Webcasting Software

One downside is that advanced features in Sheets can sometimes feel limited compared to more specialized spreadsheet software. Also, managing file permissions at scale can require careful attention to avoid access issues. However, overall these are minor limitations compared to the productivity benefits it provides. Review collected by and hosted on G2.com.

Google Workspace helps centralize documentation, communication, and data tracking in one ecosystem. In a support environment, having shared drives, structured spreadsheets for ticket tracking, and standardized documentation reduces confusion and improves response times. It benefits me by increasing efficiency, improving collaboration across teams, and ensuring that important information is always accessible and updated in real time. Review collected by and hosted on G2.com.

One downside of Microsoft Teams is that it can sometimes feel heavy and slow, particularly when several channels, chats, and files are open and active at the same time. In those situations, the app may use a noticeable amount of system resources, which can lead to lag or reduced performance on lower-spec devices. Review collected by and hosted on G2.com.

Microsoft Teams helps solve the problem of scattered communication. Before, conversations, meetings, and files were spread across email and different tools, which made things confusing and time-consuming. Teams brings everything together in one place—chats, meetings, and shared documents—so it’s much easier to stay organized and keep track of what’s happening.

For me, it saves time and cuts down on back-and-forth emails. I can quickly message teammates, jump into a call, or open shared files without constantly switching platforms. Overall, it has made collaboration smoother and more consistent, especially when working remotely. Review collected by and hosted on G2.com.

Sometimes it gets hang and crash, which feels irritating. It happens during call or at the time of joining. I think performance and load testing needs to be done properly. When usage is high, it causes issue. The initial setup is quite lengthy. Review collected by and hosted on G2.com.

I find Zoom Workplace makes communication easy and supports large audiences. It allows us to create breakout rooms for effective group discussions and highlights areas during screen sharing effortlessly. Review collected by and hosted on G2.com.

I would like to kindly suggest an improvement regarding support response times. At times, operational contingencies may arise that require immediate action, and in those situations, a faster or more prioritized response would be extremely valuable.

Overall, this feedback is shared with the intention of contributing positively, as we genuinely enjoy using the product and see great potential in continuing to grow alongside your platform. Review collected by and hosted on G2.com.

I previously experienced an issue related to billing; however, it was ultimately due to an error on my end. That said, the situation did raise concern, as there was a risk of my phone number being suspended. Fortunately, the matter was resolved with the assistance of your support team.

I would like to mention that I was somewhat concerned about the initial response times when requesting support. I understand operational constraints may exist, and I hope these response times can continue to improve over time.

Overall, I appreciate the support provided and value the service. Thank you for your assistance and continued efforts. Review collected by and hosted on G2.com.

One limitation I noticed while using the Webex Suite is coordinating a meeting when there are many participants. In particular, you can only view the participants who are visible on the main screen, and when someone is presenting their screen it becomes difficult to quickly scan what everyone is doing at once, which is possible in other video conferencing tools. Having a broader view of participants would make coordinating meetings much easier. Review collected by and hosted on G2.com.

Webex helps solve the challenge of coordinating meetings and communication across teams, especially when people are working from different locations. For me, it makes it easier to run meetings smoothly, keep everyone connected in one place, and handle both small team discussions and larger group sessions with minimal setup and less confusion. Review collected by and hosted on G2.com.

Zoom is a platform that is mainly developed for professional and business usage only even if you have bought its premium plan you will not be able to make personal call as calls only get connected through internet connections and also there is no availability of multiple channel video conferencing feature like zoom video calls. Review collected by and hosted on G2.com.

we are able to connect with our team all over the world through zoom phone only we mostly try to use this tool whenever there is an availability of mobile network as our team member work in remote areas so June help us in connecting with them with the help of Wi-Fi Internet and share all the document also Review collected by and hosted on G2.com.

The desktop app could also feel a bit heavy at time compared to lighter communication tools especially on older machines. And sometimes some advance to settings aren't very intuitive and require either documentation or support help. So I guess it could be more easy. Review collected by and hosted on G2.com.

Now everything is centralised which means fewer missed calls faster responses and clearer accountability. For managers, call logs and analytics make it easier to understand call volume and team performance which helps improve customer experience without micro managing. And before using it calls, messages, and customer followups were scattered across different tools. Review collected by and hosted on G2.com.

It's a standalone system, is not part of any ecosystem of Microsoft or Google. In this age of using an ecosystem that offers all the digital service under one license - having separate license and login may add some discomfort Review collected by and hosted on G2.com.

It comes with pure video conferencing experience, anyone not having a link or invitation to join the meeting, can dial in with the meeting number as well using the local mobile carrier service to join the meeting. This is not possible with many widely used popular platforms, it does work satisfactory most of the time with low internet speed as well. Review collected by and hosted on G2.com.

Since using the past one point five years, there is no issues now. But even though, there might be some modifications in the web applications, the UI as well as in the, something updated version of mobile application. Review collected by and hosted on G2.com.

I use TeleCMI for incoming call services, tagging customer calls with mobile numbers and recordings for follow-ups. The mobile app lets us record and monitor details without a desktop, benefiting both agents and admins. Review collected by and hosted on G2.com.

The length of the contract and the cost. Review collected by and hosted on G2.com.

The ease of having multiple ways to add users Review collected by and hosted on G2.com.

The UI can be made more better for a new user and also features like in-meeting polls and quizzes should be introduced and should be integrated with Google Calendar and Outlook. Review collected by and hosted on G2.com.

JioMeet solves the problem of low video quality by offering better audio and video, even in low network areas. It allows longer free meetings with up to 100 participants, which is great for my business needs. Review collected by and hosted on G2.com.

There is not much to dislike about net2phone. Review collected by and hosted on G2.com.

It allows me to read my voicemails as they come in. That helps me multitask when I am unable to answer a call because it allows me to see who is calling and what they might need with the visual voicemail. It makes me more efficient at work. Review collected by and hosted on G2.com.

Having tested Aircall and Ringover, Allo truly ranks at the top of the list! While Aircall works really well but is super expensive, Ringover is just as expensive as Aircall but has terrible customer service and a platform that frankly leaves much to be desired, it's really a mess! In fact, in both cases, if you are a solo user, like me, these two platforms completely shut the door on you and do not allow you to use them. It's been 2 months now since Ringover promised me a quote to be able to purchase a new virtual number starting with 07. I'm still waiting... Review collected by and hosted on G2.com.

Allo is a solution tailored for freelance sales. The plan is suitable for a solopreneur and includes all the very expensive options offered by their competitors! Review collected by and hosted on G2.com.

I don’t have many dislikes, but I do want to call out the occasional sign-in loop or sync hiccup. Every so often, OneDrive gets stuck and a file will show as syncing forever until I quit the app and restart it, and then it clears. I’ve also had rare moments where licensing checks keep nagging even though I’m already signed in; again, a restart usually fixes it. Updates can sometimes shuffle a button or menu around, which steals a few minutes while I relearn where a setting moved. None of this is a deal breaker for me—just small bumps that tend to show up at the wrong time, make me sigh, and then I keep going. Review collected by and hosted on G2.com.

Microsoft 365 solves the scattered-workflow problem for me. Instead of bouncing between different vendors and trying to make them talk to each other, I can keep communication, files, and documents under one roof. That reduces context switching and helps prevent mistakes, because the calendar, chat, and file permissions all line up with our org policies. It also fixes the handoff mess: if I start a doc, a teammate can pick it up using the same link, comments stay with the file, and our conversation remains in the channel where the work actually lives, so decisions are visible and easy to follow.

It also takes a lot of the compliance and security headache off my plate. Company policies apply across apps, sharing links respect groups and roles, and I don’t have to worry that a random public link slipped out. Version history and audit trails help when I need to show who changed what and when. In practice, that means faster reviews, fewer “oops” moments with attachments, and less time spent chasing the right copy of a file. Day to day, the benefit is straightforward: I stay organized, I move faster, and working with clients and my team feels calmer because the suite keeps the pieces together without me having to wrestle it. Review collected by and hosted on G2.com.

The only downside is that performance can drop slightly if too many people join the same space, especially if their hardware isn't great. Also, some customization features require extra time to configure properly. Still, once everything is set up, the overall experience is smooth and reliable. Review collected by and hosted on G2.com.

Gather helps solve the problem of remote team disengagement by providing a more dynamic and interactive environment than standard video conferencing tools. For us, it makes onboarding more personal, improves team communication, and allows quick informal check-ins without scheduling a full meeting. It also centralizes resources inside the virtual workspace, which makes collaboration more fluid. Review collected by and hosted on G2.com.

From my personal experience, its very luck based when calling customer support. You can get someone who will be able to help you, or you can get someone who needs more knowledge about the product, perhaps they are still learning about the product but say that you are still learning or send the call to someone more knowledgeable. Review collected by and hosted on G2.com.

It helps us by allowing the customer to get to the proper department faster so that we can give them the proper information faster. Review collected by and hosted on G2.com.

Exporting attendee data still takes a bit of manual effort on my end. I’d also appreciate more flexibility in the reporting options, since that would make follow-up easier and more efficient. Review collected by and hosted on G2.com.

It allows us to host professional investor meetings without relying on expensive webinar tools. The recordings also ensure stakeholders can revisit updates later, which has made it much easier to keep everyone aligned. Overall, it has simplified our communication process and reduced the back-and-forth. Review collected by and hosted on G2.com.

Although the platform covers its major parts, its mobile responsiveness has to be improved. Review collected by and hosted on G2.com.

As per myself dialaxy has helped me eliminate my traditional phone lines and the fact that i had to be dependable upon social media for communication. As a result i no longer have to waste my maximum time on call rather than to actually work. Review collected by and hosted on G2.com.

Where 3CX can fall short is usability for non-technical administrators. Some configuration and troubleshooting tasks are not intuitive and may require outside support or documentation. Reporting is functional but limited, often requiring exports to get the insights needed for management review.

Overall, 3CX is a good fit for organizations that value customization and cost control and are comfortable managing a more hands-on system. Review collected by and hosted on G2.com.

3CX solves the challenge of managing a modern, flexible phone system without the cost and complexity of traditional telecom providers.

It supports remote and hybrid work by allowing staff to take calls from desktop and mobile devices.

It centralizes call handling, routing, and voicemail in one system, improving consistency and reliability.

It reduces phone system costs while still providing enterprise-level features.

It gives us control over call flows, extensions, and users without relying on a carrier for routine changes.

The benefit is a more flexible, cost-effective communication system that supports how our team actually works day to day. Review collected by and hosted on G2.com.

I feel that setting up RingEX — especially call flows, messaging, extensions, and advanced features — can be confusing or time-consuming, particularly for small businesses or those not familiar with UCaaS platforms. Review collected by and hosted on G2.com.

Problem: Many Teams struggle with multiple disconnected systems for phone calls, SMS, meetings, messaging, and fax — which leads to missed messages, lost context, and lower productivity.

RingEX Solves It By: Bringing all communications into one unified platform so you can access voice, video, chat, SMS, and fax from a single interface. That means less time switching apps and more time getting work done. Review collected by and hosted on G2.com.