Products

Spearhead Advisors provides contact center transformation consulting for medium to large enterprises. Services include engineering design guidance, best practice planning, requirements gathering, RFP creation, management, and grading, technology evaluation guidance, demo/sandbox evaluation, and implementation planning. All services are provided in a broker model, at no charge to the business. Contact us for more information, and we look forward to working with you.

AireContact helps with customer experience by enabling your customers to interact with your business across multiple communicaiton channels, including phone, chat, email and social media.

Contact Button is a simple-to-use website widget that helps local SMBs of all types convert website visitors into Contacts & Leads. We like to describe the product as similar to “Installing a smartphone with apps in the corner of your website.” Instead of relying on all sorts of different website plugins and widgets, our 15 different apps cover nearly every major lead-generating and engagement use case you’ll find on business websites today.

Contact Wolf is a contact management software solution that is easy to learn, quick to master and will transform the way you manage your contact data.

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features

Unlock the full power of your conversations. MaestroQA uses AI-powered conversation analytics to transform raw data into insights that drive strategy, boost revenue, and accelerate results company-wide.

Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.

CallMiner Eureka is an end-to-end CX automation platform, combining AI-powered conversation intelligence with advanced automation and agent augmentation to improve customer experience and reduce operational costs

Cloud-based contact center software

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

Content Guru storm owns and operates an international network of storm platforms, with customers running multi-thousand seat deployments.

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, shared Calendars, and many more.

Ringover is the flexible cloud-based phone solution for businesses who want to improve the mobility and collaboration of their employees. Free unlimited calls. Fixed and mobile numbers from 65+ destinations. Seamless CRM integration. Advanced call centre features. Start your free trial today.

VAANI is a cloud based Omni-channel CCaaS Solution, focused towards achieving CX & Sales Engagement. VAANI is equipped for all modes of communication, with these VAANI brings the right resources, insights, and processes together, so you can know more, improve faster, and automatically adapt throughout the business cycle. Drive astounding communications with an easy to grasp technology to step-up your customer experience game. VAANI is the next-generation contact center solution that offers y

wolkvox is the most innovative, reliable, easy-to-use and quick-to-deploy omnichannel cloud contact center solution on the market, delivering its service on the SaaS model. Its omnichannel predictive dialer, speech analytics, intelligent routing and a graphical interface (Diagram Studio) to develop routing voice, interaction and chat stand out. Its variable expense model adjusted to fluctuations in the operation and constant innovation

Hiya Connect Branded Caller ID is making the calling experience secure and engaging on every smartphone globally.

Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost.

CoreMedia is a composable Digital Experience Platform (DXP) designed to help enterprises create and manage personalized, omnichannel customer experiences across various platforms. This includes websites, mobile applications, chatbots, messaging services, and even human-assisted interactions through video or phone. By offering a comprehensive solution, CoreMedia enables businesses to engage their customers effectively at every touchpoint, ensuring a seamless experience regardless of the channel u

BrightEdge offers enterprise level SEO