HighLevel
HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!
Average Rating: 4.6/5.0
Total Reviews: 647
How Do G2 Users Rate HighLevel?
- Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
- Customization : 8.6/10 (Category avg: 8.4/10)
- Performance and Reliability: 8.4/10 (Category avg: 8.7/10)
- Workflow Capability: 8.9/10 (Category avg: 8.5/10)
Who Is the Company Behind HighLevel?
- Seller: HighLevel
- Company Website:
- Year Founded: 2018
- HQ Location: Dallas, Texas
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LinkedIn® Page: www.linkedin.com
2,569 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, CEO
- Top Industries: Marketing and Advertising, Consulting
- Company Size: 65% Small, 3% Medium
What Do G2 Reviewers Say About HighLevel?
AI-generated summary from verified user reviews
Pros
- Users value the all-in-one platform of HighLevel, which effectively integrates various marketing tools for efficiency.
- Users appreciate the excellent customer support and effective onboarding that enhance their digital marketing experience with HighLevel.
- Users love the exceptional customer support from HighLevel, appreciating their quick response times and helpful onboarding process.
- Users value the all-in-one digital marketing solution of HighLevel, aiding in campaign management and client communication.
- Users value the automation capabilities of HighLevel, enhancing efficiency and streamlining their marketing workflows effortlessly.
Cons
- Users find the learning curve steep, making it overwhelming to grasp the full capabilities of HighLevel.
- Users find missing features in HighLevel, particularly in email marketing and dashboard functionality, affecting overall usability.
- Users find the steep learning curve of HighLevel overwhelming, making initial setup and understanding challenging.
- Users find HighLevel not intuitive, requiring significant time and effort to navigate its complex features effectively.
- Users often experience poor customer support that complicates setup and hinders their ability to utilize the platform effectively.
What Are Recent G2 Reviews of HighLevel?
"Complete All-in-One Platform That Keeps Client Management Organized"
Rating: 5.0/5.0 stars
— Good Agency A.
"One Platform for Managing Leads and Customer Relationshipsll-in-One CRM and Automation"
Rating: 4.5/5.0 stars
— Rajesh B.
What Are G2 Users Discussing About HighLevel?
- How are other agencies working around HighLevel’s limits for bigger or more custom clients? - 3 comments, 1 upvote
- Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients? - 1 comment
- What tips do you have for keeping email and SMS healthy when the tech side feels fragile? - 1 comment, 1 upvote
- How are you handling HighLevel’s steep learning curve without losing days of billable time? - 2 comments
- Unstable workflows and random glitches slow down client work and force me to recheck everything - 1 comment, 1 upvote

