# Yodel.io Reviews **Vendor:** YodelTalk **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.4/5.0 **Total Reviews:** 28 ## About Yodel.io Yodel.io is the phone system that unites all your communication in one place that your team already loves – Slack! No additional software needed. Use your own phone number or get a new one in over 100 countries. ## Yodel.io Pros & Cons **What users dislike:** - Users report severe issues with **customer service** , experiencing unresponsive support and account management problems. (1 reviews) - Users express frustration over **limited access** , citing poor support and potential account closures leading to lost numbers. (1 reviews) - Users report serious concerns with **number issues** , citing loss of numbers and lack of responsive support from Yodel.io. (1 reviews) - Users report **performance issues** with Yodel.io, citing unresponsive support and account problems leading to lost numbers. (1 reviews) ## Yodel.io Reviews ### 1. Non existant support. They'll close your account randomly **Rating:** 0.0/5.0 stars **Reviewed by:** Haseeb A. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Yodel.io?** You can get a UK number for your company **What do you dislike about Yodel.io?** No support. They'll just take your money and close your account, and then not reply. You'll lose your number as well **What problems is Yodel.io solving and how is that benefiting you?** A virtual presence in UK ### 2. We continue to love Yodel! **Rating:** 4.5/5.0 stars **Reviewed by:** Dan M. | Executive Director of Information Systems and Revenue, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Yodel.io?** We have used many phone solutions over the years with our most recent being Ring Central prior to Yodel. We cannot say enough about our positive experiences with Yodel over the last several years we have been using them. They continue to innovate and are very responsive to customer needs for specialized functionality. I enjoy speaking to real people who genuinely care about their business i.e. it isn't just some job where they are checking the boxes on support. We mostly use them through Slack but some departments and people use their windows app and phone app. All of their customer-facing solutions are well designed and thought out for a great end-user experience. **What do you dislike about Yodel.io?** I don't have anything negative to say. As a small business owner, I could always say I wish the prices could come down but Yodel's prices are not high by any means and this isn't to say we are unhappy with the prices we have. I guess we do want end-users that are being routed to other numbers in our environment to hear and receive the unique welcome, voicemail, and other settings placed there. I believe they said they would make this a possibility very soon though so just a matter of time. **What problems is Yodel.io solving and how is that benefiting you?** We use Yodel for incoming and outgoing phones and SMS for our 5 locations for I believe 3 or 4 years now. We use just about all of their features i.e. speech-driven routing of phone calls, dialog flow to programmatically answer the easy questions for callers instead of making them wait to speak to someone or call us back during business hours, their Slack integration for answering and making most calls, inbound/outbound SMS including bulk options through Integromat connection, and enjoy their ability to easily set common-sense configuration options for each line as well as our company as a whole. With Yodel we have lowered our prices, increased our flexibility, improved transparency on all communication, improved our analytics by using their webhooks to send data to multiple places, and vastly improved time to set-up, configure, and train people on this system while also having much higher staff satisfaction with what Yodel can do i.e. eliminates a chunk of calls from even ringing with Dialog flow, gets our callers to the right person without a clunky by number phone tree, and enables seamless warm handoffs with their unique URLs for each call. ### 3. Incoming Calls Keep Stopping - Apparently Its Our Fault **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2020 **What do you like best about Yodel.io?** I got a lifetime subscription on Appsumo for about $50. **What do you dislike about Yodel.io?** It never works. Our incoming calls keep getting dropped, so we don't receive any calls from customers, and they get no message. So it looks to our customers like the number doesn't work and maybe we've gone out of business. This has happened on 2 seperate occassions that we know of, and each time the call logs show that its actually been going on for weeks at a time. Additionally, we can't make outbound calls from our account either. Both times that we've reported this, we've been told that its our fault because we should check the line is working on a regular basis. We're also never been offered any sort of apology. Similarly the problem is always played down as being some small thing, that wasn't all that bad. For example after the lines went down for the 2nd time, we were told that it was a problem with how the call forwarding was setup on our account. Call forwarding is literally activated by opening the "call forwarding" tab, there is nothing that we could do wrong. Yes we have the correct number. Also, why would call forwarding affect our ability to make outbound calls? The two aren'T related, but this fact was ignored by Yodel. I had high hopes for this service/product but the service we've received has potentially cost us thousands in lost business. However, I realise this is just tough luck. But, hey an acknowledgement that something went wrong at Yodel.io 's end would be nice. **Recommendations to others considering Yodel.io:** Consider whether reliability of service provision / availability is important to you. **What problems is Yodel.io solving and how is that benefiting you?** None of the ones I thought it would fix. Instead we just constantly have problems. **Official Response from Nina Hödlmayr:** > Hi! We apologize that you had this experience with Yodel. We always work closely together with our customers to solve any problems they have. But we need to clarify a few mentioned points of this review: As said, we work together with our customers if they have any problems, but of course we are also dependent on the assistance of our customers. If a customer is not doing any outbound calls, our system can not detect if the number routing has a problem. Only if we are aware of a number routing problem we can work with the involved carriers to fix this. In this case, the number was not activated by our carrier for dial out – which happens during a call forward. Thus we did not receive the relevant information to know about the dial out problem after the number was ported (and therefore were not able to resolve this right away). But still, we are sorry for this experience. You can contact us via our live chat if you are interested to resolve this. ### 4. Your Virtual Call Center in Slack or MS Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2019 **What do you like best about Yodel.io?** An intuitive admin UI, to manage your phone numbers and make calls out of the MS teams chat system. **What do you dislike about Yodel.io?** The setup was a little bit more complicated than expected. **Recommendations to others considering Yodel.io:** If your team already using a chat system a lot than yodel.io is the right addition for you. **What problems is Yodel.io solving and how is that benefiting you?** track calls better. easier administration of phone numbers ### 5. A quick and solid solution for expanding businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Ionut A. | Chief Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Yodel.io?** The best thing about Yodel is the easiness with which we could set it up and start using it. Also, the integration with Slack is a great feature that we use internally. **What do you dislike about Yodel.io?** We did not encounter big inconveniences along the way. We have been using the product for more than a year now and the support has been very rapid to respond when we needed. **What problems is Yodel.io solving and how is that benefiting you?** We mainly use it for our support infrastructure. It has helped us greatly, especially with the Slack integration. ### 6. Excellent VoIP SaaS platform **Rating:** 4.5/5.0 stars **Reviewed by:** Denis M. | Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Yodel.io?** Yodel is a truly easy platform to deploy, we were able to get it up and running in no time. It is also feature-packed with easy to navigate UI, and great set of integration options. **What do you dislike about Yodel.io?** To be honest, there's not much to say about it. Maybe they could offer online support chat for paying customers like us. **What problems is Yodel.io solving and how is that benefiting you?** We use Yodel to enable VoIP telephony for our internet business. We've integrated Yodel with our Slack, and now we can receive calls from our website visitors directly to the Slack channel which makes us more productive and efficient. ### 7. Make your calls, sms text and voice mails easy and secure **Rating:** 5.0/5.0 stars **Reviewed by:** Penny B. | Accountants Pro Support, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2021 **What do you like best about Yodel.io?** Needing MFA codes often due to high security in the financial industry, we turned to Yodel 4 years ago for one place for all our employees to receive codes. We integrated this to slack and made the whole process more accessible, secure, and controlled by the firm and not individual devices. We then added additional yodel phones# s for marketing, sales, and support. All going to their own slack channels. **What do you dislike about Yodel.io?** Some shortcodes do not get through Yodel **Recommendations to others considering Yodel.io:** highly recommend this product -- **What problems is Yodel.io solving and how is that benefiting you?** We are remoting and have been for years. Waiting for someone to supply us with codes to access financial applications in the cloud was causing delays. This one little app solved that problem overnight. Now our clients add one phone number to their apps, and we can request SMS codes quickly from any location or timezone without bothering anyone to forward them and potentially have the code time out or bothering a client. Our work just moves along smoothly. ### 8. An extremely innovative app with amazing utility and top notch customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan N. | Customer Service Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2021 **What do you like best about Yodel.io?** The pricing structure and integration into Slack make Yodel an excellent option for our business. Having all of our calls recorded and listed in Slack makes searching through them a breeze, and if we added more integrations to Yodel we could even have it port directly into Airtable. This has made call and issue tracking an absolute breeze since we started with it. However, the absolute best part regarding the app is the customer service, which is quality in a way that I rarely see nowadays. Every single issue or problem I've had is answered immediately, and I always feel as if there is time to discuss any issue or suggestion for features I may have. **What do you dislike about Yodel.io?** So far, I have not found many things to dislike, though I wish there were more integrations with other apps we use, such as Helpscout, Shopify, and the like. I know that there are plans for more integrations in the future and I hope that the ones I mentioned make the cut! **What problems is Yodel.io solving and how is that benefiting you?** Our company did not have a proper way to track all of our calls that wasn't manually entering all of the information in a spreadsheet, so this has saved a lot of time. Moreover, it is extremely affordable. Once we move away from our present phone system and fully integrate with Yodel, we will be saving roughly $400 a year in associated costs for more functionality. ### 9. Best SMS to slack app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Yodel.io?** I like yodel because of its out of the box integration with Slack. **What do you dislike about Yodel.io?** The phone call api is not public making it difficult to do calls integrations. **What problems is Yodel.io solving and how is that benefiting you?** Faster communication with Slack to SMS and SMS to slack messaging ### 10. Ver good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2022 **What do you like best about Yodel.io?** Their integration with slack, its a great tool for the company and also for remote workers **What do you dislike about Yodel.io?** The price... could be better for Latan America **What problems is Yodel.io solving and how is that benefiting you?** Unified the calls with one platform and their integration with slack. ### 11. Rough start, worthwhile product. **Rating:** 3.0/5.0 stars **Reviewed by:** Skyler Y. | Owner and Developer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2019 **What do you like best about Yodel.io?** - The Slack integration is amazing, desktop app compliments it nicely given that Slack doesn't have a steady ring. - Service and settings are pretty simple and straightforward, especially compared to other providers like phone.com. - The iPhone app is good, again nice and simple. - Support is very responsive and helpful. **What do you dislike about Yodel.io?** - As a young service, there are some rough edges as of the time of writing. There were some dashboard interface bugs when we first got started, and some of the initial settings are confusing or difficult to find. - No Android app (it's in development though). **What problems is Yodel.io solving and how is that benefiting you?** As a small, rural startup that's bootstrapping our business, we needed something drop dead simple and affordable. We already use Slack as our business nervous system, so Slack integration was a major bonus as well. ### 12. Good quality for money **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2021 **What do you like best about Yodel.io?** Good software, easy to use, easy to install & setup, Customer Support is decent although not useful if too technical problems which can be frustrating **What do you dislike about Yodel.io?** Functionality is good usually and it works mostly reliably. **What problems is Yodel.io solving and how is that benefiting you?** Easy to use phone system that allows team around the world to communicate with customers. ### 13. Say goodbye to hardware phones **Rating:** 5.0/5.0 stars **Reviewed by:** Marius S. | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2019 **What do you like best about Yodel.io?** So far it has done wonders for us! Before we were continually getting fed up with all of the attention, and space that hardware phones and servers required. We had tried other solutions online but they just weren’t giving us what we needed. Since adopting Yodel, we’ve been able to move to a cloud solution that works from anywhere. It really has helped us to reorganize, and really prioritize customer interactions instead of being distracted with the physical clutter. **What do you dislike about Yodel.io?** We are not using Slack so we can’t use all the features that Yodel offers. I hope they will include these features to the desktop app as well in the future. **What problems is Yodel.io solving and how is that benefiting you?** Voice mail and auto-responses for inbound calls outside of our working hours. ### 14. Superb bit of software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Yodel.io?** I love how easy it is to use, very simple interface and integrates nicely with Slack **What do you dislike about Yodel.io?** nothing really to be honest, it is a great bit of kit! **Recommendations to others considering Yodel.io:** Go for it!!! **What problems is Yodel.io solving and how is that benefiting you?** It solves our VOIP issues, nice and simply ### 15. Yodel is helping us to provide the best support for our customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher S. | Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2019 **What do you like best about Yodel.io?** Yodel provides the possibility for our remote team to be available via a single phone number where everyone can take calls as they come in. The phone is a very important support channel for us and Yodel provides the bridge to Slack (our communications hub). We especially rely on the voice recording of incoming calls, to quickly route calls to the correct department. **What do you dislike about Yodel.io?** That Yodel is (and there is probably no other technical solution) dependant on the phone's internet connection. So sometimes the call breaks down if the connection is bad. **Recommendations to others considering Yodel.io:** Try it out, especially if you are a remote team. The Yodel team is very friendly and will help you with your use cases. **What problems is Yodel.io solving and how is that benefiting you?** As described before, Yodel helps us to provide the best customer support with our remote team :) ### 16. Found the perfect fit **Rating:** 5.0/5.0 stars **Reviewed by:** Tom W. | Chief Revenue Officer (CRO), Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Yodel.io?** We had previously tried another internet-based phone system, but had a lot of problems with it, to the point we almost gave up on the idea. There were tons of issues with the main one being the phone quality, which as a phone system is crucial. We were looking for something that works, and can help to support our sales team. Yodel does exactly that, and we really rely on their ability to integrate to Slack and Salesforce. We can help customers all over the globe who just signed up for our service, without any issues or delays. **What do you dislike about Yodel.io?** Currently, the Salesforce integration only lets us call out and shows the call log for each lead. So there is still some improvements to be made. **Recommendations to others considering Yodel.io:** This is a VoIP system that just works and the quality of support is awesome. **What problems is Yodel.io solving and how is that benefiting you?** I was looking for a VoIP system that works and will let me log calls in SalesForce and this is what Yodel does. The whole call automation is a cherry on the top. ### 17. The best phone app to have for a remote team **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2020 **What do you like best about Yodel.io?** Yodel is a customizable full-featured business phone system without a need for equipment. All of the features such as call recording and multiple call handling are just exactly what we need in our business to be able to make sure that we are able to communicate and attend to our guests' needs. **What do you dislike about Yodel.io?** As of now, there is nothing that we dislike about this app. **What problems is Yodel.io solving and how is that benefiting you?** As of now, we have not encountered yet any problem in using Yodel. ### 18. Excellent software with integrations, and top notch customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Yodel.io?** I like how the software integrates with Dialogflow for a very advanced IVR that is backed by Google AI **What do you dislike about Yodel.io?** I do not have any dislikes - the program does exactly what I want it to do **Recommendations to others considering Yodel.io:** The support is awesome, they have great people. **What problems is Yodel.io solving and how is that benefiting you?** I have over 15 restaurants and I could not set up an IVR to choose all the restaurants. With Yodel's integration with Dialog flow I was able to setup the custom IVR ### 19. my personal multi-platform bot **Rating:** 5.0/5.0 stars **Reviewed by:** Wolfgang W. | Partner Channel Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about Yodel.io?** I like that yodel’s bot takes care of my incoming calls and forwards the call – together with all the necessary information – to our collaboration tool Microsoft Teams. The bot is available 24/7 and communicates with customers simultaneously. Plus, Yodel never gets tired or bored so I can trust that all our customers receive good support. **What do you dislike about Yodel.io?** I would love to get even more information directly into our collaboration tool Microsoft Teams. But they are continuously adding more functionalities so it’s only a matter of time! **What problems is Yodel.io solving and how is that benefiting you?** For me personally, it’s not only about saving personal- and working time, it really helps me to be more productive as administrative work decreases to a minimum. And maybe in the not so far feature, Yodel will be able to also answer more specific topics on the fly. ### 20. A great phone system for business. **Rating:** 5.0/5.0 stars **Reviewed by:** Trax V. A. | Trax Armstrong, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Yodel.io?** Over the past 10 years, I have used several business phone systems. The beauty of Yodel is that it simply affordable, works and programmable. **What do you dislike about Yodel.io?** Nothing though an Android smart-phone version will be much appreciated. **What problems is Yodel.io solving and how is that benefiting you?** - business calls - business text messages - customer support - etc ### 21. Yodel.io - a wonderful PBX solution for remote teams, with or without Slack **Rating:** 5.0/5.0 stars **Reviewed by:** Ralf M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Yodel.io?** Easy configuration, pay as you grow, assistant voice-bot functions **What do you dislike about Yodel.io?** Nothing. Everthing went smooth, the solution always does its job, and if for certain reasons, there are hickups or failures, the support team typically informs the users up front or is available "immediately". **What problems is Yodel.io solving and how is that benefiting you?** We are using the Yodel solution to receive incoming calls, make outgoing calls, welcome callers, and offer self-service, such as FAQs, direction, opening hours. All this integrated with Slack - great! ### 22. Need to manage your calls in Slack? Your search is over. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam W. | President/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Yodel.io?** My absolute favorite part about Yodel is the native support for Slack; it's obvious it was built for it. Any of the team can answer a call, transfer it, join in, and manage it. The browser support makes phone calls easy, and the iPhone app is simple yet performs beautifully. **What do you dislike about Yodel.io?** I'm not a big fan of the Desktop "side" app; it needs a little work, but the integration doesn't require it--it's really just icing on the cake. **Recommendations to others considering Yodel.io:** You'll need Slack--but other than that, it's a great platform that gets better every day. **What problems is Yodel.io solving and how is that benefiting you?** We needed an inexpensive, easy-to-implement phone system that wouldn't require having one line per user. Yodel solves that, and makes it even more usable with Slack integration. ### 23. Great service and business solution to customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Sally K. | Trainer, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Yodel.io?** Yodel means that our virtual assistant is able to give great customer support without the need for complicated equipment, because it is all done through Slack and set up through the Yodel interface **What do you dislike about Yodel.io?** Nothing ! Everything seems very easy to learn and use. The support is very quick and detailed help has been given, including a Zoom call for guidance. **Recommendations to others considering Yodel.io:** This is a great solution to giving your customers great customer service without having loads of complicated equipment or methods to learn :) **What problems is Yodel.io solving and how is that benefiting you?** Our customers have their questions answered straightaway, as I was slow to respond at times prior to having Yodel, so we are giving better customer service ### 24. Happy customer since 2017 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2019 **What do you like best about Yodel.io?** ease of use. Yodel.io Integration with Slack gave our decentralized team a regular phone number with a cool infrastructure. **What do you dislike about Yodel.io?** We wished it had integrated with Slacks native calling function. Since the apps for phone and desktop were made this wasn’t a problem anymore. **What problems is Yodel.io solving and how is that benefiting you?** Phone line for decentralized team. ### 25. Perfect Voice Solution For Heavy Slack Users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2019 **What do you like best about Yodel.io?** We are a smallish (12 people) team and we are all remote. Slack is the way we all communicate. We are a service based business and we needed a phone number our clients could use. Having a hardware phone system for a remote team seamed like and overkill and our cell phones weren't good enough. That said, we found Yodel and it was perfect because we were able to set up one phone line that would ring centrally in Slack and be transferred to our available teammates. It's a super easy no brainer system for our type of business. **What do you dislike about Yodel.io?** The dashboard and set up were a bit clunky at first but you get used to them quickly. **What problems is Yodel.io solving and how is that benefiting you?** I think the biggest solution was a phone line that remote teams could use as well as having that phone line ring in the place we spend most of our time, Slack. ### 26. The perfect assistant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2019 **What do you like best about Yodel.io?** The transcription feature makes my live easier. **What do you dislike about Yodel.io?** There is no unnecessary functionality in Yodel. **What problems is Yodel.io solving and how is that benefiting you?** It saves my time with useful automation features like Dialogflow. Also tagging makes it easier to find calls. ### 27. Pretty cool service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2019 **What do you like best about Yodel.io?** Its the perfect tool for freelancing around the world. You dont have to worry about roaming aso...Tracking and all those state of the art functions makes the tool perfect. **What do you dislike about Yodel.io?** There is nothing at the moment, all my requirements are here **What problems is Yodel.io solving and how is that benefiting you?** Its a great tool for managing many phone accounts and having a nice overview. ### 28. Yodel, very handy for remote working **Rating:** 3.5/5.0 stars **Reviewed by:** Paul H. | Lead Web Designer, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2018 **What do you like best about Yodel.io?** I use it for remote work having two numbers that go to my cell phone while travelling,, Their interface when you log in, is very easy to add voicemails and set times to receive calls and divert them etc **What do you dislike about Yodel.io?** that it is so integrated with slack . I would prefer an android app, Although i hear it is on the horizon **Recommendations to others considering Yodel.io:** their support is marvelous. Ask any question you need to and they get back promptly.. **What problems is Yodel.io solving and how is that benefiting you?** Basically, I like to travel when i work and this makes it convenient to have clients call me while im abroad. What makes it better than skype etc is that is very easy to divert calls to voicemail or redirect to a different employee. ## Yodel.io Discussions - [What is Yodel.io used for?](https://www.g2.com/discussions/what-is-yodel-io-used-for) - [View Yodel.io pricing details and edition comparison](https://www.g2.com/products/yodel-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+01%3A12%3A42+-0500&secure%5Bsession_id%5D=ecf23055-e08c-49ea-90be-9850fbc0c92f&secure%5Btoken%5D=30113b71a4e54abb3a8c71795aa687feaf492556ccaab3dc03ddfec064278bdf&format=llm_user) ## Yodel.io Features **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Productivity Bots** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top Yodel.io Alternatives - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,003 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,388 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,552 reviews)