--- title: Gmelius Reviews meta_title: 'Gmelius Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 776 reviews by the users' company size, role or industry to find out how Gmelius works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 776 scale: '5' date_modified: '2026-11-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Gmelius Reviews & Product Details

Pricing

Pricing provided by Gmelius.

Plus

$15.00
Per User Per Month

Growth

$29.00
Per User Per Month

User Insights

Average based on 776 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Gmelius Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Gmelius, and what problem is it built to solve?

Gmelius is a collaboration, project-management, and workflow-automation layer for Google Workspace and other everyday business tools. It helps teams work together on email, manage and distribute workload visually, and automate routine tasks without moving data to a separate solution or constantly switching tabs.

What languages does Gmelius support?

Gmelius supports 6 languages: English, French, German, Italian, Portuguese, and Spanish.

What company sizes and industries is Gmelius the best fit for?

Gmelius appears to fit small teams especially well, with positive experiences also coming from mid-market and enterprise organizations. Industry experience clusters across several types of work:
  • Small businesses: The clearest company-size cluster, including teams coordinating shared and customer-facing email.
  • Mid-market organizations: Teams using shared inboxes and email workflows across departments.
  • Technology and software: Organizations managing support requests, project work, and team communications.
  • Marketing and advertising: Teams handling client outreach, recurring messages, and follow-ups.
  • Construction and professional services: Teams coordinating customer requests, work orders, and case-related email.

How long does it take to implement Gmelius across a team?

Gmelius can be live quickly for straightforward setups, with under a day the most common reported time. Larger or more involved rollouts can take longer.
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Also frequently reported
1–3 months Less common

What customer support options does Gmelius provide, and how do users find the overall support experience?

Gmelius offers support through knowledge-base resources and direct channels such as email/help desk and chat. The support experience is mixed: users describe helpful, responsive assistance, while others report slow replies or unresolved issues.

What is the experience like for teams switching to Gmelius from another tool?

Teams switching to Gmelius often move from shared-inbox, help-desk, and email-collaboration tools such as Hiver, Front, Sortd, or Zendesk, as well as outreach and email add-ons like Mixmax. The draw is often a closer fit with Gmail, simpler collaboration in the inbox, or a more affordable way to get the features they need; the change can take some adjustment as teams learn Gmelius’s workflows.

What tools and platforms does Gmelius integrate with, and how do these integrations help users get more value from the product?

Gmelius offers 5 integrations. Users describe them as a way to keep email collaboration connected to the tools their teams already use:
  • Workspace and productivity: Google Workspace
  • Communication and video: Slack, Loom
  • Project management: Trello
  • Automation: Zapier
These connections can help teams coordinate around email in Gmail, share relevant updates through communication tools, and connect email workflows with project or automation processes.

What features or capabilities could make Gmelius even more useful?

Gmelius could be more useful with smoother mobile use and better ways to find and organize work. Recurring improvement requests include:
  • Improve mobile support: Bring mobile workflows closer to the desktop experience and make the app more reliable.
  • Strengthen search and filtering: Make it easier to find emails by tag, notes, assignment, or status, including closed work.
  • Add more assignment and prioritization options: Support multiple assignees and clearer ways to flag urgent work.
  • Make notifications easier to manage: Give teams clearer, more configurable alerts for assignments, mentions, and shared inbox activity.
  • Simplify setup and navigation: Make common workflows easier to understand and provide more practical onboarding guidance.

Gmelius Reviews (776)

View 3 Video Reviews
Reviews

Gmelius Reviews (776)

View 3 Video Reviews
4.4
776 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Hasan J.
HJ
Hasan J.
Social Media Manager
Small-Business (50 or fewer emp.)
"A Powerful and Easy-to-Use Tool for Email Management and Team Collaboration"
5/5
What do you like best about Gmelius?

Gmelius stands out for its ease of use and seamless integration with Gmail and other tools. I particularly love how it transforms my inbox into a powerful collaboration hub, allowing me to assign emails to team members, track email statuses, and manage projects directly from Gmail. The automation features like email sequences and shared inboxes save us so much time and keep the team organized. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

While Gmelius is fantastic overall, the mobile app could use some improvements. It lacks some of the advanced features available on the desktop version, which can make it challenging to manage on the go. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"It has been a helpful tool"
5/5
What do you like best about Gmelius?

Gmelius has been a great tool for me as the Technical Support Team Lead overseeing a developing team because it has made email correspondence and work management much more efficient. My team of six can now collaborate more effectively thanks to the shared inbox feature. Efficiency has increased dramatically because we can now allocate emails, make internal notes, and monitor work progress without leaving our inboxes. We have also saved time using automation features to set up routines for frequently asked support questions. Gmelius has improved team productivity and customer happiness by keeping us responsive and organized overall. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

It could be improved in a couple of areas. For example, the mobile app feels a little more constrained than the desktop version, which makes task management while on the road more difficult. Furthermore, there was a steep learning curve for a few elements at first, such as the automation and sequences, which took longer to set up and train the team. Additionally, I observed that there may occasionally be lags in synchronizing changes during periods of high usage, which could interfere with workflow. Although these problems are often solvable, fixing them would increase the platform's usefulness for our team. Review collected by and hosted on G2.com.

Ayush K.
AK
Ayush K.
Senior Product Manager
Enterprise (> 1000 emp.)
"An Apt Copilot for Gmail"
3.5/5
What do you like best about Gmelius?

Gmelius is a solid Gmail add-on, but not without its quirks. It's great at automating routine tasks and providing some useful insights, Still, it's saved me time and is worth a try – just don't expect perfection. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

Filters can be glitchy and the AI suggestions are hit-or-miss. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Good app but extremely slow"
3/5
What do you like best about Gmelius?

Gmelius has been great for coordinating emails with my executive assistant. I like how many features there are regarding automations and customizations. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

Gmelius can be extremely slow to load emails. Like, we're talking 10+ seconds to load an email within the Gmail app. That's quite unacceptable. I also don't like how the preview text on a board card shows the first email's text, and not the most recent email's reply. When you have to wait 10+ seconds to open an email, it wastes a lot of time. Review collected by and hosted on G2.com.

Hafiz M.
HM
Hafiz M.
E-commerce, Digital Media Specialist and Content Writer
Small-Business (50 or fewer emp.)
"Automation is the Future for Business"
3.5/5
What do you like best about Gmelius?

help in the automation and making things easier in routine, especially the ease. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

It can take time when doing bulk tasks and slow. Review collected by and hosted on G2.com.

Adeel K.
AK
Adeel K.
Electrical Engineer
Small-Business (50 or fewer emp.)
Originally submitted 8/18/2022
"Simple and effective way to delegate work"
5/5
What do you like best about Gmelius?

Ease of communication to team members instead of writing a new email and set up followup reminders with coworkers. The ability to see what other team members are doing and their work load. It helps for managers to divide the work load more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

Work needs to be done to search old emails more effectively. Filters like To: From: Date: should be added. Sometimes, old unassigned emails pop up out of no where, seems like a bug Review collected by and hosted on G2.com.

Muhammad Saad B.
MB
Muhammad Saad B.
Product Support Specialist
Enterprise (> 1000 emp.)
"An highly recomended Service"
4/5
What do you like best about Gmelius?

Its intutive design and inclucivty are the best features Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

I dont think for me in gmelius. It fullfills my all needs. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
US
Verified User in Security and Investigations
Small-Business (50 or fewer emp.)
"Really great"
5/5
What do you like best about Gmelius?

I use Gmelius on a daily basis and love working with it. Truly helps my day move along a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

I don't have much of a issue to talk about. Review collected by and hosted on G2.com.

FF
Frederick F.
Small-Business (50 or fewer emp.)
"Great Collaborative Inbox with lots of features"
4/5
What do you like best about Gmelius?

We love being able to automate who gets particular emails. It also makes it a lot easier for our sales reps in that they do not have to go through every single email, only the ones assigned to them. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

The downsides to Gmelius are that it is easy to share out conversations to people that shouldn't be reading certain emails, like forwarding an email to a management email list. If the label is not removed or the "stop sharing conversation" selection is used then everybody can read the email. The other most annoying thing is that emails that have the same sender and same subject will bundle up under the same conversation, so comments in the gmelius pane won't be assigned to a particular email. Sometimes there are situations where you cannot change the subject from incoming emails coming from vendors, etc. So that I would say is the biggest thing keeping me from rating Gmelius with a 10. Review collected by and hosted on G2.com.

Michael P.
MP
Michael P.
Small-Business (50 or fewer emp.)
"Amazing solution, fantastic support!"
5/5
What do you like best about Gmelius?

I initially was looking for a solution to put in place to keep my team aligned on Email Templates (since Google's native system is pretty wonky), Gmelius did just that & so much more! Aside from standardizing our templates team-wide, it allows updates to be made to them, keeping everyone using the most up-to-date edition. It goes a step further in allowing you to add attachments, recipients, & a function called "variables" which saves you time when drafting an email using that template.

Gmelius has so many more functions I am slowly learning about & seeing the even greater potential in this very helpful "layer" added to our G-Suite. I also wanted to add that the tech support you get is 5-star- From just demoing the tool, to needing real-time support, their team has been extremely helpful!

Thanks Gmelius! Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

The only downside I am seeing so far relates to the Email templates themselves- I would like the additional function to "sort" them for the team with a more user-friendly generic sorting interface. I also would LOVE the ability to add a drop-down function into the variables, this would be fantastic! Review collected by and hosted on G2.com.

Response from Adeline Casagranda of Gmelius

Hi Michael, thanks a lot for your review. It's great to hear that you're enjoying Gmelius and its templates :) Could you send us an email to support@gmelius.com with more information about the additional "Sort" that you'd like to have and explain the dropdown function for variables?

Thanks again.

Questions about Gmelius? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Lina O.
LO
Lina Ordoñez
•
Last activity over 4 years ago

Gmelius helps me to share my work and connect my team!

2 Upvotes
1
Join the conversation
Andrei P.
AP
Andrei Pyatibratov
•
Last activity almost 6 years ago

will it be possible to integrate whatsup ie in the future to gmelius ?

Pricing Options

Pricing provided by Gmelius.

Plus

$15.00
Per User Per Month

Growth

$29.00
Per User Per Month

Pro

$69.00
Per User Per Month
Gmelius Comparisons
Gmelius Features
Notes
Internal Discussion
Assignments and Tasks
Trends
Performance Tracking
Email Tracking
Tags
Predefined Rules
Gmail Integration