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Best Enterprise Knowledge Management Software - Page 2

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall Knowledge Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Knowledge Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Knowledge Management category.

In addition to qualifying for inclusion in the Knowledge Management Software category, to qualify for inclusion in the Enterprise Business Knowledge Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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47 Listings in Enterprise Knowledge Management Software Available

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    G2 Score
Tango
(375)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tango is a browser extension that makes knowledge sharing and enablement simple and reliable. By simply clicking through a process once, anyone can generate a polished, step-by-step guide in seconds,

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tango is a tool designed for documenting and capturing screenshots, primarily used for creating user guides.
    • Users like Tango for its user-friendly interface, ability to save time, and its feature of capturing screens and describing steps with a single click.
    • Reviewers mentioned limitations such as being able to use Tango only in the open browser, confusing saving process, and lack of customization options for formatting and branding in the final guides.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    189
    Easy Creation
    92
    Time-saving
    80
    Easy Editing
    61
    Easy Sharing
    59
    Cons
    Limitations
    18
    Screenshot Issues
    16
    Editing Difficulties
    15
    Limited Functionality
    14
    Missing Functionality
    14
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tango features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tango
    Company Website
    Year Founded
    2020
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tango is a browser extension that makes knowledge sharing and enablement simple and reliable. By simply clicking through a process once, anyone can generate a polished, step-by-step guide in seconds,

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tango is a tool designed for documenting and capturing screenshots, primarily used for creating user guides.
  • Users like Tango for its user-friendly interface, ability to save time, and its feature of capturing screens and describing steps with a single click.
  • Reviewers mentioned limitations such as being able to use Tango only in the open browser, confusing saving process, and lack of customization options for formatting and branding in the final guides.
Tango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
189
Easy Creation
92
Time-saving
80
Easy Editing
61
Easy Sharing
59
Cons
Limitations
18
Screenshot Issues
16
Editing Difficulties
15
Limited Functionality
14
Missing Functionality
14
View All Pros and Cons
Tango features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
Tango
Company Website
Year Founded
2020
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
IT Glue
(649)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

    Users
    • System Administrator
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IT Glue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    108
    Document Management
    71
    Integrations
    69
    Organization
    49
    Easy Integrations
    47
    Cons
    Slow Performance
    22
    Missing Features
    21
    Learning Curve
    20
    Search Functionality
    20
    Search Limitations
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IT Glue features and usability ratings that predict user satisfaction
    7.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,488 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

Users
  • System Administrator
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 27% Mid-Market
IT Glue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
108
Document Management
71
Integrations
69
Organization
49
Easy Integrations
47
Cons
Slow Performance
22
Missing Features
21
Learning Curve
20
Search Functionality
20
Search Limitations
16
View All Pros and Cons
IT Glue features and usability ratings that predict user satisfaction
7.8
Q & A
Average: 8.6
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,488 Twitter followers
LinkedIn® Page
www.linkedin.com
5,388 employees on LinkedIn®

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Spekit
(278)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spekit is the modern AI-powered enablement platform that unifies content management, enablement, and personalized guidance to help revenue teams automate workflows and close deals faster. Spekit combi

    Users
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Spekit is a sales enablement tool that unifies sales content and learning, and is equipped with AI for content creation and other automation capabilities.
    • Users frequently mention the ease of quota attainment and increased productivity of the sales team, the convenience of the plug-in, and the seamless integration with existing tools as key benefits.
    • Users mentioned issues with the search functionality, the need for initial testing and setup, and the inability to search for very specific or detailed items in the search bar.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Spekit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Helpful
    50
    Integrations
    36
    Customer Support
    31
    Time-saving
    30
    Cons
    Missing Features
    15
    Inefficient Search Functionality
    10
    Inadequate Search Functionality
    9
    Learning Curve
    8
    Navigation Difficulties
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Spekit features and usability ratings that predict user satisfaction
    8.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Spekit Inc.
    Company Website
    Year Founded
    2018
    HQ Location
    Denver, Colorado
    Twitter
    @spekitapp
    1,191 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spekit is the modern AI-powered enablement platform that unifies content management, enablement, and personalized guidance to help revenue teams automate workflows and close deals faster. Spekit combi

Users
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Spekit is a sales enablement tool that unifies sales content and learning, and is equipped with AI for content creation and other automation capabilities.
  • Users frequently mention the ease of quota attainment and increased productivity of the sales team, the convenience of the plug-in, and the seamless integration with existing tools as key benefits.
  • Users mentioned issues with the search functionality, the need for initial testing and setup, and the inability to search for very specific or detailed items in the search bar.
Spekit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Helpful
50
Integrations
36
Customer Support
31
Time-saving
30
Cons
Missing Features
15
Inefficient Search Functionality
10
Inadequate Search Functionality
9
Learning Curve
8
Navigation Difficulties
8
View All Pros and Cons
Spekit features and usability ratings that predict user satisfaction
8.4
Q & A
Average: 8.6
Seller Details
Seller
Spekit Inc.
Company Website
Year Founded
2018
HQ Location
Denver, Colorado
Twitter
@spekitapp
1,191 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
Shelf
(140)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens f

    Users
    No information available
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 56% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Shelf Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Knowledge Base
    3
    Time-saving
    3
    Centralization
    2
    Easy Integrations
    2
    Cons
    Missing Features
    2
    Difficult Learning Curve
    1
    Editing Difficulties
    1
    Editing Limitations
    1
    Error Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Shelf features and usability ratings that predict user satisfaction
    9.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Shelf
    Company Website
    HQ Location
    Stamford, CT
    Twitter
    @shelf_io
    1,228 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens f

Users
No information available
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 56% Mid-Market
  • 29% Enterprise
Shelf Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Knowledge Base
3
Time-saving
3
Centralization
2
Easy Integrations
2
Cons
Missing Features
2
Difficult Learning Curve
1
Editing Difficulties
1
Editing Limitations
1
Error Issues
1
View All Pros and Cons
Shelf features and usability ratings that predict user satisfaction
9.3
Q & A
Average: 8.6
Seller Details
Seller
Shelf
Company Website
HQ Location
Stamford, CT
Twitter
@shelf_io
1,228 Twitter followers
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Poka.io
(204)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Poka is the leading enterprise connected worker platform for global manufacturers, driving profitable scale by digitizing frontline processes, connecting workers to critical knowledge and training and

    Users
    No information available
    Industries
    • Food Production
    • Manufacturing
    Market Segment
    • 67% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Poka.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Communication
    27
    Features
    23
    Team Collaboration
    17
    Efficiency Improvement
    16
    Cons
    Learning Curve
    13
    Confusing Procedures
    7
    Steep Learning Curve
    7
    Limited Features
    6
    Data Management
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Poka.io features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IFS
    Company Website
    Year Founded
    1983
    HQ Location
    Linkoping , Sweden
    Twitter
    @ifs
    11,164 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,366 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Poka is the leading enterprise connected worker platform for global manufacturers, driving profitable scale by digitizing frontline processes, connecting workers to critical knowledge and training and

Users
No information available
Industries
  • Food Production
  • Manufacturing
Market Segment
  • 67% Mid-Market
  • 24% Enterprise
Poka.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Communication
27
Features
23
Team Collaboration
17
Efficiency Improvement
16
Cons
Learning Curve
13
Confusing Procedures
7
Steep Learning Curve
7
Limited Features
6
Data Management
5
View All Pros and Cons
Poka.io features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Seller
IFS
Company Website
Year Founded
1983
HQ Location
Linkoping , Sweden
Twitter
@ifs
11,164 Twitter followers
LinkedIn® Page
www.linkedin.com
9,366 employees on LinkedIn®
KnowledgeOwl
(121)4.6 out of 5
Save to My Lists
Entry Level Price:$100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KnowledgeOwl: The Easiest Way for your Customers and Employees to Find Answers KnowledgeOwl is comprehensive knowledge management software built for organizations that need powerful features withou

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • KnowledgeOwl Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Ease of Use
    9
    Knowledge Base
    8
    Features
    7
    Customization
    6
    Cons
    Complexity
    3
    Limited Customization
    3
    Formatting Issues
    1
    Integration Issues
    1
    Lack of Resources
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • KnowledgeOwl features and usability ratings that predict user satisfaction
    8.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    KnowledgeOwl
    Year Founded
    2015
    HQ Location
    Broomfield, CO
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

KnowledgeOwl: The Easiest Way for your Customers and Employees to Find Answers KnowledgeOwl is comprehensive knowledge management software built for organizations that need powerful features withou

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 32% Small-Business
KnowledgeOwl Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Ease of Use
9
Knowledge Base
8
Features
7
Customization
6
Cons
Complexity
3
Limited Customization
3
Formatting Issues
1
Integration Issues
1
Lack of Resources
1
View All Pros and Cons
KnowledgeOwl features and usability ratings that predict user satisfaction
8.0
Q & A
Average: 8.6
Seller Details
Seller
KnowledgeOwl
Year Founded
2015
HQ Location
Broomfield, CO
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Document360
(497)4.7 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you

    Users
    • Technical Writer
    • Senior Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Document360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    53
    Customer Support
    37
    Features
    35
    Intuitive
    31
    Helpful
    30
    Cons
    Editing Difficulties
    11
    Expensive
    10
    Missing Features
    10
    Editing Limitations
    9
    Limited Customization
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Document360 features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kovai Limited
    Company Website
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @BizTalk360
    1,937 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    322 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you

Users
  • Technical Writer
  • Senior Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 40% Small-Business
Document360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
Customer Support
37
Features
35
Intuitive
31
Helpful
30
Cons
Editing Difficulties
11
Expensive
10
Missing Features
10
Editing Limitations
9
Limited Customization
9
View All Pros and Cons
Document360 features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
Kovai Limited
Company Website
Year Founded
2009
HQ Location
London
Twitter
@BizTalk360
1,937 Twitter followers
LinkedIn® Page
www.linkedin.com
322 employees on LinkedIn®
Upland Panviva
(93)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 51% Mid-Market
    • 42% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Upland Panviva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    5
    Ease of Learning
    4
    Communication
    3
    Customizability
    3
    Cons
    Limited Customization
    3
    Editing Difficulties
    2
    Editing Limitations
    2
    Learning Curve
    2
    Steep Learning Curve
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Upland Panviva features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Upland Software
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    838 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

Users
No information available
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 51% Mid-Market
  • 42% Enterprise
Upland Panviva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
5
Ease of Learning
4
Communication
3
Customizability
3
Cons
Limited Customization
3
Editing Difficulties
2
Editing Limitations
2
Learning Curve
2
Steep Learning Curve
2
View All Pros and Cons
Upland Panviva features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Seller
Upland Software
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
838 employees on LinkedIn®
Ownership
NASDAQ:UPLD
Igloo
(94)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

    Users
    No information available
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 56% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Igloo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Centralized Management
    2
    Collaboration
    2
    Collaboration Focus
    2
    Communication
    2
    Cons
    Limited Customization
    2
    Limited Features
    2
    Complexity
    1
    Expensive
    1
    File Management
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Igloo features and usability ratings that predict user satisfaction
    8.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Igloo
    Year Founded
    2008
    HQ Location
    Kitchener, Canada
    Twitter
    @IglooSoftware
    7,459 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
    Phone
    +1.877.664.4566
Product Description
How are these determined?Information
This description is provided by the seller.

Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

Users
No information available
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 56% Mid-Market
  • 30% Enterprise
Igloo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Centralized Management
2
Collaboration
2
Collaboration Focus
2
Communication
2
Cons
Limited Customization
2
Limited Features
2
Complexity
1
Expensive
1
File Management
1
View All Pros and Cons
Igloo features and usability ratings that predict user satisfaction
8.9
Q & A
Average: 8.6
Seller Details
Seller
Igloo
Year Founded
2008
HQ Location
Kitchener, Canada
Twitter
@IglooSoftware
7,459 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Phone
+1.877.664.4566
Market Logic
(30)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Market Logic empowers leading brands with AI-driven solutions that sit at the intersection of knowledge management, market and competitive intelligence, and analytics. Our end-to-end insights platf

    Users
    No information available
    Industries
    • Consumer Goods
    Market Segment
    • 80% Enterprise
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Market Logic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Insights
    11
    Customer Support
    8
    Knowledge Accessibility
    7
    Helpful
    6
    Cons
    Search Functionality Issues
    6
    Search Limitations
    5
    Slow Performance
    4
    Difficult Navigation
    3
    Inefficiency
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Market Logic features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Market Logic Software
    Company Website
    Year Founded
    2006
    HQ Location
    Berlin, Germany
    Twitter
    @market_logic
    604 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Market Logic empowers leading brands with AI-driven solutions that sit at the intersection of knowledge management, market and competitive intelligence, and analytics. Our end-to-end insights platf

Users
No information available
Industries
  • Consumer Goods
Market Segment
  • 80% Enterprise
  • 10% Mid-Market
Market Logic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Insights
11
Customer Support
8
Knowledge Accessibility
7
Helpful
6
Cons
Search Functionality Issues
6
Search Limitations
5
Slow Performance
4
Difficult Navigation
3
Inefficiency
3
View All Pros and Cons
Market Logic features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
Market Logic Software
Company Website
Year Founded
2006
HQ Location
Berlin, Germany
Twitter
@market_logic
604 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
livepro Knowledge Management
(88)4.9 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    livepro are experts in Customer Experience Knowledge Management and are passionate about improving customer experience. Since 2001 livepro have been delivering a powerful knowledge management solution

    Users
    • Knowledge Specialist
    Industries
    • Financial Services
    • Government Administration
    Market Segment
    • 53% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • livepro Knowledge Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Intuitive
    8
    User Interface
    7
    Customer Support
    6
    Features
    6
    Cons
    Editing Difficulties
    2
    Missing Features
    2
    Admin Issues
    1
    Complexity
    1
    Difficulty
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • livepro Knowledge Management features and usability ratings that predict user satisfaction
    9.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    livepro
    Company Website
    Year Founded
    2001
    HQ Location
    North Sydney, NSW
    Twitter
    @liveprosoftware
    100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

livepro are experts in Customer Experience Knowledge Management and are passionate about improving customer experience. Since 2001 livepro have been delivering a powerful knowledge management solution

Users
  • Knowledge Specialist
Industries
  • Financial Services
  • Government Administration
Market Segment
  • 53% Mid-Market
  • 31% Enterprise
livepro Knowledge Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Intuitive
8
User Interface
7
Customer Support
6
Features
6
Cons
Editing Difficulties
2
Missing Features
2
Admin Issues
1
Complexity
1
Difficulty
1
View All Pros and Cons
livepro Knowledge Management features and usability ratings that predict user satisfaction
9.7
Q & A
Average: 8.6
Seller Details
Seller
livepro
Company Website
Year Founded
2001
HQ Location
North Sydney, NSW
Twitter
@liveprosoftware
100 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Coda
(488)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$0/month per Doc Maker...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coda is the all-in-one workspace for teams that think in documents and build like developers. It combines the flexibility of docs, the structure of spreadsheets, and the power of apps, so anyone ca

    Users
    • Founder
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Coda is a tool that combines documents, spreadsheets, and workflows into a single platform, allowing users to manage tasks, data, and notes in one place.
    • Reviewers frequently mention the flexibility of Coda, highlighting its customizable templates, automation features, real-time collaboration capabilities, and its ability to replace multiple tools while remaining intuitive.
    • Users experienced a steep learning curve when using advanced features, restrictive permissions that hinder collaboration, and a lack of certain features such as a desktop app and more robust built-in automations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Coda Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Features
    15
    Flexibility
    13
    Project Management
    13
    Organization
    12
    Cons
    Learning Curve
    9
    Missing Features
    9
    Limited Features
    7
    Steep Learning Curve
    7
    Lack of Features
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Coda features and usability ratings that predict user satisfaction
    8.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Superhuman
    Company Website
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    195 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coda is the all-in-one workspace for teams that think in documents and build like developers. It combines the flexibility of docs, the structure of spreadsheets, and the power of apps, so anyone ca

Users
  • Founder
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Coda is a tool that combines documents, spreadsheets, and workflows into a single platform, allowing users to manage tasks, data, and notes in one place.
  • Reviewers frequently mention the flexibility of Coda, highlighting its customizable templates, automation features, real-time collaboration capabilities, and its ability to replace multiple tools while remaining intuitive.
  • Users experienced a steep learning curve when using advanced features, restrictive permissions that hinder collaboration, and a lack of certain features such as a desktop app and more robust built-in automations.
Coda Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Features
15
Flexibility
13
Project Management
13
Organization
12
Cons
Learning Curve
9
Missing Features
9
Limited Features
7
Steep Learning Curve
7
Lack of Features
4
View All Pros and Cons
Coda features and usability ratings that predict user satisfaction
8.4
Q & A
Average: 8.6
Seller Details
Seller
Superhuman
Company Website
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
195 employees on LinkedIn®
Upland RightAnswers
(46)4.5 out of 5
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RightAnswers is the leading KCS v6 verified knowledge management platform designed for complex enterprises needing scalable, AI-powered support solutions. We have over 20 years of experience provid

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 57% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Upland RightAnswers Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Customer Support
    9
    Features
    5
    Helpful
    5
    Artificial Intelligence
    4
    Cons
    AI Limitations
    3
    Delays
    3
    Learning Curve
    2
    Poor Customer Support
    2
    Software Bugs
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Upland RightAnswers features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Upland Software
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    838 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

RightAnswers is the leading KCS v6 verified knowledge management platform designed for complex enterprises needing scalable, AI-powered support solutions. We have over 20 years of experience provid

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 57% Enterprise
  • 24% Mid-Market
Upland RightAnswers Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Customer Support
9
Features
5
Helpful
5
Artificial Intelligence
4
Cons
AI Limitations
3
Delays
3
Learning Curve
2
Poor Customer Support
2
Software Bugs
2
View All Pros and Cons
Upland RightAnswers features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Seller
Upland Software
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
838 employees on LinkedIn®
Ownership
NASDAQ:UPLD
AhaSlides
(310)4.7 out of 5
Optimized for quick response
Save to My Lists
DealsSpecial offer!
20% Off: 199.8 USD
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AhaSlides is an interactive presentation software that boosts audience engagement with live polls, quizzes, word clouds & more. Our Mission? We're on a mission to save the world from sleepy me

    Users
    • Teacher
    • Professor
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 55% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AhaSlides is a software that allows users to create interactive presentations, quizzes, and polls for audience engagement.
    • Reviewers like the user-friendly interface, the variety of templates, and the real-time participation feature that makes presentations dynamic and enjoyable.
    • Reviewers mentioned limitations in the free plan, such as participant capacity and number of slides, and a desire for more advanced customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AhaSlides Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    141
    Engagement
    119
    Features
    116
    Fun
    84
    Intuitive
    82
    Cons
    Limited Customization
    38
    Limited Options
    35
    Missing Features
    35
    Expensive
    32
    Access Limitations
    23
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AhaSlides features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AhaSlides
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore
    Twitter
    @AhaSlides
    532 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AhaSlides is an interactive presentation software that boosts audience engagement with live polls, quizzes, word clouds & more. Our Mission? We're on a mission to save the world from sleepy me

Users
  • Teacher
  • Professor
Industries
  • Higher Education
  • Education Management
Market Segment
  • 55% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AhaSlides is a software that allows users to create interactive presentations, quizzes, and polls for audience engagement.
  • Reviewers like the user-friendly interface, the variety of templates, and the real-time participation feature that makes presentations dynamic and enjoyable.
  • Reviewers mentioned limitations in the free plan, such as participant capacity and number of slides, and a desire for more advanced customization options.
AhaSlides Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
141
Engagement
119
Features
116
Fun
84
Intuitive
82
Cons
Limited Customization
38
Limited Options
35
Missing Features
35
Expensive
32
Access Limitations
23
View All Pros and Cons
AhaSlides features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
AhaSlides
Company Website
Year Founded
2019
HQ Location
Singapore
Twitter
@AhaSlides
532 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Automation Anywhere
(5,544)4.5 out of 5
View top Consulting Services for Automation Anywhere
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automation Anywhere is the global leader in Agentic Process Automation (APA), transforming how organizations put AI to work. Our platform combines specialized AI agents, generative AI, and end-to-end

    Users
    • RPA Developer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 59% Enterprise
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Automation Anywhere is a cloud-based Robotic Process Automation (RPA) solution designed to automate repetitive tasks such as data entry, report generation, and system updates.
    • Reviewers appreciate the platform's user-friendly, intuitive drag-and-drop interface, its ability to integrate with various applications, and its capacity to handle a wide range of tasks, making it accessible even to those with limited coding experience.
    • Reviewers noted that despite its many benefits, Automation Anywhere has a steep learning curve, particularly for beginners, and its customer support response times can be slow, especially when dealing with more complex issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Automation Anywhere Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Automation
    77
    Automation Ease
    45
    User Interface
    43
    Efficiency
    42
    Cons
    Missing Features
    27
    Expensive
    25
    Learning Curve
    24
    Bot Issues
    21
    Software Bugs
    21
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Automation Anywhere features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Automation Anywhere
    Company Website
    Year Founded
    2003
    HQ Location
    San Jose, CA
    Twitter
    @AutomationAnywh
    55,385 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,930 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automation Anywhere is the global leader in Agentic Process Automation (APA), transforming how organizations put AI to work. Our platform combines specialized AI agents, generative AI, and end-to-end

Users
  • RPA Developer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 59% Enterprise
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Automation Anywhere is a cloud-based Robotic Process Automation (RPA) solution designed to automate repetitive tasks such as data entry, report generation, and system updates.
  • Reviewers appreciate the platform's user-friendly, intuitive drag-and-drop interface, its ability to integrate with various applications, and its capacity to handle a wide range of tasks, making it accessible even to those with limited coding experience.
  • Reviewers noted that despite its many benefits, Automation Anywhere has a steep learning curve, particularly for beginners, and its customer support response times can be slow, especially when dealing with more complex issues.
Automation Anywhere Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Automation
77
Automation Ease
45
User Interface
43
Efficiency
42
Cons
Missing Features
27
Expensive
25
Learning Curve
24
Bot Issues
21
Software Bugs
21
View All Pros and Cons
Automation Anywhere features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
Automation Anywhere
Company Website
Year Founded
2003
HQ Location
San Jose, CA
Twitter
@AutomationAnywh
55,385 Twitter followers
LinkedIn® Page
www.linkedin.com
2,930 employees on LinkedIn®
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