Predictive Dialer Software

Nothing yet, Have been using for a couple of months so far, no issues. Integrations work great, tool works fast. Review collected by and hosted on G2.com.

It does its job. If you’re looking for a tool for cold calling, I can definitely recommend this. It’s also great that you can listen to your team members’ calls, which creates plenty of room for sharing experience and learning from each other. Review collected by and hosted on G2.com.

While Orum is extremely powerful, there is a bit of a learning curve at the beginning, especially around pacing, call flows, and getting comfortable with handling live connects quickly. Once you get the hang of it, it’s smooth. New users may need some ramp time to feel fully confident using all of its features. Review collected by and hosted on G2.com.

With Orum, I’m able to call a large volume of people from my call list quickly and efficiently. Instead of wasting time on rings and voicemails, I can focus on live conversations. This has helped me move through my call list much faster, maximize my daily outreach, and create more opportunities without needing to work longer hours. Overall, it turns outbound calling into a scalable, high-impact activity rather than a slow, manual process. Review collected by and hosted on G2.com.

Sometimes updates or changes made in Close dont reflect immediately, so I have to refresh the page to see the latest activity. This can be a little annoying when I’m in a hurry to check if a reply was sent or a note was saved. Also, I feel the notification alerts could be more reliable, because I still end up checking manually to make sure nothing is missed. Review collected by and hosted on G2.com.

Earlier in my daily work, I used to keep enquiry details in my phone notes or try to remember follow-ups in my head. On busy clinic days, a few things would slip through, and I had to double-check messages again and again. With Close, I can quickly see who contacted me, what we discussed earlier, and what I still need to do next, all on one screen. This reduces back-and-forth and saves time during the day. It also helps me keep a simple history of patient communication, so when someone messages again after a few days, I don’t start from zero. At last, it makes handling enquiries feel less messy and more controlled. It gives me a clearer view of pending work without adding extra steps. Review collected by and hosted on G2.com.

One of the major con of justcall is that the call quality often drops while connecting with our clients also the video conferencing can be better because most of the time we face lagging whenever we do international calls through this tool. Is is a customer support software for a business that can be sustainable for long term. Review collected by and hosted on G2.com.

The integration of one point contacting system for our clients as well as giving them support whenever they need help us in managing our business much efficiently and also create a better supply chain for our services. I would recommended it to all the medium and large businesses because it might not be that feasible tool for them in terms of money. Review collected by and hosted on G2.com.

The primary thing that worries me is that the enthusiasm may decrease when the same tactics of engaging are used too frequently. As it is a frequent activity, part of the team members lose interest in current competitions. Although it has many different features, not every one of them appeals to all people. This implies that I will need to dedicate extra time to come up with creative incentive plans which is a strain to the already busy months of sales. Review collected by and hosted on G2.com.

DialedIn addresses the issue of differing outbound work within the group. Some would be pushing hard at the beginning of the week and then slackening off later before using it. It is now stable in effort since it can be viewed as more consistently active with the frequency of use and metrics of visibility. The features surrounding incentives and performance tracking would be useful in establishing a consistent momentum. It has enhanced discipline in our department and made day to day sales activity more predictable. Review collected by and hosted on G2.com.

We don’t have serious complaints. The platform is introducing new features frequently, and most

of them improve our processes. Review collected by and hosted on G2.com.

Handling calls and WhatsApp messages in the same interface streamlines our operations in a

way our previous vendor couldn’t provide. Since switching to Squaretalk, we’ve seen noticeable

improvements in individual agent performance and overall KPIs. Review collected by and hosted on G2.com.

One area where CloudTalk could improve is in its advanced customization and reporting capabilities. While it handles day-to day calling efficiently, extracting more detailed insights or tailoring reports for specific needs feels somewhat limited.

From my experience, when working in environments where tracking and analyzing communication data is important, having deeper reporting options would be beneficial. There are also occasional minor delays or dependency on internet stability, which can impact call consistency at times.

Overall, these are not major issues, but enhancing flexibility in reporting and improving performance consistency would make the platform even more effective for professional use. Review collected by and hosted on G2.com.

CloudTalk primarily solves the challenge of managing communication in a structured and trackable way. In many professional environments, especially when coordinating with multiple stakeholders, conversations can easily become scattered across personal calls, emails, or different platforms, making it difficult to maintain clarity and follow ups.

From my experience, CloudTalk brings all call interactions into one centralized system. Features like call logging, recording, and history tracking make it much easier to refer back to previous discussions, which is very helpful when aligning on requirements or clarifying details similar to how we rely on documented data in engineering workflows.

It also improves accountability, as every interaction is recorded and can be reviewed if needed. This reduces the chances of miscommunication and ensures that important points are not missed. Additionally, having a clear record of communication helps in better coordination and faster decision-making.

Overall, CloudTalk has made communication more organised, transparent, and reliable, which directly improves efficiency and reduces confusion in day to day work. Review collected by and hosted on G2.com.

What I dislike about Kixie PowerCall & SMS is that the call quality can sometimes be inconsistent, especially when I’m on a weaker internet connection. I also find the interface for managing SMS templates could be a bit more intuitive and easier to navigate. Aside from those issues, it’s a solid tool overall. Review collected by and hosted on G2.com.

Kixie PowerCall & SMS helps me reach clients quickly and efficiently by combining automated calling, SMS, and CRM integration. It saves me time, makes my outreach more consistent, and keeps me organized by letting me track all client interactions in one place. Review collected by and hosted on G2.com.

I don't necessarily say it doesn't work well for me. I'm just a nerd that likes to kinda mess around with things, and I know that there are some native GoHighLevel plugins for the CRM, but I just didn't have access because of the way my subaccount is created off a very large backend where the primary account wasn't able to install that for everybody. Nor did they wanna fund that. So, I think that was maybe one thing. As far as, you know, the folder systems is okay. I think it could be better than having a folder system. But I've been able to manage as well as create some things on the backend that have improved that system for me. So nothing out of the blue that really doesn't work well for me. Everything works well because I'm able to work around it. Review collected by and hosted on G2.com.

PhoneBurner solves compliance issues by handling monitoring and spam remediation. It enhances contact rates by maintaining local presence with licenses, ensuring I am seen as a legitimate business owner. Review collected by and hosted on G2.com.

While Salesfinity is very effective, there is a bit of a learning curve and it takes some time to get used to and try all the features (which is ultimately just a sign of how extensive the services are that SF provide).

Some bugs can show up from time to time, voicemail detection not always working perfectly (e.g. German mailboxes being connected as live calls). The latency when getting connected with a prospect can sometimes take a few seconds, and sometimes even longer when your internet connection isn’t stable, so that’s something to consider. Review collected by and hosted on G2.com.

Salesfinity solves the problem of manual, time-consuming outbound calling and low connect rates. By optimizing and automating the dialing process, it helps us ensure consistent communication with prospects and reduces the risk of missed opportunities. This leads to higher productivity, better lead management, and ultimately improved conversion rates for our outreach efforts. It also helps with documenting calls in our CRM and gives you valuable data for coaching and improving your skills, supports follow-up planning with provided follow up dates and tasks and let’s us have an in office experience while simultaneously calling on the Salesfloor. Review collected by and hosted on G2.com.

Sometimes the interface feels a little crowded when multiple conversations are active at the same time. Switching between chat and SMS views could be smoother. A few advanced reporting features feel hidden and take time to find. Review collected by and hosted on G2.com.

We used to manage customer inquiries across separate tools for chat, SMS, and phone which caused delays and missed message. Talkdesk brings everything together in one workspace. So I can handle a chat about a delayed order or an SMS about subscription upgrade without losing context. This has made our team faster at responding. reduced customer frustration, and helped us keep better records of every interaction. Overall, support feels more organized and professional now. Review collected by and hosted on G2.com.

We used this platform for several months, and it was by far the worst product we have worked with. We encountered numerous issues when adding LinkedIn accounts, and the LinkedIn add-on itself was extremely unstable, frequently failing to load or function properly, which made it essentially unusable.

The email warm-up feature caused serious damage as well. Instead of protecting sender reputation, it generated high bounce rates that ultimately damaged—and within three months completely killed—all of our domains.

On top of these issues, communication and customer support were extremely poor. Our concerns were often ignored, and when responses did come, we were left waiting days—and sometimes even weeks—for problems to be addressed or resolved. Review collected by and hosted on G2.com.

No one Review collected by and hosted on G2.com.

The peculiarities and restrictions of each messaging channel (number of characters, media support, and so on) should be learned by agents. interface cues help Voiso deal with this fairly well. Review collected by and hosted on G2.com.

Prior to Voiso, we used to have a disjointed and annoying customer experience. When channels changed, customers kept repeating themselves, and our agents appeared incompetent despite the fact they just lacked context, we would have lost conversation history. Our customers were not happy, and we were using different platforms that did not communicate with each other. The omnichannel solution offered by Voiso was the light switch. Customers were suddenly visible in all interactions irrespective of channel. The time it took us to resolve an issue decreased by 38 percent since the agents no longer had to ask the customers to repeat the information. The score of customer satisfaction rose by 25 points. Review collected by and hosted on G2.com.

When Koncert faces high volume dialing, it gets some glitches and start to operate slowly

The CRM synchronization sometimes causes some problems and it results to manual switching Review collected by and hosted on G2.com.

Koncert is intentional in eliminating any manual dialing problems and this helps our company to scale up the communication efficiencies

The pickup rates and customer connection increases using this app as the sales rep saves time through automation

The channels of engagement are closely interlinked, and this included texts, calls and other social interactions

The efficiency in coaching is also systematically enhanced by this app, creating a real time dashboard results on sales rep performance

The sales process is effectively enhanced through seamless engagement and communication Review collected by and hosted on G2.com.

In terms of an automatic dialer, it really is the bets and has all options/features I can think of. Review collected by and hosted on G2.com.

The most effective one has been using the "ring local" feature which dials a potential prospect with a mobile number that matches the clients local area Review collected by and hosted on G2.com.

The backend can feel a bit cluttered. We’ve found that data organization can get messy if you’re running multiple complex campaigns simultaneously. It requires a dedicated admin to keep things organized Review collected by and hosted on G2.com.

Convoso has helped us scale our operations. While there is a learning curve to keeping the data clean and the settings optimized, the ROI on agent talk-time makes it worth the effort. Review collected by and hosted on G2.com.

None at the moment. As a Virtual Assistant, Lead Generation Manager, and Admin Manager across various platforms, I always recommend CallTools as the top dialer whenever I work with clients. Having used a variety of dialers in different roles, CallTools consistently stands out for its robust features and ease of use. It's by far the most outstanding tool I’ve encountered. Review collected by and hosted on G2.com.

One of the biggest issues we faced was our numbers being categorized as spam, but CallTools solved this with the ability to register our phone numbers with carriers. This feature has truly eased our pain.

As an Enterprise User, we also benefit from having 100 free phone numbers for each cold caller, along with the privilege of priority support whenever issues arise.

The Support Team has been outstanding, especially with Crizelda Cagaanan and David Rojo, who have gone above and beyond to resolve my issues. They’ve not only offered exceptional assistance but also shared valuable insights and skills to help me perform my role more effectively as an Admin Manager. Review collected by and hosted on G2.com.

nothing as if now, but sometimes few application lags Review collected by and hosted on G2.com.

right now we are updated with every application that we were looking for Review collected by and hosted on G2.com.

At times, there are occasional network or connectivity issues, which can disrupt the calling experience. Additionally, the need to re-enter phone numbers multiple times can be inconvenient and time-consuming. Improving system stability and streamlining the dialing process would further enhance the overall user experience. Other than these minor concerns, everything works well. Review collected by and hosted on G2.com.

It helps in tracking and reording calls Review collected by and hosted on G2.com.

If i wants to switch Extension dialshree take time Review collected by and hosted on G2.com.

I’ve been using the DialShree Dialer for a while now, and I must say it’s one of the best tools available for streamlining customer outreach and increasing efficiency. The interface is incredibly user-friendly, making it easy to set up campaigns and manage calls. The system offers seamless integration with CRM platforms, helping my team stay organized and track interactions effortlessly Review collected by and hosted on G2.com.