Products

Accelerate CX testing, increase quality across digital and voice channels, and assure omnichannel customer journeys end-to-end.

Ideagen Please Review is a proven, cost-effective solution for the document review, redaction and co-authoring process. Enabling document owners to spend less time on chasing contributions, collating feedback and documenting changes. Ultimately accelerating timelines by up to 65% and delivering more time to focus on the quality of the review.

CommBox - The intelligent customer interaction center for live & automated customer communication.

Zenarate simulates any customer engagement scenario immersing customer facing team members in real life conversations while providing them real time coaching. Agents master best & required practices from home or office in a safe environment with their personal AI Coach. When new hires and underperforming tenured agents don’t use best methods, their AI Coach provides them real time feedback and asks them to try again. Training and contact center leaders receive a Simulation Scorecard certifyi

SatisMeter helps you measure customer satisfaction and gather feedback directly inside mobile apps, web apps and via email through NPS surveys.

Improve Website Conversions

Centercode provides beta test management software and services to companies, so they can get customer validation of their products.

Knowlarity's Cloud Contact Center is a comprehensive, cloud-based communication platform designed to streamline customer interactions for businesses of all sizes. By leveraging advanced telephony solutions, it enables organizations to manage inbound and outbound calls efficiently without the need for extensive infrastructure. This solution integrates seamlessly with existing CRM systems, providing real-time insights into customer conversations and agent performance. Key Features and Functionali

Albus is an AI-powered knowledge bot powered by GPT-4. It compiles a comprehensive knowledge base from Google Drive, Notion, Jira, HubSpot, and 100 more apps to answer your employees' questions. By providing a natural language interface, Albus enables team members to ask questions and receive accurate, reliable answers quickly. With Albus, teams can save time, reduce errors, and enhance collaboration by accessing the exact information they need when they need it.

With HitPay payment gateway, you can accept local and international payment methods including bank transfers, e-wallets, credit cards, Buy Now Pay Later, and more, all in one integration. HitPay provides a full suite of payment solutions — which include Shopify and WooCommerce plugins, payment links, invoicing, recurring billing, POS terminals, POS software, and payment APIs. Merchants can easily reconcile all HitPay-enabled online and in-person payments on the easy-to-use dashboard.

Devart ODBC Driver for PostgreSQL provides a high-performance and feature-rich connectivity solution for ODBC-based applications to access PostgreSQL databases from Windows, macOS, Linux, both 32-bit and 64-bit. Full support for standard ODBC API functions and data types implemented in our driver makes interaction of your database applications with PostgreSQL fast, easy and extremely handy

A web browser for your AI - Browserbase offers a reliable, high performance serverless developer platform to run, manage, and monitor headless browsers at scale.

ServiceNow EA enables organizations to reduce costs and risks while eliminating technical debt and accelerating transformation. We deliver the springboard for sustainable, long-term success by: • Facilitating improved collaboration across business areas • Simplifying the integration of business, technology, processes, and people • Streamlining the connection of EA with strategy and delivery As the only solution integrated natively with the Now platform, ServiceNow is the only choice for organiza

Xurrent is a premium service management application for large multinational organizations and their external service providers. Xurrent gives service providers the information they need to continuously optimize the allocation of resources to the areas where they deliver the most value to the business.

eXo Platform is an open-source social-collaboration software designed for enterprises.

Our consulting group provides specialized support in a variety of industries to help guide your next project. Explore consulting solutions for ERP, HCM, and CRM software applications below.

Accruent Maintenance Connection is a computerized software solution that allows you to track work orders, asset management and preventative maintenance to help you manage your maintenance.

ReputationStacker is a customer satisfaction software that automates the management of their online reviews and reputation.

Tactiq is an AI-powered tool designed to enhance meeting productivity by providing real-time transcription and automated summaries. By integrating with platforms like Google Meet, Zoom, and Microsoft Teams, Tactiq captures live speech and converts it into accurate text, ensuring that no detail is missed during discussions. Leveraging OpenAI's technology, it generates concise summaries, extracts key action items, and organizes meeting insights, allowing teams to focus on collaboration without the

Birdie is an AI-powered Feedback Analytics Platform designed to help product teams transform customer feedback into actionable insights. By centralizing feedback from various internal and external sources, Birdie enables businesses to identify and quantify customer needs and pain points, leading to reduced churn, improved retention, and lower contact rates. Key Features and Functionality: - Centralized Feedback Collection: Integrates with multiple data sources to create a unified repository o