Products

LightHub takes the contracting process to new levels of efficiency, visibility, certainty and collaboration. The processes and learnings of a team of lawyers who handle thousands of contracts across a wide range of clients in multiple jurisdictions and industries have been crystalised into a single seamless contract lifecycle management application. LightHub streamlines the intake process, automates contract drafting, enables collaboration throughout a negotiation and is a single point of cont

Ask a member of our team why they stay at Five Star Call Centers, and you will hear “the culture” over and over again. People love the team. Whether it’s the person sitting next to you, or a leader in the company, the team environment of Five Star Call Centers is what sets us apart in the industry.  Several of our associates have decades of experience working right at Five Star Call Centers, and when they are looking to advance, they find opportunities right with us. Several of our man

Sedai incorporates key autonomous system characteristics in a cloud context. By leveraging a massive influx of data streams, Sedai builds a layer of intelligence via its core decision engine, which derives concepts from probability theory and applied machine learning techniques. Its self-learning and self-correcting model seamlessly manages cloud platforms with a focus on explainable decisions. Our products S.Watch Sedai connects with various monitoring tools, including Prometheus, Datadog,

Fynd is India's largest omnichannel platform helping retail businesses accelerate growth. A one-stop solution reducing the complexities of adding new brands, channels, store locations, fulfillment centers, and more. Features include: Product Cataloging, Centralized Inventory, Multiple Sales Channels, Order Management, Marketing Campaigns, and Easy Payments.

Bricom is an experience innovation company dedicated to transforming organizations and consumer-facing platforms to meet evolving audience behaviors and needs. Specializing in experience elevation, marketing creativity and management, and data revolution, Bricom combines strategic thinking, creative innovation, and technical excellence to help businesses create meaningful connections with their customers. Key Features and Functionality: - Amazon Connect Integration: As an Advanced Consulting

ComplianceOS is a contractor compliance management platform that consolidates prequalification requirements from multiple compliance networks into one interface. Contractors log in to a single dashboard that aggregates their standing across ISNetworld, Avetta, Veriforce, and individual hiring client programs, replacing the daily rotation through separate portals with one consolidated view. The platform maintains a live action queue of every outstanding obligation — open document requests, accou

NEC Contact Center addresses a call centers critial business objectives from its ability to respond and measuring its preformance to customer satisfaction and management effectiveness and fostering customer loyalty.

Electroline Data Communications Inc. (EDCi is a provider of innovative IT and communication solutions, dedicated to enhancing business operations through advanced technology. With over 45 years of experience, EDCi specializes in delivering tailored services that align with clients' unique goals, ensuring scalability, efficiency, and reliability. Key Features and Functionality: - Healthcare Contact Center Solutions: EDCi offers specialized services for healthcare contact centers, including EHRC

ITApps Sdn Bhd is a customer experience (CX technology solution provider dedicated to transforming customer interactions across Southeast Asia. They offer a comprehensive suite of solutions designed to enhance customer engagement, streamline operations, and improve overall business performance. Key Features and Functionality: - Omni-Channel Contact Center: Provides a seamless, consistent cross-channel experience by integrating various communication platforms, enhanced with Artificial Intellige

CloudWave CXPlus is a comprehensive cloud-based contact center solution designed to provide small and medium-sized businesses (SMBs with enterprise-grade technology without the burden of upfront costs. Leveraging the power of Amazon Web Services (AWS), CXPlus offers a suite of pre-configured packages that can be deployed rapidly, enabling businesses to enhance their customer experience efficiently. Key Features and Functionality: - Call Distribution: Efficiently routes incoming calls to the ap

CallPilot is a powerful and feature rich cloud based dialer platform. Designed by software experts, in regular contact with reference call centers, to deliver a flexible best of breed solution for call center management.

FutureVault is the world’s most intelligent, secure, and collaborative digital vault platform trusted by modern enterprises, financial institutions, and professionals around the world. Our digital vault platform makes it easy to store, organize & share valuable information with your back office, advisors, and clients in one centralized place.

Cocoom facilitates the sharing of key information and accompanies you in your digital transformation. Cocoom brings corporate culture to life and supports change management by facilitating the sharing of key information.

With Carbyne, every person counts. The most secure and interactive cloud-based communications platform for mission-critical contact centers. Shift mission critical call centers into a new world of information exchange. Our technology is built on the cloud for quick solves and fast implementation, using an interface that keeps call managers top of mind. With unprecedented simplicity and data collaboration we ensure every call ends with a smile.

Agile Receivables is a SaaS-based, AI-powered receivables automation platform transforming how businesses communicate, collect, and grow. Built for the full accounts receivable lifecycle, Agile helps organizations manage receivables from Day 1 proactive engagement through early-stage, first-party, and third-party collections—bringing automation, intelligence, and visibility across the entire recovery journey. Our platform combines AI-powered workflows, advanced segmentation, and omni-channel e

Qoryvex is an AI-powered omnichannel contact center platform built by contact center veterans with more than two decades in the industry. It replaces the patchwork of phone systems, chat tools, bolt-on bots and spreadsheets with one platform where every conversation is connected. Voice, email, web chat and 14 messaging platforms, including WhatsApp, land in one queue, and skills-based routing sends every contact to the right person first time. Agents work from one screen with next-best-action g

VAIRKKO HR Cloud is a web-based, fully-mobile workforce management solution.

Cresta AI Agent is an autonomous AI system for enterprise contact centers that handles customer interactions end-to-end across voice and digital channels. Agents operate within layered guardrails and a hybrid architecture that pairs LLM flexibility with deterministic controls. It uses LLMs to understand customer intent, navigate multi-step conversations, and resolve inquiries without requiring a live agent for every interaction. The product is built for high-volume environments where interactio

CMS pro m2 allows small business owners manage their entire site, or change their web site design in seconds.

Tiki Wiki CMS Groupware is a free and open source Wiki-based content management system.