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Genpact Customer Experience
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Genpact Customer Experience

By Genpact

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3.9 out of 5 stars
5 star
50%
4 star
25%
3 star
0%
2 star
25%
1 star
0%

How would you rate your experience with Genpact Customer Experience?

See all 4 Genpact Customer Experience reviews
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Genpact Customer Experience Reviews & Product Details

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Genpact Customer Experience Reviews (4)

Reviews

Genpact Customer Experience Reviews (4)

3.9
4 reviews
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Muskan k.
MK
Talent Acquisition Associate
Mid-Market (51-1000 emp.)
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"Providing Technological expertise"
What do you like best about Genpact Customer Experience?

Their emphasis on empathy and adaptability stands out. They go beyond transactional services, aiming to understand the unique challenges businesses face. Their use of advanced technologies like AI and data analytics further enhances their ability to provide insights-driven, personalized customer experiences. Review collected by and hosted on G2.com.

What do you dislike about Genpact Customer Experience?

Response times or resolution of issues not quicker, particularly for urgent matters. Review collected by and hosted on G2.com.

Raza K.
RK
Operations Executive
Enterprise (> 1000 emp.)
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"It was great experience"
What do you like best about Genpact Customer Experience?

It is so people centered and look after they provide their associates are remarkable. Review collected by and hosted on G2.com.

What do you dislike about Genpact Customer Experience?

Not experienced anything like that it wad good experience Review collected by and hosted on G2.com.

Verified User in Banking
IB
Enterprise (> 1000 emp.)
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"Average experience"
What do you like best about Genpact Customer Experience?

They attract customers but their services they provide are decent enough Review collected by and hosted on G2.com.

What do you dislike about Genpact Customer Experience?

Their extensive support to the product is kind of not satisfactory Review collected by and hosted on G2.com.

RUPESH DEEPAK B.
RB
Data Engineer - Credit Risk
Enterprise (> 1000 emp.)
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"Best way to Transform your Business"
What do you like best about Genpact Customer Experience?

Always out of the way support in digital space and sustainability around projects Review collected by and hosted on G2.com.

What do you dislike about Genpact Customer Experience?

Nothing to tell , Always got support in exception way Review collected by and hosted on G2.com.

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