Business Collaboration Software

The major pain point is organization issues when growing. Shared drives tend to accumulate outdated, duplicate and badly structured data unless governance processes are set up properly. Sheets is a good tool for everyday business analysis, yet not the best option for massive datasets or advanced BI. Review collected by and hosted on G2.com.

It eliminates frictions of everyday collaboration. Users can discuss via Gmail or Chat, work with the right document in Docs or Sheets, schedule meetings in Calendar and discuss everything in Meet without transferring the information between apps. That decreases the number of issues related to version control and additional coordination efforts. Review collected by and hosted on G2.com.

It doesn’t seem to have a central place where I can configure everything. I have one agent in one workspace and another agent in a different workspace, and as an admin I have to dig through the settings just to see which agents exist. Overall, there doesn’t really seem to be a central home for managing them. Review collected by and hosted on G2.com.

It's helping users that aren't proficient in AI or automations create what they need without having to reach out to an internal source and get help. It allows them to work more independently and save time on manual work. Review collected by and hosted on G2.com.

Sometimes the experience depends a lot on the internet connection, especially during video meetings. The number of features can also feel a little overwhelming at first, and occasional audio or video issues can happen during longer meetings Review collected by and hosted on G2.com.

Zoom Workplace helps make remote meetings and team communication easier. It saves time by allowing us to discuss things quickly through video calls and screen sharing instead of having to meet in person. It is especially useful when working with people from different locations. Review collected by and hosted on G2.com.

Interface Clutter: Finding specific files, threads, or settings can be difficult because of complex nesting, crowded layouts, and disorganized search tools. Notification Fatigue: Managing notifications is notoriously complicated, which often causes users to miss crucial updates or deal with constant alert overload. Steep Learning Curve: Configuring channels, permissions, and internal file sharing feels less intuitive than more streamlined alternatives like Slack. Ecosystem Lock-in: Performance drops noticeably and setup becomes clunky if your organization tries to use it alongside Google Workspace or other non-Microsoft tools. File Management Confusion: Automatically storing files can create complex backend SharePoint structures, which may confuse casual users who are simply trying to organize documents. Guest Access Friction: Inviting external clients or freelancers into channels frequently runs into cross-tenant permission issues, along with security blocks that slow everything down. Review collected by and hosted on G2.com.

Microsoft Teams addresses fragmented workplace collaboration by bringing emails, chats, meetings, and files together in one unified workspace. Rather than sending documents back and forth and ending up with confusing versions, teams can co-author Word, Excel, or PowerPoint files at the same time directly within the app. It also helps keep important project updates from getting lost in chaotic group texts by organizing discussions into neatly threaded, topic-specific channels. And for companies already using Microsoft 365, it can reduce the cost of paying for multiple separate platforms while keeping communication protected with corporate-grade encryption. Review collected by and hosted on G2.com.

The main thing I dislike about Jira is that it can feel heavy for simple tasks. There are a lot of fields, workflows, statuses, and configuration options, and teams can end up making the process more complicated than necessary.

It can also take some time to find the information I need when a project has a large number of issues. For smaller teams or straightforward work, I sometimes feel that keeping tickets updated can become additional overhead rather than helping the team move faster. Review collected by and hosted on G2.com.

Jira solves the problem of keeping development work organized and making ownership and progress visible. Instead of tracking tasks through emails, spreadsheets, or separate conversations, I can use issues to define the work, assign it to the right person, track its status, and keep the relevant discussion and history together.

For me, the main benefit is visibility. I can quickly see what is in progress, what is blocked, what has been completed, and what still needs attention. It also gives the team a shared record of decisions and changes, which is useful when working on larger projects with multiple people involved. Review collected by and hosted on G2.com.

The main thing I think could be improved is the learning curve. There are so many features and customization options that it can feel overwhelming at first. The interface could also be a little simpler and faster, especially when managing a large number of tasks. I think the interface could be simpler by reducing the number of options shown at once and making the most commonly used features easier to access. A cleaner default layout, faster page loading, and simpler navigation between tasks, lists, and projects would make it easier for new users. It would also help to have more straightforward customization presets instead of having to configure everything manually. Review collected by and hosted on G2.com.

I use ClickUp to organize my college work, manage tasks and deadlines, and keep everything in one place. It reduces the need to use multiple apps, making it easier to prioritize and track tasks. Review collected by and hosted on G2.com.

It only counts tasks assigned, not how complex each one actually is, so someone with five quick tasks looks the same as someone with five massive ones on the chart. Had to eyeball actual difficulty myself on top of what the chart showed. Review collected by and hosted on G2.com.

Wasn't looking for this feature specifically but it ended up mattering more than the stuff I actually set the tool up for. Redistributing work before someone's underwater beats fixing it after they're already burnt out and fustrated. The chart not accounting for task difficulty is a real gap, so it's a starting point, not the full picture, but even that's move visiblity than I had before. Review collected by and hosted on G2.com.

One downside of Notion is that it can feel overwhelming for new users because of its many features and customization options. Some advanced functions have a learning curve, and performance may slow down when working with very large pages or databases. It also has limited offline functionality compared to some other note-taking apps, which can be inconvenient when internet access is unreliable. Review collected by and hosted on G2.com.

Notion solves the problem of managing information across multiple apps by bringing notes, tasks, documents, databases, and project planning into a single workspace. This helps me stay organized, track my work more efficiently, and easily access everything I need in one place. It saves time, improves productivity, and makes collaboration and planning much more convenient. Review collected by and hosted on G2.com.

I wish Smartsheet allowed multiple tabs within a single document, similar to an Excel workbook, rather than requiring each sheet to be created separately within a workspace. Although this structure can feel less organized when working with several related sheets, the workspace navigation is straightforward enough that it has not created a significant issue. Review collected by and hosted on G2.com.

Smartsheet helps solve the challenge of tracking tasks, deadlines, and follow-up responsibilities across a team. My favorite feature is the ability to automate email notifications based on specific conditions, such as approaching or past-due dates. These reminders make it easier for staff to stay on top of time-sensitive responsibilities, reduce the likelihood of missed deadlines, and provide greater consistency and accountability across our workflows. This system worked so well for my original team that, when I took over management of a different program, I introduced Smartsheet there as well to help automate processes and prevent missed deadlines. Review collected by and hosted on G2.com.

The 40 minute duration restriction imposed on the free evaluation tier can disrupt deeper operational syncs or software validation walkthroughs if discussions extend past the limit. Furthermore, the standalone desktop application exhibits noticeable resource utilization and a slower initialization phase upon system startup. Optimizing the desktop client's load latency to match the responsiveness of the web browser interface would significantly improve the overall user experience. Review collected by and hosted on G2.com.

Webex Suite addresses communicational fragmentation by centralizing our virtual coordination, data pipeline planning, and platform evaluation benchmarks across distributed corporate structures. Previously, managing disparate meeting links across multiple channels compromised workflow continuity. By utilizing a dependable, unified hub, we have successfully minimized scheduling friction and ensued smooth, structured cross-team collaboration with external stakeholders. Review collected by and hosted on G2.com.

The editor can be a little clunky at times, but Riverside has been very good about listening to customers to continually improve the performance. Review collected by and hosted on G2.com.

Riverside solves the problem of having to edit podcast episodes from scratch, coming up with thumbnails, creating clips and hooks, and publishing to all the popular hosting sites. With this all in one place, I don't have to coordinate a bunch of different apps. Review collected by and hosted on G2.com.

During peak hours or for very long calls (over an hour), the video rendering and transcript processing can occasionally take a few extra minutes to finalize.

Additionally, as the workspace library grows with dozens of recordings, more advanced folder structuring and bulk-tagging options would make long-term file organization even cleaner. Review collected by and hosted on G2.com.

Before Claap, team members were constantly distracted trying to take manual meeting minutes, and important action items frequently fell through the cracks. We were also suffering from meeting fatigue due to frequent status-update syncs.

Claap solved this by automating our entire meeting documentation workflow. Everyone can stay 100% focused on the conversation while Claap captures the notes and action items. Combining async screen recording with AI meeting recaps has saved our team several hours every week and created a searchable single source of truth for all discussions. Review collected by and hosted on G2.com.

The main thing is that Fellow sometimes doesn't join a call automatically, though even then the Google Meet plugin gets it in within seconds so it's more a minor annoyance than a real problem. The other bit is the AI follow up suggestions, they're genuinely useful for some of my team but not always for me, so it can add a bit of noise with extra buttons showing up in my Google Calendar. Easy enough to dismiss if you've already got your own workflow, but it would be nice to be able to turn them off for individual users. Review collected by and hosted on G2.com.

Before Fellow, prepping for and following up on meetings ate into a lot of my week, chasing action items, writing recap emails, digging back through notes to remember what was actually agreed. Now agendas are set up once and reused and notes and decisions live in one place. That's probably saved me a good hour or two a week that used to go on meeting admin, which matters when you're managing a full portfolio of accounts alongside coaching and reporting. Review collected by and hosted on G2.com.

Some parts of the interface could be more user-friendly, especially for new users. That said, overall the product is reliable, and it becomes easy to adopt once the team starts using it consistently. Review collected by and hosted on G2.com.

actiTIME helps us accurately track the time we spend on projects and campaigns, which improves planning and gives us a clearer view of the real effort behind our product marketing activities. It also provides leadership with better visibility into resource allocation, and it helps teams stay accountable without adding unnecessary complexity. Review collected by and hosted on G2.com.

I just wish more marketers knew about this tool, since it’s still not as widely recognized as it deserves to be. Review collected by and hosted on G2.com.

Before using Morningmate, our marketing projects often suffered from scattered communication and missed deadlines across different tools. Morningmate centralized all project management tasks, which cut down planning time and reduced confusion between teams. Real-time KPI tracking helped us identify underperforming campaigns quickly and optimize budgets more effectively. Collaboration with external partners also became smoother, since everyone could work in the same workspace without constant email back-and-forth. Overall, it solved the problem of inefficiency and gave us clearer visibility into campaign performance. Review collected by and hosted on G2.com.

There's nothing I dislike, but it would be nice if they had a full general ledger accounting system to handle accounts payable, etc. Review collected by and hosted on G2.com.

Ravetree helps us map out projects, set project budgets, allocate people to those projects, log time and expenses, and create invoices. Pretty much all of the day to day stuff at our firm. Review collected by and hosted on G2.com.

Sometimes, larger boards with many elements can take a little longer to load. It would also be helpful to have more advanced options for organizing bigger boards with lots of content. Apart from that, the overall experience has been smooth. Review collected by and hosted on G2.com.

Conceptboard helps solve the challenge of explaining ideas and collaborating remotely. Instead of managing multiple files and scattered feedback, I can keep notes, visuals, and discussions together on one board. It makes project communication clearer, saves time, and helps everyone stay aligned. Review collected by and hosted on G2.com.

In reality, the problem for me is the mobile functionality when the signal strength is low. The offline functionality also lacks strength in that I continue to have a notebook to record the updates when I am offline. Review collected by and hosted on G2.com.

I've reduced missed appointments & last-minute curveballs by utilizing Bordio as the Field Operations Manager. This allows the crew to see the priorities more clearly, me to recognize overloading sooner, & our daily route to look less reactive. Review collected by and hosted on G2.com.

If I had to pick something, it would be that there are still areas where deeper customization (especially around branding, layouts, or UI tweaks) could go further.

That said — and this is important — this is actually one of the reasons I’m bullish on the product.

Unlike most tools where limitations feel “baked in,” Agency Handy is clearly being actively developed, and many of the things you might initially want are either already being improved or on the roadmap.

So rather than being a frustration, it feels more like:

👉 “This is already great — and it’s only getting better.” Review collected by and hosted on G2.com.

Before Agency Handy, our workflow was fragmented across multiple tools:

• CRM in one place

• Proposals somewhere else

• Invoicing and payments separate

• Tasks and delivery tracked manually or in another system

• Client communication scattered across email

It was inefficient, messy, and things slipped through the cracks.

Agency Handy has completely centralised our operations:

• Everything now lives in one system

• Client journeys are structured from start → delivery → payment

• Internal workflows are clearer and easier to manage

• Clients have a single place to log in, view progress, and interact

The impact has been huge:

• Less admin time

• Faster onboarding

• More professional client experience

• Fewer mistakes or missed steps

• Better scalability as we grow

It’s effectively become our agency operating system, not just another tool. Review collected by and hosted on G2.com.

One thing I dislike about GoTo Meeting is that the user interface can feel a little outdated compared with some newer video conferencing platforms. Some settings and features can also take time to find, and occasional connection or audio issues can affect the meeting experience. Review collected by and hosted on G2.com.

GoTo Meeting helps solve the challenge of communicating and collaborating with remote teams, clients, and partners without needing to meet in person. It provides reliable video conferencing, screen sharing, and meeting tools that make discussions and presentations easier. This saves travel time, improves communication, and allows our team to collaborate effectively from different locations. Review collected by and hosted on G2.com.