G2

SW

Stuart W.

Head of Sales and Marketing

Financial Services

Mid-Market (51-1000 emp.)

10/30/2019

"Great cloud based phone solution "

4.5/5

What do you like best about Cradle.io?

Cradle is a simple system which operates in the cloud which means its easy to setup and has minimum hardware costs. Its also integrates with our CRM HubSpot, which means we get great reporting of phones calls to customers Review collected by and hosted on G2.com.

What do you dislike about Cradle.io?

The only issue we have had is for some of the staff that use Android the experience of their app is not great. But it is fantastic on IOS. Review collected by and hosted on G2.com.

Recommendations to others considering Cradle.io:

Cradle is a great company to deal with and have a very elegant and simple solution which can maximise the power of your CRM. Review collected by and hosted on G2.com.

What problems is Cradle.io solving and how is that benefiting you?

Ability to contact customers quickly, record calls against customer records, connect better with our customers. Overall we are answering more customer calls and we think it's one reason why we have seen an increase in our NPS score this year Review collected by and hosted on G2.com.