Products

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any ch

Customer Radar is a live customer feedback software designed to enable businesses to engage the customer in feedback across multiple channels to make it easy for the customer and the company.

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade fea

A modern, easy-to-use, hosted customer data platform, the Customer Data Engine takes data management to the next level. Securely manage all of your customer data – Securely manage all of your customers’ online and offline engagement and demographic data in one place. Create a single view of the customer – Persistently managing identities using our OmniView solution, which helps you understand how your customers are engaging with you in-store and across all media channels. Better target cust

Swag.com is the single source for all your promotional product needs. Design, Order, Ship and Manage your promotional products all from our easy-to-use portal. Think of us as your one-stop Online Swag Shop, Closet and Fulfillment center.

CustomerFirst is a CRM Help Desk software that includes defect and bug tracking software capabilities for those companies that are supporting internally developed software.

CustomerAngle is a cloud-hosted software solution designed to enhance customer service efficiency by enabling businesses to respond to customer complaints promptly. By facilitating immediate engagement, it helps organizations retain customers who might otherwise be lost due to unresolved issues. The platform is user-friendly and straightforward to implement, making it accessible to users regardless of their technical expertise. Key Features and Functionality: - Real-Time Complaint Management:

TimeTrak's Time and Attendance software is a comprehensive solution designed to streamline workforce management by providing accurate and efficient tracking of employee hours. This cloud-based system offers real-time visibility into employee attendance, simplifies payroll processing, and enhances overall operational efficiency. With its intuitive interface and flexible clocking options, TimeTrak caters to businesses of all sizes, ensuring compliance and reducing administrative burdens. Key Feat

LinkedIn Groups are specialized communities within the LinkedIn platform where professionals with shared interests, industries, or goals can connect, collaborate, and engage in meaningful discussions. These groups provide a dedicated space for members to share insights, ask questions, and build relationships, fostering a sense of community among like-minded individuals. Key Features and Functionality: - Community Engagement: Members can initiate and participate in discussions, share content, a

Customer Reward Management extension for Magento 2 by CedCommerce facilitates the customer to earn reward points after registration and successful order completion.

The Advocacy Foundations Package by Captivate Collective is a comprehensive service designed to help organizations develop a robust customer advocacy strategy. Emphasizing the principle of "strategy before software," this package ensures that businesses establish a solid advocacy framework aligned with both customer needs and business objectives, independent of any specific platform. Key Features and Functionality: - Customer Research: Conducts thorough analyses, including reviewing exist

appICE is an intelligent customer engagement platform which lets you deliver a seamless brand experience with messaging campaigns that connect across mobile, web, and the in-app experience. It is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - all in one dashboard.

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organiza

Axtria CustomerIQ operationalizes the marketing insights to move the message to the most appropriate user at the most important time.

SP Customer Service is a next generation business-to-business SharePoint customer service template that is part of a Digital Workplace. Track and manage support issues with a robust Helpdesk system. Drive customer self-service with a knowledge base, documents, forum, announcements, and more, available on the Customer Portal. Manage customers, products, and services throughout the customer life cycle. Measure success with Power BI Dashboards.

Imagineer Customer Experience is a management consulting and professional services firm that provides strategy, consulting, digital, technology and operations services focus on customer experience and customer relationship management.

Customer Communications Management combines payments, billing and communications into an integrated, end-to-end platform. Business users can orchestrate, change, manage content and govern all communications, removing the costs and long timelines of technology projects.

Accelerate digital transformation through a customer-centric lens

Handshake is a comprehensive career platform designed to connect students and recent graduates with potential employers, facilitating meaningful career opportunities. By partnering with over 1,400 educational institutions, including more than 290 minority-serving institutions, Handshake offers a vast network that bridges the gap between emerging talent and a diverse range of employers, from Fortune 500 companies to nonprofits and public sector organizations. Key Features and Functionality: - E

Vitally helps your B2B company ensure the right customers continuously use your product in the right way.