Amazon EC2 Systems Manager Reviews & Product Details

Amazon EC2 Systems Manager Overview

What is Amazon EC2 Systems Manager?

Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems.

Amazon EC2 Systems Manager Details
Product Description

Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems.


Seller Details
Seller
AWS
Ownership
AMZN
Company Website
Year Founded
2006
HQ Location
Seattle, WA
Total Revenue (USD mm)
$177,866
Twitter
@awscloud
1,887,359 Twitter followers
LinkedIn® Page
www.linkedin.com
77,420 employees on LinkedIn®
Description

By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.

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Amazon EC2 Systems Manager Reviews

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It is integrated with kms so you can secure a parameter such as api key or passwords instead of having them unsecure in the function or as a environment variable to the function. It is also versioned if something change we can check the changes Review collected by and hosted on G2.com.

What do you dislike?

Default key for kms should not be a option as it is not secure. Anybody or a function with parameter store access can dump the secured entries if you dont have separate kms keys with separate access Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is something you should use if you use serverless functions that needs to access keys and passwords Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Have password and sensative api keys outside of code or environment variables, basically a secure store for the code Review collected by and hosted on G2.com.

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Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

AWS Systems Manager gives me visibility and control of your infrastructure on AWS. Systems Manager provides a unified user interface so I can view operational data from multiple AWS services and allows me to automate operational tasks across your AWS resources. Review collected by and hosted on G2.com.

What do you dislike?

We could make updates to running instances via chef solo by invoking it using SSM, but we like the instances to be as immutable as possible - makes for very easy rollbacks and reduces the amount of unintentional change in the environment. If we need to make an update we build and test a completely new image and then deploy new instances based on it rather than updating running instances. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

IMO the biggest limitations with AWS features of this type are usually a lack of 3rd-party extensions or support.

e.g. with Chef you have a massive resource of 3rd-party cookbooks freely available. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SHORTEN THE TIME TO DETECT PROBLEMS

EASY TO USE AUTOMATION

IMPROVE VISIBILITY AND CONTROL

MANAGE HYBRID ENVIRONMENTS Review collected by and hosted on G2.com.

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AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The ability to perform compliance checks. The ability to collect system inventory, including custom inventory. Patch Management capabilities. The ability to implement in hybrid environments. The ability to customize Documents. The ability to initiate commands from the AWS Dashboard. State Manager Review collected by and hosted on G2.com.

What do you dislike?

The lack of integration with other services within AWS GovCloud. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Patch Management, inventory management, compliance checks, mult-cloud availability. Review collected by and hosted on G2.com.

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UO
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that I can remote access machines from the AWS console directly. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that it is VERY hard to find the machine that I want to remotely access. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are using linux, the value still feels limited to me. It is hard to see the value just by using the console. I've been able to find that value in other products, but not this one. The online training may help to find that value. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We just started exploring the features and became disenchanted. It felt more like a windows machine management system and we don't have any windows machines. Review collected by and hosted on G2.com.

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VP of Global Alliances
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Protera Technologies, specailizes in managed hosting services for SAP,. AWS EC2 allows our team to provision and right size compute resources on-demand. AWS EC2 gives access with no delay to the compute resourecs needed, and we only pay for what we use. This is a landslide change when compared to traditional hosting that required weeks of planning and deployment activities for even simple HW changes. Review collected by and hosted on G2.com.

What do you dislike?

In some cases upgrading or transitioning from from EC2 familly of instances to another has some adveser cost impact Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Amazon EC2 Systems Manager will give you the power of "yes", like in "Yes, I undersatnd what is going on with my systems and I feel I am in control" Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

EC2 Systems manager allows our team to effectively ajust compute requirements and consumption Review collected by and hosted on G2.com.

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Associate Director of Computing Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

EC2 instances can range from free to expensive depending on what you want to do. I enjoyed the range and ease of deployment. Free tier is awesome for what you get access to. Review collected by and hosted on G2.com.

What do you dislike?

The range. For new folks, the amount of choices is overwhelming. But if you like lots of options, it's not really a problem. There has to be some familiarity with the console to get started. THerea re so many choices, it can be hard to decide what you want to do. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Freedom to spin up and tear down machines for various purposes ranging from research to a simple web server and only pay for what I use. Review collected by and hosted on G2.com.

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Full-Stack Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like Amazon Web Services because is an excelent tool both for people and for companies, because a system or an application can be deployed in an very fast enviroment like EC2, and using any of their existing tools, such as S3. AWS is more reliable and also secure as most of the business data information would be passed and so it should be properly encrypted and follow other security measures to prevent any data from getting leaked while communicating between the applications. AWS is more flexible and scalable with more bandwidth and storage capabilities. AWS is highly customizable and is easy to use, the learning curve for its main functions is relatively easy and well documented, application programming interfaces (APIs) are accessible and also is available in many regions. It has variety of tools at your disposal and the S3 interface is being well laid out and easy to organize. It constantly innovates and iterates, announcing new features several times per year and the price is very competitive in the market. Review collected by and hosted on G2.com.

What do you dislike?

If you manage many accounts AWS, management can become somewhat disorganized bacause it does not offer many tools for internal control, also it has many tools at your disposal, but you may not know them all. They could see how to promote and introduce the tools that you use less to display its advantages. While the documentation is robust it is sometimes difficult to get access to an actual person who might be able to help with the design of your application and what Amazon service is most applicable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am a consultant, as such, I provide software solutions and consulting services to customers with different needs. AWS gives me the tools to cover much of their needs, so it is for me a key tool in the performance of my activities, I really like how clean is the S3 interface, it's simple and effective and allows me to do my post-weekend tasks easily and quickly and also AWS peremptorily lowers costs a couple of times per year. Review collected by and hosted on G2.com.

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Director IT & Cloud Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

We can now automatically run powershell scripts across our entire fleet of instances at the same time! Additionally it can support automatically running tasks in "maintenance windows" replacing the need for hours of manual effort spent after hours on the weekend! Review collected by and hosted on G2.com.

What do you dislike?

Parameter store is a little difficult to navigate through. Believe improvements may be coming to that. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Before we had to manually remote into each machine and run commands, where now we can select the instances we want the run command to go against and it will simultaneously execute against all of them and bring back the results. Review collected by and hosted on G2.com.

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Technical Project Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

SSM allows us to manage servers and jobs at massive scale. Review collected by and hosted on G2.com.

What do you dislike?

It is difficult to re-run a failed job. It requires that the job be re-instantiated, which is difficult when iterating rapidly in sandbox-type scenarios. Also, I wish there was a way to run a job on a set number or percentage of servers that match a set of tags. The use case is running a job that needs to run only once and with auto-scaling there may be many servers running at one time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go for it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

batch jobs, manual processes, save time Review collected by and hosted on G2.com.

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IT Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

EC2 lets us scale to use and pay for just he compute power we need. We saved over 60% compared to hosting our own equipment in a data center. Review collected by and hosted on G2.com.

What do you dislike?

Not much to dislike. Some extra steps are needed for on-the-road remote access unless you have a VPN solution. Still, better than the alternatives! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Once you learn the basics of managing EC2 systems you'll never look back. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Server and fleet management, the ability to spin up instances for testing and then take them down. Scaling server usage without major capital costs. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

I like the integration found between run command, automations, maintenance windows, and parameter store. I have found these components work well together. Review collected by and hosted on G2.com.

What do you dislike?

User interface in the aws console is awful servers cannot be sorted by name when servers are sorted only 1 server's information can then be viewed logs do not sort easily 10 items per page limit adds unneeded frustration. Please redesign the UI to reduce the number of clicks to get information. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a cost effective solution for managing servers at scale, but there is a learning curve to the product as well as limitations to understand and consider before committing to production environment Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We patch monthly windies updates, manage AMIs, and upgrade our software product line via automations Review collected by and hosted on G2.com.

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AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

We used to have in house scripts used to run short CLI commands across a large number of instances. RunCommand gives us the capability to manage, throttle, and audit exactly how that particular script runs which makes it very powerful and useful. The sessions manager also gives us the ability to remove SSH access to our instances and use sesions manager instead Review collected by and hosted on G2.com.

What do you dislike?

I know that new features are still being added but I wish I could more seamlessly use the AWS SSM to reconnect to existing sessions. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Remove the need for SSH accessbut keep the flexibilty governed by IAM! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Management of large number of EC2 instances, both operationally and security Review collected by and hosted on G2.com.

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AA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

EC2 allows us to not have to worry about the datacenter side of our infrastructure. It makes things much easier to scale and allows us to provide better support to our developers. Review collected by and hosted on G2.com.

What do you dislike?

EC2 definitely takes some time to get used to after having had physical access to the equipment itself.. The dashboard is easy to use but has many options that sometimes can confuse. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's definitely worth trying. The low cost of entry allows you to try it out and if it doesn't work for your business then you can give it up. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

EC2 allows us to reduce our datacenter footprint. It also allows us to scale more easily. Review collected by and hosted on G2.com.

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solutions architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The ease of deploying servers and being able to back them up. There is minimal latency and it really helps us to stand up new services and test applications on the fly. Review collected by and hosted on G2.com.

What do you dislike?

There isnt anything in particular that I can think of that I dislike. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We no longer need to host our own server stacks if neccesary it helps us reduce costs overall , Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Works like Puppet/Chef -remote control of system by allowing tasks to be done for on-premise and hosted servers Review collected by and hosted on G2.com.

What do you dislike?

Learning curve, not all system types supported, some templated wizards for common tasks would be good Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One place to go to send config changes to many systems. Like updating a hosts file or pushing a new software package Review collected by and hosted on G2.com.

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Director software development
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

scalability and ability to spin up easily is aplus and abolity to use only when needed is a huige infrastructiure help. The fact that we don't have tp purchase servers is aplus to company. Review collected by and hosted on G2.com.

What do you dislike?

cost increses and adds up before you realize. Warning and heads up will help, abilituy to see what the useage is and then able to scale wil lhelp Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

infrastructure Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Convenience of tools for imaging, spectrum of sizes to choose from, ease of changing hardware spec on the fly Review collected by and hosted on G2.com.

What do you dislike?

The console interface is very restrictive. It is difficult to switch between regions for easily managing multiple environments. There is no way to recover from hardware "faults" that may occur on start-up, requiring a very expensive process to recover machines that may only need to do a quick fsck scan, for example. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Automate your own management of EC2's and expect to spend time with developing custom tools. Do not rely on AWS console management Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Rapid deployment and network management Review collected by and hosted on G2.com.

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Lead Security Engineer
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

The ability to manage EC2 through API, but also the capabilities in the UI to deploy. Review collected by and hosted on G2.com.

What do you dislike?

Lack of configuring options in the UI when displaying Instances. For example, being able to display and sort on IP address (public and private) when dealing with a large list of Instances. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Deploying services where full access to the OS level is required. Review collected by and hosted on G2.com.

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Cloud Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It works, for moving at a fast pace that works with your customers needs and time line. Review collected by and hosted on G2.com.

What do you dislike?

Missing Tags from OS metadata in OS, would be ideal for adding automation and vlidation. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do not dissmise it yet. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Migration of Legacy datacenter systems, In a rapped flexiable model tha requires low learning curve for Dev and admins. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

There are tons of tools for any imaginable feature who wish to expand. The elasticity feature is also very useful. It gives us the ability to save money on resources not we don't need Review collected by and hosted on G2.com.

What do you dislike?

Can't think of anything right now. It is working just as we had envisioned it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We our redundancy and disaster recovery problem Review collected by and hosted on G2.com.

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CB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

EC2 System manager simplifies it all without the need to invest more. We tried several tools in our cloud adoption process, but assessing EC2 manager was definitively the smartest choice to start. Review collected by and hosted on G2.com.

What do you dislike?

Once you start growing you'll find your own needs, you'll outgrow the tool really quickly. But the product is evolving, so you can go back to it really easily. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Start with it at once. You MUST have something for EC2 management. Then discover if you need something else. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our EC2 instances management wouldn't be possible without the tool Review collected by and hosted on G2.com.

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Embedded Software Engineer
Oil & Energy
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Everything is centralized. The EC2 manager is one spot to manage and compare performance of different EC2 instances Review collected by and hosted on G2.com.

What do you dislike?

The product is a little price., Would like to see EC2 be more of a service like lambda where everything is managed on it'w own Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing a large group of EC2 systems Review collected by and hosted on G2.com.

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senior service reliability engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

the ease to launch up the instances in minutes and reserve instances as needed Review collected by and hosted on G2.com.

What do you dislike?

there isn't much to disklike as the product is bulletproof Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

ec2 has helped us a lot in terms of managing 1000's of servers and automating most of the daily tasks with the api Review collected by and hosted on G2.com.

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Systems Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

It was fast for me, a new user, to spin up new vms. Review collected by and hosted on G2.com.

What do you dislike?

I find there's a lot of back and forth with the documentation. I wish the page would have something to help new users. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are looking to build a quickstart for our customers. Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Systems Manager is a very under used product at AWS and it is quintinessential to using this service to manage of fleet of instances as cattle, verses Pet care (SSH/RDP care, etc.). Review collected by and hosted on G2.com.

What do you dislike?

The console is still immature. the SSM agent can be difficult to get rolling on existing servers don't have the agent installed (Red Hat). Session Manager is buggy/immature. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cattle vs Sheep Arguement - remove SSH keys (close port 22!!). Forensic logging with S3 and CloudWatch. Running commands for updates at huge scale. Review collected by and hosted on G2.com.

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