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Predictive Dialer Software

Typically, Predictive Dialer is a capability of a variety of other G2 Software categories. See more below to select the

best Predictive Dialer Software.

Predictive dialer software streamlines group calling operations by automating a series of phone calls to a preset list of numbers and redirecting people who answer to onhand agents. Predictive dialing is often performed with hardware that is designed for the same purpose, but predictive dialing software has grown in popularity as more businesses and communication departments transition to computer based. Predictive dialers are utilized by call centers (telemarketers) and by sales departments across a wide variety of industries to vastly increase productivity and the volume of phone calls to desired recipients (e.g. prospective customers, volunteers, survey participants, etc.). Certain regions have regulations that prohibit or limit the use of predictive dialing technology, and laws continue to evolve as the technology becomes more prevalent in diverse organizations around the world.
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Nooks

Nooks

(926)4.8 out of 5

Nooks

(926)4.8 out of 5

Nooks is an AI-Powered Parallel Dialer and Virtual Salesfloor that helps SDR teams 5x their conversations and supercharge productivity.

Top Predictive Dialer Software Result from Auto Dialer

Also listed in Virtual Workspaces, Lead Intelligence, Outbound Call Tracking


Lauren M.
LM
“Game-Changer for Efficient Prospecting”
What do you like best about Nooks?

Nooks has completely transformed how I approach outbound calls. The power dialer saves me hours each week by eliminating downtime between dials, letting me focus on meaningful conversations instead of waiting for connections. I love how intuitive and easy it is to use, and the ability to track performance in real time keeps me motivated and on target. Review collected by and hosted on G2.com.

What do you dislike about Nooks?

There’s not much to dislike, but I’ve noticed occasional glitches with call connections or slight lags when switching between features. Review collected by and hosted on G2.com.

What problems is Nooks solving and how is that benefiting you?

Nooks is solving the challenge of making enough high-quality dials in a day without wasting time between calls. Before, a lot of time was lost in manual dialing, navigating voicemails, and switching screens. Now, the auto dialer keeps me in a steady rhythm and ensures I’m maximizing my call blocks. This has not only boosted my productivity but also increased the number of live conversations I’m able to have with prospects. It helps me stay consistent, efficient, and focused on actually selling rather than managing the busywork of dialing. Review collected by and hosted on G2.com.

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Orum

Orum

(719)4.7 out of 5

Orum

(719)4.7 out of 5

Orum is the latest evolution in sales technology. Plug our AI into your sales process and accelerate your top of funnel with good data and more conversations.

Top Predictive Dialer Software Result from Auto Dialer

Also listed in Outbound Call Tracking, Virtual Workspaces


Stephanie S.
SS
“Sales Development Rep”
What do you like best about Orum?

- The flexibility to switch between power dial and parallel dialing so I can choose efficiency or control depending on the list and objective

- The ability to reach more people in the same amount of time, which keeps my outbound momentum high instead of getting stuck in one-by-one dialing.

- The AI call summary that generates notes right after each conversation, saving me time and capturing key takeaways without manual effort. Review collected by and hosted on G2.com.

What do you dislike about Orum?

No major dislikes so far; it’s been reliable and straightforward for my day-to-day outbounding needs. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

- eliminates the drag of calling leads one at a time, helping me scale outreach and have more live conversations per session.

- reduces post-call admin with instant AI summaries, so I spend less time writing notes and more time prospecting.

- helps me maintain a consistent outbound rhythm, improving overall efficiency and making it easier to hit activity goals. Review collected by and hosted on G2.com.

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JustCall

JustCall

(2,241)4.3 out of 5

JustCall

(2,241)4.3 out of 5

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single

Top Predictive Dialer Software Result from AI Customer Support Agents

Also listed in Cloud PBX Platforms, Digital Customer Service Platforms, AI Agents For Business Operations, Contact Center Quality Assurance, Customer Communications Management


rock k.
RK
“Flexible Multichannel Communication, Needs Modern UI”
What do you like best about JustCall?

I really appreciate that JustCall supports completely free calls to any mobile numbers, which significantly reduces my communication costs. This flexibility allows me to make calls seamlessly with any device, whether I am using a desktop, tablet, or mobile. This capability is especially beneficial when I am traveling or outside the country, as it ensures I can maintain communication without any restrictions. Moreover, I find the Initial setup of JustCall very easy and smooth, which is essential for quickly integrating the software into my daily workflow. The ability to manage business communications across multiple channels such as voice, SMS, email, and WhatsApp all in one platform is invaluable, streamlining my operations and enhancing interactions with customers and prospects. Additionally, the integration of artificial intelligence adds a significant edge to my communication strategy, making it more intelligent and efficient. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

I find the user interface of JustCall to be quite outdated. It doesn't have a modern look and feel, which can be disappointing considering the expectations for current software design. Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

I use JustCall to integrate multichannel business communication, solving issues with voice, SMS, emails, and WhatsApp, enhancing workflow efficiency and connecting with customers through intelligent communication centers. Review collected by and hosted on G2.com.

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Close

Close

(1,938)4.7 out of 5

Close

(1,938)4.7 out of 5

Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals

Top Predictive Dialer Software Result from CRM

Also listed in Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Outbound Call Tracking


Jordan R.
JR
“Effortless Sales Management with Seamless Communication”
What do you like best about Close?

Close makes it really easy to manage and track all communication in one place. The built-in calling, email sync, and lead tracking are seamless, and the Smart Views save a lot of time when prioritising outreach. It’s fast, intuitive, and designed around actual sales workflows, not overcomplicated dashboards. Review collected by and hosted on G2.com.

What do you dislike about Close?

The reporting side could be a bit more customisable, especially when it comes to team performance breakdowns and activity tracking. Sometimes filters or exports require a few extra steps. It’s nothing major, but more flexibility and visualisation options would make it even better. Review collected by and hosted on G2.com.

What problems is Close solving and how is that benefiting you?

Close solves the challenge of managing leads and communication in a single, streamlined platform. It centralises emails, calls, and tasks, reducing the need to juggle multiple tools and making sure no follow-ups fall through the cracks. For me (or our team), this means we can respond faster, stay organised, and ultimately close more deals while spending less time on admin work. The automation features and smart workflows also help us prioritise high-value leads, which improves efficiency and revenue predictability. Review collected by and hosted on G2.com.

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DialedIn

DialedIn

(260)4.7 out of 5

DialedIn

(260)4.7 out of 5

DialedIn's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents.

Top Predictive Dialer Software Result from Auto Dialer

Also listed in Call Center Infrastructure (CCI), Contact Center, Contact Center Quality Assurance


LD
“Better team coordination during high-volume days”
What do you like best about DialedIn?

The best feature of DialedIn to me is the way the process of calling is fluid. I use it together with HubSpot and the integration ensures that I have all my notes in a single place without additional clicks. The usability is quite easy when I am switching between outbound campaigns on the days that I use it more often. The features are just sufficient, particularly, the call routing and recording features. It has assisted me in maintaining a consistent stream of sales and made my outreach activities in the day-to-day operations significantly less hectic. Review collected by and hosted on G2.com.

What do you dislike about DialedIn?

The most problematic aspect about DialedIn is the rigid reporting structure. It is more difficult to trust the limited features of the product to provide quick insights when I use it more frequently. The HubSpot integration sometimes also fails to provide minor notes, and thus, I need to check them manually. These loopholes come in between when I am in a hurry to do things and I find myself slowing down my pace of work mostly at the busiest calling times. Review collected by and hosted on G2.com.

What problems is DialedIn solving and how is that benefiting you?

The best thing about DialedIn is the fact that it has made the mess of calling much clearer. It makes everything run and with the HubSpot integration, I am not wasting time on switching apps. Its characteristics are sufficient to keep my team on track at times of the day when we are busy. As time has gone by, we have had fewer falls and the follow-ups have become quicker, making our day to day more manageable and dependable. Review collected by and hosted on G2.com.

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Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficienc

Top Predictive Dialer Software Result from Call Center Infrastructure (CCI)

Also listed in SMS Marketing, Sales Engagement, AI Sales Assistant, Auto Dialer, Sales Coaching


Johno O.
JO
“With Kixie my cold calls get answered consistently. Highly recommend”
What do you like best about Kixie PowerCall & SMS?

Kixie have a suite of features that make cold calling more effective.

- Parallel Dialler

- Local presence (my cold calls look like they're coming from a local number, to prospects)

- AI to help avoid listening to voicemails

And good integration with CRM etc.

With a great team and great customer service, highly recommend it.

I use it daily, and we are scaling out our cold calling team currently, utilizing Kixie as our SaaS.

Fairly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

No ringless voicemail drop, however this is not a huge deal.

It is a powerful tool, so it has many options. You'll need to go through their onboarding process to get this all done - was a helpful process. Review collected by and hosted on G2.com.

What problems is Kixie PowerCall & SMS solving and how is that benefiting you?

We were seeking a parallel dialler that would increase our pick-up rates, by avoiding spam flags as much as possible. Kixie additionally had local presence, which further helps pick-up rates. Review collected by and hosted on G2.com.

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CloudTalk

CloudTalk

(1,623)4.4 out of 5

CloudTalk

(1,623)4.4 out of 5

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our uniq

Top Predictive Dialer Software Result from Contact Center

Also listed in Speech Analytics, Auto Dialer, Outbound Call Tracking, VoIP Providers, Contact Center Workforce


Shreya  R.
SR
“Streamlined calling and tracking experience with smooth CRM integration”
What do you like best about CloudTalk?

CloudTalk has made it incredibly easy to manage and track all my sales and customer calls in one place. I love how seamlessly it integrates with CRMs like HubSpot and Apollo I can log calls, notes, and follow-ups automatically without switching tabs. The call quality is reliable, and features like call recording and analytics make it easy to review performance and improve conversations. It’s definitely helped boost productivity in my daily outreach. Review collected by and hosted on G2.com.

What do you dislike about CloudTalk?

Sometimes, the desktop app can lag a bit when handling multiple outbound calls at once or syncing with other tools in real time. I’d also love to see more customization options for reporting dashboards. But overall, these are minor issues compared to the efficiency it brings to our workflow. Review collected by and hosted on G2.com.

What problems is CloudTalk solving and how is that benefiting you?

CloudTalk has streamlined our entire outbound calling process from tracking calls to logging details automatically into Apollo and our CRM. It’s reduced the manual effort that used to come with note-taking and follow-up scheduling. The analytics and dashboard make it easy to monitor performance and identify areas of improvement for every rep. Overall, it’s made outreach smoother, faster, and far more efficient. Review collected by and hosted on G2.com.

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Squaretalk

Squaretalk

(114)4.8 out of 5

Squaretalk

(114)4.8 out of 5

The ultimate in flexibility and ease of integration, Axiom cloud contact center gives agents the tools they need to provide high level, personalized service to clients worldwi

Top Predictive Dialer Software Result from Contact Center

Also listed in Communication Platform as a Service (CPaaS), Contact Center Workforce, Auto Dialer, VoIP Providers, AI Voice Assistants


Sankalp J.
SJ
“Seamless CRM Integration and Reliable Support, Minor Learning Curve”
What do you like best about Squaretalk?

What I like best about Squaretalk is its simple, intuitive interface and strong integration with CRM platforms, which makes managing customer communication seamless. The cloud-based calling system is reliable and efficient, and the automation tools help save time while improving team productivity and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Squaretalk?

What I dislike about Squaretalk is that some of its advanced settings and customization options can be a bit complex for new users, and occasional connectivity or lag issues may appear during high-traffic hours. However, these are minor compared to the overall reliability and helpful support team. Review collected by and hosted on G2.com.

What problems is Squaretalk solving and how is that benefiting you?

Squaretalk solves the problem of managing customer communication across multiple channels by bringing everything—calls, messages, and CRM data—into one platform. This helps me and my team save time, stay organized, and respond to customers more efficiently. It improves coordination, boosts productivity, and ensures every client interaction is tracked and handled professionally. Review collected by and hosted on G2.com.

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FlashIntel

FlashIntel

(664)4.6 out of 5

FlashIntel

(664)4.6 out of 5

FlashIntel, a product of FlashIntel Global, is a comprehensive revenue acceleration platform that integrates sales intelligence and engagement capabilities into one unified in

Top Predictive Dialer Software Result from Lead Intelligence

Also listed in Sales Engagement, Email Deliverability, AI Sales Assistant, Auto Dialer, Marketing Account Intelligence


Sunnysher H.
SH
“Remarkable Sales Intelligence App, but Calls for Data Refinement”
What do you like best about FlashIntel?

FlashIntel has brilliant sales intelligence, where it issues reliable contact data for accurate prospecting

The software issues intent signals that are real time and updated concerning buyers behaviors

FlashIntel offers high quality leads targeting, which has firmographic filters Review collected by and hosted on G2.com.

What do you dislike about FlashIntel?

We face data gaps from FlashIntel, where some local niche may not be included

On sales intelligence, sometimes the used data my be outdated and inaccurate Review collected by and hosted on G2.com.

What problems is FlashIntel solving and how is that benefiting you?

We get efficient lead solutions from FlashIntel, where all prospects are verified

We learn the actions that buyers take in our sites or business, giving us an accurate market view

The coordination with CRM solutions makes our team to manage relationships effectively

We learn market opportunities using the app, and there is swift signal identification Review collected by and hosted on G2.com.

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Talkdesk

Talkdesk

(2,487)4.4 out of 5

Talkdesk

(2,487)4.4 out of 5

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first cust

Top Predictive Dialer Software Result from AI Customer Support Agents

Also listed in Contact Center Quality Assurance, Speech Analytics, Contact Center Knowledge Base, ServiceNow Store Apps, Auto Dialer


SL
“Outstanding Communication Platform with Powerful Integrations and Analytics”
What do you like best about Talkdesk?

Talkdesk is a remarkable approach that facilitates the outbound and inbound communication options, and this consolidates all the engagement measures

The software has brilliant integration measures working with multiple apps including helpdesk and CRM and this facilitates the capturing of customer information

The software has a dashboard that delivers proper analytical reports, and this includes agent performance and sales reports

Talkdesk ensures there is AI support which helps us capture the insights and sentiment of clients

The program has a cloud based contact information that and this eliminates the infrastructural costs and maintenance expenses Review collected by and hosted on G2.com.

What do you dislike about Talkdesk?

Talkdesk has issues with call quality where Internet connection is a must

Talkdesk has price transparency issues, something that makes it hard for company to budget Review collected by and hosted on G2.com.

What problems is Talkdesk solving and how is that benefiting you?

Talkdesk offers a unified contact center that ensures proper customer communication and improved engagement that brings more sales

The program issues customer insights through the powerful AI analytics and proper decision processing for quality services

Talkdesk offers remarkable workflow automation and this includes high value customer interaction and lead management

The tool consolidates other resourceful integration with other business models and systems, which supports personalization of business practices

Talkdesk is an open platform that supports growth and diversity in business operations. Review collected by and hosted on G2.com.

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Salesfinity

Salesfinity

(73)4.8 out of 5

Salesfinity

(73)4.8 out of 5

Salesfinity is a B2B SaaS company and helps B2B sales teams generate more pipeline using our Parallel Dialer software. With Salesfinity, you can make up to 10 phone calls

Top Predictive Dialer Software Result from Auto Dialer

Also listed in Outbound Call Tracking, Sales Coaching


MG
“Salesfinity boosted our demos and outbound performance instantly”
What do you like best about Salesfinity?

Salesfinity quickly helped us boost our overall demo volume. After we implemented it, we saw noticeable improvements in our connection rates, SQLs, and talk time. The dialer operates smoothly, the user interface is clean, and training new reps is very straightforward. One standout feature is the ability to filter calls by country and region, which is something many other platforms lack. The AI-generated call summaries save me significant time and make logging calls much easier. Additionally, the dashboard provides a clear overview, making it easy to see what’s working and the best times to call. Review collected by and hosted on G2.com.

What do you dislike about Salesfinity?

The only issue I have noticed is the delay at the moment of connection. Sometimes the prospect answers the phone and says hello a few times before the system connects me. By the time I am live on the call they might already be on their second or third hello, which can cause people to hang up because they think it is a bot or a spam call. It does not happen every time, but when it does it affects the flow of the call. Review collected by and hosted on G2.com.

What problems is Salesfinity solving and how is that benefiting you?

Salesfinity solves the problem of low connection rates and inefficient calling. Before using it we struggled to get enough live conversations each day. With Salesfinity we are connecting with more prospects, booking more demos, and improving our outbound performance overall. The AI summaries reduce admin work and the dashboard helps us optimize calling windows and strategies. It makes our outbound engine run much smoother. Review collected by and hosted on G2.com.

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Koncert

Koncert

(401)4.6 out of 5

Koncert

(401)4.6 out of 5

Sales engagement tools that scale to meet B2B outbound sales goals: AI Power Dialer Platform with 4 sales dialers: Multi-line AI Parallel Dialer, Single-line AI power Dialer,

Top Predictive Dialer Software Result from Sales Engagement

Also listed in AI Sales Assistant, Auto Dialer, Account Data Management, Sales Coaching, Outbound Call Tracking


SL
“Outstanding AI Dialer That Boosts Sales Productivity”
What do you like best about Koncert?

Koncert provides an outstanding AI facilitated dialer system that supports sales team with consistent and multiple call with prospective customers

The program saves time and boosts productivity through the automated dialing support and it works in multiple channels

Koncert works with CRM, very solid in updating customer data systematically without manual processing

Koncert offers a brilliant coaching service to the sales team, and this equips stakeholders with the required information

The program offers a modern sales collaboration support, and this creates a virtual network for sales professionals

Koncert recognizes the performance of every sales team and there are mechanisms for motivating them Review collected by and hosted on G2.com.

What do you dislike about Koncert?

When Koncert faces high volume dialing, it gets some glitches and start to operate slowly

The CRM synchronization sometimes causes some problems and it results to manual switching Review collected by and hosted on G2.com.

What problems is Koncert solving and how is that benefiting you?

Koncert is intentional in eliminating any manual dialing problems and this helps our company to scale up the communication efficiencies

The pickup rates and customer connection increases using this app as the sales rep saves time through automation

The channels of engagement are closely interlinked, and this included texts, calls and other social interactions

The efficiency in coaching is also systematically enhanced by this app, creating a real time dashboard results on sales rep performance

The sales process is effectively enhanced through seamless engagement and communication Review collected by and hosted on G2.com.

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Convoso

Convoso

(246)4.5 out of 5

Convoso

(246)4.5 out of 5

The most robust, feature-rich predictive dialer on the market today.

Top Predictive Dialer Software Result from Contact Center

Also listed in Auto Dialer


DP
“Effortless Setup and Intuitive Interface Boost Productivity”
What do you like best about Convoso?

What I appreciate most about Convoso is its ease of use and straightforward implementation, which enables teams to start working efficiently with very little training required. The intuitive interface ensures that both agents and managers can handle daily tasks smoothly, and the platform’s seamless integration with CRMs and other tools helps simplify workflows and minimize manual work. All in all, Convoso offers a robust yet user-friendly experience that boosts productivity right from the start. Review collected by and hosted on G2.com.

What do you dislike about Convoso?

I find Convoso’s advanced features a bit overwhelming at first, and certain custom integrations or configurations can take extra time to set up Review collected by and hosted on G2.com.

What problems is Convoso solving and how is that benefiting you?

Convoso addresses challenges such as low connect rates, inefficient dialing processes, and the burden of manual workflows. Its rapid predictive dialer, automation features, and real-time reporting capabilities work together to boost agent productivity and make lead contact more efficient. As a result, operations run more smoothly, performance is easier to monitor, and there is greater potential for increased conversions overall. Review collected by and hosted on G2.com.

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PhoneBurner

PhoneBurner

(269)4.8 out of 5

PhoneBurner

(269)4.8 out of 5

We built sales professionals a better dialing system.

Top Predictive Dialer Software Result from Auto Dialer

Also listed in Outbound Call Tracking, Email Tracking, Salesforce AppExchange Apps


BG
“Game-Changer for My Business!”
What do you like best about PhoneBurner?

PhoneBurner has been nothing short of transformational for my team and me. From day one, it’s increased not just the quantity, but the quality of leads I’m able to convert. The software is incredibly intuitive and easy to use—no steep learning curve, just straight-up productivity.

What really sets PhoneBurner apart is how much it empowers scalability. The ability to quickly add seats as my team grows has been a game-changer, allowing me to scale my business faster than I thought possible. The built-in CRM is everything I need—clean, efficient, and designed to actually help you close more deals, not just manage contacts.

My team has thrived immensely since we made the switch. Our efficiency is through the roof, and we’re hitting numbers we used to think were out of reach.

Bottom line: Don’t sleep on PhoneBurner. If you're serious about taking your sales or outreach to the next level, this is the tool you’ve been waiting for. I’m a fan for life. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

When I first started using PhoneBurner, I ran into a bit of a hiccup importing files with a large number of data points. It was frustrating at first—but what really impressed me was how prompt, professional, and on-point the support team was.

They responded quickly, walked me through the solution step by step, and made sure everything was running smoothly. You can tell they genuinely care about their users and want you to succeed.

Since then, it’s been smooth sailing. The software is powerful, easy to use, and has made a huge difference in how efficiently I operate. And knowing I have a top-tier support team behind me just gives me even more confidence in using the platform every day.

Highly recommend—not just for the features, but for the people behind them. Review collected by and hosted on G2.com.

What problems is PhoneBurner solving and how is that benefiting you?

It's provides a CRM and it helps streamline our cold calling process. Review collected by and hosted on G2.com.

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Ring.io

Ring.io

(62)4.5 out of 5

Ring.io

(62)4.5 out of 5

Ring.io is a sales engagement platform that aims to unify all the tools you need for selling, reach your prospects with high-engagement channels, and bring innovation to your

Top Predictive Dialer Software Result from Auto Dialer

Also listed in Outbound Call Tracking, Sales Performance Management, Contact Center, SMS Marketing, Sales Engagement


KS
“Ring.io Experience”
What do you like best about Ring.io?

Being able to dial quickly - drop down feature is very helpful - compatibility with SalesForce is 10/10. customer support is 10/10 Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

In terms of an automatic dialer, it really is the bets and has all options/features I can think of. Review collected by and hosted on G2.com.

What problems is Ring.io solving and how is that benefiting you?

The most effective one has been using the "ring local" feature which dials a potential prospect with a mobile number that matches the clients local area Review collected by and hosted on G2.com.

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Elision DialShree Predictive Dialer is a outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence, screening unnecessa

Top Predictive Dialer Software Result from Call Center Infrastructure (CCI)

Also listed in Live Chat, Social Customer Service, Customer Communications Management, Help Desk, Customer Self-Service


Mifta S.
MS
“Excellent Experience with DialShree Dialer – Highly Recommended”
What do you like best about DialShree Predictive Dialer?

I’m an auditor, and I use DialShree on a daily basis to barge calls. DialShree also provides me with the whisper option, allowing me to assist agents during their calls. Previously, we were using VI and faced many challenges, but DialShree customer support is helping us anytime Review collected by and hosted on G2.com.

What do you dislike about DialShree Predictive Dialer?

If i wants to switch Extension dialshree take time Review collected by and hosted on G2.com.

What problems is DialShree Predictive Dialer solving and how is that benefiting you?

I’ve been using the DialShree Dialer for a while now, and I must say it’s one of the best tools available for streamlining customer outreach and increasing efficiency. The interface is incredibly user-friendly, making it easy to set up campaigns and manage calls. The system offers seamless integration with CRM platforms, helping my team stay organized and track interactions effortlessly Review collected by and hosted on G2.com.

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Voiso

Voiso

(67)4.8 out of 5

Voiso

(67)4.8 out of 5

Advanced hosted call center solution. See agent performance on dashboard, navigate through call events, benefit from CRM integration, and so much more. Visit voiso.com to lear

Top Predictive Dialer Software Result from Contact Center

Also listed in Call Center Infrastructure (CCI), Speech Analytics, Auto Dialer, Outbound Call Tracking, VoIP Providers


SM
“Voiso’s AI speech analytics revolutionized our healthcare contact center with 40% faster resolutions”
What do you like best about Voiso?

The AI Speech Analytics feature is impressive to Integrate, providing transcriptions, sentiment analysis, and keyword identification in more than 10 languages. It is very useful to our healthcare contact center because it enables us to review patient interactions without having to do it manually. The knowledge we acquire assists us in comprehending the needs of patients in a better way and in making sure that we are in line with stringent healthcare regulations. Review collected by and hosted on G2.com.

What do you dislike about Voiso?

There is little to criticize, but it would be nice to have more language customer support than the 10+ that are available now to meet the needs of our diverse patient population. That being said, the available languages meet our major requirements and the analytics are good enough to provide us with actionable insights on a regular basis. Review collected by and hosted on G2.com.

What problems is Voiso solving and how is that benefiting you?

Voiso helps to overcome the most dangerous compliance and quality assurance issues and automates call scoring and provides detailed summaries. This has simplified our training of agents and has made the experiences of patients more consistent. With a 40 percent decrease in resolution times, we have enhanced patient satisfaction and operational efficiency, enabling us to concentrate on providing high-quality care. Review collected by and hosted on G2.com.

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Ozonetel

Ozonetel

(617)4.6 out of 5

Ozonetel

(617)4.6 out of 5

Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.

Top Predictive Dialer Software Result from Contact Center

Also listed in Customer Service Automation, Speech Analytics, Contact Center Knowledge Base, Auto Dialer, Outbound Call Tracking


Saira K.
SK
Original Information
“A Closer Look at Its Features and Performance”
What do you like best about Ozonetel?

Rich Omnichannel Capabilities

Ozonetel doesn’t just do voice calls — it brings together SMS, WhatsApp, live chat, etc., under one roof. That means agents don’t have to switch between many tools, and customers can be served via their preferred channel.

Powerful IVR & Routing

The IVR is strong: drag & drop design, no coding required, conversational IVR (speech/NLP), smart routing (skill‑based, priority, fallback etc.). This helps minimize wait times and route customers to the right agent. Review collected by and hosted on G2.com.

What do you dislike about Ozonetel?

Occasional Call Quality / Reliability Issues

Some users report voice breakage, dropped calls or disconnections, especially under high load.

Issues with latency or lag in certain geographies or poor network conditions. Review collected by and hosted on G2.com.

What problems is Ozonetel solving and how is that benefiting you?

Ozonetel helps me manage both inbound and outbound customer calls more efficiently. Its smart call routing and IVR reduce wait times, while CRM integration gives me caller info instantly. The dialer saves time on outbound calls, and after-call work is faster thanks to automation. Overall, it improves productivity, reduces customer frustration, and makes my job smoother. Review collected by and hosted on G2.com.

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Readymode

Readymode

(154)4.6 out of 5

Readymode

(154)4.6 out of 5

Readymode (formerly Xencall) is a cloud-based outbound customer engagement platform for sales, marketing, lead generation and call center teams looking to engage smarter and c

Top Predictive Dialer Software Result from Auto Dialer

Also listed in Sales Engagement, Call Center Infrastructure (CCI), Contact Center, Call Compliance, Outbound Call Tracking


SB
“Effortless Compliance and Dynamic Scripting for Seamless Call Management”
What do you like best about Readymode?

What strikes one straight away is the to the point control of the call outcomes Readymode has. We are able to implement certain required fields per disposition, and make sure essential compliance notes do not get lost. The dynamic scripting of the system changes dynamically according to the various client segments on the fly ensuring that the appropriate disclosures are always conveyed without the agents having to perform manual checks. It renders our audit trails very strong and extremely detailed. Review collected by and hosted on G2.com.

What do you dislike about Readymode?

It is a little more cumbersome in that our audit team manages granular user permissions within the system than is expected. It would be convenient that historical script versioning is more directly associated to individual call records as part of long term compliance checks. The creative workarounds were also taken to automate the communications of certain sensitive call dispositions to their external alerts. Review collected by and hosted on G2.com.

What problems is Readymode solving and how is that benefiting you?

Our key problem was always to comply with the requirements of complex regulations disclosures in thousands of outbound calls. Agents used to be supplied with either printouts or memorable data which brought inconsistency in information and auditing of posts or call after calls was extremely slow and error prone. Since we have implemented Readymode we are sure that all the disclosures are done accurately. The qualification time spent by our compliance group to verify past calls is very minimal and our total regulatory risk exposure has reduced tremendously. Review collected by and hosted on G2.com.

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NobelBiz OMNI+

NobelBiz OMNI+

(18)4.8 out of 5

NobelBiz OMNI+

(18)4.8 out of 5

Discover the Ultimate Solution in Omnichannel Contact Center Software NobelBiz OMNI+ offers a comprehensive CCaaS package, featuring an extensive range of features, functional

Top Predictive Dialer Software Result from Contact Center

Also listed in Social Customer Service, Contact Center Workforce, Contact Center Quality Assurance, Call Center Infrastructure (CCI), Auto Dialer


Smita P.
SP
“Dialer is smooth Nobel like the name itself”
What do you like best about NobelBiz OMNI+?

lead management, real-time reporting, and agent monitoring.

getting support from the team at any time of the hour and real-time solutions by their team.

helping us to cope with stir and shaken policy

The ultimate auto dialer solution for your omnichannel dialling needs

very versatile in their features, they are ready to add any new features as per the requirement of your centre

why do you need nobelibiz dialer so that with a click of a finger you can get any kind of report

nobelibiz make life easier in every manner Review collected by and hosted on G2.com.

What do you dislike about NobelBiz OMNI+?

nothing as if now, but sometimes few application lags Review collected by and hosted on G2.com.

What problems is NobelBiz OMNI+ solving and how is that benefiting you?

right now we are updated with every application that we were looking for Review collected by and hosted on G2.com.

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