What do you like best about Zoho Sprints?
1) All essential features are bundled together without need for Apps which needs to be purchased
2) Concept of OKR, Time sheets, Project Templates are built into tool
2.1) One can track external contracts ( when we choose to get work done through external agency)
2.2) Meeting management and associated time tracking
3) Project Templates
4) Multiple assignees for same ticket
5) View Customization based on ticket type
6) Very useful dashboard
7) 50+% economical compared to JIRA ( even with Zoho flow)
8)Integration with Zoho flow,Jira could be achieved very easily
9)Import of tickets Jira to Zoho sprint is well documented and could be achieved easily .
To be explored :
1) is there one to capability between Jira automation and Zoho ( Loops on selected issues)
2)Quality of Support
3)Ticket to Bug Association and relevant stars Review collected by and hosted on G2.com.
What do you dislike about Zoho Sprints?
Limitations
1) You can not define multiple boards specially between Dev and QA
1.1) WorkFlow( States and transitions) for their ticket are different . We can collapse or hide states that are not relevant. Using custom filters it is possible to define views of board relevant to each smaller teams (POD team) or departments (Dev, QA, Deployment) but we can not show status relevant to them alone
1.2) Example :
1.2.1)QA Tickets have separate type and status namely To Do, QAPrep, InProgress,WaitingForNextRound,Done
1.2.2) DevTickets have state ToDo,InProgress,On-Hold,ReadyForReview,ReadyForQA,QA_InProgress,QA_Checked,ReadyForDeployment,Deployed
1.3) Burndown chart for POD team/QA team in addition to overall Project Burndown
2) Ability to show linked tickets in card (Critical for QA tickets)
3) Ready made samples to explore power of automation
4) Ready made samples for Zoho Flow
5) Import documentation can be improved with regards to Read-only fields, User fields, Computed fields
5.1) Non availability of import logs ( ex: progress, reasons for failure)
5.2)Related Ticket links are not taken care during import. Came across some references about doing it separately as CSV import Review collected by and hosted on G2.com.