Watermelon Pricing Overview

We were able to implement Watermelon's chatbot incredibly quickly — and without needing any in-house IT knowledge! Setting it up was surprisingly simple and intuitive. We now train our chatbot daily, and we can already see it improving. The answers it provides are clear and genuinely helpful to our customers.

Thanks to the chatbot, we’re now available 24/7, which is a huge plus for our customer focus. It allows us to respond more quickly and assist customers at any time of the day.

We also plan to use it internally as a knowledge base for our team, ensuring that information is always directly accessible.

We're very satisfied with both Watermelon’s service and the ease of use of the platform. In short: simple, fast, and super effective.

TAF Customer Service Review collected by and hosted on G2.com.

I really can’t think of anything right now. Review collected by and hosted on G2.com.

The WaterMelon chatbot – a valuable addition to the customer service of MBO Webshop

Since the implementation of the WaterMelon chatbot on the ICT platform of MBO Webshop, support for parents and students has greatly improved. The chatbot is clear, user-friendly, and provides reliable answers to frequently asked questions about digital learning materials and books.

What makes this chatbot particularly effective is that it independently handles a large portion of standard questions. As a result, the support team of MBO Webshop is noticeably relieved. The staff can now better focus on more complex and substantive inquiries, which further enhances the quality of support.

In short, the WaterMelon chatbot is a smart and efficient solution that contributes to better service, faster responses, and a pleasant user experience. Review collected by and hosted on G2.com.

Service expensive, but top investment for large firms. Review collected by and hosted on G2.com.