CustomerLabs 1PD Ops Platform Pricing Overview

The best part of Customer labs is the transparency of the platform. You get to know the channel & event level success rates & the team is always eager to help with any challenges Review collected by and hosted on G2.com.

There are no downsides as such. The pricing model can be changed to number for order for e-commerce instead of charging on event Review collected by and hosted on G2.com.

I genuinely appreciate CustomerLabs 1PD Ops Platform for the great support offered by the team. Their support is very comprehensive, including full setup assistance and regular Google Meet sessions to solve issues, which makes the onboarding experience seamless and stress-free. The platform excels in its ability to track customers and provide real insights into our audience, which is crucial for our ecommerce operations on Shopify. It identifies and tags customers based on actions such as adding to cart, purchases, and page views, allowing us to build precise audience segments. These segments can then be easily exported or sent to platforms like Meta, TikTok, or Klaviyo, providing a seamless connection and integration with these essential tools. I also found the audience targeting capabilities of CustomerLabs to be incredibly useful for managing our operations efficiently. The precision in targeting and integration with various platforms is a standout feature, which greatly benefits our strategy and decision-making processes. Review collected by and hosted on G2.com.

I dislike that the pricing model is linked to the number of events tracked, which, while accessible, could be cheaper. Review collected by and hosted on G2.com.