# SALESmanago Reviews **Vendor:** SALESmanago **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 323 ## About SALESmanago We’re a European SaaS company helping mid-market eCommerce businesses grow sales through deep customer understanding and seamless omnichannel interactions. Our AI Customer Engagement Platform collects real-time data on transactions, preferences, and website behaviour within an integrated Customer Data Platform. These insights power our Omnichannel Marketing Automation and AI-driven personalisation, enabling teams to automate orchestrated customer journeys across multiple channels. Our platform, co-developed with eCommerce marketers, introduces innovative tools across four critical areas: Audiences to centralise customer data, Web Experience to turn visitors into leads, Channels to deliver engaging messages across multiple touchpoints, and Recommendations to boost conversions with AI-driven suggestions and predictive analytics. This infrastructure, trusted by over 3,000 mid-size businesses worldwide, is designed to facilitate hyper-personalised experiences while supporting the specific scalability needs of mid-market organisations. More information on salesmanago.com ## SALESmanago Pros & Cons **What users like:** - Users appreciate the **flexibility and innovation** of SALESmanago, enhancing their marketing automation and e-commerce integration experience. (15 reviews) - Users appreciate the **automation efficiency** of SALESmanago, enabling seamless integrations and customized marketing solutions for e-commerce. (14 reviews) - Users commend SALESmanago for their **exceptional customer support** , which enhances collaboration and ensures successful implementation. (14 reviews) - Users highlight the **excellent automation and lead scoring capabilities** of SALESmanago, enabling effective and personalized marketing strategies. (12 reviews) - Users value the **intuitive email builder and excellent support** in SALESmanago, enhancing communication and campaign efficiency. (11 reviews) - Powerful Features (11 reviews) - Personalization (10 reviews) - Effective (9 reviews) - Marketing Efficiency (9 reviews) - Analytics (8 reviews) **What users dislike:** - Users find the **learning curve steep** , making setup and customization time-consuming and occasionally confusing. (10 reviews) - Users find the interface **not intuitive** , with many features difficult to locate and understand. (8 reviews) - Users experience **complex usability** with some features hidden, complicating navigation despite overall satisfaction with the platform. (7 reviews) - Users face **complexity issues** with SALESmanago, struggling to utilize all functions effectively due to system intricacies. (5 reviews) - Users express concerns about **feature issues** , particularly with SMS integration and the usability of certain tools. (5 reviews) - Users find **missing features** and rigid functionalities hinder customization and complicate the overall user experience with SALESmanago. (5 reviews) - Users find the **complex usage** of SALESmanago challenging at times, though improvements are underway and support is helpful. (4 reviews) - Learning Complexity (4 reviews) - Limited Features (4 reviews) - Poor Support (4 reviews) ## SALESmanago Reviews ### 1. Intuitive and Effective for Marketing Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar G. | Co-creador, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2019 **What do you like best about SALESmanago?** What I like most about SALESmanago is that it is a very intuitive platform and quite easy to use and implement. The analytics, the creation of flows, and the automated flows with predefined templates make the work much easier, making it quite simple to create a flow from scratch. Additionally, the creation of emails and campaigns is also quite simple and the experience is very intuitive. These are the features I like most about the platform. **What do you dislike about SALESmanago?** The customer service solution of SALESmanago has room for improvement, especially in loading time and traceability. There are times when the loading of information is a bit slow, which impacts when an agent is attending to a customer. **What problems is SALESmanago solving and how is that benefiting you?** I use SALESmanago to analyze data from eCommerce and physical stores, create clusters and audiences, and send segmented communication. This allows us to launch effective marketing campaigns with ROAS exceeding 40 or 50, generating a positive return. ### 2. Sales Manago comprehensive tool for marketing automation and customer communication **Rating:** 4.0/5.0 stars **Reviewed by:** Maciej S. | Marketing & Affiliate Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about SALESmanago?** In our opinion, the greatest strength of Sales Manager is its team of specialists and account managers, who efficiently guided us through the integration and onboarding process. Crucially for our business, our account manager is fully committed to helping us fulfill special requests, often under tight deadlines. Another plus is the continuous development, including the addition of AI-based solutions, webinars, and training. Overall, we rate Sales Manago as a comprehensive tool for marketing automation and customer communication, offering a wide range of capabilities and technical support. **What do you dislike about SALESmanago?** From a technical standpoint, the system certainly meets the expectations of the e-commerce industry; however, in our gambling industry, it requires a few tweaks and workarounds to effectively analyze customer behavior and run campaigns for them based on that data. **What problems is SALESmanago solving and how is that benefiting you?** Communication with customers via mass email, SMS, push notifications, and pop-ups is efficient, convenient, and secure. Marketing automation offers extensive configuration options, ranging from simple to advanced campaigns. ### 3. Precision at scale: high-performance automation with Salesmanago **Rating:** 5.0/5.0 stars **Reviewed by:** Wojciech W. | Senior B2C Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about SALESmanago?** SALESmanago is a powerful automation engine that effortlessly handles massive databases and complex custom integrations. Its advanced analytics allow us to monitor real-time behaviour and replace guesswork with facts. This, combined with an efficient reporting module, enables us to reach diverse customer segments with professional-grade technical personalization. **What do you dislike about SALESmanago?** The primary challenge is the steep learning curve required to fully master its advanced features and custom integration capabilities. While the platform is powerful, the sheer volume of data and options can initially lead to "information noise" if not managed by an experienced team. Additionally, the interface, though functional, requires a high level of technical proficiency to navigate efficiently when building complex, multi-segment workflows. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago helps our organization bridge the gap between massive technical databases and personalized communication. By providing a powerful automation engine, it solves the challenge of managing complex data at scale, allowing us to sync the system directly with our internal resources for specific customer segments. ### 4. SALESmanago: Powerful, Flexible Marketing Automation for Personalized Omnichannel Campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Simone R. | CEO & founder, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SALESmanago?** SALESmanago stands out as a powerful and flexible Marketing Automation platform that has evolved significantly over the years. It combines customer data management with advanced automation features, making it a strong solution for eCommerce and omnichannel strategies. One of its key strengths is the ability to centralize data from multiple sources and use it to create highly personalized marketing campaigns. The platform offers a wide range of tools—from email marketing and behavioral targeting to AI-driven product recommendations—which allow for a more tailored customer experience. Another positive aspect is its continuous development. New features and improvements are released regularly, showing a clear commitment to innovation and staying aligned with market needs. **What do you dislike about SALESmanago?** While SALESmanago is feature-rich, some areas of the platform can feel complex, especially for new users. The learning curve can be a bit steep when trying to fully leverage all available functionalities. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago helps streamline marketing activities by centralizing customer data and enabling more effective automation. This leads to better targeting, improved engagement, and ultimately higher conversion rates. By optimizing campaigns and reducing manual work, it contributes to a better return on investment and supports overall business growth. ### 5. SALESmanago Makes Segmentation, Automation, and Personalized Campaigns Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Ewa G. | Senior Marketing Automation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about SALESmanago?** SALESmanago is a tool that truly makes everyday work easier — not only in the e-commerce industry but also in telecommunications services. It offers extensive capabilities, from segmentation and automation to communication personalization and multichannel customer engagement, making it possible to run highly tailored campaigns for different customer groups. Another big advantage is the support. The team is very helpful, responds quickly, and genuinely tries to find the best solution instead of just redirecting you to documentation. This makes implementing new ideas and solving problems much smoother. **What do you dislike about SALESmanago?** Many features and integrations are clearly optimized for e-commerce. Companies from service-based industries may sometimes need to adapt the setup to fit their processes. Fortunately, the system is flexible and the support team is very helpful in finding suitable solutions. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago helps us manage and automate customer communication across multiple channels in a much more structured and personalized way. It allows us to segment our customer base, create automated scenarios, and deliver more relevant messages depending on customer behavior and lifecycle stage. ### 6. SALESmanago Streamlines Automation with an Intuitive Email Builder and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Valeriya K. | CRM manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about SALESmanago?** I have been working with SALESmanago for a little over a year on daily basis, and the platform has significantly improved the way we manage customer communication and automation. One of the biggest advantages for me has been the intuitive email builder. The ability to pull products and prices directly from our website and automatically generate UTM‑tagged links has streamlined our workflow and saved us a substantial amount of time on each campaign (with previous solution, we had to create links manually). The built‑in Live Chat has also proven to be a valuable tool, allowing us to support customers more efficiently without needing additional integrations. It is very easy it is to manage pop‑ups. AI‑driven segmentation helps us target the audience with far greater precision and optimize expenses on mobile messaging. Workflows are really easy to build, though so far, I use very simple ones.  Another critical benefit is the fast and responsive support team, who are always ready to help and genuinely committed to improving their services. Of course, I still see many areas where the platform can continue to grow and evolve. However, I clearly see that SALESmanago is moving in the right direction and actively developing the features that are important for my business needs. Overall, it’s a solution that continues to improve and one I’m confident will only get stronger over time. **What do you dislike about SALESmanago?** 1) In SALESmanago, main contact identificator is email, while in my business - phone number. As a result, there is no protection from creating duplicates with same phone number. 2) In contact selection, there is no OR option, only AND, which makes filtering less convenient. Not possible to exclude contacts choosing 2 different external events: like either made purchase or visited site today. 3) Not possible to spread mailing over time (like, not send all at once, but distribute evenly over several hours). **What problems is SALESmanago solving and how is that benefiting you?** With Salesmanago, I collect sales data from my four websites and six stores in one place. It also helps me manage omnichannel communication with all of my customers. I use it to prepare regular reports on CRM efficiency, and overall it has become my main tool for day-to-day work. ### 7. SALESmanago Makes Marketing Automation and Personalized Campaigns Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Dora L. | CRM Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about SALESmanago?** We’ve been using SALESmanago for a while now, and it’s a solid choice if you're looking to get serious about marketing automation. It’s particularly effective at pulling together customer data and helping us run more personalized campaigns without a ton of manual effort. **What do you dislike about SALESmanago?** The platform is quite feature-heavy, which is great for scaling, though it does take a bit of time to get used to the interface. It’s a reliable, middle-of-the-road solution—not perfect, but it definitely does the job of streamlining our workflows and improving how we target our audience. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago solves the problem of manual, fragmented outreach by automating our entire email lifecycle based on real-time customer behavior, which ensures our subscribers receive relevant content without us having to manage every send by hand. ### 8. Efficient CRM with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ewa K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about SALESmanago?** I am very satisfied with the Help Desk which is available to me 24/7 and genuinely provides support. The Customer Success Manager who suggests possible solutions is a significant added value. Another aspect I appreciate is the A/B testing and automated workflow, making it possible to replicate the offline customer experience in the online environment. Also, the initial setup was quite straightforward, I’d rate it 9 out of 10. **What do you dislike about SALESmanago?** Campaigns which have already been created should be editable for future changes. At the moment, I need to remove the current campaign and create a new one. **What problems is SALESmanago solving and how is that benefiting you?** I use SALESmanago to replicate the offline customer experience online with A/B tests and automated workflows. I appreciate the 24/7 Help Desk and the customer success manager who suggests solutions, adding significant value. ### 9. A Partnership Built on Trust, Powered by a Platform That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Paolo Z. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about SALESmanago?** As a certified SALESmanago partner, we've been implementing the platform for clients across e-commerce, education, and B2B sectors for several years now. One of the key reasons we keep choosing SALESmanago — and recommending it to our clients — is the relationship we've built with the team over time. Having a dedicated point of contact who knows our business, understands our clients' needs, and responds quickly when issues arise makes a real difference in day-to-day operations and in the quality of the implementations we deliver. Beyond that, what sets SALESmanago apart is the sheer breadth of features available in a single platform — from advanced behavioral segmentation and RFM analysis to marketing automation workflows, web push, live chat, and AI-driven product recommendations. For our clients, having everything under one roof eliminates the need for multiple tools and simplifies data management significantly. The Catalog API and dynamic email personalization are particularly powerful for e-commerce clients, allowing us to build highly targeted flows based on real purchase behavior. The continuous product updates show that SALESmanago is actively evolving to meet market demands, and the long-term partnership we've developed with the team is one of the main reasons we've been able to scale successful implementations across so many projects. **What do you dislike about SALESmanago?** The learning curve can be steep for new clients — the platform is so feature-rich that onboarding requires dedicated time and expertise, which is actually where having a partner adds real value. Some UI flows could be more intuitive, and occasional inconsistencies between different modules (for example, how data is presented across reporting sections) can slow down day-to-day operations. API documentation, while comprehensive, sometimes lags behind newly released features. These are minor friction points in an otherwise robust platform that consistently delivers results for our clients. **What problems is SALESmanago solving and how is that benefiting you?** As a partner, SALESmanago helps us solve one of the most common challenges our clients face: fragmented customer data and disconnected marketing channels. Before implementing SALESmanago, many of our clients were managing email campaigns, website tracking, and customer segmentation through separate tools, resulting in data silos and inconsistent messaging. SALESmanago consolidates everything into a single platform — contact monitoring, behavioral segmentation, automation workflows, email, web push, and product recommendations — allowing us to build cohesive, data-driven customer journeys. This translates directly into measurable improvements for our clients: higher repeat purchase rates, reduced cart abandonment, and better lead qualification. For us as a partner, it also means faster implementation and a clearer ROI story to present to clients, which strengthens long-term relationships and retention. ### 10. Comprehensive Marketing Automation, Perfect for GDPR Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Chenauls W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SALESmanago?** I really like how SALESmanago combines strong marketing automation, a real CDP, and GDPR-ready tools all in one system—it’s super valuable for B2B teams like ours in Germany. The 360° customer view is a standout for me. It pulls together data from our website, email, lead forms, and CRM into one profile, helping us understand lead engagement at every touchpoint. It has completely changed how we segment and personalize our campaigns. I also appreciate the flexibility of the automation workflows which lets us build detailed nurture sequences and re-engagement campaigns without needing technical help. It's powerful yet manageable for our team. **What do you dislike about SALESmanago?** A few parts of SALESmanago could be smoother or more intuitive for our team working in the German B2B space. The biggest pain point is the learning curve for more advanced features. The basic automation and email campaigns are easy enough, but setting up complex workflows, custom lead scoring, or deeper CDP integrations can get complicated. It often takes time to configure correctly, and we sometimes need to test multiple times to get it right. We also find the dashboard and reporting interface a bit overwhelming at first. There’s so much data available that it can be hard to find the exact metrics we need quickly. Customizing reports to match our internal B2B KPIs takes more effort than we expected. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago unifies our customer data, automates our marketing, and keeps us GDPR-compliant, solving scattered data issues and reducing manual marketing tasks while focusing on strategy. ### 11. Flexible, Intuitive Support That Boosts Campaign Effectiveness **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Photography | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about SALESmanago?** SALESmanago is not just a tool, but real support in achieving marketing goals. The collaboration runs smoothly, and the team demonstrates great flexibility and a strong willingness to find solutions tailored to our needs. Thanks to the use of advanced communication scenarios, we can better respond to customer expectations while saving time and increasing the effectiveness of individual campaigns. An additional advantage is the intuitive interface, which significantly improves day-to-day work with the system. **What do you dislike about SALESmanago?** Many of the features and integrations are clearly designed with e-commerce in mind, so service-based businesses may sometimes need to fine-tune the setup to better match their workflows. Fortunately, the platform itself is flexible, and the support team is very helpful in identifying and implementing suitable solutions. The AI capabilities, including the Sidekick tool, are promising, but in certain modules they still require further refinement—especially for the Polish market. At times, the generated outputs can feel somewhat unnatural or less contextually accurate. **What problems is SALESmanago solving and how is that benefiting you?** Lead Generation: Newsletter sign-up forms presented as pop-ups and sidebars, offering a discount code in exchange for subscription. Marketing Automation: Automation of abandoned cart recovery processes, post-purchase product recommendations, and discount campaigns (on birthdays, after newsletter sign-up, after completing a survey). Personalization based on specific occasions and products (e.g., Valentine’s Day, First Communion, birthdays) using email and web push channels. Long-term campaigns such as reminders to print photos after 3, 6, and 12 months. On-Site Personalisation: Graphic pop-ups encouraging app downloads and seasonal promotions, a social proof widget showing interest levels in selected products, customer satisfaction surveys in the form of pop-ups, sidebars, and landing pages, as well as on-site product recommendations. Segmentation: Development of behavioral, transactional, and hyper-segmentation strategies based on customer activity, purchased product categories, responses to email marketing communication, and conversions from key automation processes. Omnichannel Communication: Integrated communication across email marketing, mobile marketing, web push, mobile push, and on-site channels to ensure consistent and effective message delivery. ### 12. Very complete CDP/ Marketing Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Meritxell H. | Head of Digital, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SALESmanago?** The interface is highly intuitive. As a CDP and marketing automation tool, it offers very complete functionality, and lately they’ve been working a lot on adding new features. It can be integrated with a wide variety of e-commerce platforms. During implementation, you can get key functionalities up and running very quickly. Customer support is thorough and effective when it comes to resolving issues. **What do you dislike about SALESmanago?** The name or brand is not very widely known, so its complicated to position it with the top decision makers. **What problems is SALESmanago solving and how is that benefiting you?** Improving the customer experience. ### 13. Versatility for marketing automation strategies in ecommerce **Rating:** 4.5/5.0 stars **Reviewed by:** Raúl S. | PPC Account Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about SALESmanago?** The versatility it offers when devising marketing automation strategies associated with my clients' websites **What do you dislike about SALESmanago?** The usability of the platform and the learning curve seem a bit slower to me compared to other alternatives in the market. **What problems is SALESmanago solving and how is that benefiting you?** Sales Manago allows you to combat situations of low average orders, low recurrence, or reduced conversion rates on websites. Through personalized mailing actions, pop-ups, related products, etc., it helps improve these KPIs and make projects more profitable. ### 14. Evolving Tool for E-commerce with Responsive Support **Rating:** 3.0/5.0 stars **Reviewed by:** Mira C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about SALESmanago?** I find SALESmanago to be a solid marketing tool, particularly effective in the e-commerce sector, which is where their expertise lies. I appreciate that the platform is continuously evolving with regular updates and improvements in its capabilities. Additionally, I like that the support team is responsive and open to addressing clients' needs. We predominately use the email marketing tool and workflows, which are valuable to us. **What do you dislike about SALESmanago?** SALESmanago is mainly focused on e-commerce, so it's not as well suited for other types of communication. **What problems is SALESmanago solving and how is that benefiting you?** n/a ### 15. Great Automation, But Pricing and Analytics Need Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** shreyas S. | Student, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2025 **What do you like best about SALESmanago?** Excellent campaign automation and lead scoring capabilities. The behavioral tracking is granular and the UI makes complex workflows accessible. Integration with Salesforce is seamless, which was crucial for our CRM sync. Personalization features across email and web are powerful for B2B nurturing. **What do you dislike about SALESmanago?** Pricing structure lacks transparency - you need to contact sales for quotes which slows decision-making. Analytics dashboard could be more robust for real-time monitoring. Performance can lag when handling 100K+ contacts. Documentation and video tutorials are sparse for advanced features. **What problems is SALESmanago solving and how is that benefiting you?** We needed to automate our B2B lead nurturing workflows for 50K+ contacts across multiple touchpoints. SALESmanago solved: (1) Manual email campaign management through visual automation, (2) Lead scoring complexity with behavioral-triggered rules, (3) CRM data silos by syncing seamlessly with Salesforce, (4) Personalization at scale with dynamic content. Result: 40% improvement in lead response time and 25% higher conversion rate to qualified leads. ### 16. Robust Multi-Channel Marketing, but Navigation and Paid Add-Ons Take Time **Rating:** 3.5/5.0 stars **Reviewed by:** Beáta _. | Ecommerce specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about SALESmanago?** Salesmanago is quite robust tool that offers many channels of communication to choose from. It involves channels directly to the customer but also web personalisation. One of the best features is communicating on anonymous audience which cannot be reached in any other way. Support team is always available, tailored solutions also available but paid extra. I **What do you dislike about SALESmanago?** Many features are paid extra. I found it quite difficult to navigate at the beginning but overall experience after is great. **What problems is SALESmanago solving and how is that benefiting you?** 360 degrees communication on client directly and via web personalisation as well ### 17. A powerful tool for data-driven marketing automation **Rating:** 5.0/5.0 stars **Reviewed by:** Stella O. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about SALESmanago?** SALESmanago stands out for the flexibility and depth of its automation workflows. The ability to track user behavior in real time and segment contacts dynamically has significantly improved our campaign performance. The Platform offers a detailed 360° view of each user, which helps personalize communication across channels. The email editor, pop-ups, and lead nurturing tools are intuitive and integrate well into multichannel strategies. **What do you dislike about SALESmanago?** Some features are too rigid and not easily adaptable to the specific needs of a project. For example, certain logic within workflows or filters cannot be modified as flexibly as expected, often requiring unintuitive workarounds. Additionally, while the user interface has improved, it still feels clunky in some modules, and the initial learning curve can be quite steep even for experienced users. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago helps us centralize customer data, automate communication flows, and personalize user experiences across channels. Before using the platform, we struggled to unify data from different sources and trigger timely, relevant marketing actions. Now we can create advanced segmentation, track user behavior in real time, and run targeted campaigns that actually convert. This has improved both our operational efficiency and our ROI on marketing activities. ### 18. A powerful marketing automation tool, ideal for personalizing the user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about SALESmanago?** I appreciate the flexibility of the platform and the ability to create advanced workflows with custom automations, as well as the integration with CRM and detailed tracking of user behavior. **What do you dislike about SALESmanago?** Some features, such as predefined popup modules or the email editor, are less effective compared to more modern alternatives: they lack advanced design and customization options, and sometimes the final result takes too long to optimize. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago solves the problem of disorganized contact management and generic communication with customers by offering marketing automation tools, advanced segmentation, and real-time personalization. Thanks to user behavior tracking and automated workflows, it allows sending targeted messages at the right time, improving engagement and increasing conversions. I benefit from it because it allows me to optimize campaigns more efficiently, save valuable time, and achieve more concrete results without having to use multiple separate tools. ### 19. SALESmanago is useful and user-friendly with strong support. **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha M. | Crm and digital specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about SALESmanago?** We implemented Marketing Automation with SALESmanago to enhance customer engagement and communication. We use it daily, appreciating its versatility for most CDP-related tasks. Some challenges arose, particularly with SMS integration and limited sidebar and cart recovery features. Additionally, reporting doesn't fully meet our needs. Initial results appeared quickly, and the customer support is helpful, though complex issues occasionally experience longer resolution times. Overall, SALESmanago is useful and user-friendly with strong support. It's a valuable tool for boosting sales and customer retention. **What do you dislike about SALESmanago?** Some challenges arose, particularly with SMS integration and limited sidebar and cart recovery features. **What problems is SALESmanago solving and how is that benefiting you?** Integration and automation efficiency ### 20. A good compromise between simplicity, effectiveness and investment **Rating:** 4.5/5.0 stars **Reviewed by:** Riccardo R. | CEO - Head of Business Development, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about SALESmanago?** Since 2016, we’ve partnered with SALESmanago through thick and thin, watching them evolve from a solid Marketing Automation platform into a robust CDP. Over the years, we’ve tackled everything from simple integrations to large-scale projects that linked multiple eCommerce sites, websites, and retail locations. We’ve also had the chance to share feedback that shaped new features—many of the tools we rely on now are the direct result of that collaborative spirit. What’s truly stood out is SALESmanago’s willingness to adapt. In a rapidly shifting e-commerce landscape, they’ve stayed ahead of the curve—innovating, refining, and listening when it mattered most. Sure, there have been challenges, but their support and dedication have helped us navigate those hurdles and come out stronger. Today, a big part of our success story is tied to how well we’ve worked together. Looking forward, SALESmanago’s roadmap promises exciting developments that spark our confidence for the future. We’re proud of how far we’ve come as partners, and we’re eager to keep the momentum going, growing and evolving, side by side. **What do you dislike about SALESmanago?** Over the past three years, following the acquisition, SALESmanago has undergone significant shifts in strategy, personnel, board composition, and management—changes that at times made collaboration more difficult. We felt some growing pains, but we understood this was a necessary step for a company aiming to make major strides in technology, organization, and effective support. Even so, the platform remains easy to use. There are still a few areas that feel more complex than other solutions, but we can already see them working to streamline these parts. The first releases from this push have been really encouraging, and we’re optimistic about the direction they’re headed. **What problems is SALESmanago solving and how is that benefiting you?** It helps to support marketing investments much better by having a more positive ROI and higher margins ### 21. All-in-one tool for every marketer **Rating:** 4.0/5.0 stars **Reviewed by:** Dorota T. | Marketing Automation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about SALESmanago?** What I appreciate most about SALESmanago is its comprehensive, all-in-one approach to marketing automation. The platform integrates various tools which makes it very efficient to use. It allows for deep customer segmentation and personalization and that is why your campaigns can be highly targeted and effective. Also the interface is quite intuitive, although in the beginning it may be a bit hard to comprehend all the functions - with time and help of Customer Support using SM is a piece of cake :) **What do you dislike about SALESmanago?** While I appreciate that SALESmanago is constantly evolving, I've noticed that occasionally, updates intended as improvements, end up making certain features less intuitive or efficient. But luckily it usually refers to really minor things. **What problems is SALESmanago solving and how is that benefiting you?** segmentation personalization newsletter marketing graphic design product recommendations live chat web push notifications lead generation ### 22. Extremly usefull tool for professional running companies **Rating:** 4.5/5.0 stars **Reviewed by:** Michal K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about SALESmanago?** Saving cost. Sales managa by using automations can be setup to save cost on your marketing departmetmens. Very inteligent tool that can save many time by setting up correct rulles and also its relatively efectively helping to increase sales of the company. implementation took some time but its worth to make it. By seting up all rullez for all your neeeds can be easy integrated to any company. Thanks to automation is not necessary to even check system very frequently **What do you dislike about SALESmanago?** Some features not using very frequent are hidden and not very users friendly to find them. Customer support allways help to remind u where u can fix it easy :) **What problems is SALESmanago solving and how is that benefiting you?** Helping to automate normaly very frequent tasks that save headcount cost. ### 23. A very versatile tool **Rating:** 5.0/5.0 stars **Reviewed by:** Agata B. | Marketing Automation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about SALESmanago?** I love SALESmanago. I work with it with many clients and the tool fits every industry. It's great that it's not a typical e-commerce tool - we have the ability to add and tag many elements, e.g., on the site, which makes it much easier to achieve both conversions and micro-conversions, depending on the set goals. They can also be changed very easily. I also appreciate the availability of many functionalities and the ability to run on-site and off-site campaigns. What is also very important to me is the support available to every client and overall customer care - I have used the technical team's support countless times and always received the help I needed. I highly recommend it! **What do you dislike about SALESmanago?** Until recently, I considered the only drawback of SM to be the fact that there was no way to monitor the behavior of anonymous website users, but this year this functionality was added - tests are still ahead of me :) **What problems is SALESmanago solving and how is that benefiting you?** I think it is the possibility of conducting consistent and logical communication on-site and off-site - for me, this is always the most important aspect, SM offers this. ### 24. Great technical support, interface could be improved **Rating:** 3.5/5.0 stars **Reviewed by:** Johanna R. | Junior online marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about SALESmanago?** One of its strongest aspects is its customer support system, the technical support team is incredibly persistent when solving cases, ensuring that issues are thoroughly addressed. Whether it's troubleshooting integrations, setting up automation workflows, or refining segmentation, the support team remains proactive and solution-driven. In terms of functionality, Salesmanago offers a wide range of tools, including AI-driven automation, provides deep analytics, giving businesses valuable insights into user behavior and campaign performance. **What do you dislike about SALESmanago?** User Interface Can Be Improved: The UI, while functional, is not always the most intuitive and can sometimes feel cluttered. Some users may find navigation a bit complex. Although from some aspects, it's understandable, SM puts a limit on sending newsletters, and they have to be reviewed by someone before being sent out. **What problems is SALESmanago solving and how is that benefiting you?** We can engage better with our customers and maintain close and constant contact with them. ### 25. Very good software for marketing automation **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel M. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about SALESmanago?** For me, the best thing about this platform is its email automation workflows. They have enormous flexibility, I would say among the greatest in the market. Likewise, their support team is very good. **What do you dislike about SALESmanago?** Curiously, what I like least about SalesManago is their payment method. The card payment gateway always fails, and they have to send us a PayPal link every month to be able to pay it. **What problems is SALESmanago solving and how is that benefiting you?** Email marketing and flows ### 26. Simple Automation and easy-to-use marketing tool for beginners and pros **Rating:** 4.0/5.0 stars **Reviewed by:** Kacper N. | E-commerce specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about SALESmanago?** SALESmanago is an extensive marketing automation platform packed with numerous features and advanced segmentation options. The tool is consistently evolving and improving to meet user needs. Its detailed reporting capabilities provide comprehensive insights for in-depth analysis. Additionally, the support team is outstanding, always ready to assist and incredibly helpful in any situation. **What do you dislike about SALESmanago?** Sometimes it feels like there is too many options and the ui could be worked on also simpler analitics pages **What problems is SALESmanago solving and how is that benefiting you?** Omnichannel Marketing: SALESmanago enables businesses to connect with their customers seamlessly across various channels such as email, SMS, social media, and website notifications. This approach enhances customer reach and boosts engagement, ensuring more effective communication. ### 27. A flexible and user-friendly tool **Rating:** 4.5/5.0 stars **Reviewed by:** Nikola B. | Direct Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about SALESmanago?** - The platform is easy and intuitive—I’ve never had trouble navigating it. - They’re open to creating custom solutions tailored to non-standard e-commerce businesses. - I feel heard; they’re very receptive to feedback and actively implement suggestions. - They’re continuously improving, especially when it comes to new features. - Their customer support is fast. Usually, within minutes, I receive confirmation that my ticket was received, information on who is handling it, and an expected response time. They also understand when an issue is urgent and requires immediate attention. **What do you dislike about SALESmanago?** There are a few areas that could be enhanced, such as more efficient A/B testing for email subjects (currently, multiple emails have to be created for testing) or simpler, faster, mass management of tags and user details. Also, I wasn’t involved during the initial tool implementation, but there were some gaps in the integration when I started using it. I’m not sure how this process looks like now, but I believe it would be helpful for the clients if SalesManago conducts a health check at the end of each integration. This could include verifying if purchases are being sent correctly, ensuring dashboards are tracking them properly, etc. In our case, corrections were needed on our end, but SalesManago didn't inform us that something went wrong during the process. **What problems is SALESmanago solving and how is that benefiting you?** We use SALESmanago primarily for email marketing, marketing automation, and exploring additional marketing channels. It’s especially helpful for creating automated emails triggered by customer actions, allowing us to handle send-outs automatically. This automation saves us time and ensures timely, relevant communication with our clients. ### 28. A powerful customer data platform **Rating:** 4.5/5.0 stars **Reviewed by:** Laura M. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about SALESmanago?** We have been using Salesmanago since March 2024 and we are very satisfied with the platform. We recommend Salesmanago because it's easuy to use, it's s modular and it provides various feautures at a really affordable price. We really like the possibility of high-personalization, from email marketing to pop ups and banners on our website. Impeccable customer service: fast and really helpful for us. We are also really pleased with the support of Wioletta, our customer success manager, she is competent and very proactive in suggesting us new activities to implement. **What do you dislike about SALESmanago?** We don't see any big downsides. Sometimes differences between Salesmanago and GA4 are not that clear **What problems is SALESmanago solving and how is that benefiting you?** With Salesmanago we can better understand who our clients are and personalize, with one single tool, their journey through emails, pop ups and banners on website, forms and so on.. all in one! ### 29. Marketing automation tool with many easy-to-use functions **Rating:** 5.0/5.0 stars **Reviewed by:** Annabel G. | Projectmanager Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about SALESmanago?** The support is very fast and helpful. The tool is constantly being developed and has great functions. **What do you dislike about SALESmanago?** Unfortunately, we can't use all the functions because our systems are very complex and not everything can be mapped via the interface. However, this is not due to salesmanago. **What problems is SALESmanago solving and how is that benefiting you?** We were able to automate a large part of our email campaigns. ### 30. Promising tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Patrycja M. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about SALESmanago?** Many possibilities contained in one tool, high-quality onboarding, and professional CS support after the implementation period. Many options in the field of automation paths. **What do you dislike about SALESmanago?** Insufficient contact segmentation capabilities for us, moderately intuitive system. **What problems is SALESmanago solving and how is that benefiting you?** Provides basic on-site solutions, allowing more services to be completed in one program. ### 31. A helpful tool for working in e-commerce. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about SALESmanago?** - helpful support - intuitive to use once you get to know its basic functions - many features: both automations, omnichannel, and data analytics - ease of integration - I didn't handle this myself, so I don't know, but I haven't heard any complaints, so I assume it's without problems. ;) **What do you dislike about SALESmanago?** I am only responsible for a portion of the tasks performed in SalesManago, I use it on average once a week, and it is the first platform of this type that I work with, so I have no comparison. As for the ease of implementation, it took me some time to learn the basic functions. However, there are trainings available, and support is always helpful, so you can feel taken care of. **What problems is SALESmanago solving and how is that benefiting you?** Saves time on manually sending emails, makes this task easier. ### 32. A great tool for communicating with customers **Rating:** 5.0/5.0 stars **Reviewed by:** Angelika P. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about SALESmanago?** A very good tool for managing marketing processes in a company. It allows for comprehensive service while having an intuitive, user-friendly interface. Very good customer support. **What do you dislike about SALESmanago?** No integration with Google Ads possible. **What problems is SALESmanago solving and how is that benefiting you?** Mailing campaigns, the ability to create forms and landing pages for marketing campaigns and advanced activity analytics. ### 33. Excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Magda G. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about SALESmanago?** We are satisfied with the cooperation with SALESmanago. Every stage of our cooperation is very smooth, we always receive an answer to the question we asked. Both the Project Manager and Customer Service are always available and ready to help. The platform itself does not cause us any problems in use, its UX has been well thought out. **What do you dislike about SALESmanago?** Enlarge the library of ready-made templates for use in the system, cyclically update them. **What problems is SALESmanago solving and how is that benefiting you?** marketing automation, email marketing, customer data collection ### 34. Complex and powerful tool with great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about SALESmanago?** Sales Manago is a highly capable marketing automation platform that meets the industry standards. It combines multiple marketing solutions in one place: email marketing, website personalization, mobile marketing, automation processes, social media integration and more. The platform stands out with its outstanding customer support, providing personalized assistance tailored to individual business needs. They place emphasis on user feedback too, so that customer needs are taken into account at future developments. **What do you dislike about SALESmanago?** Its design is not always intuitive, and it can take some time to fully master all of its features. **What problems is SALESmanago solving and how is that benefiting you?** Personalised communication, reaching a mass audience, increase customer involvement, publishing relevant content on website ### 35. Sales Menago Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kamil S. | Online store administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about SALESmanago?** Collaboration with Sales Menago has been a very positive experience from the very beginning, even before it officially started. They pay great attention to the client's goals that the system is supposed to meet. The support from the first moments is very professional. You constantly feel the support and dedication of the advisors at every step. For me, this was very valuable because I had never dealt with Marketing Automation before. The system itself is very intuitive to use and any beginner can handle it. At the same time, the system offers a lot of features and possibilities. Many ideas in the team end with the words "this can be done in Sales Menago." **What do you dislike about SALESmanago?** There are a few minor solutions that could be done differently (like a button here instead of there, etc.), but these are small details that don't significantly impact the work within the system. It's impossible to satisfy everyone :) **What problems is SALESmanago solving and how is that benefiting you?** t's hard for me to find a problem that I can't address in Sales Menago. ### 36. One of the best marketing automation tools **Rating:** 5.0/5.0 stars **Reviewed by:** Maciej S. | Marketing Automation Expert, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2024 **What do you like best about SALESmanago?** SALESmanago is pretty flexible, especially when you want to built some custom scenarios. What I like the most is that when you will integrate your system with SALESmanago via API you can create almost everything in case of marketing automation. It's a great tool for e-commerce. **What do you dislike about SALESmanago?** Some features needs improvement. For example: pop-up creator. I think that also articles in help center needs to be updated. **What problems is SALESmanago solving and how is that benefiting you?** It helps in recovering abandoned carts and building a solid base of new subscribers and retaining existing ones. It supports the transformation of subscribers into customers. ### 37. Outstanding Marketing Automation with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Robert R. | E-commerce & Digital Performance Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about SALESmanago?** Sales Manago has been a game-changer for our marketing automation efforts. The platform offers an impressive range of features, from personalized email campaigns to advanced segmentation and lead scoring. Its user-friendly interface allows us to manage complex workflows with ease, saving us time and improving overall efficiency. What truly sets Sales Manago apart is the dedicated account management. Our account manager provides outstanding support, offering personalized advice and quick responses to any inquiries. This combination of robust functionality and excellent customer service makes Sales Manago an essential tool for businesses looking to elevate their marketing strategy. Highly recommend! **What do you dislike about SALESmanago?** Everything in the best possible order . **What problems is SALESmanago solving and how is that benefiting you?** Personal segmentation ### 38. A tool that automates and facilitates many marketing activities! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about SALESmanago?** We are very pleased with the cooperation with Salesmanago. From initial conversations, through onboarding, to permanent cooperation. Project managers respond quickly and substantively to questions and needs and indicate the development path. The platform is easy to use and has a wide range of applications, and we quickly saw its impact on our sales. I recommend! **What do you dislike about SALESmanago?** At first, using the platform may seem complicated, but with the help of customer service, thing becomes clear. Maybe a few more ready-made templates would be useful. **What problems is SALESmanago solving and how is that benefiting you?** Targeting specific customers with offers, rescuing abandoned carts, newsletter contacts - we are able to respond to specific customer needs. ### 39. Perfect to work in a customized way your database **Rating:** 5.0/5.0 stars **Reviewed by:** Ana W. | Traffic directos, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about SALESmanago?** We love salesmanago, our capacity for analysis and being able to personalize communications with our clients has multiplied by 1000, plus the customer service is great and very fast. **What do you dislike about SALESmanago?** nothing, they make continuous improvements **What problems is SALESmanago solving and how is that benefiting you?** It does not facilitate the detailed analysis of each of our contacts and this allows us to personalize each communication we send. ### 40. The most useful customer data platform out there **Rating:** 4.0/5.0 stars **Reviewed by:** Federico G. | Junior Project & Content Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about SALESmanago?** The best features of the platform are its ease of use and the immediate understandability of the tools available **What do you dislike about SALESmanago?** It could provide more data regarding product sales **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago is helping us to improve our customer database, making it increasingly detailed and complete. Now we can better manage our contacts so that we can better outline our marketing campaigns. ### 41. Salesmanago as a tool for marketing automation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about SALESmanago?** Ease of use and a large number of advertising options. Very good support from the support team. **What do you dislike about SALESmanago?** At the moment, I don't see any things that aren't working. Sometimes there are slowdowns in the system's operation, which is the only issue I've encountered. **What problems is SALESmanago solving and how is that benefiting you?** We mainly use it for regular newsletter shipments. It also helps us in recovering abandoned carts. We also use it for marketing automation in various scenarios for clients. ### 42. One of the most complete solutions for ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Francesco P. | Lecturer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about SALESmanago?** Salesmanago is a comprehensive solution with reliable, resilient and continuously updated tools. **What do you dislike about SALESmanago?** As long as you are working with eCommerce, I think it is hard to find a platform that is as competitive. **What problems is SALESmanago solving and how is that benefiting you?** Salesmanago is a great tool for contact management and automation marketing for eCommerce. ### 43. Very advanced tool and money maker. Fully satisfied. **Rating:** 4.5/5.0 stars **Reviewed by:** Jaroslaw S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about SALESmanago?** Monnari Trade S.A. is very satisfied with the successful implementation of the Sales Manago. The process was smooth and efficient, mostly thanks to the excellent cooperation with the supervisor, who was always available and helpful. The system has also had a positive impact on the sales performance, as it has enabled us to reach more potential customers and personalize our communication. I highly recommend Sales Manago to anyone who wants to improve their marketing strategy and grow their business. What I presonally like the most in SM is very well designed and extremaly advanced CMS of the system with tones of features. It requires involved specialists on our site, but it's quite easy to see the profits just after implemetation, **What do you dislike about SALESmanago?** System requires serious attitude and well trained specialist. In my opinion too advance and too expensive for a small e-commerce business. **What problems is SALESmanago solving and how is that benefiting you?** weak profits from newsletter and sms communication. ### 44. Feature rich CRM platform with a great support team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2024 **What do you like best about SALESmanago?** They have a huge range of features and are constantly improving and adding more regularly. **What do you dislike about SALESmanago?** Can take some time to setup and have it work the way you want it to. **What problems is SALESmanago solving and how is that benefiting you?** Is helping me market to my customers ### 45. Complex tool with many options and excellent service **Rating:** 4.5/5.0 stars **Reviewed by:** Désirée F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about SALESmanago?** We have been using SALESmanago for about a year. It is a very complex tool that can be expanded with many different modules. It can be a bit overwhelming at first. However, thanks to the very well-supported onboarding phase, you quickly familiarise yourself with it. Even after the onboarding phase, a contact person is available to answer any questions you may have, so you never have to deal with challenges on your own. It's a really great service that makes it easy to move forward. The tool communicates well with our Magento 2 shop so that we can use many insights for marketing automations. Customised solutions can also be built if there is no ready-made way to implement things. **What do you dislike about SALESmanago?** For complete beginners who want to start with marketing automations etc., the tool might be a little too complex. The support team will certainly be of great help here. Sometimes you don't immediately find the areas you are looking for in the tool, which takes a little time. But the more you use the tool, the easier it is to find your way around. Training new employees to use SALESmanago is therefore a bit of a challenge, for which it is best to create a detailed guide. **What problems is SALESmanago solving and how is that benefiting you?** With SALESmanago we can set up much more complex marketing automations than before. You are not limited to just one channel, e.g. email marketing, but can include different channels (Google Ads/ Social Ads) and thus catch customers at different points. Personalisation in the online shop, pop-ups and other elements can also be set up easily and work without any problems. We also use the chatbot and live chat to offer our customers an even better service. This module can also be set up with relatively little effort and is easy to use for simple customer questions. ### 46. A comprehensive system combined with excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Liga A. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about SALESmanago?** 1) Excellet customer service - you can contact via chat or send email to support team and they will answer very quickly, as well they will always be interested to find solution. I think this is very important point when you are ready to take a step for new system implementation like Sales Manago. 2) Various customer friendly options how to build your communication templates - email, SMS, webpush etc.. All of those are easy to understand and you can make everything simple MKT or sales person without involving IT. As well in case you are using external tool - you can just paste html code also in Sales Manago in order to create email template. 3) Possibility to see access 360 view - login, page visits, reaction on communication - all this are very useful when you think about building automated communication. 4) you can actually import data and start to use it manually (before IT finish full integration). I actually would suggest that you really do that - cause then you will better understand what you really want that IT would set up. 5) automation flows can be really rich - with many communication points with customer, even with adding social media or google into those. **What do you dislike about SALESmanago?** There might be a bit more of fields allowed to use in segmentation. also for details it would be usefull dropdown of fields you are having like it is for dictonary details. **What problems is SALESmanago solving and how is that benefiting you?** MKT automation, much less everyday work on manual things. Customers getting more proper information, personalized information, as well - information which is balanced in terms of frequency. ### 47. The software suite to get seriuous about digital marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Alberto P. | Specialista SEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about SALESmanago?** SalesManago stands out in the crowded marketing automation landscape with a robust set of features designed to enhance omnichannel marketing, personalization, and sales automation. Here are the best features that make SalesManago an excellent choice for businesses, especially those in the e-commerce sector. Great for Omnichannel Marketing, comprehensive use of predictive Analytics, a state of the art Customer Data Platform and is also very cost-effective if you decide to scale the business. Great experience with staff from the beginning of the project, onboarding and development of the project. **What do you dislike about SALESmanago?** Sometimes is a bit tricky and certainly has learning curve. **What problems is SALESmanago solving and how is that benefiting you?** Salesmanago integrate crucial features otherwise found in many different platforms with all the difficulties of integration of third parties application, besides security. ### 48. The platform is very well structured and allows automations to be created optimally **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about SALESmanago?** I have been using Salesmango for about 4 years. At first I found the platform a bit difficult to use, but over time several tools have been simplified. Today it seems to me a very complete platform. **What do you dislike about SALESmanago?** The menu organization could be more neat and organized. Having everything you need clearly indicated helps productivity a lot. **What problems is SALESmanago solving and how is that benefiting you?** Thanks to SALESmanago I was able to create high value DEM campaigns. Also, thanks to the many ecommerce automations, I was able to get key data and improve the usability of ecommerce. ### 49. I HIGHLY RECOMMEND THE SALES MANAGO PLATFORM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about SALESmanago?** Sales Manago has significantly expanded its portfolio of functionalities over the past few years and currently fully meets the needs and automation processes necessary for developing a company in terms of marketing and e-commerce. Additionally, you can greatly rely on support from Sales Manago; they respond efficiently and proactively address customer needs. The client panel is clear, and the support is helpful in system integration. **What do you dislike about SALESmanago?** I have no objections. Sales Manago meets our current needs. **What problems is SALESmanago solving and how is that benefiting you?** Sales Manago supports us mainly in handling email marketing, but also in efficient customer service, e.g., in the form of live chat. ### 50. The best marketing tools for multi-channel communication and automation **Rating:** 4.5/5.0 stars **Reviewed by:** Agnieszka Wlodarczyk B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about SALESmanago?** I've had a really positive experience using SALESmanago for our digital marketing needs. What I like best about this platform is its comprehensive suite of tools that cater to various aspects of marketing automation and customer engagement. From email marketing with its user-friendly drag-and-drop editor to advanced lead generation techniques, the platform offers everything we need to streamline our marketing efforts. **What do you dislike about SALESmanago?** One aspect I find less appealing is the initial learning curve. The platform offers an extensive range of features, which can be overwhelming at first, and getting to grips with all its functionalities requires some time and effort. Fortunately, the training materials are very helpful and user-friendly and easier to understand for beginners. Additionally they could be perhaps a little more extensive statistics in some areas. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago has been instrumental in solving several of our key marketing challenges. Firstly, it has significantly automated our email marketing campaigns, saving us a considerable amount of time and resources. The lead scoring and segmentation capabilities have also allowed us to target our marketing efforts more effectively, leading to better engagement rates and higher conversion. Its integration capabilities mean that we can seamlessly connect it with other tools we use, creating a more efficient workflow. Overall, the benefits of using SALESmanago far outweigh the initial challenges of learning the system. Its ability to automate and personalize marketing efforts has not only improved our efficiency but also enhanced our relationship with customers, ultimately contributing positively to our business growth. ## SALESmanago Discussions - [What is SALESmanago used for?](https://www.g2.com/discussions/what-is-salesmanago-used-for) - [View SALESmanago pricing details and edition comparison](https://www.g2.com/products/salesmanago/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+05%3A03%3A31+-0500&secure%5Bsession_id%5D=ba2fb804-39e3-48d6-a21f-8efe75184a76&secure%5Btoken%5D=6394c2b3b7d51cb079600c538392e31f4e9b5ed99b6bd3085070a35bbd74e36a&format=llm_user) ## SALESmanago Integrations - [1C:Enterprise](https://www.g2.com/products/1c-enterprise/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [OpenCart](https://www.g2.com/products/opencart/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [VTEX Commerce Platform](https://www.g2.com/products/vtex-commerce-platform/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## SALESmanago Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Lead Intelligence** - Market Insights - Account-level Insights - Lead Analysis **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Data Sourcing** - Data Enrichment - Expandability - Multiple Devices **Computing** - WYSIWYG - AI/Machine Learning - Little to No Coding **Generative AI** - AI Text Generation **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Lead Management** - Segmentation - Predictive Scoring - Account Identification **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management **Analytics** - Campaign Performance - Audience Insights **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Experimental Design** - Multivariate testing capacities - Concurrent Testing - Mobile Testing **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Marketing Campaigns** - Omni-Channel Tracking - Revenue Planning - Media Attribution - Opportunity Timeline - Customization ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Analytics** - Reporting and Analytics **Social** - Social Media Advertising **Campaign Execution** - Website Personalization - Prioritized Accounts - Trending Accounts - Email Campaigns **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Agentic AI - Marketing Analytics** - Cross-system Integration - Proactive Assistance **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics **Agentic AI - Account Data Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Cross-system Integration - Proactive Assistance **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top SALESmanago Alternatives - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (757 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,107 reviews) - [GetResponse](https://www.g2.com/products/getresponse/reviews) - 4.3/5.0 (1,097 reviews)