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360 Degree Cloud Technologies

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6 reviews
  • 4 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2012
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360 CTI

4 reviews

The 360 CTI (Computer Telephony Integration) app for Salesforce is a powerful tool designed to enhance the efficiency and productivity of sales teams. By seamlessly integrating telephony functionalities directly into the Salesforce platform, this app enables sales representatives to make and receive calls without leaving their Salesforce environment. With 360 CTI, incoming calls are automatically matched to the corresponding Salesforce records, providing real-time access to customer information and previous interactions. This quick access to valuable data empowers sales professionals to have more informed conversations with clients, leading to better engagement and improved customer relationships. Additionally, the app allows users to log call details, take notes, and schedule follow-up tasks directly within Salesforce, eliminating the need for manual data entry and streamlining the sales process. Its intuitive interface and time-saving features contribute to higher productivity, enabling sales teams to focus on building meaningful connections and closing deals. Overall, the 360 CTI app is a valuable asset for salesforce users, transforming the way they handle communication, manage leads, and nurture customer relationships for a more effective and successful sales journey.

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360Degree Cloud Technologies

2 reviews

360 Degree Cloud is a rapid growing global IT services, consulting and business solutions organization that helps customers strive and thrive in the cloud universe.

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360 Textolic

0 reviews

360 Textolic is a multichannel CRM messaging platform that helps sales, marketing, and support teams communicate with customers across 11+ channels from one place. Businesses can send and receive messages through SMS, WhatsApp, RCS, Telegram, Facebook Messenger, and more without switching tools or using external apps. Textolic integrates directly with leading CRMs like Salesforce, HubSpot, and Zoho, allowing teams to manage conversations, automate follow-ups, and track message performance inside their existing workflow. With features like bulk messaging, one-to-one chats, message scheduling, templates, analytics, and no-code chatbots, it helps teams improve engagement while reducing time and cost. Designed for companies that rely on timely communication, 360 Textolic centralizes all customer messaging, improves response times, and helps teams deliver faster, more personalized customer experiences at scale.

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360 Mass Mailer

0 reviews

360 Mass Mailer is a powerful email marketing and automation solution built for Salesforce and CRM users who need to send personalized bulk emails at scale. It allows businesses to send large-volume campaigns directly from their CRM without relying on external email tools or complex integrations. Marketing and sales teams can create email templates, schedule campaigns, segment audiences, and track performance — all inside Salesforce. With features like dynamic personalization, deliverability management, and real-time analytics, 360 Mass Mailer helps teams improve engagement and run smarter, data-driven email campaigns. Designed for newsletters, promotional emails, customer updates, and lead nurturing workflows, the platform simplifies communication while maintaining complete alignment with CRM data. 360 Mass Mailer ensures better productivity, higher deliverability, and a seamless email experience for companies that rely on Salesforce.

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360 Degree Cloud Technologies Reviews

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Profile Name
Star Rating
6
0
0
0
0
Siddhartha R.
SR
Siddhartha R.
01/16/2024
Validated Reviewer
Review source: Organic

Excellent Software Connector For SFDC

1.Ease of Use 2.Customer Support 3.Number of Features 4.Ease of Integration
Pooja R.
PR
Pooja R.
--
10/16/2023
Validated Reviewer
Review source: Organic Review from User Profile

Great Calling Tool for Business Purpose

It will automatically trigger the call to agent as well as customer.
Verified User in Consulting
UC
Verified User in Consulting
08/24/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Missed call forwarding facility just from the Salesforce environment

The best thing about this app is that you can dial the number from the softphone which is on the utility bar of the CTI app where you can see your outgoing ,incoming ,missed calls,your contacts. The missed call forwarding functionality is also there .

About

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HQ Location:
Los Angeles, California, United States

Social

@360degreecloud

What is 360 Degree Cloud Technologies?

360 Degree Cloud Technologies Pvt Ltd is a specialized provider of Salesforce consulting and development services. Based in India, the company offers a range of cloud-based solutions designed to enhance business processes through the Salesforce platform. Their services include Salesforce implementation, customization, integration, and support, tailored to meet the distinct needs of various industries. Additionally, 360 Degree Cloud emphasizes customer-centric approaches, aiming to optimize CRM systems to improve client relations and operational efficiency.

Details

Year Founded
2012