--- title: SALESmanago Reviews meta_title: 'SALESmanago Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 326 reviews by the users' company size, role or industry to find out how SALESmanago works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 326 scale: '5' date_modified: '2026-06-30' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # SALESmanago Reviews **Vendor:** SALESmanago **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 326 ## About SALESmanago We’re a European SaaS company helping mid-market eCommerce businesses grow sales through deep customer understanding and seamless omnichannel interactions. Our AI Customer Engagement Platform collects real-time data on transactions, preferences, and website behaviour within an integrated Customer Data Platform. These insights power our Omnichannel Marketing Automation and AI-driven personalisation, enabling teams to automate orchestrated customer journeys across multiple channels. Our platform, co-developed with eCommerce marketers, introduces innovative tools across four critical areas: Audiences to centralise customer data, Web Experience to turn visitors into leads, Channels to deliver engaging messages across multiple touchpoints, and Recommendations to boost conversions with AI-driven suggestions and predictive analytics. This infrastructure, trusted by over 3,000 mid-size businesses worldwide, is designed to facilitate hyper-personalised experiences while supporting the specific scalability needs of mid-market organisations. More information on salesmanago.com ## SALESmanago Pros & Cons **What users like:** - Users commend the **responsive customer support** of SALESmanago, highlighting their quick resolutions and attentive service. (19 reviews) - Users highlight the **intuitive automation** of SALESmanago, streamlining marketing processes and enhancing efficiency significantly. (16 reviews) - Users appreciate the **automation efficiency** of SALESmanago, enhancing campaign performance through flexible workflows and real-time tracking. (16 reviews) - Users value the **fast and helpful support** from SALESmanago, enhancing their overall experience with the tool. (16 reviews) - Users highlight the **helpful customer support** of SALESmanago, appreciating the fast and responsive assistance provided. (16 reviews) - Powerful Features (14 reviews) - Users appreciate the **responsive and proactive customer service** of SALESmanago, ensuring smooth and effective support. (13 reviews) - Personalization (13 reviews) - Users find Salesmanago's interface to be **simple and intuitive** , greatly enhancing their marketing automation experience. (12 reviews) - Effective (10 reviews) **What users dislike:** - Users find the **steep learning curve** challenging, as the interface and features can be overwhelming and complex. (11 reviews) - Users find some features **not intuitive** , facing challenges with rigidity and a steep learning curve. (8 reviews) - Users find the **complex usability** of SALESmanago challenging, highlighting the unintuitive design and overwhelming features. (7 reviews) - Users find the **complexity** of SALESmanago overwhelming, making it challenging to utilize all available functions effectively. (6 reviews) - Users find the **missing features** in SALESmanago limit adaptability and complicate usability, necessitating workarounds and improvements. (6 reviews) - Users find the **complex usage** of SALESmanago challenging at times, though improvements are underway and support is helpful. (5 reviews) - Users face **feature issues** like SMS integration challenges and difficulties finding less frequently used tools. (5 reviews) - Limited Features (5 reviews) - Complex Features (4 reviews) - Learning Complexity (4 reviews) ## SALESmanago Reviews ### 1. Intuitive and Effective for Marketing Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar G. | Co-creador, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2019 **What do you like best about SALESmanago?** What I like most about SALESmanago is that it is a very intuitive platform and quite easy to use and implement. The analytics, the creation of flows, and the automated flows with predefined templates make the work much easier, making it quite simple to create a flow from scratch. Additionally, the creation of emails and campaigns is also quite simple and the experience is very intuitive. These are the features I like most about the platform. **What do you dislike about SALESmanago?** The customer service solution of SALESmanago has room for improvement, especially in loading time and traceability. There are times when the loading of information is a bit slow, which impacts when an agent is attending to a customer. **What problems is SALESmanago solving and how is that benefiting you?** I use SALESmanago to analyze data from eCommerce and physical stores, create clusters and audiences, and send segmented communication. This allows us to launch effective marketing campaigns with ROAS exceeding 40 or 50, generating a positive return. ### 2. Sales Manago comprehensive tool for marketing automation and customer communication **Rating:** 4.0/5.0 stars **Reviewed by:** Maciej S. | Marketing & Affiliate Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about SALESmanago?** In our opinion, the greatest strength of Sales Manager is its team of specialists and account managers, who efficiently guided us through the integration and onboarding process. Crucially for our business, our account manager is fully committed to helping us fulfill special requests, often under tight deadlines. Another plus is the continuous development, including the addition of AI-based solutions, webinars, and training. Overall, we rate Sales Manago as a comprehensive tool for marketing automation and customer communication, offering a wide range of capabilities and technical support. **What do you dislike about SALESmanago?** From a technical standpoint, the system certainly meets the expectations of the e-commerce industry; however, in our gambling industry, it requires a few tweaks and workarounds to effectively analyze customer behavior and run campaigns for them based on that data. **What problems is SALESmanago solving and how is that benefiting you?** Communication with customers via mass email, SMS, push notifications, and pop-ups is efficient, convenient, and secure. Marketing automation offers extensive configuration options, ranging from simple to advanced campaigns. ### 3. Precision at scale: high-performance automation with Salesmanago **Rating:** 5.0/5.0 stars **Reviewed by:** Wojciech W. | Senior B2C Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about SALESmanago?** SALESmanago is a powerful automation engine that effortlessly handles massive databases and complex custom integrations. Its advanced analytics allow us to monitor real-time behaviour and replace guesswork with facts. This, combined with an efficient reporting module, enables us to reach diverse customer segments with professional-grade technical personalization. **What do you dislike about SALESmanago?** The primary challenge is the steep learning curve required to fully master its advanced features and custom integration capabilities. While the platform is powerful, the sheer volume of data and options can initially lead to "information noise" if not managed by an experienced team. Additionally, the interface, though functional, requires a high level of technical proficiency to navigate efficiently when building complex, multi-segment workflows. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago helps our organization bridge the gap between massive technical databases and personalized communication. By providing a powerful automation engine, it solves the challenge of managing complex data at scale, allowing us to sync the system directly with our internal resources for specific customer segments. ### 4. SALESmanago: Powerful, Flexible Marketing Automation for Personalized Omnichannel Campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Simone R. | CEO & founder, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SALESmanago?** SALESmanago stands out as a powerful and flexible Marketing Automation platform that has evolved significantly over the years. It combines customer data management with advanced automation features, making it a strong solution for eCommerce and omnichannel strategies. One of its key strengths is the ability to centralize data from multiple sources and use it to create highly personalized marketing campaigns. The platform offers a wide range of tools—from email marketing and behavioral targeting to AI-driven product recommendations—which allow for a more tailored customer experience. Another positive aspect is its continuous development. New features and improvements are released regularly, showing a clear commitment to innovation and staying aligned with market needs. **What do you dislike about SALESmanago?** While SALESmanago is feature-rich, some areas of the platform can feel complex, especially for new users. The learning curve can be a bit steep when trying to fully leverage all available functionalities. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago helps streamline marketing activities by centralizing customer data and enabling more effective automation. This leads to better targeting, improved engagement, and ultimately higher conversion rates. By optimizing campaigns and reducing manual work, it contributes to a better return on investment and supports overall business growth. ### 5. SALESmanago Makes Segmentation, Automation, and Personalized Campaigns Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Ewa G. | Senior Marketing Automation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about SALESmanago?** SALESmanago is a tool that truly makes everyday work easier — not only in the e-commerce industry but also in telecommunications services. It offers extensive capabilities, from segmentation and automation to communication personalization and multichannel customer engagement, making it possible to run highly tailored campaigns for different customer groups. Another big advantage is the support. The team is very helpful, responds quickly, and genuinely tries to find the best solution instead of just redirecting you to documentation. This makes implementing new ideas and solving problems much smoother. **What do you dislike about SALESmanago?** Many features and integrations are clearly optimized for e-commerce. Companies from service-based industries may sometimes need to adapt the setup to fit their processes. Fortunately, the system is flexible and the support team is very helpful in finding suitable solutions. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago helps us manage and automate customer communication across multiple channels in a much more structured and personalized way. It allows us to segment our customer base, create automated scenarios, and deliver more relevant messages depending on customer behavior and lifecycle stage. ### 6. SALESmanago Streamlines Automation with an Intuitive Email Builder and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Valeriya K. | CRM manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about SALESmanago?** I have been working with SALESmanago for a little over a year on daily basis, and the platform has significantly improved the way we manage customer communication and automation. One of the biggest advantages for me has been the intuitive email builder. The ability to pull products and prices directly from our website and automatically generate UTM‑tagged links has streamlined our workflow and saved us a substantial amount of time on each campaign (with previous solution, we had to create links manually). The built‑in Live Chat has also proven to be a valuable tool, allowing us to support customers more efficiently without needing additional integrations. It is very easy it is to manage pop‑ups. AI‑driven segmentation helps us target the audience with far greater precision and optimize expenses on mobile messaging. Workflows are really easy to build, though so far, I use very simple ones.  Another critical benefit is the fast and responsive support team, who are always ready to help and genuinely committed to improving their services. Of course, I still see many areas where the platform can continue to grow and evolve. However, I clearly see that SALESmanago is moving in the right direction and actively developing the features that are important for my business needs. Overall, it’s a solution that continues to improve and one I’m confident will only get stronger over time. **What do you dislike about SALESmanago?** 1) In SALESmanago, main contact identificator is email, while in my business - phone number. As a result, there is no protection from creating duplicates with same phone number. 2) In contact selection, there is no OR option, only AND, which makes filtering less convenient. Not possible to exclude contacts choosing 2 different external events: like either made purchase or visited site today. 3) Not possible to spread mailing over time (like, not send all at once, but distribute evenly over several hours). **What problems is SALESmanago solving and how is that benefiting you?** With Salesmanago, I collect sales data from my four websites and six stores in one place. It also helps me manage omnichannel communication with all of my customers. I use it to prepare regular reports on CRM efficiency, and overall it has become my main tool for day-to-day work. ### 7. SALESmanago Makes Marketing Automation and Personalized Campaigns Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Dora L. | CRM Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about SALESmanago?** We’ve been using SALESmanago for a while now, and it’s a solid choice if you're looking to get serious about marketing automation. It’s particularly effective at pulling together customer data and helping us run more personalized campaigns without a ton of manual effort. **What do you dislike about SALESmanago?** The platform is quite feature-heavy, which is great for scaling, though it does take a bit of time to get used to the interface. It’s a reliable, middle-of-the-road solution—not perfect, but it definitely does the job of streamlining our workflows and improving how we target our audience. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago solves the problem of manual, fragmented outreach by automating our entire email lifecycle based on real-time customer behavior, which ensures our subscribers receive relevant content without us having to manage every send by hand. ### 8. Efficient CRM with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ewa K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about SALESmanago?** I am very satisfied with the Help Desk which is available to me 24/7 and genuinely provides support. The Customer Success Manager who suggests possible solutions is a significant added value. Another aspect I appreciate is the A/B testing and automated workflow, making it possible to replicate the offline customer experience in the online environment. Also, the initial setup was quite straightforward, I’d rate it 9 out of 10. **What do you dislike about SALESmanago?** Campaigns which have already been created should be editable for future changes. At the moment, I need to remove the current campaign and create a new one. **What problems is SALESmanago solving and how is that benefiting you?** I use SALESmanago to replicate the offline customer experience online with A/B tests and automated workflows. I appreciate the 24/7 Help Desk and the customer success manager who suggests solutions, adding significant value. ### 9. A Partnership Built on Trust, Powered by a Platform That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Paolo Z. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about SALESmanago?** As a certified SALESmanago partner, we've been implementing the platform for clients across e-commerce, education, and B2B sectors for several years now. One of the key reasons we keep choosing SALESmanago — and recommending it to our clients — is the relationship we've built with the team over time. Having a dedicated point of contact who knows our business, understands our clients' needs, and responds quickly when issues arise makes a real difference in day-to-day operations and in the quality of the implementations we deliver. Beyond that, what sets SALESmanago apart is the sheer breadth of features available in a single platform — from advanced behavioral segmentation and RFM analysis to marketing automation workflows, web push, live chat, and AI-driven product recommendations. For our clients, having everything under one roof eliminates the need for multiple tools and simplifies data management significantly. The Catalog API and dynamic email personalization are particularly powerful for e-commerce clients, allowing us to build highly targeted flows based on real purchase behavior. The continuous product updates show that SALESmanago is actively evolving to meet market demands, and the long-term partnership we've developed with the team is one of the main reasons we've been able to scale successful implementations across so many projects. **What do you dislike about SALESmanago?** The learning curve can be steep for new clients — the platform is so feature-rich that onboarding requires dedicated time and expertise, which is actually where having a partner adds real value. Some UI flows could be more intuitive, and occasional inconsistencies between different modules (for example, how data is presented across reporting sections) can slow down day-to-day operations. API documentation, while comprehensive, sometimes lags behind newly released features. These are minor friction points in an otherwise robust platform that consistently delivers results for our clients. **What problems is SALESmanago solving and how is that benefiting you?** As a partner, SALESmanago helps us solve one of the most common challenges our clients face: fragmented customer data and disconnected marketing channels. Before implementing SALESmanago, many of our clients were managing email campaigns, website tracking, and customer segmentation through separate tools, resulting in data silos and inconsistent messaging. SALESmanago consolidates everything into a single platform — contact monitoring, behavioral segmentation, automation workflows, email, web push, and product recommendations — allowing us to build cohesive, data-driven customer journeys. This translates directly into measurable improvements for our clients: higher repeat purchase rates, reduced cart abandonment, and better lead qualification. For us as a partner, it also means faster implementation and a clearer ROI story to present to clients, which strengthens long-term relationships and retention. ### 10. Comprehensive Marketing Automation, Perfect for GDPR Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Chenauls W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SALESmanago?** I really like how SALESmanago combines strong marketing automation, a real CDP, and GDPR-ready tools all in one system—it’s super valuable for B2B teams like ours in Germany. The 360° customer view is a standout for me. It pulls together data from our website, email, lead forms, and CRM into one profile, helping us understand lead engagement at every touchpoint. It has completely changed how we segment and personalize our campaigns. I also appreciate the flexibility of the automation workflows which lets us build detailed nurture sequences and re-engagement campaigns without needing technical help. It's powerful yet manageable for our team. **What do you dislike about SALESmanago?** A few parts of SALESmanago could be smoother or more intuitive for our team working in the German B2B space. The biggest pain point is the learning curve for more advanced features. The basic automation and email campaigns are easy enough, but setting up complex workflows, custom lead scoring, or deeper CDP integrations can get complicated. It often takes time to configure correctly, and we sometimes need to test multiple times to get it right. We also find the dashboard and reporting interface a bit overwhelming at first. There’s so much data available that it can be hard to find the exact metrics we need quickly. Customizing reports to match our internal B2B KPIs takes more effort than we expected. **What problems is SALESmanago solving and how is that benefiting you?** SALESmanago unifies our customer data, automates our marketing, and keeps us GDPR-compliant, solving scattered data issues and reducing manual marketing tasks while focusing on strategy. ## SALESmanago Discussions - [What is SALESmanago used for?](https://www.g2.com/discussions/what-is-salesmanago-used-for) - [View SALESmanago pricing details and edition comparison](https://www.g2.com/products/salesmanago/reviews/salesmanago-review-12970320?section=pricing&secure%5Bexpires_at%5D=2026-07-05+20%3A07%3A52+-0500&secure%5Bsession_id%5D=43ec4d32-580b-4072-a86b-3dd5de503309&secure%5Btoken%5D=2d9e8cd531bc51626afc4c46a53e3fa55fe13d4aa2e6663b46dab6239a8209d5&format=llm_user) ## SALESmanago Integrations - [1C:Enterprise](https://www.g2.com/products/1c-enterprise/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - 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Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Lead Intelligence** - Market Insights - Account-level Insights - Lead Analysis **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Data Sourcing** - Data Enrichment - Expandability - Multiple Devices **Computing** - WYSIWYG - AI/Machine Learning - Little to No Coding **Generative AI** - AI Text Generation **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Lead Management** - Segmentation - Predictive Scoring - Account Identification **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Analytics** - Campaign Performance - Audience Insights **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Experimental Design** - Multivariate testing capacities - Concurrent Testing - Mobile Testing - AI Assisted Testing - AI Generated Variations **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Marketing Campaigns** - Omni-Channel Tracking - Revenue Planning - Media Attribution - Opportunity Timeline - Customization ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Analytics** - Reporting and Analytics **Social** - Social Media Advertising **Campaign Execution** - Website Personalization - Prioritized Accounts - Trending Accounts - Email Campaigns **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Agentic AI - Marketing Analytics** - Cross-system Integration - Proactive Assistance **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics **Agentic AI - Account Data Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Cross-system Integration - Proactive Assistance **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top SALESmanago Alternatives - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (762 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,175 reviews) - [GetResponse](https://www.g2.com/products/getresponse/reviews) - 4.3/5.0 (1,109 reviews)