Best VoIP Providers with Video Calls Capabilities

How Many VoIP Providers Products Does G2 Track?

Total Products under this Category: 559

Category Stats (Nov 2026)

  • Average Rating: 4.4/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: VoiceStack (+10.92%) - Among all products in this category, VoiceStack recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank VoIP Providers Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 67,700+ Authentic Reviews
  • 559+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for VoIP Providers

G2 Grid® for VoIP Providers plotting products by satisfaction and market presence

Highlighted products: RingEX, Nextiva, Quo, Zoom Phone, Dialpad Connect, Webex Suite, Webex Calling, and Aircall.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=quo-quo&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=dialpad-connect&focus%5B%5D=cisco-webex-suite&focus%5B%5D=webex-calling&focus%5B%5D=aircall)

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

Average Rating: 4.2/5.0

Total Reviews: 1,493

How Do G2 Users Rate RingEX?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.2/10)
  • VOiP Number: 9.1/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind RingEX?

  • Seller: RingCentral
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Belmont, CA
  • LinkedIn® Page: www.linkedin.com
    6,675 employees on LinkedIn®
  • Ownership: NYSE:RNG

Who Uses This Product?

  • Who Uses This: Office Manager, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Small, 36% Medium

What Do G2 Reviewers Say About RingEX?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of RingEX, appreciating its straightforward setup and intuitive interface for seamless communication.
  • Users praise the responsive customer support of RingEX, which enhances their overall experience and satisfaction.
  • Users value the seamless phone calls feature of RingEX, ensuring reliability and ease in team communication.
  • Users appreciate the excellent support and easy implementation of RingEX, facilitating quick adaptation and seamless integration.
  • Users appreciate the robust reliability of RingEX, ensuring seamless operations and minimal downtime for critical functions.
Cons
  • Users find that customer support is inadequate, making it challenging to resolve common issues effectively.
  • Users find the complex processes of RingEX overwhelming, particularly during the initial setup and employee additions.
  • Users report that customer service is often difficult to access, leading to frustrating experiences with support issues.
  • Users experience call quality issues that can impact reliability, including dropped calls and location-based performance problems.
  • Users find the customer support lacking, often facing difficulties in reaching live representatives for assistance.

What Are Recent G2 Reviews of RingEX?

What Are G2 Users Discussing About RingEX?

Nextiva

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

Average Rating: 4.5/5.0

Total Reviews: 3,667

How Do G2 Users Rate Nextiva?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.2/10)
  • VOiP Number: 9.2/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Nextiva?

  • Seller: Nextiva
  • Year Founded: 2008
  • HQ Location: Scottsdale, Arizona
  • LinkedIn® Page: www.linkedin.com
    1,497 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Office Manager
  • Top Industries: Hospital & Health Care, Insurance
  • Company Size: 77% Small, 22% Medium

What Do G2 Reviewers Say About Nextiva?

AI-generated summary from verified user reviews

Pros
  • Users praise Nextiva for its excellent customer support, enhancing their overall communication and operational efficiency.
  • Users value the ease of use of Nextiva, noting its reliability and smooth transition during setup.
  • Users appreciate the great customer service and reliable communication provided by Nextiva, enhancing their practice's productivity.
  • Users highlight the easy setup of Nextiva, making transitions smooth and efficient for their communication needs.
  • Users commend the reliability of Nextiva, praising its consistent performance and critical role in patient communication.
Cons
  • Users find the difficult configuration of Nextiva's portal frustrating, especially for managing call centers and settings.
  • Users find the complexity of Nextiva's interface and support access frustrating, impacting overall usability.
  • Users find the number issues frustrating, with spam display and delays in caller information affecting their experience.
  • Users find the complex processes of Nextiva challenging, particularly when managing multiple schedules and reporting.
  • Users find the difficult setup of Nextiva frustrating, requiring extra time and effort to configure properly.

What Are Recent G2 Reviews of Nextiva?

What Are G2 Users Discussing About Nextiva?

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Average Rating: 4.4/5.0

Total Reviews: 4,091

How Do G2 Users Rate Dialpad Connect?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.2/10)
  • VOiP Number: 9.3/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Dialpad Connect?

  • Seller: Dialpad
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Ramon, California
  • LinkedIn® Page: www.linkedin.com
    1,511 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 56% Small, 32% Medium

What Do G2 Reviewers Say About Dialpad Connect?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Dialpad Connect, enabling quick onboarding and smooth team collaboration.
  • Users appreciate the customizable call management features of Dialpad Connect, enhancing communication and workflow efficiency.
  • Users appreciate the customizable call features and AI-driven insights that enhance conversation handling and productivity.
  • Users value the call recording feature of Dialpad Connect for its ease and usefulness in capturing details.
  • Users love the excellent interface and AI transcription features of Dialpad Connect, enhancing collaboration and conversation recall.
Cons
  • Users experience call issues with dropped calls on weak connections and limitations in reporting and analytics features.
  • Users experience connection issues that lead to dropped calls and lag, particularly with weak internet connections.
  • Users find the missing functionality in Dialpad Connect frustrating, particularly with notifications and integration issues.
  • Users report recording issues with Dialpad Connect, including poor call quality and complex integrations hindering performance.
  • Users report call quality issues with Dialpad Connect, especially during unstable internet connections, leading to dropped calls.

What Are Recent G2 Reviews of Dialpad Connect?

What Are G2 Users Discussing About Dialpad Connect?

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Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams. Seamless Collaboration: Integrated directly into the Webex App, users can transition from a phone call to a video meeting or group chat with a single click, keeping workflows uninterrupted. Flexible Deployment: Whether you are looking for a cloud-only solution, a premises-based system, or a hybrid approach, Webex Calling adapts to your specific business needs. AI-Powered Intelligence: Leverage built-in AI features, such as background noise removal and real-time transcription, to ensure professional and clear communications in any environment. Simplified Management: Manage your entire global phone system through the Webex Control Hub, a single-pane-of-glass interface that provides deep analytics, security, and provisioning tools. Global Reach: Support your international offices with local calling capabilities in over 100 countries, backed by a secure and compliant global network. Why Choose Webex Calling? Webex Calling empowers organizations to stay connected from anywhere, on any device. By combining the ease of a modern phone system with the power of the Webex collaboration suite, it helps businesses improve productivity, reduce IT complexity, and provide a world-class communication experience for both employees and customers.

Average Rating: 4.5/5.0

Total Reviews: 628

How Do G2 Users Rate Webex Calling?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.2/10)
  • VOiP Number: 9.0/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Webex Calling?

  • Seller: Cisco
  • Company Website:
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO

Who Uses This Product?

  • Who Uses This: Software Engineer, Associate
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 32% Small

What Do G2 Reviewers Say About Webex Calling?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Webex Calling, appreciating its simple setup and seamless accessibility across devices.
  • Users commend the reliability of Webex Calling, experiencing minimal issues like call drops and latency during sessions.
  • Users value the excellent call quality of Webex Calling, experiencing minimal issues like drops or latency during calls.
  • Users highly value the seamless video conferencing and communication integration provided by Webex Calling within the Cisco ecosystem.
  • Users appreciate the seamless integration of Webex Calling with their systems, enhancing communication and collaboration for remote teams.
Cons
  • Users find the call routing and reporting processes overly complex, making automation and understanding difficult.
  • Users find the lack of intuitiveness in Webex Calling frustrating, complicating setup and automation processes.
  • Users report slow performance with Webex Calling, particularly in the desktop app, affecting usability and productivity.
  • Users experience performance issues with Webex Calling, especially on older devices, affecting overall usability and efficiency.
  • Users encounter limited customization options with Webex Calling, affecting troubleshooting and requiring additional support for resolution.

What Are Recent G2 Reviews of Webex Calling?

What Are G2 Users Discussing About Webex Calling?

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next.

Average Rating: 4.2/5.0

Total Reviews: 931

How Do G2 Users Rate 8x8 Work?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.8/10)
  • Phone Calls: 9.0/10 (Category avg: 9.2/10)
  • VOiP Number: 9.1/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind 8x8 Work?

  • Seller: 8x8
  • Company Website:
  • Year Founded: 1987
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    2,846 employees on LinkedIn®
  • Ownership: NYSE:EGHT

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 54% Small, 35% Medium

What Do G2 Reviewers Say About 8x8 Work?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of 8x8 Work, facilitating effortless call management and seamless integration.
  • Users value the easy communication features of 8x8 Work, enabling seamless contact and privacy on personal devices.
  • Users value the reliability of 8x8 Work, enjoying seamless call quality and dependable integration across devices.
  • Users commend 8x8 Work for its top-notch customer support, with rapid assistance and effective guidance for all needs.
  • Users appreciate the easy implementation and excellent mobility of 8x8 Work, facilitating seamless communication across devices.
Cons
  • Users report slow customer service responses, negatively impacting their overall experience with 8x8 Work.
  • Users find the slow response times of customer support to be frustrating, impacting their overall experience negatively.
  • Users find the customer support inadequate, with slow response times negatively affecting their overall experience.
  • Users find the limited features of 8x8 Work frustrating, especially regarding customization and setup complexity.
  • Users report technical issues like glitches, inadequate caller ID, and update failures in the 8x8 Work app.

What Are Recent G2 Reviews of 8x8 Work?

What Are G2 Users Discussing About 8x8 Work?

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration. Connect anywhere, any way: Join meetings, calls, and chats from any device with GoTo Connect’s unified platform, keeping your teams and customers connected—wherever work happens. Easy to use and manage: Our fully hosted system ensures fast setup, effortless scaling, and straightforward management—no IT required. Unmatched reliability: Ensure 99.999% uptime, crystal-clear voice, and top-rated support so your business never misses a beat. Modern automation & AI: GoTo Connect’s built-in AI Receptionist welcomes callers, routes conversations, and automates routine tasks—no third-party apps needed. Built for growth: Enhance your telecommunications with contact center and customer engagement tools that scale as you do. With award-winning support, industry-leading uptime, and top customer satisfaction scores, GoTo Connect isn’t just a phone system—it’s the backbone of meaningful and reliable business communication. Whether you’re streamlining internal calls, running virtual meetings, or enhancing customer engagement, GoTo Connect ensures every interaction is effortless, effective, and ready to help your business succeed.

Average Rating: 4.4/5.0

Total Reviews: 1,408

How Do G2 Users Rate GoTo Connect?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.2/10)
  • VOiP Number: 9.1/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind GoTo Connect?

  • Seller: GoTo
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    980 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 69% Small, 25% Medium

What Do G2 Reviewers Say About GoTo Connect?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of GoTo Connect, enjoying seamless access and management of communications from anywhere.
  • Users highly value the helpful customer support of GoTo Connect, facilitating smooth implementation and ongoing management.
  • Users value the reliability of GoTo Connect, significantly improving communication and workflow efficiency for their organizations.
  • Users value the easy setup of GoTo Connect, simplifying integration and enhancing communication efficiency in their workflow.
  • Users appreciate the ease of management and comprehensive communication features of GoTo Connect for their large teams.
Cons
  • Users experience call issues with voice lag and delays in text delivery, complicating their communication efforts.
  • Users notice administration challenges due to split portals and difficulties with transferring phone numbers and adding devices.
  • Users find the limited features of GoTo Connect restrict workflow efficiency and create confusion during setup.
  • Users experience inconsistent customer service and face difficulties with onboarding and resolving issues effectively.
  • Users experience poor customer support with inconsistent assistance and difficulties in resolving issues during onboarding.

What Are Recent G2 Reviews of GoTo Connect?

What Are G2 Users Discussing About GoTo Connect?

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability.

Average Rating: 4.3/5.0

Total Reviews: 478

How Do G2 Users Rate Vonage Business Communications?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.2/10)
  • VOiP Number: 9.3/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Vonage Business Communications?

  • Seller: Vonage
  • Year Founded: 2001
  • HQ Location: Holmdel, NJ
  • LinkedIn® Page: www.linkedin.com
    2,820 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: President, Office Manager
  • Top Industries: Staffing and Recruiting, Information Technology and Services
  • Company Size: 60% Small, 33% Medium

What Do G2 Reviewers Say About Vonage Business Communications?

AI-generated summary from verified user reviews

Pros
  • Users find Vonage Business Communications highly user-friendly, simplifying communication with its intuitive interface and seamless integration.
  • Users value the high reliability of Vonage Business Communications, ensuring clear, consistent calls and timely updates.
  • Users enjoy the integrated calling features of Vonage, streamlining communication and enhancing remote collaboration.
  • Users commend the fantastic customer support of Vonage Business Communications, enhancing their overall experience of the platform.
  • Users value the integrated messaging features of Vonage, enhancing seamless communication on a single platform.
Cons
  • Users face texting limitations with Vonage, experiencing reliability issues and difficulties exporting contacts effectively.
  • Users report frequent call drops during conversations, impacting communication and overall experience with Vonage Business Communications.
  • Users experience slow and unhelpful customer support, leading to frustrations and unresolved issues with their projects.
  • Users report call connectivity issues that affect transfer reliability and result in dropped calls and message sending problems.
  • Users often face connection issues with Vonage Business Communications, impacting call reliability and resulting in missed calls.

What Are Recent G2 Reviews of Vonage Business Communications?

What Are G2 Users Discussing About Vonage Business Communications?

Intermedia Unite

Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts.

Average Rating: 4.5/5.0

Total Reviews: 506

How Do G2 Users Rate Intermedia Unite?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Phone Calls: 9.6/10 (Category avg: 9.2/10)
  • VOiP Number: 9.5/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Intermedia Unite?

  • Seller: Intermedia
  • Company Website:
  • Year Founded: 1993
  • HQ Location: Sunnyvale, California
  • LinkedIn® Page: www.linkedin.com
    1,410 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 67% Small, 22% Medium

What Do G2 Reviewers Say About Intermedia Unite?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive and knowledgeable customer support from Intermedia Unite for resolving issues efficiently.
  • Users value the ease of use of Intermedia Unite, enjoying seamless communication across platforms and efficient meeting management.
  • Users commend the exceptional customer service of Intermedia Unite, highlighting supportive onboarding and responsive tech support.
  • Users appreciate the intuitive design of Intermedia Unite, making it easy to manage communication and collaborate effectively.
  • Users praise the exceptional reliability of Intermedia Unite, ensuring consistent performance and nearly 100% uptime.
Cons
  • Users experience high internet dependency with Intermedia Unite, causing call drops and issues during network challenges.
  • Users report administrative complexities with Intermedia Unite, which hinder new admins and require additional support.
  • Users face admin control issues with Intermedia Unite, affecting new admins and causing call disruptions during connectivity problems.
  • Users experience connection issues with Intermedia Unite, leading to dropped calls during network disruptions.
  • Users find the customer service lacking, facing issues with communication and ineffective tech support responses.

What Are Recent G2 Reviews of Intermedia Unite?

What Are G2 Users Discussing About Intermedia Unite?

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

Average Rating: 4.4/5.0

Total Reviews: 452

How Do G2 Users Rate 3CX?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Phone Calls: 9.5/10 (Category avg: 9.2/10)
  • VOiP Number: 8.9/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind 3CX?

  • Seller: 3CX
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Nicosia
  • LinkedIn® Page: www.linkedin.com
    184 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, President
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 50% Medium, 43% Small

What Do G2 Reviewers Say About 3CX?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of 3CX, appreciating its user-friendly interface and straightforward setup process.
  • Users appreciate the reliability of 3CX, finding it practical and efficient for daily office use.
  • Users appreciate the flexibility of 3CX, benefiting from its customizable features and affordable, user-friendly setup.
  • Users rave about the affordable pricing and user-friendly features of 3CX, enhancing connectivity and customization.
  • Users love the easy setup of 3CX, enabling quick and seamless implementation for enhanced accessibility.
Cons
  • Users find ongoing administration complex, which complicates the initially easy setup and affects overall functionality.
  • Users face difficult configuration challenges with 3CX, often needing outside help for intuitive setup and troubleshooting.
  • Users find the learning curve for non-technical administrators steep, requiring support for configuration and troubleshooting.
  • Users are frustrated with limited features and lack of advanced customizations, impacting their overall experience with 3CX.
  • Users find 3CX expensive, especially with premium features and recurring costs impacting overall value.

What Are Recent G2 Reviews of 3CX?

What Are G2 Users Discussing About 3CX?

Phone.com

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected from anywhere on any device? Phone.com offers all of the modern features of a big-enterprise phone system but is affordable and easy to use for entrepreneurs and growing businesses. In just minutes, you can take your business to the next level. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Big business features keep even the smallest business sounding large to potential customers. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.

Average Rating: 3.5/5.0

Total Reviews: 32

How Do G2 Users Rate Phone.com?

  • Has the product been a good partner in doing business?: 7.2/10 (Category avg: 8.8/10)
  • Phone Calls: 9.1/10 (Category avg: 9.2/10)
  • VOiP Number: 9.0/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Phone.com?

  • Seller: Phone.com
  • Year Founded: 2008
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    631 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 74% Small, 17% Medium

What Do G2 Reviewers Say About Phone.com?

AI-generated summary from verified user reviews

Pros
  • Users value the dedicated business phone solution of Phone.com, appreciating seamless service and excellent customer support.
  • Users commend the exceptional customer service at Phone.com, highlighting prompt and knowledgeable support during setup.
  • Users commend the excellent customer support from Phone.com, highlighting prompt and knowledgeable assistance during setup.
  • Users find excellent customer support from Phone.com, making the setup process seamless and stress-free.
  • Users value the user-friendly interface of Phone.com, enhancing communication efficiency and flexibility for business needs.
Cons
  • Users face call connectivity issues that hinder functionality, making the app problematic for business communication.
  • Users face frequent call drops and functionality issues, making Phone.com less effective for professional use.
  • Users find the internet dependency problematic, as it complicates call functionality and limits usability for businesses.
  • Users face meeting issues due to app download requirements and functionality problems that hinder business use.
  • Users find meeting management ineffective since participants must download the app, complicating business communication.

What Are Recent G2 Reviews of Phone.com?

What Are G2 Users Discussing About Phone.com?

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform. - Enhanced Mobility: Supports mobile and remote workers with features that enable productivity from any location, transforming workspaces and attracting top talent. - Scalability: Accommodates organizations of varying sizes, from small businesses to large enterprises with up to 80,000 users, ensuring the solution grows with the organization's needs. - Cloud-Connected Operations: Offers Webex Cloud-Connected UC services, allowing centralized control of operations functions such as upgrades, analytics, and troubleshooting across multiple sites. - Open and Interoperable: Supports industry standards and a broad ecosystem of third-party integrations, facilitating rich collaboration and embedding communication within business applications. - Security and Compliance: Utilizes the latest authentication, encryption, and communication protocols, complying with key industry certifications to secure data and communications across various sectors. Primary Value and Solutions Provided: Cisco Unified Communications Manager addresses the need for a cohesive and efficient communication system within organizations. By integrating various communication services, it simplifies infrastructure, reduces costs, and enhances collaboration among employees, regardless of their location or device. Its scalability ensures that businesses can adapt to growth and changing requirements, while robust security measures protect sensitive information. The solution's flexibility, including cloud-connected options, allows organizations to modernize their communication systems and support a dynamic workforce effectively.

Average Rating: 4.4/5.0

Total Reviews: 104

How Do G2 Users Rate Cisco Unified Communications Manager (CallManager)?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.8/10)
  • Phone Calls: 9.8/10 (Category avg: 9.2/10)
  • VOiP Number: 9.1/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Cisco Unified Communications Manager (CallManager)?

  • Seller: Cisco
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO
  • Phone: 847-678-6600

Who Uses This Product?

  • Top Industries: Information Technology and Services, Higher Education
  • Company Size: 49% Medium, 45% Large

What Do G2 Reviewers Say About Cisco Unified Communications Manager (CallManager)?

AI-generated summary from verified user reviews

Pros
  • Users value the reliability of Cisco Unified Communications Manager for seamless communication and efficient management in closed networks.
  • Users value the robust video conferencing capabilities of Cisco Unified Communications Manager for seamless communication solutions.
  • Users value the effective communication capabilities of Cisco Unified Communications Manager, enhancing collaboration within closed networks.
  • Users value the exceptional customer service support provided by CUCM, enhancing their 24/7 operational efficiency.
  • Users value the intelligent messaging features of CUCM, enhancing communication and efficiency for customer service operations.
Cons
  • Users find the complex processes of CUCM overwhelming, especially with server management and integration challenges.
  • Users face challenges due to the missing internal billing & call detail record interface, impacting their management of usage.
  • Users find the high cost of Cisco Unified Communications Manager challenging, especially for smaller businesses with fewer users.
  • Users report a lack of internal billing and call detail record interface, limiting operational functionality and reporting.
  • Users express frustration over the missing internal billing and call detail record interface, impacting their usage and tracking.

What Are Recent G2 Reviews of Cisco Unified Communications Manager (CallManager)?

What Are G2 Users Discussing About Cisco Unified Communications Manager (CallManager)?

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications. This approach delivers rapid, agile improvements to meet the real-world needs of customers and partners. From API integrations and workflow automation to purpose-built vertical solutions, Sangoma ensures that innovation isn't a buzzword — it's built in. - Cloud UCaaS: Easy to deploy and manage, ideal for businesses with limited IT resources - Hybrid UCaaS: Combines the scalability of cloud with the security of on-prem. Designed for high-reliability use cases like healthcare, with local survivability and 4G/5G failover - On-Prem UC: Best for government, education, and municipal sectors seeking full control and traditional telephony functionality Sangoma’s UC platform integrates with Microsoft Teams and CRMs like Salesforce, and can be paired with contact center tools, plug-and-play phones (wired and wireless), headsets, and accessories. It also supports VoIP gateways, Session Border Controllers for secure remote connectivity, and managed security and networking solutions.

Average Rating: 4.2/5.0

Total Reviews: 240

How Do G2 Users Rate Sangoma Unified Communications Platform?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.2/10)
  • VOiP Number: 9.1/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Sangoma Unified Communications Platform?

  • Seller: Sangoma
  • Year Founded: 1984
  • HQ Location: Markham, ON
  • LinkedIn® Page: www.linkedin.com
    612 employees on LinkedIn®
  • Ownership: TSX-V:STC
  • Total Revenue (USD mm): $2,288

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Hospital & Health Care, Financial Services
  • Company Size: 51% Small, 48% Medium

What Do G2 Reviewers Say About Sangoma Unified Communications Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Sangoma, enabling seamless management of communication tools in one place.
  • Users appreciate the wide range of customizable features in Sangoma, enabling efficient and smooth communication for their business.
  • Users value the reliability of Sangoma Unified Communications Platform, consistently enhancing productivity and ensuring seamless communication.
  • Users value the reliable call quality of Sangoma Unified Communications Platform, enhancing their communication experience effortlessly.
  • Users value the integrated communication capabilities of Sangoma, enhancing productivity and connectivity for their teams.
Cons
  • Users find the setup process complex, which can be difficult for those without telephony expertise.
  • Users find the difficult settings management to be complex, especially for those without telephony expertise.
  • Users find the high costs of Sangoma's licenses and add-ons to be a limiting factor compared to competitors.
  • Users find the high cost of Sangoma's platform can escalate quickly with licenses and add-ons, making it less competitive.
  • Users find the platform has a lack of intuitiveness, with outdated interfaces and simplistic mobile app design.

What Are Recent G2 Reviews of Sangoma Unified Communications Platform?

What Are G2 Users Discussing About Sangoma Unified Communications Platform?

FluentStream Technologies

FluentStream Technologies offers a comprehensive cloud-based communications platform tailored for small and medium-sized businesses (SMBs). Their solutions encompass voice services, video conferencing, business texting, eFax, and contact center functionalities, all designed to enhance collaboration, boost productivity, and improve customer engagement. With a focus on flexibility and scalability, FluentStream ensures that businesses can communicate effectively from any device or location. Key Features and Functionality: - Voice Services: VoIP-enabled calling facilitates seamless collaboration, enhancing productivity and customer service across devices and locations. - Video Conferencing: High-quality video meetings with features like virtual backgrounds, screen sharing, whiteboarding, team messaging, in-meeting chat, and AI-powered smart meeting summaries. - Business Texting and eFax: Integrated solutions for sending and receiving text messages and faxes, streamlining communication channels. - Contact Center Services: Comprehensive call center services optimize agents' ability to respond quickly and accurately to customer needs, enabling data-driven decision-making. - Mobile and Web Applications: Manage calls, create call routes, edit user accounts, and handle notifications from anywhere using FluentStream's mobile and web apps. - AI and Automation: Features like transcription, sentiment analysis, smart routing, and workflow triggers save time and improve service quality. Primary Value and Solutions Provided: FluentStream's platform addresses the communication challenges faced by SMBs by offering a unified, cloud-based solution that integrates various communication channels into one secure, easy-to-manage space. This integration eliminates the need for multiple platforms, reducing complexity and costs. The flexibility of their services allows businesses to operate efficiently in remote or hybrid work environments, ensuring that teams remain connected and responsive to customer needs. With over 100 features, including advanced call routing, analytics, and CRM integrations, FluentStream empowers businesses to customize their communication systems to fit their unique requirements. Additionally, their award-winning, US-based 24/7 customer support ensures that businesses have the assistance they need whenever they need it.

Average Rating: 4.8/5.0

Total Reviews: 13

How Do G2 Users Rate FluentStream Technologies?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.8/10)
  • Phone Calls: 9.4/10 (Category avg: 9.2/10)
  • VOiP Number: 9.8/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind FluentStream Technologies?

Who Uses This Product?

  • Company Size: 92% Small, 8% Medium

What Do G2 Reviewers Say About FluentStream Technologies?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the access ease of FluentStream, allowing tailored permissions and efficient voicemail messaging.
  • Users appreciate the voicemail drop feature and easy access controls, streamlining their communication processes efficiently.
  • Users commend the call quality of FluentStream, enhancing their communication experience with reliable performance.
  • Users value the easy-to-use call recording feature, enabling efficient communication and management of calls.
  • Users praise the ease of use of FluentStream Technologies, enjoying its versatile access and efficient voicemail features.
Cons
  • Users experience call connectivity issues, resulting in dropped calls and disrupted communication during important conversations.
  • Users report call drops due to internet connection issues, negatively impacting communication reliability with FluentStream Technologies.
  • Users experience call issues with FluentStream Technologies, often facing dropped calls and connection problems.
  • Users experience connection issues with FluentStream, resulting in frustrating dropped calls and unreliable service.
  • Users experience connection issues with FluentStream Technologies, leading to dropped calls and frustrating communication problems.

What Are Recent G2 Reviews of FluentStream Technologies?

What Are G2 Users Discussing About FluentStream Technologies?

Monster VoIP

Say goodbye to complex business phone systems Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful phone system or a larger company looking to scale — Monster VoIP has you covered. A feature-rich business phone system: Give your company the calling functionality, agility, and support it needs to excel in the digital age with Monster VoIP's powerful cloud PBX system. Simplify your business phone solution with Monster VoIP. Discover best-in-class solutions that support your business, its people, and its processes. Book a meeting today to explore your options. Monster VoIP offers fully hosted Enterprise Phone Systems that include Mobilty, SMS, Screen Sharing, Click2Call and CRM Integrations.

Average Rating: 4.3/5.0

Total Reviews: 32

How Do G2 Users Rate Monster VoIP?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.2/10)
  • VOiP Number: 8.2/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Monster VoIP?

Who Uses This Product?

  • Top Industries: Insurance
  • Company Size: 91% Small, 9% Medium

What Are Recent G2 Reviews of Monster VoIP?

What Are G2 Users Discussing About Monster VoIP?