--- title: Manago AI Reviews meta\_title: 'Manago AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 330 reviews by the users' company size, role or industry to find out how Manago AI works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 330 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Manago AI Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **flexibility and adaptability** of Manago AI, enabling customized solutions for their marketing automation needs. [(15 mentions)](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1331234&qs=pros-and-cons#reviews) Users appreciate the **automation efficiency** of SALESmanago, enabling custom integrations and enhanced marketing capabilities seamlessly. [(14 mentions)](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1326812&qs=pros-and-cons#reviews) Users commend the **excellent customer support** from SALESmanago, noting responsiveness and helpfulness throughout their partnership. [(14 mentions)](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1326361&qs=pros-and-cons#reviews) Users commend the **advanced campaign automation and seamless Salesforce integration** , enhancing their marketing strategy effectively. [(12 mentions)](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1327364&qs=pros-and-cons#reviews) Users appreciate the **intuitive email builder** in SALESmanago, greatly enhancing customer communication and automation efficiency. [(11 mentions)](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1328245&qs=pros-and-cons#reviews) Users experience a **steep learning curve** with Manago AI, requiring time and effort to achieve optimal setup. [(10 mentions)](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1325938&qs=pros-and-cons#reviews) Users find the **interface not intuitive** , making it challenging to navigate and utilize all features effectively. [(8 mentions)](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1331818&qs=pros-and-cons#reviews) Users find some aspects of the platform to be **complex and user-unfriendly** , affecting overall usability and function access. [(7 mentions)](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1332591&qs=pros-and-cons#reviews) Users find the **complexity** of Manago AI challenging, as not all functions are easily accessible or user-friendly. [(5 mentions)](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1327721&qs=pros-and-cons#reviews) Users report **feature issues** including limited SMS integration and difficult navigation for less frequently used tools. [(5 mentions)](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1973828&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Manago AI ##### 1. Automation Users value the **flexibility and adaptability** of Manago AI, enabling customized solutions for their marketing automation needs. [ See 15 mentions ](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1331234&qs=pros-and-cons#reviews) See Related User Reviews ![Valeriya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valeriya K.") VK Valeriya K. Mid-Market (51-1000 emp.) 4.0/5 "SALESmanago Streamlines Automation with an Intuitive Email Builder and Responsive Support" What do you like about Manago AI? I have been working with SALESmanago for a little over a year on daily basis, and the platform has significantly improved the way we manage customer c ![shreyas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shreyas S.") SS shreyas S. Mid-Market (51-1000 emp.) 2.5/5 "Great Automation, But Pricing and Analytics Need Improvement" What do you like about Manago AI? Excellent campaign automation and lead scoring capabilities. The behavioral tracking is granular and the UI makes complex workflows accessible. Integr ##### 2. Automation Efficiency Users appreciate the **automation efficiency** of SALESmanago, enabling custom integrations and enhanced marketing capabilities seamlessly. [ See 14 mentions ](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1326812&qs=pros-and-cons#reviews) See Related User Reviews ![Valeriya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valeriya K.") VK Valeriya K. Mid-Market (51-1000 emp.) 4.0/5 "SALESmanago Streamlines Automation with an Intuitive Email Builder and Responsive Support" What do you like about Manago AI? I have been working with SALESmanago for a little over a year on daily basis, and the platform has significantly improved the way we manage customer c ![shreyas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shreyas S.") SS shreyas S. Mid-Market (51-1000 emp.) 2.5/5 "Great Automation, But Pricing and Analytics Need Improvement" What do you like about Manago AI? Excellent campaign automation and lead scoring capabilities. The behavioral tracking is granular and the UI makes complex workflows accessible. Integr ##### 3. Customer Support Users commend the **excellent customer support** from SALESmanago, noting responsiveness and helpfulness throughout their partnership. [ See 14 mentions ](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1326361&qs=pros-and-cons#reviews) See Related User Reviews ![Valeriya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valeriya K.") VK Valeriya K. Mid-Market (51-1000 emp.) 4.0/5 "SALESmanago Streamlines Automation with an Intuitive Email Builder and Responsive Support" What do you like about Manago AI? I have been working with SALESmanago for a little over a year on daily basis, and the platform has significantly improved the way we manage customer c SM Samantha M. Mid-Market (51-1000 emp.) 4.0/5 "SALESmanago is useful and user-friendly with strong support." What do you like about Manago AI? We implemented Marketing Automation with SALESmanago to enhance customer engagement and communication. We use it daily, appreciating its versatility f ##### 4. Features Users commend the **advanced campaign automation and seamless Salesforce integration** , enhancing their marketing strategy effectively. [ See 12 mentions ](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1327364&qs=pros-and-cons#reviews) See Related User Reviews ![shreyas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shreyas S.") SS shreyas S. Mid-Market (51-1000 emp.) 2.5/5 "Great Automation, But Pricing and Analytics Need Improvement" What do you like about Manago AI? Excellent campaign automation and lead scoring capabilities. The behavioral tracking is granular and the UI makes complex workflows accessible. Integr ![Dorota T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dorota T.") DT Dorota T. Mid-Market (51-1000 emp.) 4.0/5 "All-in-one tool for every marketer" What do you like about Manago AI? What I appreciate most about SALESmanago is its comprehensive, all-in-one approach to marketing automation. The platform integrates various tools whic ##### 5. Helpful Users appreciate the **intuitive email builder** in SALESmanago, greatly enhancing customer communication and automation efficiency. [ See 11 mentions ](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1328245&qs=pros-and-cons#reviews) See Related User Reviews ![Valeriya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valeriya K.") VK Valeriya K. Mid-Market (51-1000 emp.) 4.0/5 "SALESmanago Streamlines Automation with an Intuitive Email Builder and Responsive Support" What do you like about Manago AI? I have been working with SALESmanago for a little over a year on daily basis, and the platform has significantly improved the way we manage customer c SM Samantha M. Mid-Market (51-1000 emp.) 4.0/5 "SALESmanago is useful and user-friendly with strong support." What do you like about Manago AI? We implemented Marketing Automation with SALESmanago to enhance customer engagement and communication. We use it daily, appreciating its versatility f ### 5 Cons or Disadvantages of Manago AI ##### 1. Learning Curve Users experience a **steep learning curve** with Manago AI, requiring time and effort to achieve optimal setup. [ See 10 mentions ](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1325938&qs=pros-and-cons#reviews) See Related User Reviews ![Valeriya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valeriya K.") VK Valeriya K. Mid-Market (51-1000 emp.) 4.0/5 "SALESmanago Streamlines Automation with an Intuitive Email Builder and Responsive Support" What do you dislike about Manago AI? 1) In SALESmanago, main contact identificator is email, while in my business - phone number. As a result, there is no protection from creating duplica ![Stella O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stella O.") SO Stella O. Small-Business (50 or fewer emp.) 5.0/5 "A powerful tool for data-driven marketing automation" What do you dislike about Manago AI? Some features are too rigid and not easily adaptable to the specific needs of a project. For example, certain logic within workflows or filters cannot ##### 2. Not Intuitive Users find the **interface not intuitive** , making it challenging to navigate and utilize all features effectively. [ See 8 mentions ](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1331818&qs=pros-and-cons#reviews) See Related User Reviews ![shreyas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shreyas S.") SS shreyas S. Mid-Market (51-1000 emp.) 2.5/5 "Great Automation, But Pricing and Analytics Need Improvement" What do you dislike about Manago AI? Pricing structure lacks transparency - you need to contact sales for quotes which slows decision-making. Analytics dashboard could be more robust for ![Stella O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stella O.") SO Stella O. Small-Business (50 or fewer emp.) 5.0/5 "A powerful tool for data-driven marketing automation" What do you dislike about Manago AI? Some features are too rigid and not easily adaptable to the specific needs of a project. For example, certain logic within workflows or filters cannot ##### 3. Complex Usability Users find some aspects of the platform to be **complex and user-unfriendly** , affecting overall usability and function access. [ See 7 mentions ](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1332591&qs=pros-and-cons#reviews) See Related User Reviews ![Dorota T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dorota T.") DT Dorota T. Mid-Market (51-1000 emp.) 4.0/5 "All-in-one tool for every marketer" What do you dislike about Manago AI? While I appreciate that SALESmanago is constantly evolving, I've noticed that occasionally, updates intended as improvements, end up making certain fe ![Riccardo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riccardo R.") RR Riccardo R. Small-Business (50 or fewer emp.) 4.5/5 "A good compromise between simplicity, effectiveness and investment" What do you dislike about Manago AI? Over the past three years, following the acquisition, SALESmanago has undergone significant shifts in strategy, personnel, board composition, and mana ##### 4. Complexity Users find the **complexity** of Manago AI challenging, as not all functions are easily accessible or user-friendly. [ See 5 mentions ](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1327721&qs=pros-and-cons#reviews) See Related User Reviews AG Annabel G. Mid-Market (51-1000 emp.) 5.0/5 "Marketing automation tool with many easy-to-use functions" What do you dislike about Manago AI? Unfortunately, we can't use all the functions because our systems are very complex and not everything can be mapped via the interface. However, this i ![Michal K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michal K.") MK Michal K. Small-Business (50 or fewer emp.) 4.5/5 "Extremly usefull tool for professional running companies" What do you dislike about Manago AI? Some features not using very frequent are hidden and not very users friendly to find them. Customer support allways help to remind u where u can fix i ##### 5. Feature Issues Users report **feature issues** including limited SMS integration and difficult navigation for less frequently used tools. [ See 5 mentions ](https://www.g2.com/products/manago-ai/reviews?filters%5Bsentiment_snippet%5D=1973828&qs=pros-and-cons#reviews) See Related User Reviews ![Stella O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stella O.") SO Stella O. Small-Business (50 or fewer emp.) 5.0/5 "A powerful tool for data-driven marketing automation" What do you dislike about Manago AI? Some features are too rigid and not easily adaptable to the specific needs of a project. For example, certain logic within workflows or filters cannot SM Samantha M. Mid-Market (51-1000 emp.) 4.0/5 "SALESmanago is useful and user-friendly with strong support." What do you dislike about Manago AI? Some challenges arose, particularly with SMS integration and limited sidebar and cart recovery features. ## Top-Rated Alternatives [ ![Bloomreach](https://images.g2crowd.com/uploads/product/hd_favicon/acd3373828bc7684cdbada5df73826f4/bloomreach-bloomreach.svg "Bloomreach") Bloomreach 4.6/5(775) ](https://www.g2.com/products/bloomreach-bloomreach/reviews) [ ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,914) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![GetResponse](https://images.g2crowd.com/uploads/product/hd_favicon/1487565675/getresponse.svg "GetResponse") GetResponse 4.3/5(1,140) ](https://www.g2.com/products/getresponse/reviews) [ View All Alternatives ](https://www.g2.com/products/manago-ai/competitors/alternatives) MK Martyna K. Direct Marketing Specialist Mid-Market (51-1000 emp.) 7/21/2026 "A solid platform for marketing automation" 5/5 What do you like best about Manago AI? What I like most about Manago AI is its audience segmentation and marketing automation capabilities. They make it much easier to build targeted campaigns. We can create segments based on customer behavior and purchase history, which helps us deliver more relevant communication. I also like the intuitive campaign builder and the ability to automate customer journeys, saving a significant amount of manual work. The platform is continuously improving with new features, and the support team has always been responsive whenever we've needed help. Review collected by and hosted on G2.com. What do you dislike about Manago AI? Some areas of the platform could still be improved, and we regularly share our feedback and suggestions with the Manago AI team. We appreciate that many of these improvements are continuously addressed. Review collected by and hosted on G2.com. What problems is Manago AI solving and how is that benefiting you? Manago AI helps us automate marketing communication, manage audience segmentation, and create more personalized campaigns. It reduces manual work, allows us to better target users based on their behavior, and helps us deliver more relevant messages. As a result, we can run campaigns more efficiently and improve customer engagement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paulina .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paulina .") P Paulina . E-commerce specialist Small-Business (50 or fewer emp.) 6/17/2026 "Intuitive, Feature-Rich Newsletter Builder with Reliable Automations and Great Support" 4/5 What do you like best about Manago AI? What I value most is the intuitive newsletter builder - it's clean but still packed with features, so you can put together polished campaigns quickly. A good sign of how easy it is to use: a non-technical colleague picked up the platform without any trouble, even though I'm the one from IT who handles it day to day. The integration with our store works well and unifies customer data into a single profile, and whenever an issue comes up, support helps resolve it quickly. Automations and mailings run reliably and handle our sending volumes without problems. For the range of features you get, it's been a solid investment that has saved us a lot of manual work. The AI-based send-time optimization is also useful, helping pick the best moment to send a newsletter. On top of that, the Polish-language support and direct contact with our account manager genuinely make onboarding and everyday work easier. Review collected by and hosted on G2.com. What do you dislike about Manago AI? With such a feature-rich platform, the interface can feel a bit overwhelming at first, and some of the more advanced configurations aren't always intuitive - it takes a bit of time to find your way around everything. A few settings could be more self-explanatory, so at the start it helps to lean on the support team. Once you get familiar with it, though, it becomes much easier. Review collected by and hosted on G2.com. What problems is Manago AI solving and how is that benefiting you? SALESmanago lets us run our entire email marketing from one place and automate repetitive tasks we used to do manually, which saves us a lot of time. It brings customer data from different channels into a single profile, so we can segment our audience and target newsletters much more precisely instead of sending the same message to everyone. In practice this means more relevant communication for our customers and less manual work on our side. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Oscar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oscar G.") OG Oscar G. Co-creador Internet Enterprise (\> 1000 emp.) 3/11/2019 "Intuitive and Effective for Marketing Automation" 5/5 What do you like best about Manago AI? What I like most about SALESmanago is that it is a very intuitive platform and quite easy to use and implement. The analytics, the creation of flows, and the automated flows with predefined templates make the work much easier, making it quite simple to create a flow from scratch. Additionally, the creation of emails and campaigns is also quite simple and the experience is very intuitive. These are the features I like most about the platform. Review collected by and hosted on G2.com. What do you dislike about Manago AI? The customer service solution of SALESmanago has room for improvement, especially in loading time and traceability. There are times when the loading of information is a bit slow, which impacts when an agent is attending to a customer. Review collected by and hosted on G2.com. What problems is Manago AI solving and how is that benefiting you? I use SALESmanago to analyze data from eCommerce and physical stores, create clusters and audiences, and send segmented communication. This allows us to launch effective marketing campaigns with ROAS exceeding 40 or 50, generating a positive return. Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerSource: OrganicAI Translated MS Maciej S. Marketing & Affiliate Manager Small-Business (50 or fewer emp.) 4/9/2026 "Sales Manago comprehensive tool for marketing automation and customer communication" 4/5 What do you like best about Manago AI? In our opinion, the greatest strength of Sales Manager is its team of specialists and account managers, who efficiently guided us through the integration and onboarding process. Crucially for our business, our account manager is fully committed to helping us fulfill special requests, often under tight deadlines. Another plus is the continuous development, including the addition of AI-based solutions, webinars, and training. Overall, we rate Sales Manago as a comprehensive tool for marketing automation and customer communication, offering a wide range of capabilities and technical support. Review collected by and hosted on G2.com. What do you dislike about Manago AI? From a technical standpoint, the system certainly meets the expectations of the e-commerce industry; however, in our gambling industry, it requires a few tweaks and workarounds to effectively analyze customer behavior and run campaigns for them based on that data. Review collected by and hosted on G2.com. What problems is Manago AI solving and how is that benefiting you? Communication with customers via mass email, SMS, push notifications, and pop-ups is efficient, convenient, and secure. Marketing automation offers extensive configuration options, ranging from simple to advanced campaigns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Wojciech W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wojciech W.") WW Wojciech W. Senior B2C Marketing Specialist Enterprise (\> 1000 emp.) 3/24/2026 "Precision at scale: high-performance automation with Salesmanago" 5/5 What do you like best about Manago AI? SALESmanago is a powerful automation engine that effortlessly handles massive databases and complex custom integrations. Its advanced analytics allow us to monitor real-time behaviour and replace guesswork with facts. This, combined with an efficient reporting module, enables us to reach diverse customer segments with professional-grade technical personalization. Review collected by and hosted on G2.com. What do you dislike about Manago AI? The primary challenge is the steep learning curve required to fully master its advanced features and custom integration capabilities. While the platform is powerful, the sheer volume of data and options can initially lead to "information noise" if not managed by an experienced team. Additionally, the interface, though functional, requires a high level of technical proficiency to navigate efficiently when building complex, multi-segment workflows. Review collected by and hosted on G2.com. What problems is Manago AI solving and how is that benefiting you? SALESmanago helps our organization bridge the gap between massive technical databases and personalized communication. By providing a powerful automation engine, it solves the challenge of managing complex data at scale, allowing us to sync the system directly with our internal resources for specific customer segments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Simone R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simone R.") SR Simone R. CEO & founder Marketing and Advertising Mid-Market (51-1000 emp.) 3/18/2026 "SALESmanago: Powerful, Flexible Marketing Automation for Personalized Omnichannel Campaigns" 4.5/5 What do you like best about Manago AI? SALESmanago stands out as a powerful and flexible Marketing Automation platform that has evolved significantly over the years. It combines customer data management with advanced automation features, making it a strong solution for eCommerce and omnichannel strategies. One of its key strengths is the ability to centralize data from multiple sources and use it to create highly personalized marketing campaigns. The platform offers a wide range of tools—from email marketing and behavioral targeting to AI-driven product recommendations—which allow for a more tailored customer experience. Another positive aspect is its continuous development. New features and improvements are released regularly, showing a clear commitment to innovation and staying aligned with market needs. Review collected by and hosted on G2.com. What do you dislike about Manago AI? While SALESmanago is feature-rich, some areas of the platform can feel complex, especially for new users. The learning curve can be a bit steep when trying to fully leverage all available functionalities. Review collected by and hosted on G2.com. What problems is Manago AI solving and how is that benefiting you? SALESmanago helps streamline marketing activities by centralizing customer data and enabling more effective automation. This leads to better targeting, improved engagement, and ultimately higher conversion rates. By optimizing campaigns and reducing manual work, it contributes to a better return on investment and supports overall business growth. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ewa G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ewa G.") EG Ewa G. Senior Marketing Automation Specialist Mid-Market (51-1000 emp.) 3/16/2026 "SALESmanago Makes Segmentation, Automation, and Personalized Campaigns Effortless" 5/5 What do you like best about Manago AI? SALESmanago is a tool that truly makes everyday work easier — not only in the e-commerce industry but also in telecommunications services. It offers extensive capabilities, from segmentation and automation to communication personalization and multichannel customer engagement, making it possible to run highly tailored campaigns for different customer groups. Another big advantage is the support. The team is very helpful, responds quickly, and genuinely tries to find the best solution instead of just redirecting you to documentation. This makes implementing new ideas and solving problems much smoother. Review collected by and hosted on G2.com. What do you dislike about Manago AI? Many features and integrations are clearly optimized for e-commerce. Companies from service-based industries may sometimes need to adapt the setup to fit their processes. Fortunately, the system is flexible and the support team is very helpful in finding suitable solutions. Review collected by and hosted on G2.com. What problems is Manago AI solving and how is that benefiting you? SALESmanago helps us manage and automate customer communication across multiple channels in a much more structured and personalized way. It allows us to segment our customer base, create automated scenarios, and deliver more relevant messages depending on customer behavior and lifecycle stage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Valeriya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valeriya K.") VK Valeriya K. CRM manager Mid-Market (51-1000 emp.) 2/25/2026 "SALESmanago Streamlines Automation with an Intuitive Email Builder and Responsive Support" 4/5 What do you like best about Manago AI? I have been working with SALESmanago for a little over a year on daily basis, and the platform has significantly improved the way we manage customer communication and automation. One of the biggest advantages for me has been the intuitive email builder. The ability to pull products and prices directly from our website and automatically generate UTM‑tagged links has streamlined our workflow and saved us a substantial amount of time on each campaign (with previous solution, we had to create links manually). The built‑in Live Chat has also proven to be a valuable tool, allowing us to support customers more efficiently without needing additional integrations. It is very easy it is to manage pop‑ups. AI‑driven segmentation helps us target the audience with far greater precision and optimize expenses on mobile messaging. Workflows are really easy to build, though so far, I use very simple ones.  Another critical benefit is the fast and responsive support team, who are always ready to help and genuinely committed to improving their services. Of course, I still see many areas where the platform can continue to grow and evolve. However, I clearly see that SALESmanago is moving in the right direction and actively developing the features that are important for my business needs. Overall, it’s a solution that continues to improve and one I’m confident will only get stronger over time. Review collected by and hosted on G2.com. What do you dislike about Manago AI? 1) In SALESmanago, main contact identificator is email, while in my business - phone number. As a result, there is no protection from creating duplicates with same phone number. 2) In contact selection, there is no OR option, only AND, which makes filtering less convenient. Not possible to exclude contacts choosing 2 different external events: like either made purchase or visited site today. 3) Not possible to spread mailing over time (like, not send all at once, but distribute evenly over several hours). Review collected by and hosted on G2.com. What problems is Manago AI solving and how is that benefiting you? With Salesmanago, I collect sales data from my four websites and six stores in one place. It also helps me manage omnichannel communication with all of my customers. I use it to prepare regular reports on CRM efficiency, and overall it has become my main tool for day-to-day work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Weronika R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weronika R.") WR Weronika R. Marketing Specialist Small-Business (50 or fewer emp.) 7/23/2026 "Manago AI: Feature-rich marketing sutomation with an intuitive email creator" 5/5 What do you like best about Manago AI? I appreciate Manago AI mainly for its broad range of features, including newsletters, automated emails, and the option to configure web push notifications. The customer segmentation tools are also helpful, and the email creator is straightforward and intuitive to use. On top of that, the recently introduced AI Agent supports account management and makes it easier to review performance and analyze results. Review collected by and hosted on G2.com. What do you dislike about Manago AI? At this point, there isn’t much I dislike about Manago AI. I’m especially looking forward to the rollout of new AI features that can create workflows independently. Review collected by and hosted on G2.com. What problems is Manago AI solving and how is that benefiting you? Manago AI helps solve customer segmentation challenges, automates email campaigns for large groups of recipients, and supports my day-to-day marketing work. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Dora L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dora L.") DL Dora L. CRM Manager Mid-Market (51-1000 emp.) 3/16/2026 "SALESmanago Makes Marketing Automation and Personalized Campaigns Effortless" 5/5 What do you like best about Manago AI? We’ve been using SALESmanago for a while now, and it’s a solid choice if you're looking to get serious about marketing automation. It’s particularly effective at pulling together customer data and helping us run more personalized campaigns without a ton of manual effort. Review collected by and hosted on G2.com. What do you dislike about Manago AI? The platform is quite feature-heavy, which is great for scaling, though it does take a bit of time to get used to the interface. It’s a reliable, middle-of-the-road solution—not perfect, but it definitely does the job of streamlining our workflows and improving how we target our audience. Review collected by and hosted on G2.com. What problems is Manago AI solving and how is that benefiting you? SALESmanago solves the problem of manual, fragmented outreach by automating our entire email lifecycle based on real-time customer behavior, which ensures our subscribers receive relevant content without us having to manage every send by hand. Review collected by and hosted on G2.com. 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