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Comarch Marketing Automation Reviews & Product Details

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User Insights

Average based on 14 real user reviews.

Comarch Marketing Automation Reviews (14)

Reviews

Comarch Marketing Automation Reviews (14)

4.5
14 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customer support provided by this software, highlighting its ability to streamline marketing activities and automate repetitive tasks. Many appreciate the robust features that enhance campaign management and improve sales processes. However, some users note that the user interface could benefit from further improvements.

Pros & Cons

Generated from real user reviews
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Lai V.
LV
Lai V.
Head of B2B Sales & Digital Operations
Wholesale
Mid-Market (51-1000 emp.)
"Tailored for B2B Wholesale, Compliant & Efficient"
4/5
What do you like best about Comarch Marketing Automation?

I like how well Comarch Marketing Automation is tailored to B2B wholesale and German/EU business needs. The built-in GDPR-compliant data handling and customer consent management save us from needing extra tools for compliance. It integrates smoothly with our ERP and wholesale ordering systems, ensuring that customer data, order history, and marketing interactions are aligned in real time. I appreciate the straightforward workflow builder and customer segmentation, which allow us to create targeted campaigns without technical support. Reliable delivery and industry-focused reporting make it easy to track engagement and measure the impact on wholesale sales. These features reduce repetitive work, keep customer data consistent, improve response speed to wholesale buyers, and help drive repeat orders while complying with German and EU regulations. Review collected by and hosted on G2.com.

What do you dislike about Comarch Marketing Automation?

Some advanced automation rules are less flexible, requiring workarounds for cross-region customer journeys. The reporting dashboard lacks deep customization for EU compliance exports and wholesale-specific KPIs like repeat-order campaign ROI. Integrations with some smaller German logistics and accounting tools require extra setup instead of native connectors. The user interface can feel less modern, and certain bulk actions take more steps than expected. SMS deliverability to certain EU countries can be inconsistent, which affects time-sensitive restock alerts. Review collected by and hosted on G2.com.

pramod k.
PK
pramod k.
Senior Technical Architect
Enterprise (> 1000 emp.)
"Amazing Product I Want to Use for a Long Time"
5/5
What do you like best about Comarch Marketing Automation?

It's amazing product and I would like to use this product for a long long time Review collected by and hosted on G2.com.

What do you dislike about Comarch Marketing Automation?

It's amazing product and I would like to use this product for a long long time Review collected by and hosted on G2.com.

Rakul P.
RP
Rakul P.
Manager
Consumer Goods
Mid-Market (51-1000 emp.)
"Best automation marketing tool."
5/5
What do you like best about Comarch Marketing Automation?

It has AI integrated in it which does most of the final work or suggestions. Helps to do different marketing activities under one roof. Easy to use and integrate. The support team is available all the time for any queries. Helps to increase the leads. Review collected by and hosted on G2.com.

What do you dislike about Comarch Marketing Automation?

The costing of the product is a bit high for start-up companies to use. Review collected by and hosted on G2.com.

Arun S.
AS
Arun S.
Administrator
Mid-Market (51-1000 emp.)
"Best Marketing Automation System - Comarch"
5/5
What do you like best about Comarch Marketing Automation?

All features are good e.g. to send sms, mails, mobile push notifications. On basis of different conditions / workflow we can set the campaign. Application is much user friendly, easy. We are using this application daily. Review collected by and hosted on G2.com.

What do you dislike about Comarch Marketing Automation?

Nothing much about dislike things about Comarch Marketing Automation. They can improve report flexibility they have scope in this section to improve. Review collected by and hosted on G2.com.

vivek v.
VV
vivek v.
Technical Team Lead
Mid-Market (51-1000 emp.)
"Excellent Product"
4.5/5
What do you like best about Comarch Marketing Automation?

Support business automation cases and improved sales process in organization Review collected by and hosted on G2.com.

What do you dislike about Comarch Marketing Automation?

We make make the ui more user friendly for the users Review collected by and hosted on G2.com.

Christy P.
CP
Christy P.
Digital Strag.
Enterprise (> 1000 emp.)
"I have not had much experience with this applications."
3.5/5
What do you like best about Comarch Marketing Automation?

Ease of use and customer support. THank you Review collected by and hosted on G2.com.

What do you dislike about Comarch Marketing Automation?

I do not have any complaints about this application. Review collected by and hosted on G2.com.

Jay G.
JG
Jay G.
Mid-Market (51-1000 emp.)
"Great Variety"
5/5
What do you like best about Comarch Marketing Automation?

I am very pleased with the amount/variety of mailings we get that I can use myself and pass on to my staff. Nice job! Review collected by and hosted on G2.com.

What do you dislike about Comarch Marketing Automation?

Nothing to report that is wrong with ANY Review collected by and hosted on G2.com.

Henry H.
HH
Henry H.
Retail Sales Merchandiser
Small-Business (50 or fewer emp.)
"needs and priorities to determine if Comarch Marketing is the right fit for you."
5/5
What do you like best about Comarch Marketing Automation?

its robust features, including advanced segmentation, personalized messaging, and automation workflows. It enables businesses to create targeted marketing campaigns, optimize customer engagement, and drive better results. Review collected by and hosted on G2.com.

What do you dislike about Comarch Marketing Automation?

it’s worth noting that while Comarch Marketing Automation has many positive features, some users may have specific preferences or requirements that the platform may not fully meet. It’s always a good idea to evaluate different marketing automation solutions based on your specific needs and conduct thorough research to find the one that aligns best with your business objectives. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"My best friend when creating our newsletter!"
4/5
What do you like best about Comarch Marketing Automation?

I am thrilled to share my experience with Comarch Marketing Automation for our employee newsletter. This software has truly transformed our marketing efforts. One of my favorite aspects is the user-friendly interface, which allows me to easily navigate and create engaging newsletters without any technical expertise. Additionally, the segmentation capabilities are remarkable. I can effortlessly target specific audience segments based on their preferences, ensuring our messages are highly personalized. The automation features have saved us countless hours by automating repetitive tasks and delivering timely messages. Lastly, the detailed analytics provide valuable insights into our campaign performance, helping us make data-driven decisions. Comarch Marketing Automation is an invaluable asset for our newsletter strategy! Review collected by and hosted on G2.com.

What do you dislike about Comarch Marketing Automation?

While I am generally satisfied with Comarch Marketing Automation for our newsletter, there are a few minor aspects that I find slightly less appealing. One area for improvement is the reporting interface. Although it provides valuable insights, the visual representation could be more intuitive and customizable. Additionally, I occasionally encounter minor glitches or delays when navigating through the software, which can disrupt my workflow. While these issues do not significantly impact my overall experience, addressing them would enhance the user experience even further. Despite these minor concerns, Comarch Marketing Automation remains a powerful tool that greatly supports our newsletter marketing efforts. Review collected by and hosted on G2.com.

KK
Kumar k.
Admin
Small-Business (50 or fewer emp.)
"Like the product"
4.5/5
What do you like best about Comarch Marketing Automation?

they are very good at marketing and customer-facing and focus on the customer needs Review collected by and hosted on G2.com.

What do you dislike about Comarch Marketing Automation?

There is no dislike for this product everything seems to be perfectly fine. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Comarch Marketing Automation Features
Data Import & Export Tools
Customization
Workflow Capability
Sending Outbound Emails
Manage Email Deliverability
A/B Testing
Search Tracking and Optimization