Bikky
Bikky is the first Customer Data Platform (CDP) built exclusively for large, multi-unit restaurant brands. By integrating with point-of-sale systems, online ordering providers, payment processors, and loyalty programs, Bikky is the only CDP able to build comprehensive datasets about everything from the performance of menus to the frequency and lifetime value of guests. With the platform, everyone from the C-Suite to the marketing team is empowered to make better decisions about the business and measure if those decisions are contributing positively to the bottom line. Bikky was founded on the belief that restaurants deserve the same access to data as the largest, most sophisticated businesses in the world, and is proud to serve thousands of restaurant locations across the U.S., including major brands like Bojangles, MOD Pizza, Dave’s Hot Chicken, and Long John Silver’s. Bikky is based in New York City and has raised nearly $15 million in funding to date.
Average Rating: 4.9/5.0
Total Reviews: 23
How Do G2 Users Rate Bikky?
- Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
- Predictive Modeling: 6.3/10 (Category avg: 8.0/10)
- Data Enrichment: 9.2/10 (Category avg: 8.7/10)
- Expandability: 9.2/10 (Category avg: 8.6/10)
Who Is the Company Behind Bikky?
- Seller: Bikky
- HQ Location: New York, NY
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Twitter: @BikkyHQ
131 Twitter followers -
LinkedIn® Page: www.linkedin.com
59 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Restaurants
- Company Size: 65% Medium, 26% Small
What Do G2 Reviewers Say About Bikky?
AI-generated summary from verified user reviews
Pros
- Users love the data segmentation capabilities of Bikky, empowering targeted marketing and enhanced guest engagement.
- Users rave about the excellent customer engagement of Bikky, enhancing their insights and support for business growth.
- Users highlight the responsive and dedicated customer support of Bikky, which enhances their experience and success.
- Users find Bikky to be very easy to use, providing accessible data and insights for informed decision-making.
- Users value Bikky's analytics expertise, providing accessible insights that enhance marketing and operational strategies effectively.
Cons
- Users wish for easier access to system wide YOY sales without relying on the data assistant for filtering.
- Users find that the learning curve for some dashboards can be steep, though support is readily available.
What Are Recent G2 Reviews of Bikky?
"Bikky is a game-changer when it comes to guest insights and smarter marketing"
Rating: 5.0/5.0 stars
— Samantha S.
"Actionable, Relevant Data and Insights that Directly Impacts Marketing Performance"
Rating: 5.0/5.0 stars
— Verified User in Restaurants

