Best Auto Dialer Software - Page 5

How Many Auto Dialer Software Products Does G2 Track?

Total Products under this Category: 195

Category Stats (Sep 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: RingCentral Contact Center (+0.44%) - Among all products in this category, RingCentral Contact Center recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Auto Dialer Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 48,000+ Authentic Reviews
  • 195+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Auto Dialer Software

G2 Grid® for Auto Dialer Software plotting products by satisfaction and market presence

Highlighted products: Nooks, Orum, RingCentral Contact Center, Genesys Cloud CX, Close, Five9 Intelligent Cloud Contact Center Platform, Talkdesk, and GTM Workspace - Powered by ZoomInfo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/auto-dialer/grids.json?focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=ringcentral-contact-center&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=close&focus%5B%5D=five9-intelligent-cloud-contact-center-platform&focus%5B%5D=talkdesk&focus%5B%5D=gtm-workspace-powered-by-zoominfo)

Bevatel

Bevatel is a type of cloud-based contact center solution designed to help businesses enhance their customer service operations and streamline communication processes. This innovative platform provides organizations with the tools necessary to manage customer interactions across multiple channels, including voice, email, chat, and social media, all from a single interface. By leveraging advanced technology, Bevatel enables companies to improve response times, increase customer satisfaction, and ultimately drive business growth. The target audience for Bevatel primarily includes businesses of all sizes that are looking to optimize their customer service capabilities. This encompasses a wide range of industries, from retail and e-commerce to telecommunications and healthcare. Companies seeking to modernize their communication infrastructure or those experiencing rapid growth can particularly benefit from Bevatel’s flexible and scalable solutions. The platform is designed to accommodate the evolving needs of businesses, allowing them to adapt to changing customer expectations and market dynamics. Key use cases for Bevatel include managing high volumes of customer inquiries efficiently, providing a seamless omnichannel experience, and enabling remote work capabilities for customer service teams. The system’s cloud-based nature allows for easy access from anywhere, making it ideal for organizations with distributed teams or those looking to implement remote work policies. Additionally, Bevatel offers robust reporting and analytics features, empowering businesses to gain insights into customer interactions and agent performance, which can inform strategic decision-making. Bevatel stands out in the contact center software category through its comprehensive feature set, which includes intelligent call routing, automated workflows, and integration capabilities with existing business tools. These features not only enhance operational efficiency but also ensure that customers receive personalized and timely support. The platform’s user-friendly interface simplifies the onboarding process for agents, allowing them to become proficient quickly and focus on delivering exceptional customer experiences. Overall, Bevatel provides a powerful solution for organizations aiming to elevate their customer service operations. By combining advanced technology with a focus on user experience, Bevatel equips businesses with the necessary tools to meet the demands of modern customer engagement, fostering long-term relationships and driving success in an increasingly competitive landscape.

Average Rating: 4.8/5.0

Total Reviews: 87

How Do G2 Users Rate Bevatel?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Bevatel?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 36% Small, 16% Medium

What Do G2 Reviewers Say About Bevatel?

AI-generated summary from verified user reviews

Pros
  • Users value the easy-to-use interface of Bevatel, enhancing productivity and ensuring reliable communication.
  • Users commend Bevatel for its exceptional support and communication, enhancing efficiency and ease of use.
  • Users commend Bevatel for its excellent customer support, appreciating the effective communication and helpful service provided.
  • Users praise the easy setup of Bevatel, making it a stress-free transition to enhanced communication.
  • Users praise Bevatel for its excellent communication capabilities, streamlining client interactions and admin monitoring on one platform.
Cons
  • Users face integration issues with Bevatel, limiting functionality and complicating connections with other applications.
  • Users experience call issues with Bevatel, including slow call transfers and stability concerns during long-duration conversations.
  • Users express a need for more clarity in services, indicating that communication and understanding could be improved.
  • Users face connectivity issues with Bevatel, experiencing challenges with local service provider configurations and call stability.
  • Users find limited access frustrating, as features like messaging and group chats are not available on Bevatel.

What Are Recent G2 Reviews of Bevatel?

Diabolocom

Diabolocom is a leading European provider of AI-first cloud contact center and customer experience solutions. Our platform helps organizations manage omnichannel customer interactions at scale while improving service quality, agent productivity, and operational efficiency. Built on proprietary AI technologies, native telecom infrastructure, and advanced CRM integrations, Diabolocom helps customer service and sales teams deliver faster, smarter, and more personalized interactions. Our all-in-one platform supports inbound and outbound communications, high-volume call management, auto-dialing, workflow automation, real-time monitoring, and AI-powered assistance for agents and supervisors. It helps teams manage every customer interaction more efficiently, from first contact to final resolution. Diabolocom provides the essential features businesses need to manage customer interactions effectively, while continuously innovating with sovereign AI solutions designed for customer service and sales teams. Our AI-powered solutions include: - Interactive Virtual Agent, - Agent Assist, - Augmented Quality Monitoring. Interactive Virtual Agent helps businesses provide 24/7 customer support. It answers customer requests automatically and can be configured easily through Diabolocom’s interface. When human assistance is needed, the interaction can be transferred smoothly to an agent. Agent Assist supports agents in real time during customer conversations. It combines conversation analytics, automated call summaries, next-best-action recommendations, form completion, knowledge base access, and automated workflows. This helps agents save time, reduce manual work, and provide more accurate answers. Augmented Quality Monitoring helps supervisors evaluate customer interactions at scale. With AI, teams can review far more calls than would be possible manually. They can identify coaching opportunities, detect quality trends, and monitor performance through clear dashboards. Together, these capabilities help businesses automate repetitive tasks, improve quality management, strengthen customer engagement, and make faster, data-driven decisions. Diabolocom’s innovation has been recognized by Frost & Sullivan with the 2024 Product Leadership Award and the 2026 European Technology Innovation Leadership Award. For over 20 years, Diabolocom has supported more than 400 clients and now operates in over 60 countries, with 175+ employees across 8 global offices.

Average Rating: 4.3/5.0

Total Reviews: 37

How Do G2 Users Rate Diabolocom?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Omnichannel: 7.5/10 (Category avg: 8.6/10)
  • API / Integrations: 7.5/10 (Category avg: 8.6/10)
  • Progressive Dialing: 6.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Diabolocom?

  • Seller: Diabolocom
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    179 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services
  • Company Size: 62% Medium, 28% Small

What Do G2 Reviewers Say About Diabolocom?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptionally responsive customer support from Diabolocom, ensuring a smooth implementation and ongoing assistance.
  • Users appreciate the customization capabilities of Diabolocom, enabling tailored integrations and seamless adaptation to their needs.
  • Users appreciate the ease of use of Diabolocom, benefiting from intuitive interfaces and seamless CRM integration.
  • Users praise the easy implementation of Diabolocom, benefiting from responsive support and quick integration with existing systems.
  • Users appreciate the efficiency of Diabolocom, seamlessly integrating with systems and enhancing agent productivity.
Cons
  • Users find the missing features in Diabolocom limit integration and hinder the customization of their processes.
  • Users report that customer support is often unresponsive, making it difficult to get timely assistance when required.
  • Users desire improved admin control and integration within Diabolocom to streamline their workflow and reduce redundancy.
  • Users express a need for better admin integration within Salesforce to streamline tasks and enhance functionality.
  • Users desire deeper AI integration within Salesforce to streamline features and reduce redundant tasks.

What Are Recent G2 Reviews of Diabolocom?

Fastcall

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

Average Rating: 4.2/5.0

Total Reviews: 13

How Do G2 Users Rate Fastcall?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Omnichannel: 7.8/10 (Category avg: 8.6/10)
  • API / Integrations: 7.9/10 (Category avg: 8.6/10)
  • Progressive Dialing: 7.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Fastcall?

  • Seller: FastCall
  • Year Founded: 2012
  • HQ Location: Hollywood, CA
  • Twitter: @fastcall411
    104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 43% Medium

What Do G2 Reviewers Say About Fastcall?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy integrations of Fastcall, enhancing their experience by seamlessly connecting with Salesforce.
  • Users highlight the excellent email notifications and seamless Salesforce integration that enhances their communication experience.
  • Users appreciate the superior integration of Fastcall with Salesforce, enhancing communication and tracking capabilities.
  • Users appreciate the superior Salesforce integration of Fastcall, enhancing communication tracking and overall efficiency.
  • Users appreciate the superior email notifications and integration with Salesforce for tracking calls and texts.
Cons
  • Users often face call connectivity issues, including duplicate dials and missed calls leading to unexpected voicemails.
  • Users experience frequent call issues, with problems like second dials and missing calls leading to voicemails unexpectedly.
  • Users face persistent call quality issues with Fastcall, experiencing interruptions and missed connections during active calls.
  • Users experience frequent delays with second dials interrupting active calls and unexpected voicemails during usage.
  • Users report recording issues with Fastcall, facing problems like unexpected second dials and missed calls.

What Are Recent G2 Reviews of Fastcall?

What Are G2 Users Discussing About Fastcall?

LeadDesk

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Our intelligent tools allow you to maximize call-efficiency and help you sell more. LeadDesk can be used stand-alone or integrated with CRM systems. Our customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable. Sales organizations choose LeadDesk because they close more, have no downtime, no start-up costs, and lower OPEX.

Average Rating: 4.0/5.0

Total Reviews: 12

How Do G2 Users Rate LeadDesk?

  • Has the product been a good partner in doing business?: 7.1/10 (Category avg: 8.9/10)
  • Omnichannel: 8.3/10 (Category avg: 8.6/10)
  • API / Integrations: 7.8/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind LeadDesk?

  • Seller: LeadDesk
  • Year Founded: 2010
  • HQ Location: 00500 Helsinki, FI
  • Twitter: @LeadDesk
    461 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    200 employees on LinkedIn®
  • Ownership: HEL: LEADD

Who Uses This Product?

  • Company Size: 50% Medium, 42% Small

What Do G2 Reviewers Say About LeadDesk?

AI-generated summary from verified user reviews

Pros
  • Users love the intuitive and user-friendly interface of LeadDesk, simplifying navigation and enhancing productivity.
  • Users appreciate the intuitive and user-friendly interface of LeadDesk, enhancing efficiency for agents and managers alike.
  • Users praise the user-friendly interface of LeadDesk, highlighting its intuitive navigation for agents and managers.
  • Users value the intuitive and user-friendly interface of LeadDesk, simplifying navigation and enhancing productivity.
  • Users appreciate the intuitive and user-friendly interface of LeadDesk, facilitating easy navigation and accessibility of features.
Cons
  • Users report poor customer support, highlighting a need for improvement despite overall satisfaction with the product.
  • Users experience occasional call clarity issues, though the support team promptly addresses them when they occur.
  • Users experience occasional call clarity issues, but the support team promptly addresses them when they arise.
  • Users find the customer service lacking, describing it as poor and misleading, with unclear contract terms.
  • Users find the difficult learning curve challenging, particularly those new to similar software systems.

What Are Recent G2 Reviews of LeadDesk?

What Are G2 Users Discussing About LeadDesk?

SalesExec

SalesExec is a web-based sales engagement and lead management solution that helps salespeople contact and close more leads in less time. Salespeople surpass their quota by getting 40−60% more of their prospects on the phone and into a conversation. SalesExec works with SMB and enterprise clients across multiple B2C verticals and has deep experience implementing sales best practices to improve ROI from your lead follow-up process. Clients typically achieve positive ROI in 30 to 60 days by being the first to reach every prospect; with automated lead prioritization and multi-touch marketing outreach, converting more of your leads has never been easier. Main Features • Intelligent dialing and lead prioritization • Sales scripts & guided selling • Inbound call tracking and IVR • Lead capture and lead source integration • Automated text and email nurture • Real-time scoreboards, call dashboards, performance dashboards Benefits • Dedicated customer success and implementation specialist assigned to your account • Improve speed to contact, reach prospects in seconds • Omnichannel marketing outreach including text, email, and dialing • Configure the solution for multiple sales channels • Enterprise capable with development resources for best-of-breed integrations

Average Rating: 4.6/5.0

Total Reviews: 19

How Do G2 Users Rate SalesExec?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 9.6/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind SalesExec?

Who Uses This Product?

  • Company Size: 63% Small, 26% Medium

What Are Recent G2 Reviews of SalesExec?

What Are G2 Users Discussing About SalesExec?

C-Zentrix Contact Center

C-Zentrix: AI-Powered Omnichannel Contact Center Solutions C-Zentrix helps businesses deliver seamless customer experiences across every channel—voice, chat, email, WhatsApp, social media, and more. Serving 1500+ organizations globally in BFSI, BPO, Ecommerce, Travel, Hospitality, Healthcare, Education, and government projects, our platform combines AI, automation, and analytics to enhance engagement, efficiency, and customer satisfaction. Enhance Customer Interactions with Intelligent Automation: AI Chatbots – provide instant, 24/7 support across all channels Omnichannel Engagement – unify interactions across voice, chat, social, and messaging platforms Sentiment Analysis – understand customer emotions in real-time to improve service quality Agent Assist & Supervisor Assist – real-time guidance and monitoring for agents and supervisors Advanced Capabilities: AI-powered IVR, call routing, and campaign management Call & screen recording for training, quality, and compliance Seamless CRM and third-party integrations 70+ analytics and reports for actionable insights Why Choose C-Zentrix: Scalable, secure, and customizable for enterprises of any size Proven reliability with global brands and large government deployments AI-enabled platform driving higher productivity, customer satisfaction, and revenue

Average Rating: 4.3/5.0

Total Reviews: 29

How Do G2 Users Rate C-Zentrix Contact Center?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Omnichannel: 7.7/10 (Category avg: 8.6/10)
  • API / Integrations: 8.9/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind C-Zentrix Contact Center?

  • Seller: C-ZENTRIX
  • Year Founded: 2005
  • HQ Location: Gurgaon, India
  • Twitter: @czentrix
    444 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    179 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services
  • Company Size: 45% Medium, 28% Large

What Do G2 Reviewers Say About C-Zentrix Contact Center?

AI-generated summary from verified user reviews

Pros
  • Users praise the easy-to-use UI of C-Zentrix, enhancing their call management and customer interaction experience.
  • Users appreciate the amazing customer support of C-Zentrix Contact Center, finding it easy to use for high-volume interactions.
  • Users value the user-friendly interface and efficient call management features of C-Zentrix for seamless customer support.
  • Users value the seamless CRM integration in C-Zentrix, enhancing their ability to manage customer interactions effectively.
  • Users commend the easy integrations of C-Zentrix, facilitating seamless compatibility with various third-party tools and systems.
Cons
  • Users experience slow speed with C-Zentrix, causing lag and hindering timely task completion.
  • Users often experience lagging issues that hinder timely task completion and affect system performance.
  • Users experience slow performance with C-Zentrix, causing delays and difficulties in completing tasks on time.
  • Users often experience system delays during high traffic, impacting performance and causing frustration with analytics access.
  • Users find C-Zentrix Contact Center to be expensive with limited features, suggesting improvements in cost effectiveness and support.

What Are Recent G2 Reviews of C-Zentrix Contact Center?

What Are G2 Users Discussing About C-Zentrix Contact Center?

Selling.com

Selling.com is a B2B pipeline generation platform that allows sales teams to address outbound challenges such as lack of accurate data and inefficient process from using multiple sales tools. It helps companies spearhead outbound growth using: 1. 97% accurate B2B contact data: real-time verification, 220M+ profiles and 75M+ mobile numbers, multi-source buying intent signals, and more. 2. Advanced search filters: target accounts by SIC & NAICS codes, delivery radius & ZIP codes, suppression list and technographic filters, and more. 3. Built-in sales engagement: email and call sequences, auto-dialer, multiple mailbox integration, and much more. 4. AI-based automations to eliminate repetitive work: workflows, AI email sequence generator, AI email generator, AI call coaching, and more. Selling.com started in 2019 to address the B2B data inaccuracies of established players. As a testament of its promise to companies struggling with outbound, it uses its own tool to create 95% of pipeline through cold calls and emails.

Average Rating: 4.6/5.0

Total Reviews: 150

How Do G2 Users Rate Selling.com?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Omnichannel: 8.3/10 (Category avg: 8.6/10)
  • API / Integrations: 5.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 7.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Selling.com?

Who Uses This Product?

  • Who Uses This: Sales Manager, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Medium, 31% Small

What Do G2 Reviewers Say About Selling.com?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Selling.com, benefiting from its intuitive interface and efficient filtering features.
  • Users appreciate the ease of use and accurate information provided by Selling.com for effective outreach and lead generation.
  • Users highlight the accurate and proactive contact information from Selling.com, enhancing their marketing efforts and lead generation.
  • Users find Selling.com’s efficient lead generation features invaluable for quickly acquiring new business contacts.
  • Users value the accuracy of information provided by Selling.com, enhancing trust and effectiveness in their prospecting efforts.
Cons
  • Users experience inaccurate data and unclear credit limits, impacting the value of Selling.com leads.
  • Users report outdated contacts with high bounce rates and missing phone numbers, affecting their outreach efforts.
  • Users find outdated information in Selling.com makes lead quality unreliable, leading some to switch to alternatives.
  • Users report significant data inaccuracy, with high bounce rates and missing or incorrect contact information.
  • Users report inaccuracy in mobile data, with discrepancies across regions and dissatisfaction with the lookalike feature.

What Are Recent G2 Reviews of Selling.com?

What Are G2 Users Discussing About Selling.com?

Sharpen

Sharpen is a comprehensive contact center platform designed to enhance performance, productivity, and empowerment for businesses and their agents. This innovative solution focuses on delivering superior outcomes for customers, agents, and organizations alike. By providing a seamless and intuitive experience, Sharpen aims to transform the customer experience (CX) in a way that is both noticeable and impactful. The platform caters to a diverse range of industries, making it suitable for businesses of all sizes that rely on customer interactions. Whether you are a small startup or a large enterprise, Sharpen's features are tailored to meet the unique needs of your organization. It is particularly beneficial for customer service teams, sales departments, and support centers that require efficient communication tools to manage interactions effectively. By streamlining processes and enhancing collaboration, Sharpen empowers agents to perform at their best, ultimately leading to improved customer satisfaction. Key features of Sharpen include advanced analytics, omnichannel support, and customizable workflows. The advanced analytics tools provide valuable insights into customer interactions, allowing businesses to identify trends and areas for improvement. This data-driven approach enables organizations to make informed decisions that enhance their service delivery. The omnichannel support feature ensures that customers can reach out through their preferred communication channels, whether it be voice, chat, or email, creating a more cohesive experience. Additionally, customizable workflows allow teams to tailor processes to their specific needs, ensuring that every interaction is handled efficiently. Sharpen stands out in the crowded contact center market by prioritizing user experience and flexibility. The platform is designed to be intuitive, reducing the learning curve for new agents and allowing them to focus on delivering exceptional service rather than navigating complex systems. Furthermore, the ability to integrate with existing tools and software enhances its functionality, making it a versatile choice for organizations looking to optimize their customer engagement strategies. By investing in Sharpen, businesses can expect not only to improve their operational efficiency but also to foster a culture of empowerment among their agents, leading to better overall outcomes.

Average Rating: 4.0/5.0

Total Reviews: 42

How Do G2 Users Rate Sharpen?

  • Has the product been a good partner in doing business?: 7.3/10 (Category avg: 8.9/10)
  • Omnichannel: 8.3/10 (Category avg: 8.6/10)
  • API / Integrations: 8.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Sharpen?

  • Seller: Sharpen Technologies
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Indianapolis, IN
  • Twitter: @Sharpentech
    1,056 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    98 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness, Insurance
  • Company Size: 60% Medium, 36% Small

What Do G2 Reviewers Say About Sharpen?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive customer support of Sharpen, appreciating their quick assistance and helpfulness throughout the process.
  • Users commend the exceptional support from the Sharpen Care Team, enhancing efficiency and productivity in their operations.
  • Users find Sharpen to be easy to use with quick support, enhancing their overall experience and functionality.
  • Users commend the user-friendly AI technology of Sharpen, enhancing service efficiency and overall experience.
  • Users value Sharpen's effective case management, which boosts productivity and enhances overall performance consistently.
Cons
  • Users face complex reporting issues, with challenges in capturing interaction notes from email queues effectively.
  • Users find the difficult learning curve of Sharpen challenging, often needing assistance to navigate the many options.
  • Users report experiencing email issues, notably glitches affecting interaction notes in reports from email queues.
  • Users find Sharpen beneficial, but its expensive enhancements can complicate solution implementation and necessitate broader changes.
  • Users experience cloud glitches that hinder the capture of interaction notes from email queue reports.

What Are Recent G2 Reviews of Sharpen?

What Are G2 Users Discussing About Sharpen?

2X Connect

2x Connect offers access to instant B2B sales conversations with just a few clicks - 8 to 12 live Conversations per Hour. 2x Connect's parallel dialing solution: - Makes 250-350 Calls per Hour - Automatically detects and processes non-live voice calling outcomes e.g. voicemails _ Instantly connects live call recipients with the Sales Reps - there is no connection lag - Automatically rotates and monitors local Caller IDs for "spam" designation - and performs much more The sales reps just sit back and wait for a live Conversation - about 30 to 90 seconds in between conversations. See the results for yourself via our Free Trial - up to 5 users for 5 days.

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate 2X Connect?

  • Progressive Dialing: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind 2X Connect?

  • Seller: XTaaS Corp
  • Year Founded: 2022
  • HQ Location: Belvedere Tiburon, US
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Small, 20% Medium

What Do G2 Reviewers Say About 2X Connect?

AI-generated summary from verified user reviews

Pros
  • Users love the instant connection and incredible call quality of 2X Connect, unmatched by any other service.
Cons
  • Users note the limited customization options in 2X Connect, affecting the overall user experience despite high call quality.
  • Users find the UI not the cleanest, affecting overall usability despite the focus on call quality.

What Are Recent G2 Reviews of 2X Connect?

What Are G2 Users Discussing About 2X Connect?

3CLogic Cloud Call Center

3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms (i.e.: ServiceNow, SAP, Salesforce, etc.). Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service. Built on Amazon Web Services (AWS), the solution delivers highly-available, flexible, and secure (i.e.: ISO 27001, SOC 2, HIPPA, GDPR, etc.) services with various deployment models available (i.e.: Total Cloud, Hybrid Cloud, etc.) to meet the varying needs of enterprise businesses. With 3CLogic, organizations improve automation & self-service, change control, agent productivity (ie: Sales, Help Desk, Customer Support, HR, etc.), and administrative visibility into what drives successful CX and EX outcomes. 3CLogic — reimagining customer and employee experiences so you don’t have to.

Average Rating: 4.5/5.0

Total Reviews: 48

How Do G2 Users Rate 3CLogic Cloud Call Center?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 9.2/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind 3CLogic Cloud Call Center?

  • Seller: 3CLogic
  • Year Founded: 2005
  • HQ Location: Rockville, Maryland
  • Twitter: @3CLogic
    1,966 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    176 employees on LinkedIn®
  • Phone: 800 350 8656

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 44% Large, 32% Medium

What Do G2 Reviewers Say About 3CLogic Cloud Call Center?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support from 3CLogic, noting responsiveness, expertise, and a genuine commitment to success.
  • Users commend 3CLogic for their exceptional support and partner-like relationship, enhancing overall telephony experience and confidence.
  • Users highly value the exceptional support and responsiveness from 3CLogic, enhancing their overall experience and confidence.
  • Users appreciate the efficient support from 3CLogic, ensuring quick resolutions and smooth operations throughout their experience.
  • Users commend the fast response time of 3CLogic, enhancing confidence in their reliable support and service.
Cons
  • Users find the limited customization options frustrating, as desired features often require requests for activation.
  • Users experience connection issues related to network compatibility, affecting call quality when service instability arises.
  • Users express a need for more customization options in 3CLogic, feeling limited by the default settings at launch.
  • Users note a steep learning curve for new users, requiring additional training to navigate the platform effectively.
  • Users express frustration over missing features initially, requiring requests for access to certain options and settings.

What Are Recent G2 Reviews of 3CLogic Cloud Call Center?

What Are G2 Users Discussing About 3CLogic Cloud Call Center?

Aspect Unified IP Contact Center

Today Alvaria has two proven and feature rich platforms that many of our customers rely on every day for inbound service and outbound engagement, Aspect Unified IP and Noble CC. Alvaria has taken the best of these solutions to form the Alvaria CX Suite for on-premises and private cloud deployments starting in early 2022.

Average Rating: 4.3/5.0

Total Reviews: 18

How Do G2 Users Rate Aspect Unified IP Contact Center?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Omnichannel: 8.3/10 (Category avg: 8.6/10)
  • API / Integrations: 8.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Aspect Unified IP Contact Center?

  • Seller: Alvaria, Inc.
  • Year Founded: 1973
  • HQ Location: Atlanta, US
  • Twitter: @Alvaria_Inc
    278 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 63% Large, 37% Medium

What Are Recent G2 Reviews of Aspect Unified IP Contact Center?

What Are G2 Users Discussing About Aspect Unified IP Contact Center?

Smarter Contact

Smarter Contact is the Market-Leading AI-Powered Text and Voice Communications Platform An all-in-one integrated platform to: - Engage contacts to consistently have more conversations; - Nurture contacts though the funnel; - Close deals by turning leads to revenue; - Measure results to scale what works or fix what doesn’t. Build relationships, engage leads, close deals, and achieve your earning potential up to 10x faster. Smarter Contact is a superior platform due to its all-in-one approach that simplifies communication, robust compliance features, high data accuracy, and dedicated customer support. Key factors that make Smarter Contact stand out include: * All-in-One Platform: It integrates text, voice, a native power dialer, and a built-in CRM into a single platform. This eliminates the need for multiple different tools and streamlines workflows. * Rapid 10DLC Approval: Provides a streamlined, fully guided 10DLC registration process handled directly within the platform, providing faster approvals (as quick as 2 business days) compared to competitors where the process might take weeks and require third-party registration. * Industry-Leading Deliverability: Unrivaled SMS delivery rates using an AI-powered algorithm and high-tier data sources, ensuring a higher percentage of messages reach the intended recipients. * AI-Powered: Smarter Contact AI helps customers improve and scale campaign performance while adhering to TCPA compliance. * Automation and Scale: Run automated drip campaigns, workflows, and follow-up campaigns while you close business. This automation allows you to greatly scale the business with minimum resources. * Built-on TCPA Compliance Safeguards: Includes many safeguards to keep you in compliance such as: 1. Uploaded contacts are cleaned to boost delivery and replay rates 2. Automatic pausing of underperforming campaigns 3. Automatic phone number distribution to reduce messages being blocked. * No Daily Limits/Restrictions: Unlike some competitors that impose daily sending limits or number restrictions, Smarter Contact allows users to send campaigns to any contact from any of their business phone numbers without daily volume caps. * User-Friendly Interface and Automation: The platform is praised in user reviews for its intuitive, simple, and easy-to-navigate user interface, which helps new users get started quickly without a steep learning curve. * Mobile App Access: Smarter Contact offers a full mobile app, allowing users to manage contacts and campaigns, answer calls, and engage in conversations on the go.

Average Rating: 4.9/5.0

Total Reviews: 95

How Do G2 Users Rate Smarter Contact?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Smarter Contact?

  • Seller: Smarter Contact
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Tampa, US
  • Twitter: @smartercontact
    14 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    81 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Real Estate
  • Company Size: 92% Small, 7% Medium

What Do G2 Reviewers Say About Smarter Contact?

AI-generated summary from verified user reviews

Pros
  • Users find Smarter Contact's ease of use remarkable, praising its intuitive interface and quick campaign setup.
  • Users praise the super fast customer support of Smarter Contact, enhancing their experience and success in real estate.
  • Users find Smarter Contact extremely user-friendly, facilitating easy navigation and efficient campaign launches.
  • Users appreciate the time-saving features of Smarter Contact, resulting in effortless campaign launches and follow-ups.
  • Users appreciate the ease of use and quick campaign setup of Smarter Contact, enhancing their response rates significantly.
Cons
  • Users note that while the tool is expensive, its value may justify the high cost for profitable businesses.
  • Users face a higher than expected learning curve with Smarter Contact, making the initial experience less intuitive.
  • Users express a desire for limited features, citing the need for more customization and intuitive design improvements.
  • Users find the reporting issues in Smarter Contact limit their ability to measure campaign performance effectively.
  • Users experience slow performance with Smarter Contact, particularly during data handling and contact uploads.

What Are Recent G2 Reviews of Smarter Contact?

360 CTI

The 360 CTI (Computer Telephony Integration) app for Salesforce is a powerful tool designed to enhance the efficiency and productivity of sales teams. By seamlessly integrating telephony functionalities directly into the Salesforce platform, this app enables sales representatives to make and receive calls without leaving their Salesforce environment. With 360 CTI, incoming calls are automatically matched to the corresponding Salesforce records, providing real-time access to customer information and previous interactions. This quick access to valuable data empowers sales professionals to have more informed conversations with clients, leading to better engagement and improved customer relationships. Additionally, the app allows users to log call details, take notes, and schedule follow-up tasks directly within Salesforce, eliminating the need for manual data entry and streamlining the sales process. Its intuitive interface and time-saving features contribute to higher productivity, enabling sales teams to focus on building meaningful connections and closing deals. Overall, the 360 CTI app is a valuable asset for salesforce users, transforming the way they handle communication, manage leads, and nurture customer relationships for a more effective and successful sales journey.

Average Rating: 4.8/5.0

Total Reviews: 4

How Do G2 Users Rate 360 CTI?

  • Omnichannel: 9.4/10 (Category avg: 8.6/10)
  • API / Integrations: 8.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind 360 CTI?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of 360 CTI?

3CX Power Dialer

VoIPTools has a broad range of tools to help the user create a robust Call Center.

Average Rating: 4.4/5.0

Total Reviews: 4

How Do G2 Users Rate 3CX Power Dialer?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Omnichannel: 9.2/10 (Category avg: 8.6/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 7.2/10 (Category avg: 8.7/10)

Who Is the Company Behind 3CX Power Dialer?

Who Uses This Product?

  • Company Size: 75% Small, 25% Large

What Do G2 Reviewers Say About 3CX Power Dialer?

AI-generated summary from verified user reviews

Pros
  • Users find call recording helpful for tracking client interactions, praising the platform's ease of navigation and support.
  • Users appreciate the hands-on customer support of 3CX Power Dialer, making it easy to navigate and track records.
  • Users find the easy implementation of 3CX Power Dialer enhances their experience and simplifies client tracking.
  • Users appreciate the easy navigation of 3CX Power Dialer, making client record tracking effortless and efficient.
  • Users find the hands-on support and easy navigation of 3CX Power Dialer incredibly helpful for tracking client records.
Cons
  • Users find the setup difficulty challenging, with some indicating they wouldn't use it if installation were required.

What Are Recent G2 Reviews of 3CX Power Dialer?

Calley

Calley is a great Auto Dialer Tool for start-ups, sales teams, HR companies or event companies.

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate Calley?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Calley?

  • Seller: CSTech
  • Year Founded: 1902
  • HQ Location: Eldridge, US
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Medium, 25% Large

What Are Recent G2 Reviews of Calley?

What Are G2 Users Discussing About Calley?

Julie Jung
JJ
Researched and written by Julie Jung
Updated March 7, 2025