Bevatel Pricing Overview

I find Bevatel's telecom services to be very good and effective for my business needs. The staff is extremely proficient and responsive, which has been a significant benefit. I've been using Bevatel for three months to manage the call center for my company, which has dramatically improved communication with our clients. It allows me to manage my business with more freedom, whether I am in the office or outside, ensuring seamless communication and interaction with clients. The call center and business chat features offered by Bevatel are particularly useful to my operations. I'm also considering continuing to use Bevatel because it effectively meets my company's needs without requiring any additional software tools. Bevatel's ease of setup is also appreciated as I did not encounter any difficulties when starting to use it. Review collected by and hosted on G2.com.

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I find Bevatel to be exceptionally easy to use, which is crucial for a call center monitoring dashboard. The platform provides helpful information for call center managers, enhancing their ability to oversee operations effectively. I particularly value the clarity in which it displays missing calls, greatly assisting in follow-up processes. Additionally, the ability to trace calls and records is invaluable, as it allows for comprehensive monitoring of employee performance and operational efficiency. The function to identify who is actively working and manage recall of missing calls further contributes to streamlining operations and ensuring quality management. Overall, these features collectively enhance productivity and oversight in my call center, making Bevatel a valuable tool in my daily operations. Review collected by and hosted on G2.com.

I find small issues in integration between Grandstream PBX and Bevatel, which affects the smooth transfer of calls between two systems. Additionally, the process of storing records is not seamless, as it requires manual downloading, which can be cumbersome. While the overall setup of Bevatel is straightforward, it takes some time to go live, which may delay full operational functionality. Review collected by and hosted on G2.com.