--- title: ICTBroadcast Reviews meta_title: 'ICTBroadcast Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how ICTBroadcast works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 10 scale: '5' date_modified: '2026-09-28' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # ICTBroadcast Reviews **Vendor:** ICTINNOVATIONs **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.8/5.0 **Total Reviews:** 10 ## About ICTBroadcast Offer: ICTBroadcast offers life time free licenses of ICTBroadcast Enterprise Edition up-to 50 concurrent calls / channels . ICTBroadcast is a White label, multi-tenant, unified communications-based auto dialer, predictive dialer,progressive dialer, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, inbound and outbound call centre functionlity, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management. ICTBroadcast is open source project developed over LAMP stack and open source Asterisk communications engine . ## ICTBroadcast Reviews ### 1. Advanced telecommunication auto dialer Software - ICT broadcast **Rating:** 5.0/5.0 stars **Reviewed by:** Pavan V. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 26, 2023 **What do you like best about ICTBroadcast?** One of the best time saver for telecalling companies for auto dialer options. The integration of this service in our day-to-day sales life is very easy and user-friendly. Sales processes in telecommunications are likely to perform faster, and the auto dialer responds accurately. **What do you dislike about ICTBroadcast?** Compared to other software and sales telecalling service providers, ICT is more expensive considering cost. While in some instances ICT slows down when all features are used simultaneously, and customer support from the service providers is a bit slow, which needs improvement. This may help increase the frequency of use by customers for ICT. Costs should be reduced to market standards for a competitive market. **What problems is ICTBroadcast solving and how is that benefiting you?** The features that provide an automatic scheduler for any appointments and meetings enable smooth workflow and save time and energy, benefiting customers. Auto dialer features have been upgraded with advanced options that enable good telecommunication. It also supports voice messages, emails, and FAX-enabled information, benefiting users by saving time. ### 2. Outbound Sales Management: ICTBroadcast the best yet **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 22, 2023 **What do you like best about ICTBroadcast?** Out of many features ICTBroadcast provides to simplify the outbound sales process, automated dialer features stands out. Our sales team who heavily dependant on cold calling, found this feature optinising their performance. It was easy to use and mainly saved time. It was easy to integrate in our sales process. **What do you dislike about ICTBroadcast?** Cost is the main factor. Although ICTBroadcast offers all the solutions that we require, they still need to work on competitive pricing. I've not come across another company which offers such a range of solutions but if they do not work on the pricing structure any competitor can beat them with a better pricing. **What problems is ICTBroadcast solving and how is that benefiting you?** For more than 2 years we were looking to enhance the performance of our outbound sales team, in terms of productivity and revenue generation. ICTBroadcast provides a 360 degrees solution aligning with our goals. Other than Auto dialer features, Campaign scheduling features provided us relief from untimely follow-up messages. With these new features, we were able to send messages to our clients on time, increasing client engagement. ### 3. Amazing customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Nisha K. | Study Abroad Counselor , Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 09, 2023 **What do you like best about ICTBroadcast?** These applications is really easy to use.it's helping me a lot toto achieve my business objectives. By just helping of ICT Broadcast I'm able to broadcast more than 500 fax through internet without using hardware. **What do you dislike about ICTBroadcast?** There is nothing bad about ICT Broadcast. They just send a lot of notifications. Otherwise I'm happy customer. Thankyou ICT Broadcast Team. **What problems is ICTBroadcast solving and how is that benefiting you?** It's features is just awesome. It's an professional business tool. Their customer support is very helpful. I would like to suggest everyone atleast use this one time, you will be satisfie. ### 4. Communications gets easy with ICTBroadcast **Rating:** 4.0/5.0 stars **Reviewed by:** Valerian L. | Customer Support Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 26, 2023 **What do you like best about ICTBroadcast?** It's easy to use. The price is quite affordable. Implementation doesn't require any special knowledge. Overall the quality is good as well. **What do you dislike about ICTBroadcast?** ICTBroadcast requires high speed of internet connection. It sometimes freezes when the connection gets slow. **What problems is ICTBroadcast solving and how is that benefiting you?** We establish contact with customers with the help of ICTBroadcast. It is really helpful software. ### 5. Excellent auto dialer software and call center software **Rating:** 4.5/5.0 stars **Reviewed by:** Asit S. | Senior Graphic Designer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 21, 2023 **What do you like best about ICTBroadcast?** ICTBroadcast has various communication features like Voice, SMS, Fax and Email. It helps in call center’s efficiency and productivity through WebRTC web phones. **What do you dislike about ICTBroadcast?** As of now we have not faced much difficulty but they can work to improve the user interface. If the data is outdated or inaccurate, it can lead to calls to the wrong individuals or disconnected numbers, wasting time and resources. **What problems is ICTBroadcast solving and how is that benefiting you?** It can quickly and efficiently reach a large number of recipients in a short amount of time. Valuable to our organizations to disseminate time-sensitive information or notifications. It is cost saving and increased productivity. ### 6. Best Product to Use. **Rating:** 5.0/5.0 stars **Reviewed by:** SANATAN K. | Senior Business Development Executive, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 22, 2023 **What do you like best about ICTBroadcast?** It's very very user friendly and easy to handle. **What do you dislike about ICTBroadcast?** Nothing so far but yes will definitely update if I find any. **What problems is ICTBroadcast solving and how is that benefiting you?** It's basically helping me out with auto dialing. ### 7. Best telemarketing solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Odhiambo G. | ICT Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 29, 2019 **What do you like best about ICTBroadcast?** I like its wide angle reach capability enabling one to achieve market goals of the business across the world. **What do you dislike about ICTBroadcast?** The system tends to fade off with generation new version. For that case, there is a need to update it to match the digital trends. **Recommendations to others considering ICTBroadcast:** Very excellent system for businesses requiring to nurture big markets at industry levels. **What problems is ICTBroadcast solving and how is that benefiting you?** Enabled to reach a wide market for a product with ease, getting out the message to many people within a few minutes rather than hours by simply using a voice broadcasting system to explain a message to clients about the product. ### 8. Communication and telemarketing support system. **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine A. | ICT Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 27, 2019 **What do you like best about ICTBroadcast?** It is simple,reliable, flexible to provide user friendly web portal for effective and efficient communications management. **What do you dislike about ICTBroadcast?** Requires more update of new frequencies to make room for digital programming. **Recommendations to others considering ICTBroadcast:** System suits small business owners, entrepreneurs and service providers giving a wide range of broadcasting services.we recommend it. **What problems is ICTBroadcast solving and how is that benefiting you?** Offers a wide range of broadcasting services to the users including appointment reminder,billing of customers tasks and survey campaign. ### 9. Making easy interactions globally to run business. **Rating:** 5.0/5.0 stars **Reviewed by:** Gelian N. | ICT Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 03, 2019 **What do you like best about ICTBroadcast?** User friendly device and simple to adapt software. **What do you dislike about ICTBroadcast?** System requires additional support devices like computer and strong network system for effectiveness. **Recommendations to others considering ICTBroadcast:** Very incredible system. We recommend its usage to all. **What problems is ICTBroadcast solving and how is that benefiting you?** Access clients online with little effort of meeting them physically reducing other additional costs such as transport and also time. ### 10. Wide reach campaign media. **Rating:** 5.0/5.0 stars **Reviewed by:** Geoffrey B. | ICT Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 30, 2019 **What do you like best about ICTBroadcast?** I like the installed powerful features to distinguish between human and machine. **What do you dislike about ICTBroadcast?** System is only efficiency on a strong network system. **Recommendations to others considering ICTBroadcast:** Software is useful for all types of agencies irrespective of their skill and size. **What problems is ICTBroadcast solving and how is that benefiting you?** Provision of immediate access to customers to convey a crucial message with immediate response. ## ICTBroadcast Discussions - [What is ICTBroadcast used for?](https://www.g2.com/discussions/what-is-ictbroadcast-used-for) - [View ICTBroadcast pricing details and edition comparison](https://www.g2.com/products/ictbroadcast/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+21%3A36%3A17+-0500&secure%5Bsession_id%5D=05b0f505-5bed-4404-a50b-46ad01d55a34&secure%5Btoken%5D=6ea39377ed092a401363c582b7718ab66eedd310d05f8b51b506409f6220854b&format=llm_user) ## ICTBroadcast Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Channels** - Voice - Social - Live Chat - Mobile SMS - Email **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Generative AI** - AI Text-to-Speech - Generative AI **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Functions** - Call Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Additional Functionality** - Website Integration - Recurring Appointments - Generative AI - Customizable Branding - Mobile Alerts - Reporting & Statistics - AI Copilot - Real-Time Updates - HIPAA Compliant - Appointment Scheduling - Surveys & Feedback - Multi-Location - Activity Dashboard - Third-Party Integrations - API - Availability Management - Rescheduling - Contact Database - Multi-Language - Real-Time Reporting - Confirmations/Reminders - Two-Way Communication - Automated Responses - Customizable Templates - Social Media Integration - Payment Reminders - Calendar Sync - Self Service Portal - Electronic Payments - SMS Messaging - Data Import/Export ## Top ICTBroadcast Alternatives - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,509 reviews) - [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) - 4.7/5.0 (1,895 reviews) - [FlashRev](https://www.g2.com/products/flashrev/reviews) - 4.6/5.0 (664 reviews)