What I value most is the support. We are not expecting emergency assistance, but we do need feedback or solutions within 1–2 working days. The current structure is good, no doubt. However, if there is any scope for improvement, please consider this point. Easy to use platform. Review collected by and hosted on G2.com.
(1) Dislike is only due to the issue I am currently facing. I am sure it is not from your end, but rather from Meta Ads. However, the client keeps following up with us every day, which makes the situation difficult. If you would like more details, please connect with me. The client’s name is Naman Hostel.
(2) Even after taking the official API, the delivery ratio remains low. Please look into this matter seriously, as the client is ready to pay but the delivery ratio is only 30–50%, even for 100% genuine clients. This is creating concerns for us as well. Clients are questioning whether there is any real benefit in using the official API if the delivery ratio does not reach at least 85–95%.
(3) Facing Platform Slowness issue
(4) Currently, Meta allows sharing up to 10,000 contacts, but due to the 5,000 contact limit in our contact lists, clients are unable to run campaigns together. Moreover, they cannot initiate the next 5,000‑contact campaign until the auto‑retargeting cycle is completed.
Thank you for considering this request. Review collected by and hosted on G2.com.
