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360 CTI

By 360 Degree Cloud Technologies

4.8 out of 5 stars
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360 CTI Reviews & Product Details

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360 CTI Reviews (4)

Reviews

360 CTI Reviews (4)

4.8
4 reviews

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Siddhartha R.
SR
Data Analysis
Real Estate
Mid-Market (51-1000 emp.)
"Excellent Software Connector For SFDC"
What do you like best about 360 CTI?

1.Ease of Use

2.Customer Support

3.Number of Features

4.Ease of Integration Review collected by and hosted on G2.com.

What do you dislike about 360 CTI?

Only 2 things Like

More asses needs to give admin account

10 digit/ local DID number for better customer experience, which is currently missing Review collected by and hosted on G2.com.

RUCHIKA G.
RG
QA Support consultant
Hospital & Health Care
Mid-Market (51-1000 emp.)
"360 CTI review"
What do you like best about 360 CTI?

The best thing about 360 CTI is that it has the facility of missed call forwarding and you can also do call recording.The Out of office functionality is also helping alot when our member is offline. Review collected by and hosted on G2.com.

What do you dislike about 360 CTI?

The call will involve one of your cell phone when you are calling to your salesforce lead or contact.You will call one of your salesforce lead and it first ring to your cell phone Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Mid-Market (51-1000 emp.)
"Missed call forwarding facility just from the Salesforce environment"
What do you like best about 360 CTI?

The best thing about this app is that you can dial the number from the softphone which is on the utility bar of the CTI app where you can see your outgoing ,incoming ,missed calls,your contacts.

The missed call forwarding functionality is also there . Review collected by and hosted on G2.com.

What do you dislike about 360 CTI?

I face some problem when doing bulk calling to our customers .Otherwise the app is a good software to use for a bulk calling facility and to avoid any inconvenience to your customers. Review collected by and hosted on G2.com.

Pooja R.
PR
Technical Specialist
Computer Software
Mid-Market (51-1000 emp.)
"Great Calling Tool for Business Purpose"
What do you like best about 360 CTI?

It will automatically trigger the call to agent as well as customer. Review collected by and hosted on G2.com.

What do you dislike about 360 CTI?

Sometimes CTI integration with Salesforce requires the collaboration with CTI team which is time consuming and takes too much time for testing the scenarios. Review collected by and hosted on G2.com.

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