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Cyara

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40 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
2006
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Cyara Reviews

Review Filters
Profile Name
Star Rating
34
6
0
0
0
Rajiv S.
RS
Rajiv S.
Machine Learning Consultant | Data Science Enthusiast | AI-Driven Business Solutions | Python | TensorFlow | Turning Data into Insights
01/12/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Best tool for testing our Chatbots and NLP models

in my ML work Cyara Botium is very helpful for testing NLP models . i like the confusion matrix and intent accuracy reports most . it helps me find exactly where my bot is failing . the automation for regression testing saves me so much manual efforts every single day.
Mohammad S.
MS
Mohammad S.
Director, IT Telecommunications at ResultsCX
08/08/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent and reliable IVR testing

Cyara has been a game-changer for our testing process. The reporting dashboard is incredibly easy to follow, and the system itself is intuitive, our team was able to spin up new test campaigns quickly, especially using the crawler. Implementation took some time, but it was well-structured, and our engineers picked it up fast. What truly sets Cyara apart is their support team. They’re responsive, knowledgeable, and went the extra mile to ensure we were using best practices when setting up our testing scenarios. We now run campaigns daily, with some tests repeating hourly. Cyara has helped us maintain a high level of quality and confidence in our systems.
Verified User in Insurance
UI
Verified User in Insurance
05/30/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Cyara: An Excellent and Stable Testing Platform

The scripting is relatively simple and very simple to use.

About

Contact

HQ Location:
Redwood City, California

Social

@cyara

What is Cyara?

Cyara is a leading provider of customer experience testing and monitoring solutions. The company specializes in ensuring the quality and performance of customer interactions across various channels, including voice, chat, and digital platforms. With its comprehensive suite of tools, Cyara helps organizations design, test, and optimize their customer journeys, enabling them to deliver exceptional service and enhance customer satisfaction. For more information, visit their website at https://cyara.com.

Details

Year Founded
2006
Website
cyara.com