict user satisfaction
7.2
Has the product been a good partner in doing business?
Average: 8.7
9.1
Phone Calls
Average: 9.1
9.0
VOiP Number
Average: 9.0
8.8
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Phone.com
Year Founded
2008
HQ Location
New York, US
Twitter
@phonedotcom
4,729 Twitter followers
LinkedIn® Page
www.linkedin.com
483 employees on LinkedIn®
(254)4.2 out of 5
Optimized for quick response
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Entry Level Price:Starting at $17.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises

    Users
    • IT Manager
    • IT Director
    Industries
    • Hospital & Health Care
    • Financial Services
    Market Segment
    • 50% Small-Business
    • 48% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sangoma Unified Communications Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customer Support
    3
    Business Tools
    2
    Call Quality
    2
    Easy Setup
    2
    Cons
    Complex Processes
    2
    Expensive
    2
    High Cost
    2
    Call Issues
    1
    Customer Service
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sangoma Unified Communications Platform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.5
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sangoma
    Company Website
    Year Founded
    1984
    HQ Location
    Markham, ON
    Twitter
    @Sangoma
    6,518 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    618 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises

Users
  • IT Manager
  • IT Director
Industries
  • Hospital & Health Care
  • Financial Services
Market Segment
  • 50% Small-Business
  • 48% Mid-Market
Sangoma Unified Communications Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customer Support
3
Business Tools
2
Call Quality
2
Easy Setup
2
Cons
Complex Processes
2
Expensive
2
High Cost
2
Call Issues
1
Customer Service
1
Sangoma Unified Communications Platform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
9.3
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.5
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Sangoma
Company Website
Year Founded
1984
HQ Location
Markham, ON
Twitter
@Sangoma
6,518 Twitter followers
LinkedIn® Page
www.linkedin.com
618 employees on LinkedIn®
Entry Level Price:$20.99 /user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

    Users
    • Office Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 47% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mitel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Setup
    2
    Easy Access
    1
    Easy Implementation
    1
    Easy Integration
    1
    Cons
    Software Bugs
    2
    Complex Reporting
    1
    Customer Service
    1
    Dialing Issues
    1
    Difficult Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mitel features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    22,575 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,937 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

Users
  • Office Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 47% Small-Business
  • 45% Mid-Market
Mitel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Setup
2
Easy Access
1
Easy Implementation
1
Easy Integration
1
Cons
Software Bugs
2
Complex Reporting
1
Customer Service
1
Dialing Issues
1
Difficult Navigation
1
Mitel features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.7
8.5
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
22,575 Twitter followers
LinkedIn® Page
www.linkedin.com
3,937 employees on LinkedIn®
Total Revenue (USD mm)
$1,300
(110)4.4 out of 5
View top Consulting Services for Cisco Unified Communications Manager (CallManager)
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 48% Mid-Market
    • 45% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cisco Unified Communications Manager (CallManager) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    3
    Video Conferencing
    3
    Communication
    2
    Customer Service
    2
    Features
    2
    Cons
    Complex Processes
    3
    Access Issues
    1
    Account Management
    1
    Billing Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.8
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.8
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,900 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

Users
No information available
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 48% Mid-Market
  • 45% Enterprise
Cisco Unified Communications Manager (CallManager) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
3
Video Conferencing
3
Communication
2
Customer Service
2
Features
2
Cons
Complex Processes
3
Access Issues
1
Account Management
1
Billing Issues
1
Complexity
1
Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
9.8
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.8
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,900 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
Ownership
NASDAQ:CSCO
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FluentStream Technologies offers fully hosted Voice Over IP (VoIP) telecommunications service for business.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FluentStream Technologies Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Access Ease
    1
    Calling Features
    1
    Call Quality
    1
    Call Recording
    1
    Ease of Use
    1
    Cons
    Call Connectivity Issues
    1
    Call Drops
    1
    Call Issues
    1
    Connection Issues
    1
    Internet Dependency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FluentStream Technologies features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Phone Calls
    Average: 9.1
    9.8
    VOiP Number
    Average: 9.0
    9.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Denver, CO
    Twitter
    @FluentStream
    644 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FluentStream Technologies offers fully hosted Voice Over IP (VoIP) telecommunications service for business.

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
FluentStream Technologies Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Access Ease
1
Calling Features
1
Call Quality
1
Call Recording
1
Ease of Use
1
Cons
Call Connectivity Issues
1
Call Drops
1
Call Issues
1
Connection Issues
1
Internet Dependency
1
FluentStream Technologies features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.7
9.4
Phone Calls
Average: 9.1
9.8
VOiP Number
Average: 9.0
9.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2007
HQ Location
Denver, CO
Twitter
@FluentStream
644 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®