I enjoy the features that myHUD offers. I find it easy to put calls on hold, transfer calls, and I enjoy seeing the incoming call information so easily. I am a customer service representative, so I use myHUD all day long. The chat feature is great as well. Review collected by and hosted on G2.com.

The main feature that I wish we had was the ability to pick up an incoming call that was already ringing when we hang up from a call. For example, I am in the process of ending a call with Mrs. Smith when Mr. Jones calls in. Since the phone was already ringing before I hung up, I cannot answer the call from Mr. Jones from my extension even though I have already hung up. I have to wait for someone else to answer, or the call goes to voicemail. Review collected by and hosted on G2.com.