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# livepro Knowledge Management Pricing Overview

[Editedit](https://my.g2.com/livepro-knowledge-management/pricings)

Free Trial

## livepro Knowledge Management Pricing Key Insights

Last updated on Jul 01, 2026

* * *

livepro Knowledge Management offers **1 pricing edition** , starting at **$0**. livepro Knowledge Management pricing tiers are designed to support different usage levels and team sizes. livepro Knowledge Management also offers a **free trial**. Compare the livepro Knowledge Management pricing table below to figure out the best fit for your needs. Some plans may require you to contact **livepro** for **custom pricing**.

* * *

livepro Knowledgebase — $0 / 50 Seats Per Month

Rated 4.8 / 5

\*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

livepro Knowledgebase

Free Trial

50 Seats Per Month

[Request Demo](#)

Access the features of a knowledge management solution without any licenses.

- Decision Trees make it easy for your customers and staff to get the right answers without needing human help.
- Work Instructions - simplify even the most complex processes to eliminate costly mistakes
- Hubs -Gather all your like information in one place to make it even easier to find - saves time and money
- The Rocket - Find the answers to complex processes, questions and policies

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Now everyone in your organisation and your customers can access the answers they need when they need them.  
Have as many users as you want access your knowledge. 

Pricing information for livepro Knowledge Management is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase livepro Knowledge Management must be conducted with the seller.
Add the ability to quiz your employees, send important announcements and personalise your favourite knowledge with livepro's licensed model - get in touch for more information.

Pricing information was last updated on October 09, 2024

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

4 months

### Return on Investment

5 months

### Average Discount

6%

### Perceived Cost

$$$$$

## livepro Knowledge Management Pricing FAQs

Generated using AI

Is livepro Knowledge Management free, or does it offer a free trial?

livepro Knowledge Management does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

How much does livepro Knowledge Management cost in 2026?

Pricing details for livepro Knowledge Management are not publicly listed. Users should visit the livepro's official pricing page or contact the vendor directly for current pricing information.

Who is livepro Knowledge Management pricing best suited for?

Based on G2 reviewer demographics and livepro Knowledge Management's pricing structure, livepro Knowledge Management is best suited for mid-market organizations with 51 to 1,000 employees, particularly in industries such as insurance, telecommunications, government administration, and outsourcing. G2 reviewers from these segments consistently highlight its value for contact centers needing a centralized single source of truth. Enterprise users also report strong satisfaction, especially for multi-location deployments requiring governance and compliance. Small businesses in telecommunications and automotive sectors also find livepro Knowledge Management effective. Organizations prioritizing consistent agent knowledge delivery, reduced training time, and structured process workflows will find livepro Knowledge Management's pricing and capabilities well aligned with their operational needs.

What are the key differences between the free and paid versions of livepro Knowledge Management?

According to G2's pricing data for livepro Knowledge Management, there is no permanently free version, but a free trial is available, allowing teams to evaluate core features including Decision Trees, Work Instructions, Hubs, and the Rocket guided-flow tool without committing to a license. The free trial gives hands-on access to livepro Knowledge Management's full feature set for evaluation purposes. Beyond the trial, livepro Knowledge Management operates on a single paid tier with custom enterprise pricing, meaning organizations must engage the vendor for a quote. One G2 reviewer specifically noted the absence of a free trial version as a drawback, indicating the trial may have limited availability or visibility for some users.

Is livepro Knowledge Management considered good value for its pricing?

G2 reviewers of livepro Knowledge Management overwhelmingly rate it highly, with an average of 4.5 out of 5, and frequently describe it as delivering strong value. Users across small businesses, mid-market, and enterprise segments praise its ability to reduce average handle times, cut training costs, and centralize knowledge effectively. G2 reviews of livepro Knowledge Management highlight measurable outcomes such as a 60% reduction in new staff training time and significant drops in call handling time. A few reviewers note a steep learning curve and occasional UI limitations, but these are consistently outweighed by positive feedback on support quality, feature depth, and operational impact, making it widely regarded as a worthwhile investment.

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## livepro Knowledge Management Pricing Reviews
(2)

  

KS

Kristin S.

Sales Operations Analyst III

Mid-Market (51-1000 emp.)

12/26/2025

"Significantly Positive Experience with a Successful Launch"

5/5

What do you like best about livepro Knowledge Management?

My favorite post-launch aspect is livepro's ability to reduce chaos and noise in the contact center almost immediately. It became the "Google" for SafeStep, and instead of agents typing questions into chats where they can get easily lost, they typed into livepro, found the answers quickly, and were able to move on through the call journey. Because agents could quickly search for and find what they needed, adoption and engagement were higher than we even hoped.

Feedback included phrases such as:

"This is the first time I've been able to search and find what I needed in real-time!"

"Thank you for a tool that we actually use throughout our shift each day!" Review collected by and hosted on G2.com.

What do you dislike about livepro Knowledge Management?

From an administrator's perspective, there is nothing I dislike about livepro because it solves some of the most significant pain points our organization faced. The ability of livepro to integrate seamlessly with our telephony platform and other software systems fills in the gaps we didn't know we had until launching! The guidance, support, and training we continue to receive from livepro helps set us up for ongoing success. Review collected by and hosted on G2.com.

What problems is livepro Knowledge Management solving and how is that benefiting you?

Our main goal was to ensure agents had the answers at their fingertips and that those answers were accurate, consistent, and, most importantly, searchable. Our agents are the first point of contact for customers, and we want to make sure they have the most up-to-date information, as processes, products, and details can change quickly.

Using the announcement feature has been an effective way to communicate and confirm that agents have read and understood the changes, reducing the need for emails or individual communications that can easily get lost. livepro's searchability is the most significant piece of positive feedback we've received to date - the fact that agents can quickly search and find the answers and have confidence in the information allows them to feel and sound more self-assured, decreases our organizational risk through accurate information sharing, and reduces average handle time by not having to put customers on hold. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

RZ

Roxse Z.

2/13/2026

"Intuitive and Effective Knowledge Management"

4/5

What do you like best about livepro Knowledge Management?

I find livepro Knowledge Management very useful. What I like most is that it's user-friendly. I can just type in a keyword, and I'll be able to quickly and easily find the knowledge base that I need to get guidance to solve cases. Review collected by and hosted on G2.com.

What do you dislike about livepro Knowledge Management?

I guess it could provide a more complete context in some issues that are complicated. It'll be great if we can have a direct point of contact in livepro Knowledge Management to check all those details and how to address it. So just one of the examples would be, audio login issues. Before, there were no knowledge base for that. Review collected by and hosted on G2.com.

What problems is livepro Knowledge Management solving and how is that benefiting you?

I use livepro Knowledge Management to handle cases like goodwill requests and reimbursements efficiently. It's user-friendly, allowing me to quickly locate needed information by typing a keyword, which speeds up solving cases. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

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