Best Auto Dialer Software - Page 5

How Many Auto Dialer Software Products Does G2 Track?

Total Products under this Category: 174

Category Stats (Aug 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: telecrm (+2.47%) - Among all products in this category, telecrm recorded the largest rating increase compared to last month

Last updated: August 05, 2026

How Does G2 Rank Auto Dialer Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 47,400+ Authentic Reviews
  • 174+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Auto Dialer Software

G2 Grid® for Auto Dialer Software plotting products by satisfaction and market presence

Highlighted products: Nooks, Orum, RingCentral Contact Center, Close, Genesys Cloud CX, Five9 Intelligent Cloud Contact Center Platform, Talkdesk, and CloudTalk.

Underlying data: [Grid® JSON](https://www.g2.com/categories/auto-dialer/grids.json?focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=ringcentral-contact-center&focus%5B%5D=close&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=five9-intelligent-cloud-contact-center-platform&focus%5B%5D=talkdesk&focus%5B%5D=cloudtalk)

Sponsored

The Sales Factory

The Sales Factory is a recognized category leader specialized in outsourced sales and lead generation designed to help businesses drive new revenue and accelerate growth by connecting them with the right buyers through its proprietary human-led AI-augmented model. The Sales Factory focuses on providing strategic, AI-augmented, and technology-enabled services that cater to the unique needs of B2B companies, ranging from start-ups to large Fortune 100 enterprises. Targeting businesses that encounter challenges in pipeline growth and sales performance, The Sales Factory offers a comprehensive suite of services. These include go-to-market (GTM) strategy support, GTM engineering, sales development representative (SDR) and business development representative (BDR) services, as well as GTM team building. Each service is meticulously designed to enhance market entry and expansion efforts, equipping clients with the insights and resources necessary to effectively penetrate their target markets. The Sales Factory prides itself on employing a team composed entirely of university-educated, on-shore talent, ensuring a high level of professionalism and expertise in delivering impactful results. Key features of The Sales Factory's offerings include the rapid deployment of go-to-market strategies, which can be implemented in weeks rather than months. This agility allows clients to enter the market swiftly, capitalizing on emerging opportunities. The company possesses extensive knowledge of both US and global markets, providing strategic advantages that help clients navigate complex business environments. Their industry versatility spans various sectors, including Software, SaaS, Robotics, Automation, Hardware, Logistics, Manufacturing, and B2B2C, making them a valuable partner for diverse business needs. What distinguishes The Sales Factory is its unique approach that combines data-led precision with a human-centric methodology, enhanced by proprietary AI technology. This ensures that strategies not only resonate with target audiences but also foster long-term relationships. By acting as a virtual extension of clients' teams, The Sales Factory aligns closely with their goals, strategies, and technology, creating a seamless integration that enhances overall effectiveness. Businesses aiming to elevate their sales and revenue growth will find a committed partner in The Sales Factory. With a focus on adaptability, comprehensive industry knowledge, and a dedication to delivering results that exceed expectations, The Sales Factory is well-equipped to transform business goals into tangible success. For those interested in exploring tailored solutions to drive revenue opportunities, reaching out directly or visiting their website can provide further insights into how they can support your business objectives.

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Bevatel

Bevatel is a Saudi company delivering advanced cloud-based contact center systems and unified communication.

Average Rating: 4.8/5.0

Total Reviews: 82

How Do G2 Users Rate Bevatel?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Bevatel?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 38% Small, 11% Medium

What Do G2 Reviewers Say About Bevatel?

AI-generated summary from verified user reviews

Pros
  • Users appreciate Bevatel's ease of use, enjoying its clear interface and efficient customer communication management.
  • Users value Bevatel's exceptional support and communication, enhancing operational efficiency and user satisfaction across their services.
  • Users praise Bevatel for its exceptional customer support and efficient communication solutions, enhancing overall operational effectiveness.
  • Users highlight the easy setup of Bevatel, noting its straightforward and stress-free installation process.
  • Users appreciate the easy setup of Bevatel, ensuring a smooth transition and efficient communication from the start.
Cons
  • Users report integration issues with Bevatel, resulting in complications and delays in functionality and record management.
  • Users experience call issues with Bevatel, including slow transfers, integration problems, and stability concerns during long calls.
  • Users express a need for more clarity regarding the system and services to enhance their overall experience.
  • Users experience connectivity issues with Bevatel, affecting call stability and configuration with local service providers.
  • Users find limited access to messaging features, suggesting the need for improved provider integration and user interface.

What Are Recent G2 Reviews of Bevatel?

Diabolocom

Diabolocom is a leading European provider of AI-first cloud contact center and customer experience solutions. Our platform helps organizations manage omnichannel customer interactions at scale while improving service quality, agent productivity, and operational efficiency. Built on proprietary AI technologies, native telecom infrastructure, and advanced CRM integrations, Diabolocom helps customer service and sales teams deliver faster, smarter, and more personalized interactions. Our all-in-one platform supports inbound and outbound communications, high-volume call management, auto-dialing, workflow automation, real-time monitoring, and AI-powered assistance for agents and supervisors. It helps teams manage every customer interaction more efficiently, from first contact to final resolution. Diabolocom provides the essential features businesses need to manage customer interactions effectively, while continuously innovating with sovereign AI solutions designed for customer service and sales teams. Our AI-powered solutions include: - Interactive Virtual Agent, - Agent Assist, - Augmented Quality Monitoring. Interactive Virtual Agent helps businesses provide 24/7 customer support. It answers customer requests automatically and can be configured easily through Diabolocom’s interface. When human assistance is needed, the interaction can be transferred smoothly to an agent. Agent Assist supports agents in real time during customer conversations. It combines conversation analytics, automated call summaries, next-best-action recommendations, form completion, knowledge base access, and automated workflows. This helps agents save time, reduce manual work, and provide more accurate answers. Augmented Quality Monitoring helps supervisors evaluate customer interactions at scale. With AI, teams can review far more calls than would be possible manually. They can identify coaching opportunities, detect quality trends, and monitor performance through clear dashboards. Together, these capabilities help businesses automate repetitive tasks, improve quality management, strengthen customer engagement, and make faster, data-driven decisions. Diabolocom’s innovation has been recognized by Frost & Sullivan with the 2024 Product Leadership Award and the 2026 European Technology Innovation Leadership Award. For over 20 years, Diabolocom has supported more than 400 clients and now operates in over 60 countries, with 175+ employees across 8 global offices.

Average Rating: 4.3/5.0

Total Reviews: 32

How Do G2 Users Rate Diabolocom?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Omnichannel: 7.5/10 (Category avg: 8.6/10)
  • API / Integrations: 7.5/10 (Category avg: 8.6/10)
  • Progressive Dialing: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Diabolocom?

  • Seller: Diabolocom
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    178 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services
  • Company Size: 60% Medium, 29% Small

What Do G2 Reviewers Say About Diabolocom?

AI-generated summary from verified user reviews

Pros
  • Users find Diabolocom's ease of use exceptional, facilitating quick adaptation and seamless integration into their workflows.
  • Users praise the exceptionally responsive customer support of Diabolocom, ensuring smooth implementation and valuable guidance.
  • Users commend Diabolocom's customization options, allowing seamless integration and tailored solutions that enhance efficiency.
  • Users commend the easy implementation of Diabolocom, benefiting from swift deployment and responsive customer support.
  • Users commend Diabolocom for its efficiency in managing multichannel communication, significantly enhancing productivity and user experience.
Cons
  • Users find the missing features in Diabolocom, particularly in integration and basic functionalities, quite limiting.
  • Users find it challenging to reach customer service support, which hinders their ability to optimize workflows effectively.
  • Users often experience delays up to 30 minutes during updates, disrupting workflow and causing frustration.
  • Users find Diabolocom's rigid pre-configured workflows limiting, hindering customization and affecting efficiency in processes.
  • Users find the limited customization of Diabolocom restricts adapting workflows to their specific customer service needs.

What Are Recent G2 Reviews of Diabolocom?

Fastcall

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

Average Rating: 4.2/5.0

Total Reviews: 13

How Do G2 Users Rate Fastcall?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Omnichannel: 7.8/10 (Category avg: 8.6/10)
  • API / Integrations: 7.9/10 (Category avg: 8.6/10)
  • Progressive Dialing: 7.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Fastcall?

  • Seller: FastCall
  • Year Founded: 2012
  • HQ Location: Hollywood, CA
  • Twitter: @fastcall411
    104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 43% Medium

What Do G2 Reviewers Say About Fastcall?

AI-generated summary from verified user reviews

Pros
  • Users value the easy integrations of Fastcall, especially with Salesforce, enhancing communication efficiency.
  • Users appreciate the excellent email notifications and seamless Salesforce integration, enhancing their communication experience.
  • Users value the integration with Salesforce, enhancing call management and providing notifications for calls and texts.
  • Users value the seamless Salesforce integration of Fastcall, enhancing communication and call visibility effectively.
  • Users value the effective text messaging integration with Salesforce, enhancing communication and tracking efficiency.
Cons
  • Users experience call connectivity issues, including unexpected second dials and missed calls often leading to voicemail.
  • Users report call issues, experiencing interruptions and missed calls while using Fastcall, which hampers communication.
  • Users experience call quality issues with Fastcall, including unexpected dials and missed calls leading to voicemails.
  • Users experience delays with Fastcall, often missing calls or receiving voicemail unexpectedly during active conversations.
  • Users report recording issues, experiencing unwanted dials and missed calls, leading to frustration and inconvenience.

What Are Recent G2 Reviews of Fastcall?

What Are G2 Users Discussing About Fastcall?

LeadDesk

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Our intelligent tools allow you to maximize call-efficiency and help you sell more. LeadDesk can be used stand-alone or integrated with CRM systems. Our customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable. Sales organizations choose LeadDesk because they close more, have no downtime, no start-up costs, and lower OPEX.

Average Rating: 4.0/5.0

Total Reviews: 12

How Do G2 Users Rate LeadDesk?

  • Has the product been a good partner in doing business?: 7.1/10 (Category avg: 8.9/10)
  • Omnichannel: 8.3/10 (Category avg: 8.6/10)
  • API / Integrations: 7.8/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind LeadDesk?

  • Seller: LeadDesk
  • Year Founded: 2010
  • HQ Location: 00500 Helsinki, FI
  • Twitter: @LeadDesk
    461 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    194 employees on LinkedIn®
  • Ownership: HEL: LEADD

Who Uses This Product?

  • Company Size: 50% Medium, 42% Small

What Do G2 Reviewers Say About LeadDesk?

AI-generated summary from verified user reviews

Pros
  • Users find LeadDesk's ease of use exceptional, enabling smooth navigation and effective sales processes.
  • Users praise the intuitive and user-friendly interface of LeadDesk, enhancing efficiency in sales and marketing processes.
  • Users love the user-friendly interface of LeadDesk, making navigation and access to features effortless.
  • Users praise the intuitive and user-friendly interface of LeadDesk, facilitating easy navigation for agents and managers.
  • Users appreciate the intuitive and user-friendly interface of LeadDesk, enhancing navigation for both agents and managers.
Cons
  • Users express concerns about poor customer support, hoping for improvements despite enjoying other aspects of the product.
  • Users experience occasional clarity drops in calls, but support promptly addresses these issues when they arise.
  • Users experience occasional call clarity drops, but appreciate the prompt support team's efforts to resolve the issues.
  • Users report poor customer service and misleading contract terms, indicating a lack of trust in LeadDesk.
  • Users often face a difficult learning curve with LeadDesk, especially if they're new to similar software.

What Are Recent G2 Reviews of LeadDesk?

What Are G2 Users Discussing About LeadDesk?

SalesExec

SalesExec is a web-based sales engagement and lead management solution that helps salespeople contact and close more leads in less time. Salespeople surpass their quota by getting 40−60% more of their prospects on the phone and into a conversation. SalesExec works with SMB and enterprise clients across multiple B2C verticals and has deep experience implementing sales best practices to improve ROI from your lead follow-up process. Clients typically achieve positive ROI in 30 to 60 days by being the first to reach every prospect; with automated lead prioritization and multi-touch marketing outreach, converting more of your leads has never been easier. Main Features • Intelligent dialing and lead prioritization • Sales scripts & guided selling • Inbound call tracking and IVR • Lead capture and lead source integration • Automated text and email nurture • Real-time scoreboards, call dashboards, performance dashboards Benefits • Dedicated customer success and implementation specialist assigned to your account • Improve speed to contact, reach prospects in seconds • Omnichannel marketing outreach including text, email, and dialing • Configure the solution for multiple sales channels • Enterprise capable with development resources for best-of-breed integrations

Average Rating: 4.6/5.0

Total Reviews: 19

How Do G2 Users Rate SalesExec?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 9.6/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind SalesExec?

Who Uses This Product?

  • Company Size: 63% Small, 26% Medium

What Are Recent G2 Reviews of SalesExec?

What Are G2 Users Discussing About SalesExec?

C-Zentrix Contact Center

C-Zentrix: AI-Powered Omnichannel Contact Center Solutions C-Zentrix helps businesses deliver seamless customer experiences across every channel—voice, chat, email, WhatsApp, social media, and more. Serving 1500+ organizations globally in BFSI, BPO, Ecommerce, Travel, Hospitality, Healthcare, Education, and government projects, our platform combines AI, automation, and analytics to enhance engagement, efficiency, and customer satisfaction. Enhance Customer Interactions with Intelligent Automation: AI Chatbots – provide instant, 24/7 support across all channels Omnichannel Engagement – unify interactions across voice, chat, social, and messaging platforms Sentiment Analysis – understand customer emotions in real-time to improve service quality Agent Assist & Supervisor Assist – real-time guidance and monitoring for agents and supervisors Advanced Capabilities: AI-powered IVR, call routing, and campaign management Call & screen recording for training, quality, and compliance Seamless CRM and third-party integrations 70+ analytics and reports for actionable insights Why Choose C-Zentrix: Scalable, secure, and customizable for enterprises of any size Proven reliability with global brands and large government deployments AI-enabled platform driving higher productivity, customer satisfaction, and revenue

Average Rating: 4.3/5.0

Total Reviews: 29

How Do G2 Users Rate C-Zentrix Contact Center?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Omnichannel: 7.7/10 (Category avg: 8.6/10)
  • API / Integrations: 8.9/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind C-Zentrix Contact Center?

  • Seller: C-ZENTRIX
  • Year Founded: 2005
  • HQ Location: Gurgaon, India
  • Twitter: @czentrix
    444 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    173 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services
  • Company Size: 45% Medium, 28% Large

What Do G2 Reviewers Say About C-Zentrix Contact Center?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of C-Zentrix Contact Center, praising its intuitive interface and integration capabilities.
  • Users value the exceptional customer support of C-Zentrix Contact Center, enhancing their overall user experience and satisfaction.
  • Users appreciate the comprehensive features of C-Zentrix, particularly its voice product, chat, and integration capabilities.
  • Users appreciate the easy CRM integration of C-Zentrix, enhancing their ability to manage more customers effectively.
  • Users find the easy integrations of C-Zentrix Contact Center beneficial for enhancing customer interactions and efficiency.
Cons
  • Users report slow speed during high call volumes, impacting response times and causing frustration with the dashboard performance.
  • Users often face lagging issues during high call volumes, impacting response times and overall experience significantly.
  • Users face slow performance with C-Zentrix, experiencing lag and downtime that hampers efficiency during high call volumes.
  • Users face system delays during high call volumes, impacting response time and overall performance negatively.
  • Users find C-Zentrix Contact Center to be expensive and lacking additional features, impacting overall value for money.

What Are Recent G2 Reviews of C-Zentrix Contact Center?

What Are G2 Users Discussing About C-Zentrix Contact Center?

Selling.com

Selling.com is a B2B pipeline generation platform that allows sales teams to address outbound challenges such as lack of accurate data and inefficient process from using multiple sales tools. It helps companies spearhead outbound growth using: 1. 97% accurate B2B contact data: real-time verification, 220M+ profiles and 75M+ mobile numbers, multi-source buying intent signals, and more. 2. Advanced search filters: target accounts by SIC & NAICS codes, delivery radius & ZIP codes, suppression list and technographic filters, and more. 3. Built-in sales engagement: email and call sequences, auto-dialer, multiple mailbox integration, and much more. 4. AI-based automations to eliminate repetitive work: workflows, AI email sequence generator, AI email generator, AI call coaching, and more. Selling.com started in 2019 to address the B2B data inaccuracies of established players. As a testament of its promise to companies struggling with outbound, it uses its own tool to create 95% of pipeline through cold calls and emails.

Average Rating: 4.6/5.0

Total Reviews: 150

How Do G2 Users Rate Selling.com?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Omnichannel: 8.3/10 (Category avg: 8.6/10)
  • API / Integrations: 5.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 7.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Selling.com?

Who Uses This Product?

  • Who Uses This: Sales Manager, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Medium, 31% Small

What Do G2 Reviewers Say About Selling.com?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Selling.com exceptional, appreciating its intuitive interface and simple navigation features.
  • Users appreciate the easy-to-use outreach capabilities of Selling.com, enhancing their lead generation and marketing efforts.
  • Users value the accurate contact information provided by Selling.com, enhancing outreach and lead generation effectively.
  • Users value the effective lead generation capabilities of Selling.com, enhancing their outreach and marketing efforts significantly.
  • Users value the accuracy of information provided by Selling.com, ensuring reliable and verified data for their needs.
Cons
  • Users report inaccurate data and insufficient mobile contact numbers, leading to dissatisfaction and eventual service cancellation.
  • Users report that outdated contacts lead to high bounce rates, making data reliability a significant concern.
  • Users report outdated information in Selling.com, leading to frustration and fewer valid contacts than expected.
  • Users report data inaccuracy with high bounce rates and discrepancies in contact information, affecting reliability.
  • Users report inaccuracies in data and regional discrepancies with Selling.com, leading to frustration and reduced reliability.

What Are Recent G2 Reviews of Selling.com?

What Are G2 Users Discussing About Selling.com?

Sharpen

Sharpen is a comprehensive contact center platform designed to enhance performance, productivity, and empowerment for businesses and their agents. This innovative solution focuses on delivering superior outcomes for customers, agents, and organizations alike. By providing a seamless and intuitive experience, Sharpen aims to transform the customer experience (CX) in a way that is both noticeable and impactful. The platform caters to a diverse range of industries, making it suitable for businesses of all sizes that rely on customer interactions. Whether you are a small startup or a large enterprise, Sharpen's features are tailored to meet the unique needs of your organization. It is particularly beneficial for customer service teams, sales departments, and support centers that require efficient communication tools to manage interactions effectively. By streamlining processes and enhancing collaboration, Sharpen empowers agents to perform at their best, ultimately leading to improved customer satisfaction. Key features of Sharpen include advanced analytics, omnichannel support, and customizable workflows. The advanced analytics tools provide valuable insights into customer interactions, allowing businesses to identify trends and areas for improvement. This data-driven approach enables organizations to make informed decisions that enhance their service delivery. The omnichannel support feature ensures that customers can reach out through their preferred communication channels, whether it be voice, chat, or email, creating a more cohesive experience. Additionally, customizable workflows allow teams to tailor processes to their specific needs, ensuring that every interaction is handled efficiently. Sharpen stands out in the crowded contact center market by prioritizing user experience and flexibility. The platform is designed to be intuitive, reducing the learning curve for new agents and allowing them to focus on delivering exceptional service rather than navigating complex systems. Furthermore, the ability to integrate with existing tools and software enhances its functionality, making it a versatile choice for organizations looking to optimize their customer engagement strategies. By investing in Sharpen, businesses can expect not only to improve their operational efficiency but also to foster a culture of empowerment among their agents, leading to better overall outcomes.

Average Rating: 4.0/5.0

Total Reviews: 42

How Do G2 Users Rate Sharpen?

  • Has the product been a good partner in doing business?: 7.3/10 (Category avg: 8.9/10)
  • Omnichannel: 8.3/10 (Category avg: 8.6/10)
  • API / Integrations: 8.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Sharpen?

  • Seller: Sharpen Technologies
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Indianapolis, IN
  • Twitter: @Sharpentech
    1,056 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    97 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness, Insurance
  • Company Size: 60% Medium, 36% Small

What Do G2 Reviewers Say About Sharpen?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support from Sharpen's Care Team, always responsive and helpful with inquiries.
  • Users commend the exceptional support from the Sharpen Care Team, significantly enhancing their performance and productivity.
  • Users find Sharpen to be easy to use, complemented by quick responses from support and ongoing improvements.
  • Users praise the ease of use and implementation of Sharpen, highlighting its service-oriented technology.
  • Users value the efficiency of case management in Sharpen, which boosts productivity and overall performance consistently.
Cons
  • Users report complex reporting issues with Sharpen, noting problems with capturing interaction notes from email queues.
  • Users find the difficult learning curve of Sharpen challenging, often requiring assistance to navigate its many features.
  • Users report email issues with Sharpen, including cloud glitches and untracked interaction notes in reports.
  • Users find Sharpen to be expensive, especially when custom enhancements are needed for standard functionality.
  • Users report cloud glitches that hinder functionality, particularly with missed interaction notes in reports.

What Are Recent G2 Reviews of Sharpen?

What Are G2 Users Discussing About Sharpen?

2X Connect

2x Connect offers access to instant B2B sales conversations with just a few clicks - 8 to 12 live Conversations per Hour. 2x Connect's parallel dialing solution: - Makes 250-350 Calls per Hour - Automatically detects and processes non-live voice calling outcomes e.g. voicemails _ Instantly connects live call recipients with the Sales Reps - there is no connection lag - Automatically rotates and monitors local Caller IDs for "spam" designation - and performs much more The sales reps just sit back and wait for a live Conversation - about 30 to 90 seconds in between conversations. See the results for yourself via our Free Trial - up to 5 users for 5 days.

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate 2X Connect?

  • Progressive Dialing: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind 2X Connect?

  • Seller: XTaaS Corp
  • Year Founded: 2022
  • HQ Location: Belvedere Tiburon, US
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Small, 20% Medium

What Do G2 Reviewers Say About 2X Connect?

AI-generated summary from verified user reviews

Pros
  • Users rave about the instant text messaging of 2X Connect, enjoying seamless communication without delays.
Cons
  • Users express concern over limited customization, emphasizing the need for more tailored functionality in 2X Connect.
  • Users find the UI improvements lacking as functionality is still being developed, impacting overall experience.

What Are Recent G2 Reviews of 2X Connect?

What Are G2 Users Discussing About 2X Connect?

3CLogic Cloud Call Center

3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms (i.e.: ServiceNow, SAP, Salesforce, etc.). Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service. Built on Amazon Web Services (AWS), the solution delivers highly-available, flexible, and secure (i.e.: ISO 27001, SOC 2, HIPPA, GDPR, etc.) services with various deployment models available (i.e.: Total Cloud, Hybrid Cloud, etc.) to meet the varying needs of enterprise businesses. With 3CLogic, organizations improve automation & self-service, change control, agent productivity (ie: Sales, Help Desk, Customer Support, HR, etc.), and administrative visibility into what drives successful CX and EX outcomes. 3CLogic — reimagining customer and employee experiences so you don’t have to.

Average Rating: 4.5/5.0

Total Reviews: 48

How Do G2 Users Rate 3CLogic Cloud Call Center?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 9.2/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind 3CLogic Cloud Call Center?

  • Seller: 3CLogic
  • Year Founded: 2005
  • HQ Location: Rockville, Maryland
  • Twitter: @3CLogic
    1,966 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    176 employees on LinkedIn®
  • Phone: 800 350 8656

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 44% Large, 32% Medium

What Do G2 Reviewers Say About 3CLogic Cloud Call Center?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support from 3CLogic, noting their responsiveness and commitment to success.
  • Users commend 3CLogic for their exceptional support and responsiveness, enhancing reliability and collaboration throughout our partnership.
  • Users commend the exceptional support from 3CLogic, highlighting their commitment and responsiveness in addressing our needs.
  • Users commend the efficiency of 3CLogic, appreciating their quick resolutions and reliable support during critical situations.
  • Users commend the rapid response time of 3CLogic, ensuring timely resolutions and confidence in their support team.
Cons
  • Users feel frustrated by the limited customization options, particularly for dashboards and feature accessibility in 3CLogic.
  • Users face occasional connection issues primarily due to network compatibility, impacting overall call quality and stability.
  • Users desire more customization options for dashboards, finding the current setup restrictive despite responsive support.
  • Users note a steep learning curve for new users, necessitating additional training and support for effective use.
  • Users find it frustrating that missing features require requests for activation, impacting the overall functionality and experience.

What Are Recent G2 Reviews of 3CLogic Cloud Call Center?

What Are G2 Users Discussing About 3CLogic Cloud Call Center?

Aspect Unified IP Contact Center

Today Alvaria has two proven and feature rich platforms that many of our customers rely on every day for inbound service and outbound engagement, Aspect Unified IP and Noble CC. Alvaria has taken the best of these solutions to form the Alvaria CX Suite for on-premises and private cloud deployments starting in early 2022.

Average Rating: 4.3/5.0

Total Reviews: 18

How Do G2 Users Rate Aspect Unified IP Contact Center?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Omnichannel: 8.3/10 (Category avg: 8.6/10)
  • API / Integrations: 8.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Aspect Unified IP Contact Center?

  • Seller: Alvaria, Inc.
  • Year Founded: 1973
  • HQ Location: Atlanta, US
  • Twitter: @Alvaria_Inc
    278 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 63% Large, 37% Medium

What Are Recent G2 Reviews of Aspect Unified IP Contact Center?

What Are G2 Users Discussing About Aspect Unified IP Contact Center?

Smarter Contact

Smarter Contact is the Market-Leading AI-Powered Text and Voice Communications Platform An all-in-one integrated platform to: - Engage contacts to consistently have more conversations; - Nurture contacts though the funnel; - Close deals by turning leads to revenue; - Measure results to scale what works or fix what doesn’t. Build relationships, engage leads, close deals, and achieve your earning potential up to 10x faster. Smarter Contact is a superior platform due to its all-in-one approach that simplifies communication, robust compliance features, high data accuracy, and dedicated customer support. Key factors that make Smarter Contact stand out include: * All-in-One Platform: It integrates text, voice, a native power dialer, and a built-in CRM into a single platform. This eliminates the need for multiple different tools and streamlines workflows. * Rapid 10DLC Approval: Provides a streamlined, fully guided 10DLC registration process handled directly within the platform, providing faster approvals (as quick as 2 business days) compared to competitors where the process might take weeks and require third-party registration. * Industry-Leading Deliverability: Unrivaled SMS delivery rates using an AI-powered algorithm and high-tier data sources, ensuring a higher percentage of messages reach the intended recipients. * AI-Powered: Smarter Contact AI helps customers improve and scale campaign performance while adhering to TCPA compliance. * Automation and Scale: Run automated drip campaigns, workflows, and follow-up campaigns while you close business. This automation allows you to greatly scale the business with minimum resources. * Built-on TCPA Compliance Safeguards: Includes many safeguards to keep you in compliance such as: 1. Uploaded contacts are cleaned to boost delivery and replay rates 2. Automatic pausing of underperforming campaigns 3. Automatic phone number distribution to reduce messages being blocked. * No Daily Limits/Restrictions: Unlike some competitors that impose daily sending limits or number restrictions, Smarter Contact allows users to send campaigns to any contact from any of their business phone numbers without daily volume caps. * User-Friendly Interface and Automation: The platform is praised in user reviews for its intuitive, simple, and easy-to-navigate user interface, which helps new users get started quickly without a steep learning curve. * Mobile App Access: Smarter Contact offers a full mobile app, allowing users to manage contacts and campaigns, answer calls, and engage in conversations on the go.

Average Rating: 4.9/5.0

Total Reviews: 88

How Do G2 Users Rate Smarter Contact?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Smarter Contact?

  • Seller: Smarter Contact
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Tampa, US
  • Twitter: @smartercontact
    14 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Real Estate
  • Company Size: 92% Small, 8% Medium

What Do G2 Reviewers Say About Smarter Contact?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Smarter Contact, enabling quick setup and efficient lead management.
  • Users praise the fast and helpful customer support of Smarter Contact, enhancing their overall experience and success.
  • Users appreciate the time-saving features of Smarter Contact, enabling quick campaign launches and streamlined follow-ups.
  • Users appreciate the user-friendly interface of Smarter Contact, making navigation and campaign launches effortless.
  • Users appreciate the ease of use of Smarter Contact, facilitating quick campaign launches and effective communication.
Cons
  • Users note that while Smarter Contact is expensive, its value may justify the higher pricing for profitable businesses.
  • Users find the learning curve for Smarter Contact to be steeper than expected, impacting initial usability and experience.
  • Users note the limited features of Smarter Contact, highlighting a need for more customization and automation options.
  • Users are frustrated with the slow customer support, which hampers their overall experience with Smarter Contact.
  • Users wish for more advanced reporting options in Smarter Contact to enhance campaign performance measurement.

What Are Recent G2 Reviews of Smarter Contact?

360 CTI

The 360 CTI (Computer Telephony Integration) app for Salesforce is a powerful tool designed to enhance the efficiency and productivity of sales teams. By seamlessly integrating telephony functionalities directly into the Salesforce platform, this app enables sales representatives to make and receive calls without leaving their Salesforce environment. With 360 CTI, incoming calls are automatically matched to the corresponding Salesforce records, providing real-time access to customer information and previous interactions. This quick access to valuable data empowers sales professionals to have more informed conversations with clients, leading to better engagement and improved customer relationships. Additionally, the app allows users to log call details, take notes, and schedule follow-up tasks directly within Salesforce, eliminating the need for manual data entry and streamlining the sales process. Its intuitive interface and time-saving features contribute to higher productivity, enabling sales teams to focus on building meaningful connections and closing deals. Overall, the 360 CTI app is a valuable asset for salesforce users, transforming the way they handle communication, manage leads, and nurture customer relationships for a more effective and successful sales journey.

Average Rating: 4.8/5.0

Total Reviews: 4

How Do G2 Users Rate 360 CTI?

  • Omnichannel: 9.4/10 (Category avg: 8.6/10)
  • API / Integrations: 8.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind 360 CTI?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of 360 CTI?

3CX Power Dialer

VoIPTools has a broad range of tools to help the user create a robust Call Center.

Average Rating: 4.4/5.0

Total Reviews: 4

How Do G2 Users Rate 3CX Power Dialer?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Omnichannel: 9.2/10 (Category avg: 8.6/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 7.2/10 (Category avg: 8.6/10)

Who Is the Company Behind 3CX Power Dialer?

Who Uses This Product?

  • Company Size: 75% Small, 25% Large

What Do G2 Reviewers Say About 3CX Power Dialer?

AI-generated summary from verified user reviews

Pros
  • Users find the call recording feature invaluable for tracking client interactions and appreciate the platform's ease of use.
  • Users value the hands-on customer support of 3CX Power Dialer, making it easy to navigate and track records.
  • Users appreciate the easy implementation of 3CX Power Dialer, finding it intuitive and user-friendly for tracking clients.
  • Users find easy navigation in 3CX Power Dialer essential for efficiently tracking client records and accessing support.
  • Users find the helpful tracking features of 3CX Power Dialer essential for managing client records efficiently.
Cons
  • Users find the installation and deployment difficult, making the setup process frustrating and discouraging to use.

What Are Recent G2 Reviews of 3CX Power Dialer?

Calley

Calley is a great Auto Dialer Tool for start-ups, sales teams, HR companies or event companies.

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate Calley?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Calley?

  • Seller: CSTech
  • Year Founded: 1902
  • HQ Location: Eldridge, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Medium, 25% Large

What Are Recent G2 Reviews of Calley?

What Are G2 Users Discussing About Calley?

Julie Jung
JJ
Researched and written by Julie Jung
Updated March 7, 2025