---
title: 3CX Power Dialer Reviews
meta_title: '3CX Power Dialer Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how 3CX Power Dialer works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 4
  scale: '5'
date_modified: '2026-09-22'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# 3CX Power Dialer Reviews
**Vendor:** VoIPTools  
**Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 4
## About 3CX Power Dialer
VoIPTools has a broad range of tools to help the user create a robust Call Center.



## 3CX Power Dialer Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users find **call recording** helpful for tracking client interactions, praising the platform&#39;s ease of navigation and support. (1 reviews)
- Users appreciate the **hands-on customer support** of 3CX Power Dialer, making it easy to navigate and track records. (1 reviews)
- Users find the **easy implementation** of 3CX Power Dialer enhances their experience and simplifies client tracking. (1 reviews)
- Users appreciate the **easy navigation** of 3CX Power Dialer, making client record tracking effortless and efficient. (1 reviews)
- Users find the **hands-on support** and easy navigation of 3CX Power Dialer incredibly helpful for tracking client records. (1 reviews)

**What users dislike:**

- Users find the **setup difficulty** challenging, with some indicating they wouldn&#39;t use it if installation were required. (1 reviews)

## 3CX Power Dialer Reviews
  ### 1. Great tool to track agent productivity.

**Rating:** 5.0/5.0 stars

**Reviewed by:** rogelyn t. | Coordinator at The CMO Network &amp; Content Marketing Virtual Summit, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** May 01, 2025

**What do you like best about 3CX Power Dialer?**

Well it's really helpful to track the records of my clients VA's recording. the platform itself really easy to navigate, the support we're very hands on, so I would really recommend this platform.

**What do you dislike about 3CX Power Dialer?**

Well the platform it'self really great, and I don't think I can say anything bad experience I had. I had a lot of question when I first used it but with the help of support I got everything settled.

**What problems is 3CX Power Dialer solving and how is that benefiting you?**

It helps me back track all things that we need to work on with our team handling clients. We're able to track even the oldest one.

  ### 2. 3CX Dialer - Mixed Feelings

**Rating:** 2.5/5.0 stars

**Reviewed by:** Michelle N. | President and Founder , Human Resources, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** November 25, 2024

**What do you like best about 3CX Power Dialer?**

I used this for a client and it was nice as far as it kept track of all my outgoing calls

**What do you dislike about 3CX Power Dialer?**

It is difficult to install and deploy - if I had to install it - I wouldn't use it

**What problems is 3CX Power Dialer solving and how is that benefiting you?**

My client used it to track all outgoing calls for the telemarketing team- it did that

  ### 3. Communication made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harsh P. | Business Manager, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** February 13, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about 3CX Power Dialer?**

User friendly, Click to call feature, Support , Clarity in voice

**What do you dislike about 3CX Power Dialer?**

Nothing as such but if internet stability goes down, voice clarity suffers

**What problems is 3CX Power Dialer solving and how is that benefiting you?**

Fast dialling, campaigning, easy communication, click to call feature

  ### 4. 3CX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 12, 2022

**What do you like best about 3CX Power Dialer?**

3CX is a great app to use for calling and working from both the office and home. I find it easy to log in to the queue and call people with ease. I have only used Google Phone, and this is way better!

**What do you dislike about 3CX Power Dialer?**

Sometimes the app does not connect to my audio well. It is absolutely impossible to fix it rather than use it while it is down. However, it is easy to use the app on your phone.

**What problems is 3CX Power Dialer solving and how is that benefiting you?**

I would not say it is solving some issues, but it is making my day to day easier and it also helps with the transition from being in the office and being from home.



- [View 3CX Power Dialer pricing details and edition comparison](https://www.g2.com/products/3cx-power-dialer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-04+03%3A06%3A40+-0500&secure%5Bsession_id%5D=3f833a53-f8ae-4ecc-9b7c-799afad8b460&secure%5Btoken%5D=18cc2b2ed200c5cd83c1bfd665ac0cc2dd99bb12d8e971fed56f336aa0f066bf&format=llm_user)

## 3CX Power Dialer Features
**Dialing Options**
- Preview Dialing
- Progressive Dialing
- Predictive Dialing

**Agent Tools**
- Whisper Coaching 
- Callback Scheduling 
- Call Recording 
- Real-Time Data
- Live Chat
- Call Scheduling

**Automation**
- Voice Activity Detection
- Interactive Voice Response (IVR)
- Call Scrubbing

**Agentic AI - Auto Dialer**
- Autonomous Task Execution
- Cross-system Integration
- Third-Party Integrations
- Computer Telephony Integration

**AI Capabilities - Auto Dialer**
- Call Prioritization and List Optimization
- Compliance Monitoring
- Speech Analytics and Sentiment Analysis
- Call Monitoring
- Real-Time Monitoring
- Reporting/Analytics
- Text to Speech

**Additional Functionality**
- AI Copilot
- Activity Tracking
- Call Routing
- Call Scripting
- Contact Management
- Power Dialer
- Preview Dialer
- Auto-Dialer
- Call Tracking
- Real-Time Reporting
- Customer Database
- Lead Management
- Predictive Dialer
- Call Center Management
- Integrations Management
- Activity Dashboard
- Automatic Call Distribution
- Campaign Management
- Generative AI
- Interaction Tracking
- Caller ID
- Call Transfer
- Call Disposition
- Voice Mail
- Chat/Messaging
- Automatic Outbound Dialer
- Call Reporting
- API
- Contact Database
- Lead Capture
- CRM
- Call List Management
- Progressive Dialer
- Campaign Specific Caller ID
- List Management
- Customizable Fields
- AI/Machine Learning
- Reporting & Statistics
- Multi-Channel Communication
- Alerts/Notifications
- Multi-Campaign
- Workflow Management
- Call Logging
- Lead Distribution
- Queue Management
- Inbound Call Center
- For Sales Teams/Organizations
- Data Security
- Outbound Call Center
- Performance Management
- Compliance Management
- Mobile Access
- Email Management

## Top 3CX Power Dialer Alternatives
  - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) - 4.3/5.0 (1,604 reviews)
  - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,630 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,510 reviews)

