Introducing G2.ai, the future of software buying.Try now
CustomerGauge
50 reviews
- 1 profiles
- 5 categories
Average star rating
4.6
Serving customers since
2007
CustomerGauge Reviews
SD
Syed D.
Application Analyst at GXO Logistics| Engineering Management - Politecnico Di TorinoCustomerGuage Experience
The upsides are Revenue-Linked Customer Experience and B2B account management, i appreciate its customer support as well
TP
Tiago P.
Product Marketing Manager na DataboxA solid platform for tracking customer feedback, with some room to improve
CustomerGauge makes it easy to gather and track customer feedback, especially with the way it structures Net Promoter Score (NPS) results. The dashboards are intuitive, and I like how the platform helps visualize customer sentiment over time. It’s also useful for identifying at-risk accounts and taking follow-up action quickly.
UI
Verified User in Information Technology and Services
Efficient tool for managing customer experience and loyalty
I appreciate how easy and intuitive CustomerGauge is to use. Its clear interface and smooth integration with other platform make collecting customer feedback simple. Additionally analytics it provide are very insightful and helping us easily understand customer sentiment and pinpoint areas for the improvement. Customer support has always been responsive, friendly, and genuinely helpful whenever we’ve needed assistance (needed only once, quick case, no biggie but reaction was very quick and helpful)
About
What is CustomerGauge?
CustomerGauge is a customer experience management platform that specializes in helping businesses measure and improve customer loyalty through real-time feedback and insights. By leveraging Net Promoter Score (NPS) surveys and analytics, CustomerGauge enables organizations to understand customer sentiment, drive engagement, and enhance overall satisfaction. Their solutions are designed to support businesses in building stronger relationships with customers and optimizing their service delivery. For more information, visit their website at https://customergauge.com.
Details
Year Founded
2007
Website
customergauge.comHunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
