Best Chatbots Software - Page 5

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 772

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DocsBot (+8.33%) - Among all products in this category, DocsBot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 80,100+ Authentic Reviews
  • 772+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Customers.ai

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and enriching their identity data and restoring lost Facebook ad audiences. Customers.ai helps you engage your website visitors by tracking the customer journey, segmenting high-intent audiences, and ensuring emails reach the right people with the right message. Plus, it works seamlessly with popular tools like Klaviyo, SendGrid, Salesforce, and HighLevel. Trusted by over 100,000 businesses worldwide, including ecommerce and DTC brands, Customers.ai is helping marketers connect with their audience and drive results.

Average Rating: 4.8/5.0

Total Reviews: 417

How Do G2 Users Rate Customers.ai?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Control: 9.7/10 (Category avg: 8.8/10)
  • Analytics: 9.8/10 (Category avg: 8.5/10)
  • Collection of information: 9.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Customers.ai?

  • Seller: Customers.ai
  • Year Founded: 2018
  • HQ Location: Boston, Massachusetts
  • Twitter: @CustomersAI
    6,121 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, Owner
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 79% Small, 17% Medium

What Do G2 Reviewers Say About Customers.ai?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the collaborative features of Customers.ai, enhancing teamwork between sales and marketing for better leads.
  • Users appreciate the ease of collaboration on leads and prospecting with Customers.ai, enhancing sales and marketing synergy.
  • Users find Customers.ai extremely easy to use, appreciating the quick, straightforward setup and effective results.
  • Users value the lead generation capabilities of Customers.ai, enhancing customer experience and informed decision-making.
  • Users praise the responsive customer service of Customers.ai, enhancing their experience and optimizing performance effectively.
Cons
  • Users find the learning curve challenging, as navigating configurations can be intimidating without proper support.
  • Users find the learning difficulty challenging, especially with technical setup and understanding new features.
  • Users experience poor customer support, with leads unaware of prior engagement, causing frustration and confusion.
  • Users face a steep learning curve with Customers.ai, finding initial setup and functionality challenging.
  • Users feel the pricing is inflated for the service provided, especially with limited features and poor support.

What Are Recent G2 Reviews of Customers.ai?

What Are G2 Users Discussing About Customers.ai?

Verloop.io

Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated Speech Recognition (ASR), and Natural Language Processing (NLP), Verloop.io powers AI-driven self-service, real-time agent support, and actionable insights for quality assurance. Available 24/7 across Web, Apps, Messenger, Instagram, and WhatsApp, it provides seamless multilingual support in 80+ languages. Trusted by 5,000+ businesses, Verloop.io engages 100 million users and achieves 90%+ query deflection, reducing costs while enhancing efficiency. Designed for global industries, Verloop.io fosters stronger customer relationships through personalized, contextual interactions, improving engagement and satisfaction at every step.

Average Rating: 4.7/5.0

Total Reviews: 226

How Do G2 Users Rate Verloop.io?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Control: 9.4/10 (Category avg: 8.8/10)
  • Analytics: 9.4/10 (Category avg: 8.5/10)
  • Collection of information: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind Verloop.io?

  • Seller: Verloop
  • Year Founded: 2016
  • HQ Location: Bangalore
  • Twitter: @verloopio
    1,440 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    102 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Customer Happiness Champion
  • Top Industries: Financial Services, Retail
  • Company Size: 49% Medium, 32% Small

What Do G2 Reviewers Say About Verloop.io?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Verloop.io, finding it intuitive and simple for report extraction.
  • Users praise the excellent customer support offered by Verloop.io, enhancing their experience with professional assistance.
  • Users find Verloop.io incredibly helpful due to its user-friendly interface and efficient customer engagement capabilities.
  • Users value the extensive automation capabilities of Verloop.io, enhancing efficiency through automated reporting features.
  • Users appreciate the user-friendly chat features of Verloop.io, enabling effective communication with multiple customers simultaneously.
Cons
  • Users often face bug issues, experiencing lag and connectivity problems, especially on weak Wi-Fi networks.
  • Users experience slow performance with frequent lags and bugs during chat interactions, leading to delayed responses.
  • Users report experiencing bugs and connectivity issues on weak Wi-Fi, causing frequent lag and disruptions.
  • Users experience call quality issues with Verloop.io, including frequent reconnections and noticeable lag on weak Wi-Fi.
  • Users experience delays in response due to occasional lags while managing chats on Verloop.io.

What Are Recent G2 Reviews of Verloop.io?

What Are G2 Users Discussing About Verloop.io?

Netomi

Netomi’s Customer Experience AI platform automatically resolves customer service issues at the highest rate in the industry. Our patented AI delivers unsurpassed accuracy and customer satisfaction, yet is surprisingly easy to deploy and use. It works seamlessly alongside your live agents and business systems to provide autonomous resolution via chat, social, voice, AND email. Netomi enables a world-class customer experience, while simultaneously reducing support costs and unlocking hidden revenue.

Average Rating: 4.8/5.0

Total Reviews: 16

How Do G2 Users Rate Netomi?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 7.5/10 (Category avg: 8.5/10)
  • Collection of information: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind Netomi?

  • Seller: Netomi
  • Year Founded: 2016
  • HQ Location: San Mateo, California
  • Twitter: @netomi_official
    602 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    287 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 44% Medium, 38% Small

What Are Recent G2 Reviews of Netomi?

What Are G2 Users Discussing About Netomi?

Alhena AI

Alhena AI: AI concierge for discovery, shopping & support that helps drive revenue. Alhena AI is a commerce AI software platform that helps ecommerce businesses improve product discovery, personalize shopping experiences, automate customer support, and optimize brand and product visibility across AI search engines. Designed for teams managing customer interactions across the entire buying journey, from discovery to post-purchase support, the platform integrates with business systems to access product catalogs, customer queries, and operational data, enabling context-aware and accurate responses. It supports use cases such as conversational product discovery, answering product and policy related questions, handling order and shipping queries, and assisting support teams with AI generated responses. Alhena also introduces Embeddable Agents, purpose built AI experiences that live directly where shoppers make decisions instead of requiring them to switch to a chatbot. Brands can embed specialized AI agents on product pages and throughout the shopping journey to deliver interactive experiences such as Virtual Try-On, Outfit Builder, Room Designer, Guided Product Discovery, and other contextual buying assistants. By bringing AI directly into key moments of the customer journey, Embeddable Agents create more engaging shopping experiences while helping shoppers discover products with greater confidence. The platform also includes vertical AI agents tailored to specific industries. For beauty brands, this includes capabilities such as skin analysis, shade matching, and routine building. For fashion and apparel, it supports fit analysis, virtual try-on experiences, and outfit builders. For home and living, it enables guided product selection, visual discovery, personalized room styling, and room design experiences. For travel and hospitality, it supports trip planning and personalized recommendations. These agents are designed to align with domain specific customer journeys and decision making processes. Trusted by fast growing brands like Tatcha (Unilever), Victoria Beckham, Huckberry, and Ettitude, Alhena has earned numerous G2 Awards, including High Performer, Best Support, and Easiest to Do Business With, demonstrating its excellence in AI for ecommerce. Alhena includes capabilities to structure and optimize product data and content so brands can appear accurately in AI search results across platforms like ChatGPT, Gemini, and Perplexity. This enables businesses to align their product information with how modern consumers search, compare, and discover products using conversational AI. At its core, Alhena is an all in one platform that delivers accurate, brand aligned responses in over 90 languages, eliminating the risks of unreliable AI. Key features and capabilities include: - Conversational product discovery and guided selling for ecommerce storefronts - Embeddable AI agents that bring interactive shopping experiences directly to product pages and key customer touchpoints - AI powered automation of customer support queries - AI visibility optimization (AEO/GEO) for improved presence in AI search experiences - Native integrations with ecommerce platforms and helpdesks to ensure accurate, real time, grounded responses - Omnichannel deployment across web, messaging platforms, and social channels - Agent assist tools that help support teams deliver faster and more consistent responses - Analytics and reporting to track performance, customer interactions, and operational efficiency Alhena's intelligent filtering, contextual recommendations, and interactive AI experiences help brands handle complex customer queries with empathy while driving over 300% conversion lifts and up to 30% increases in average order value (AOV). It seamlessly integrates with platforms like Shopify and WooCommerce, along with helpdesks such as Gorgias, Zoho Desk, and Zendesk, escalating complex issues to human agents with full conversation context. Alhena AI is used by ecommerce brands across industries including fashion, beauty, jewelry, travel, and home goods to streamline customer interactions, improve operational efficiency, increase conversions, and deliver exceptional AI powered commerce experiences. Elevate your store today by scheduling a demo and discover why Alhena is trusted as the all in one AI concierge platform for modern ecommerce brands.

Average Rating: 4.9/5.0

Total Reviews: 35

How Do G2 Users Rate Alhena AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 9.0/10 (Category avg: 8.8/10)
  • Analytics: 8.7/10 (Category avg: 8.5/10)
  • Collection of information: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Alhena AI?

  • Seller: Alhena AI
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Pleasanton, US
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 66% Small, 37% Medium

What Do G2 Reviewers Say About Alhena AI?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive customer support of Alhena AI, enhancing the overall experience and implementation ease.
  • Users appreciate the ease of use of Alhena AI, finding setup and integration simple and effective.
  • Users praise the easy setup of Alhena AI, enhancing their experience with quick integration and effective support.
  • Users appreciate the simplicity of the UX, making setup and training agents easy and effective.
  • Users value the intuitive design of Alhena AI, making training and conversation monitoring effortless and effective.
Cons
  • Users desire a deeper level of analysis for enhanced insights, seeking improvements in connection interpretations.

What Are Recent G2 Reviews of Alhena AI?

Zoho SalesIQ

Zoho SalesIQ is a live chat and chatbot platform built for real-time customer engagement across every stage of the customer lifecycle. Marketing, sales, and support teams use it to monitor website visitors, trigger conversations at the right moment, and resolve queries without making customers wait. At its core, SalesIQ provides live visitor tracking, automated chat triggers, lead scoring, canned responses, chat routing, screen share, audio calls, and a mobile app for iOS and Android, everything needed to engage visitors and convert them before they leave. For teams that can't be online around the clock, the codeless bot builder and Answer Bot handle common queries automatically, qualify leads, and route conversations to the right person when a human is needed. The Summer '26 release extends all of this with Agentic Intelligence. Zia Agents now do what the best human agents do — they greet visitors, understand what's actually being asked, pull information from your CRM and connected systems, and resolve conversations end-to-end without a handoff. Where chatbots once followed fixed scripts, Zia Agents reason through context. AI-assisted routing replaces button-based navigation with intent detection, so customers no longer have to figure out which support flow they belong to before getting help. Dynamic FAQs go further still: instead of returning the same canned answer to every visitor, they pull account-specific details like membership tier or order status to generate a response that fits that customer's actual situation. SalesIQ also connects with WhatsApp, Instagram, Facebook Messenger, and Telegram, making it possible to maintain consistent customer engagement across channels and geographies from a single platform.

Average Rating: 4.4/5.0

Total Reviews: 237

How Do G2 Users Rate Zoho SalesIQ?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Control: 7.6/10 (Category avg: 8.8/10)
  • Analytics: 7.7/10 (Category avg: 8.5/10)
  • Collection of information: 7.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Zoho SalesIQ?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Zoho SalesIQ?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Zoho SalesIQ, enabling efficient real-time engagement and streamlined visitor interactions.
  • Users appreciate the real-time engagement features of Zoho SalesIQ, enhancing customer interaction and boosting conversions seamlessly.
  • Users appreciate the real-time engagement features of Zoho SalesIQ, enhancing customer support and boosting conversions efficiently.
  • Users appreciate the seamless integrations of Zoho SalesIQ, enhancing real-time communication and lead management effortlessly.
  • Users commend the superb customer support of Zoho SalesIQ, enhancing their experience and efficiency in resolving inquiries.
Cons
  • Users experience excessive and delayed notifications on the Android app, affecting their overall satisfaction with Zoho SalesIQ.
  • Users find the learning curve steep, as the customization options can be overwhelming and require time to master.
  • Users find Zoho SalesIQ's customization options somewhat limited, making initial setup and navigation a bit overwhelming.
  • Users experience notification issues with delays and duplicates, especially when using the Android app and website.
  • Users find the setup process for Zoho SalesIQ to be not intuitive, leading to an overwhelming experience initially.

What Are Recent G2 Reviews of Zoho SalesIQ?

Fini

Fini is the #1 AI agent for customer service. Fini doesn’t just answer, it learns directly from your real support tickets, understands context and emotion, and takes precise actions to resolve the majority of your support volume. When needed, Fini seamlessly hands off complex cases to your team with full conversation and action history, ensuring no customer is left behind. Fini consistently delivers more accurate, higher-quality answers and handles more complex queries than any other AI agent. Fini comes with the industry’s most robust end-to-end capabilities, empowering teams to analyze, train, test, and deploy - all within a secure, no-code workspace designed for continuous quality improvement. - Analyze: Instantly surface deep insights and AI-powered suggestions to maximize performance and spot new automation opportunities. - Train: Simple, no-code tools to configure Fini’s knowledge, workflows, tone, and actions, continuously adapting from real ticket data. - Test: A full-featured testing suite to evaluate, refine, and ensure Fini’s answer quality and reliability before and after you go live. - Deploy: Easily launch Fini across all your customer service channels and helpdesks, including Zendesk, Intercom, Salesforce, HubSpot, and more. Fini is powered by the proprietary RAGless Retrieval Engine, a breakthrough RAGless architecture purpose-built for support automation. Every layer is optimized for precision, speed, security, and reliability, allowing Fini to autonomously resolve more conversations, across more channels, than competing AI agents. Fini integrates natively or via API with all major helpdesks, CRMs, and channels, and adapts to your unique workflows. Your team can focus on priority issues, using full context and Copilot assist, while Fini continuously improves from every interaction, raising the standard for customer satisfaction at scale. Choose Fini to deliver instant, empathy-driven support, while your team enjoys more time for high-value work and your business achieves the next level of customer success.

Average Rating: 4.9/5.0

Total Reviews: 14

How Do G2 Users Rate Fini?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 9.3/10 (Category avg: 8.8/10)
  • Analytics: 9.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Fini?

  • Seller: Fini
  • Year Founded: 2022
  • HQ Location: Amsterdam, NL
  • LinkedIn® Page: www.linkedin.com
    100 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 57% Medium, 36% Small

What Do G2 Reviewers Say About Fini?

AI-generated summary from verified user reviews

Pros
  • Users highlight the exceptional customer support from Fini, showcasing commitment and responsiveness to their needs.
  • Users find Fini's easy integrations exceptionally valuable, enhancing usability and overall experience right from the start.
  • Users find Fini's team exceptionally helpful, providing quick support and accommodating feedback to enhance the experience.
  • Users praise Fini for its exceptional support and integration, making it feel like a true partnership.
  • Users value the customizability of Fini, enhancing their experience with tailored features and exceptional support.

What Are Recent G2 Reviews of Fini?

Level AI

Level AI is the intelligence and orchestration layer for customer experience. We analyze 100% of customer interactions across voice, chat, email, and messaging to turn unstructured conversations into measurable insights and automation. From Voice of Customer and journey insights to automated quality, real-time coaching, and AI agents, Level AI helps teams improve customer outcomes, operational performance, and profitable growth.

Average Rating: 4.6/5.0

Total Reviews: 212

How Do G2 Users Rate Level AI?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Level AI?

  • Seller: Level AI
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Mountain View, US
  • Twitter: @TheLevelAI
    204 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    221 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Quality Analyst, Supervisor
  • Top Industries: Consumer Services, Food & Beverages
  • Company Size: 56% Medium, 33% Large

What Do G2 Reviewers Say About Level AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Level AI, facilitating quick access to transcripts and customization options.
  • Users find Level AI's smooth assistance and layout extremely helpful for enhancing customer interactions and QA processes.
  • Users highlight the enhanced efficiency in accessing and analyzing customer interactions, significantly improving support processes.
  • Users appreciate the clean and intuitive interface of Level AI, enhancing efficiency and user experience.
  • Users commend the accurate and context-aware responses of Level AI, significantly enhancing customer interactions and satisfaction.
Cons
  • Users find the inaccuracy in AI QA scores frustrating, as it hampers effective monitoring and evaluation processes.
  • Users express frustration with the slow performance of Level AI, impacting real-time updates and monitoring efficiency.
  • Users express frustration with accuracy issues in AI QA scores, impacting overall evaluation efficiency and clarity.
  • Users experience occasional translation accuracy issues, especially with accents, affecting the quality of insights derived.
  • Users experience AI inaccuracy issues, leading to trust problems with transcripts and delayed call monitoring.

What Are Recent G2 Reviews of Level AI?

What Are G2 Users Discussing About Level AI?

Jetlink Conversational AI Platform

Our virtual assistants automate and streamline the customer journey on digital and voice-based channels. They cater to the commonly asked questions/requests or can handover to live agents seamlessly resulting in greater customer satisfaction. Dialogue management with machine learning Assistants built on Jetlink can hold meaningful conversations with users - multi-step conversations that remember context and integrate business logic. Cutting Edge NLU Jetlink's NLU provides the technology to understand messages, determine intent, and capture key contextual information. Supports multiple languages, and both pre-trained and custom entities. Omnichannel Meet customers where they are: website or app, common messaging apps such as WhatsApp, or create a custom channel. Security & Privacy Keep customer data secure with on-prem or private cloud deployment. Build GDPR-compliant AI assistants. Customer Success team Best-in-class managed service designed specifically for chatbots. We monitor, train and refine your chatbots for the best customer experience

Average Rating: 4.9/5.0

Total Reviews: 70

How Do G2 Users Rate Jetlink Conversational AI Platform?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Control: 9.5/10 (Category avg: 8.8/10)
  • Analytics: 9.2/10 (Category avg: 8.5/10)
  • Collection of information: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind Jetlink Conversational AI Platform?

  • Seller: Jetlink
  • Year Founded: 2016
  • HQ Location: Amsterdam, NL
  • Twitter: @getwelocal
    9 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    70 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Financial Services
  • Company Size: 47% Medium, 29% Large

What Do G2 Reviewers Say About Jetlink Conversational AI Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Jetlink, highlighting its intuitive interface and quick adaptability for non-technical teams.
  • Users commend the responsive customer support of Jetlink, appreciating their proactive approach and valuable feedback integration.
  • Users appreciate the efficiency of Jetlink’s AI platform, which enhances workflows and improves customer interactions seamlessly.
  • Users find the multi-channel support of Jetlink AI invaluable, enhancing user experience and reducing workloads effectively.
  • Users value the easy integrations of Jetlink, enhancing operational freedom and improving overall efficiency seamlessly.
Cons
  • Users find the AI limitations of Jetlink Conversational AI require team support for complex e-commerce configurations.
  • Users find the difficult learning curve a challenge, suggesting more self-service options and templates for ease of use.
  • Users find the platform's limited customization options for the chatbot interface somewhat frustrating despite a positive overall experience.
  • Users note that some advanced features lack clear documentation, making it harder to understand their full potential.

What Are Recent G2 Reviews of Jetlink Conversational AI Platform?

What Are G2 Users Discussing About Jetlink Conversational AI Platform?

Brevo Marketing Platform

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/

Average Rating: 4.5/5.0

Total Reviews: 2,492

How Do G2 Users Rate Brevo Marketing Platform?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Control: 7.8/10 (Category avg: 8.8/10)
  • Analytics: 9.0/10 (Category avg: 8.5/10)
  • Collection of information: 8.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Brevo Marketing Platform?

  • Seller: Brevo
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Paris
  • Twitter: @brevo_official
    16,032 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    880 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Brevo Marketing Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Brevo, finding it straightforward to navigate and manage their marketing efforts.
  • Users appreciate the easy campaign scheduling and automation features of Brevo, making email marketing efficient and effective.
  • Users find Brevo Marketing Platform's easy setup and automation features greatly enhance their email marketing experience.
  • Users appreciate the convenient and efficient email marketing features of Brevo, making automation and scheduling a breeze.
  • Users appreciate the simplicity of Brevo, noting its ease in creating effective marketing campaigns without complexity.
Cons
  • Users find the missing features in Brevo's automation and design limits frustrating for complex marketing tasks.
  • Users note the limited features in Brevo, particularly in customization and automation options, affecting functionality.
  • Users find the limited customization options restrict their ability to create unique and visually appealing designs.
  • Users find the learning curve steep initially, with some features feeling unintuitive for beginners.
  • Users find Brevo Marketing Platform expensive, especially with rising SMS costs and navigating complex pricing tiers.

What Are Recent G2 Reviews of Brevo Marketing Platform?

What Are G2 Users Discussing About Brevo Marketing Platform?

Getgabs

Getgabs is an end-to-end WhatsApp API solution designed for small and medium sized businesses. Revolutionize sales, marketing & support with the Getgabs' WhatsApp Business APIplatform. With Getgabs' official WhatsApp business API platform you can increase your revenue by 30-50%. Achieve greater reach, higher conversions and more sales for your brand. Key Feature : Broadcast: Send promotions, offers, and back-in-stock alerts while respecting customer permissions. Auto Reply / Chat Bot : Create and set auto replies to customer messages. Shared Team Inbox / Chat Solution : Have multiple team members to drive Live Chat Support on the Same WhatsApp Business Number. Enable Multi-Agent Live Chat for Customer Support.

Average Rating: 4.9/5.0

Total Reviews: 44

How Do G2 Users Rate Getgabs?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Getgabs?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 93% Small, 5% Medium

What Do G2 Reviewers Say About Getgabs?

AI-generated summary from verified user reviews

Pros
  • Users praise Getgabs for its exceptional customer support, highlighting the team's dedication and responsiveness throughout the experience.
  • Users value the ease of use with Getgabs, highlighting its user-friendly setup and supportive team.
  • Users value the versatile features of Getgabs, especially for WhatsApp marketing automation and campaign management.
  • Users commend GetGabs for its easy setup and exceptional customer support, making integration effortless.
  • Users find the WhatsApp automation by Getgabs invaluable for streamlining communication and generating more leads.
Cons
  • Users feel the UX needs significant improvement, citing incomplete features and issues related to campaign delivery failures.
  • Users believe the user interface falls short relative to the pricing plans, impacting their overall satisfaction.
  • Users experience layout issues with Getgabs, as the UI requires more improvement and features are missing.
  • Users feel that limited customization options hinder their overall experience with Getgabs, suggesting room for improvement.
  • Users note the limited features of Getgabs, as it is still under development and lacking necessary tools.

What Are Recent G2 Reviews of Getgabs?

Outgrow

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.

Average Rating: 4.7/5.0

Total Reviews: 318

G2 Deal: 20% off annual plan for new users

20% Discount on Freelancer, Essentials, Business plans

Price: ~~$14-600/mo~~ → $11-480/mo

View this exclusive G2 deal

How Do G2 Users Rate Outgrow?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Control: 8.6/10 (Category avg: 8.8/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)
  • Collection of information: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Outgrow?

  • Seller: Outgrow
  • Company Website:
  • Year Founded: 2012
  • HQ Location: New York, NY
  • Twitter: @OutgrowCo
    3,719 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    52 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 79% Small, 17% Medium

What Do G2 Reviewers Say About Outgrow?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Outgrow, appreciating its intuitive design and quick setup for effective solutions.
  • Users commend the exceptional customer support of Outgrow, highlighting their responsiveness and helpfulness throughout the experience.
  • Users value Outgrow's comprehensive tools for quizzes and calculators, enhancing lead generation and user engagement effectively.
  • Users find Outgrow to be quick and easy to use, facilitating fast implementation and effective lead generation.
  • Users appreciate the easy setup of Outgrow, allowing for quick implementation and immediate engagement with customers.
Cons
  • Users find the learning curve of Outgrow challenging, particularly with navigation and various quiz types for new users.
  • Users find limited features in Outgrow, with basic designs and lacking advanced options for effective lead generation.
  • Users find the missing features in Outgrow's basic plan limit their functionality and customization options.
  • Users find the pricing of Outgrow to be expensive, making it hard to justify its value for low usage.
  • Users find limited customization options in Outgrow, leading to extra costs and basic-looking outputs.

What Are Recent G2 Reviews of Outgrow?

MeBeBot Intelligent Assistant

MeBeBot is an AI-driven platform that streamlines the entire employee journey by providing instant, accurate, and consistent answers to HR, IT, and Operations questions. Integrated directly into existing workflows like Slack and Microsoft Teams, MeBeBot acts as a centralized, "one-stop bot" for your global workforce, 24/7. Our proprietary AI, developed by HR professionals, leverages your company's own knowledge base to deliver answers with 97% accuracy. This automation frees your support teams from repetitive inquiries, saving 2-3 hours per day and reducing overall employee support costs by 40-60%. Beyond reactive support, MeBeBot’s AI Agent workflows automate manual processes like onboarding checklists, while proactive push notifications keep employees informed. MeBeBot ensures reliability with built-in guardrails and enterprise-grade security, featuring SOC 2 Type 2 certification and GDPR compliance to protect your sensitive data. Designed for companies of all sizes, from SMBs to large enterprises, MeBeBot is easy to deploy and customize. By handling Tier 1 questions and automating routine tasks, MeBeBot allows your teams to focus on strategic initiatives that drive business growth.

Average Rating: 4.8/5.0

Total Reviews: 26

How Do G2 Users Rate MeBeBot Intelligent Assistant?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 8.9/10 (Category avg: 8.8/10)
  • Analytics: 9.0/10 (Category avg: 8.5/10)
  • Collection of information: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind MeBeBot Intelligent Assistant?

  • Seller: MeBeBot
  • Year Founded: 2018
  • HQ Location: Austin, US
  • Twitter: @HRTalkBot
    34 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 42% Medium, 26% Small

What Do G2 Reviewers Say About MeBeBot Intelligent Assistant?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the hands-on customer support from MeBeBot, ensuring smooth setup and effective tool adoption.
  • Users praise the ease of use of MeBeBot, which simplifies answering questions and saves significant time for HR teams.
  • Users find the seamless integration with existing platforms like Slack enhances efficiency and boosts employee experience.
  • Users highlight the efficiency of MeBeBot in streamlining HR processes and providing instant answers to employees.
  • Users love the ease of implementation with MeBeBot, seamlessly integrating with existing software in no time.
Cons
  • Users experience integration issues with MeBeBot, wishing for broader connectivity with other platforms for improved functionality.
  • Users find the learning curve steep due to insufficient guides and lengthy bot training times for new content.
  • Users find the reporting and feedback portals lacking, affecting usability and overall efficiency in generating insights.
  • Users find the reporting and feedback portals challenging, indicating a need for significant improvements in usability.
  • Users find the complexity of workflows frustrating, wishing for simpler approval processes and easier feedback management.

What Are Recent G2 Reviews of MeBeBot Intelligent Assistant?

What Are G2 Users Discussing About MeBeBot Intelligent Assistant?

Boost.ai

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant™ for Conversational AI Platforms. Competitive differentiators #1: We deliver on what we promise to our customers to ensure their solution is live in days and weeks, not months and years (or never). #2: We enable our customers to stay in hybrid control and seamlessly move between traditional NLUs and LLMs to always deliver the right resolutions to their customers. #3: We are specialists in regulated industries ensuring safety, security and guardrails that customers (and their customers) can rely on. #4: We have the tools and platform to empower our customer's existing teams to be able to develop and deliver their conversational AI solution. Technical features of our platform #1: Hybrid AI Flexibility Combining multilingual, fine-tuned NLP and LLMs for AI Agent orchestration and dialogue management. #2: User friendly UI for non-technical builders Intuitive builder enabling non-technical teams to confidently design and deploy AI Agents in days. #3: Enterprise security and collaboration Guardrails, PII masking, role-based access, staging, audit trails, approval and testing pipelines. #4: Persona-based Automated Test Studio Persona-based testing simulating real-world dialogues at scale to validate AI Agent performance. #5: Specialized features for regulated industries Fine-tuned AI models, use case libraries, and integrations for banking, insurance, and public sector.

Average Rating: 4.7/5.0

Total Reviews: 33

How Do G2 Users Rate Boost.ai?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Control: 8.8/10 (Category avg: 8.8/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)
  • Collection of information: 8.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Boost.ai?

  • Seller: Boost.ai
  • Year Founded: 2016
  • HQ Location: Sandnes, Rogaland
  • Twitter: @boost_ai_
    513 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    175 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Banking
  • Company Size: 38% Medium, 36% Large

What Do G2 Reviewers Say About Boost.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Boost.ai to be extremely user-friendly, featuring an intuitive interface and comprehensive support resources.
  • Users praise Boost.ai for its intuitive interface and rich features, enabling easy chatbot and voicebot integration.
  • Users commend Boost.ai for its helpful tools and supportive team, enhancing accessibility and easing project success.
  • Users commend Boost.ai for its excellent customer support, enhancing collaboration and user experience with its intuitive interface.
  • Users highlight the exceptional customer support from Boost.ai, ensuring success in projects and enhancing user experiences.
Cons
  • Users find that improvements are needed for feature usability, as some functionalities are unclear and non-intuitive.
  • Users note AI limitations in Boost.ai, particularly regarding unclear features and insufficient reporting capabilities.
  • Users struggle with a steep learning curve, finding features unclear and unintuitive, complicating their experience.
  • Users seek more customization options in Boost.ai, particularly for analytics and reporting features to meet specific needs.
  • Users find the limited reporting and analytics features of Boost.ai restrict their ability to analyze Generative AI performance effectively.

What Are Recent G2 Reviews of Boost.ai?

What Are G2 Users Discussing About Boost.ai?

Bevatel

Bevatel is a type of cloud-based contact center solution designed to help businesses enhance their customer service operations and streamline communication processes. This innovative platform provides organizations with the tools necessary to manage customer interactions across multiple channels, including voice, email, chat, and social media, all from a single interface. By leveraging advanced technology, Bevatel enables companies to improve response times, increase customer satisfaction, and ultimately drive business growth. The target audience for Bevatel primarily includes businesses of all sizes that are looking to optimize their customer service capabilities. This encompasses a wide range of industries, from retail and e-commerce to telecommunications and healthcare. Companies seeking to modernize their communication infrastructure or those experiencing rapid growth can particularly benefit from Bevatel’s flexible and scalable solutions. The platform is designed to accommodate the evolving needs of businesses, allowing them to adapt to changing customer expectations and market dynamics. Key use cases for Bevatel include managing high volumes of customer inquiries efficiently, providing a seamless omnichannel experience, and enabling remote work capabilities for customer service teams. The system’s cloud-based nature allows for easy access from anywhere, making it ideal for organizations with distributed teams or those looking to implement remote work policies. Additionally, Bevatel offers robust reporting and analytics features, empowering businesses to gain insights into customer interactions and agent performance, which can inform strategic decision-making. Bevatel stands out in the contact center software category through its comprehensive feature set, which includes intelligent call routing, automated workflows, and integration capabilities with existing business tools. These features not only enhance operational efficiency but also ensure that customers receive personalized and timely support. The platform’s user-friendly interface simplifies the onboarding process for agents, allowing them to become proficient quickly and focus on delivering exceptional customer experiences. Overall, Bevatel provides a powerful solution for organizations aiming to elevate their customer service operations. By combining advanced technology with a focus on user experience, Bevatel equips businesses with the necessary tools to meet the demands of modern customer engagement, fostering long-term relationships and driving success in an increasingly competitive landscape.

Average Rating: 4.8/5.0

Total Reviews: 87

How Do G2 Users Rate Bevatel?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Bevatel?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 36% Small, 16% Medium

What Do G2 Reviewers Say About Bevatel?

AI-generated summary from verified user reviews

Pros
  • Users value the easy-to-use interface of Bevatel, enhancing productivity and ensuring reliable communication.
  • Users commend Bevatel for its exceptional support and communication, enhancing efficiency and ease of use.
  • Users commend Bevatel for its excellent customer support, appreciating the effective communication and helpful service provided.
  • Users praise the easy setup of Bevatel, making it a stress-free transition to enhanced communication.
  • Users find the easy setup of Bevatel significantly enhances their experience and facilitates operational smoothness.
Cons
  • Users face integration issues with Bevatel, limiting functionality and complicating connections with other applications.
  • Users experience call issues with Bevatel, including slow call transfers and stability concerns during long-duration conversations.
  • Users express a need for more clarity in services, indicating that communication and understanding could be improved.
  • Users face connectivity issues with Bevatel, experiencing challenges with local service provider configurations and call stability.
  • Users find limited access frustrating, as features like messaging and group chats are not available on Bevatel.

What Are Recent G2 Reviews of Bevatel?

Forethought

Forethought AI Agents by Zendesk empowers customer-centric companies to deliver faster, smarter customer support that goes beyond basic automation. By actively learning, making decisions, and providing intelligent responses, our AI enables support teams to achieve industry-leading results while minimizing inefficiencies. Designed to adapt to your company's unique needs, our AI agents handle repetitive inquiries so CX reps can confidently focus on high-value interactions. With an emphasis on productivity, personalization, and reliability, Forethought ensures you stay in control while improving customer satisfaction and loyalty at every touchpoint.

Average Rating: 4.3/5.0

Total Reviews: 165

How Do G2 Users Rate Forethought?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Control: 8.2/10 (Category avg: 8.8/10)
  • Analytics: 7.6/10 (Category avg: 8.5/10)
  • Collection of information: 7.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Forethought?

  • Seller: Zendesk
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • Twitter: @Zendesk
    102,672 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,537 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Financial Services
  • Company Size: 65% Medium, 21% Small

What Do G2 Reviewers Say About Forethought?

AI-generated summary from verified user reviews

Pros
  • Users praise the helpfulness of Forethought, enhancing efficiency and customer satisfaction through effective support and automation.
  • Users value the responsive and knowledgeable customer support of Forethought, enhancing the overall product experience significantly.
  • Users appreciate how Forethought's AI understanding enhances support efficiency, streamlining workflows and improving customer experiences.
  • Users value Forethought for its exceptional customer satisfaction, enhancing support efficiency and responsiveness significantly.
  • Users find efficiency in Forethought's streamlined AI workflows and quick problem resolution, enhancing customer support operations.
Cons
  • Users experience delays in response time for changes, which can hinder the overall seamlessness of the system.
  • Users experience long delays in updates and implementation, impacting efficiency and responsiveness throughout the process.
  • Users feel the cost of the deflection model is high, although it may be justified by ticket resolutions.
  • Users find the cost per deflection model of Forethought to be high, despite the value it provides.
  • Users find a higher than expected learning curve with Forethought, creating challenges in onboarding and implementation.

What Are Recent G2 Reviews of Forethought?

What Are G2 Users Discussing About Forethought?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026