G2

Stephanie S.

Front Desk Coordinator

Small-Business (50 or fewer emp.)

10/14/2025

"Efficient Voicemail Transcription Saves Me Time Every Day"

5/5

What do you like best about Talkroute?

I really appreciate how straightforward the voicemail system is. Having my messages transcribed and delivered to my email allows me to easily forward them to the appropriate staff member, eliminating the need to listen and manually write everything down. This feature saves me a significant amount of time each day. Review collected by and hosted on G2.com.

What do you dislike about Talkroute?

The selection of hold music is somewhat limited. It would be great if we could upload our own custom audio files, such as company announcements. Review collected by and hosted on G2.com.

What problems is Talkroute solving and how is that benefiting you?

with our old system, messages often went missing or remained unattended for hours whenever someone was out of the office. It created a lot of confusion. Now, every message and call is logged and tracked, allowing me to make sure that nothing slips through the cracks. As a result, our clients receive follow-ups much more quickly. Review collected by and hosted on G2.com.