Xref Reviews & Product Details

Simplify your talent journey and make confident, people-focused decisions with Xref. Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been trusted by businesses all over the world to empower great people decisions. Our vision is to bring data-informed feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference, pulse and exit surveys, for data-driven, actionable insights. Accessible from any device, and with multi-language capabilities, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows to recruit, retain and remember your talent with ease. Popular features: Templates and custom surveys - Using a template, you can create a survey request in 30 seconds. By using our library of best-practice survey questions, you can reduce unconscious bias. Or create your own customised survey for any role. Talent Pool - Candidates, referees and departing employees can opt-in to to a talent pool to be hired by your organisation. On average, our customers have a 60% opt-in rate. The talent pool automatically collates skills, competencies and preferred roles to reduce recruitment spend and make filling your next open role easier. Suspicious activity detection- Xref's unique algorithm monitors for unusual activity during a reference and raises a red flag if anything suspicious is detected, like a fraudulent reference, helping give you confidence in your hires.

Product Website

Seller

Xref

Discussions

Xref Community

Languages Supported

Danish, German, English, Finnish, Italian, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified)

Product Description

Xref is trusted by businesses globally to offer reference, background and ID checks that are fast, simple and secure.

Overview by

Xref IT

Pricing

Pricing provided by Xref.

Starter

$840.00

25 employee turnover cap Per Year

View More Pricing Information

Xref Media

Since 2010, our # 1 - rated automated reference checks , comprehensive background checks, a n d robust talent pool features have processed over 100 million questions across 195 countries, generating $90M+ i n revenue. These core features enable confident hiring and underpin our Employer Inte...

Empower your organisation with actionable insights into employee engagement, satisfaction, and workplace culture. ref 's feedback tools and analytics reveal what drives your people, helping you strengthen leadership, boost retention, and create an environment where talent thrives.

Xref Demo - Turn Attrition into Retention

Transform employee departures into opportunities for growth. Xref's Exit Surveys automatically capture feedback and data from every departing employee. Understand why people leave, identify trends in turnover, and uncover opportunities to improve retention. Maintain a strong talent pipeline ...

How to navigate Xref - discover how to view and manage requests, surveys, and people, find organisation insights, access settings, and locate product guides and tutorials.

Send an Exit Survey request - easily send an Exit Survey request to up to 5,000 departing employees at once. Uncover key reasons for leaving and gain insights into your organisation’s eNPS score.

How to use Xref’s Pulse Surveys - you can view and customise your survey results with advanced filtering and sorting and see participation levels, organisational strengths, and areas for improvement

How to read a Reference Report - this video includes how to identify unusual activity flags and where to review key information like sentiment, word count, and feedback coverage

How to request a Reference Survey - this video shows you how to request a reference on Xref, including adding background checks and setting up your reference requirements or language options.

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Ryan L.

Talent Acquisition Consultant

Enterprise (> 1000 emp.)

2/10/2025

"Xref- review. Very positive experience"

5/5

What do you like best about Xref?

The simplity of sending reference request Review collected by and hosted on G2.com.

What do you dislike about Xref?

Can be expensive tool with bulk recruitment Review collected by and hosted on G2.com.

Response from Lee Seymour of Xref

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We're glad to hear that you had a positive experience with Xref and found the process of sending reference requests simple. All of our clients will identify candidates that have faked their references. With bulk recruitment it's easy to miss these candidates when conducting manual references. Make sure you interrogate all unusual activity alerts. The costs saved from rejecting a candidate that faked their references will surpass the costs of the Xref platform itself, we love this ROI!

Tibo 🌏 T.

Talent Acquisition Lead | Esri Australia & Esri South Asia Groups

Mid-Market (51-1000 emp.)

11/10/2021

"Great tool, Reliable, Fast and Easy to integrate"

5/5

What do you like best about Xref?

Fully automated and integrated with our RMS/ATS - simple to use, very user friendly (internally & externally).

Its a game changer for internal TA teams but also for hiring managers. As for the candidate and the referees experience, we have also only heard good things thus far. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Like any system, there are bugs at times when new versions or patches are rolled out, but the Xref tech & support teams are on top of these and always sorts things out. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Conducting reference checks takes a lot of time and effort; with an automated system that relies on candidates to reach out to their referees and by responsibilizing them to do it, the results are much faster and easier to get. The system also allows you to passively get referees interested in joining your organization which is very cool. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

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Thank you for leaving your review, Tibo! We know how valuable time is for busy professionals and we’re happy to hear that you’re enjoying the ease and time-saving benefits of using Xref.

We’re glad to hear that you’re making the most of the People Search tool, which allows you to compliantly collect and store referee data that can be used to build a talent pipeline for quicker hiring.

Thanks again for your review.

Manoj K.

Marketing Manager

Small-Business (50 or fewer emp.)

7/25/2024

"The best platform to verify references in your organization"

5/5

What do you like best about Xref?

Xref extremely easy to use. I love that setting up a reference check doesn't take too much time, and once the the information is in the system, Xref quickly takes care of the automation and sending our periodic reminders. Review collected by and hosted on G2.com.

What do you dislike about Xref?

I really don't have anything negative to say about this platform. It has worked flawlessly for our organization. For me, the best feature is the ability for referrals to includes their information to explore future opportunities. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

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Thank you for your glowing review, Manoj. We're thrilled to hear that you find our platform extremely easy to use and our automated software works flawlessly for your organisation.

We agree that one of the key benefits of using Xref is its ability to flag suspicious candidate activity. Our goal is to help time-crunched TA professionals save time and streamline their recruitment processes. We're here to ensure Xref continues to deliver these benefits and more. Thanks again for choosing Xref!

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

11/6/2024

"Helpful tool for large organisations"

4/5

What do you like best about Xref?

The interface is intuitive, easy-to-use making the onboarding process smooth for both employers and candidates Review collected by and hosted on G2.com.

What do you dislike about Xref?

The pricing structure is on the higher side. This would be more noticible for those with less frequent hiring needs, like smaller organisations. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

It is solving the manual, time-consuming reference checking process. Traditional reference checking for our organisation would usually involve lengthy phone calls or back-and-forth emails, which can delay hiring process and in-turn effect the candidate experience. The automated reference-checking process allows us to send reference requests which candidates and referees can respond to at their convenience. This reduces our need for manual follow-ups and speeds up the process. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

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Thank you for your positive feedback. We're glad to hear that you find Xref Engage's interface intuitive and easy to use for both employers and candidates. Our goal is to help time-crunched clients save time and streamline their recruitment processes. We're here to ensure Xref continues to deliver these benefits and more. Thanks again for choosing Xref!

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

2/10/2025

"Easy to use, effective!"

5/5

What do you like best about Xref?

They follow up candidates to respond, offer insightful information, save me time as a recruiter when it comes to chasing referees. Easy to use. Provide information if Review collected by and hosted on G2.com.

What do you dislike about Xref?

The word count feature and negative/neautural/positive section, this doesn't add up to the sentiment of what is being captured most of the time. Review collected by and hosted on G2.com.

Mia B.

Talent Acquisition Team Leader

Enterprise (> 1000 emp.)

2/15/2022

"xRef Review"

4.5/5

What do you like best about Xref?

The platform is so user-friendly for both administrators and candidates. The ref check itself saves our team so much time and a lot of the references are completed outside of standard business hours which means we get the reference back within a 24 hour period. We've also just recently integrated into our ATS - Workday! Review collected by and hosted on G2.com.

What do you dislike about Xref?

Very minor, but having to log in every time, no single sign on. Review collected by and hosted on G2.com.

Recommendations to others considering Xref:

Have been using xref for 5 years now and have never had an issue with the platform ever. Couldn't ever imagine working in this industry without it. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Saves our Talent Acquisition team so much time. They don't have to spend time constantly following up on references, leaving messages/calling back referees. Additionally picks up on any red flags/fraudulent references. Review collected by and hosted on G2.com.

Response from Annalise Richardson of Xref

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Thank you for taking the time to provide this wonderful review. It’s great to hear that you find the platform easy to use and that it saves your team time. We’re also glad you find value in our fraud detection feature.

Regarding your comment around single sign on, this functionality is available for our customers who use Gmail and it will be available for other email services in our next release. Please keep an eye out!

Thank you again for leaving your review.

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

2/10/2025

"Xref, references at your fingertips"

5/5

What do you like best about Xref?

Easy to navigate platform which I have used at multiple employers. Easy to implement and used daily by our taleent team. Review collected by and hosted on G2.com.

What do you dislike about Xref?

sometimes the emails to candidates go to junk/spam folders. Review collected by and hosted on G2.com.

Kayla S.

Talent Acquisition Advisor

Enterprise (> 1000 emp.)

10/28/2024

"Using XRef in my company has made requesting and conducting reference checks easier."

4.5/5

What do you like best about Xref?

It is so easy and simple to request reference checks for candidates and once completed, it is easy to review the reference checks and save them for future reference. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Sometimes it can be hard to cancel a request if the candidate has added referee details but they havent been completed. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

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Thank you for your 5-star rating, Kayla. We’re glad to hear you’re enjoying the ease and simplicity of an automated platform.

Regarding your concern about not being able to cancel your request once shared, you could contact our friendly support team at support@xref.com for assistance.

We’re all about helping professionals like yourself make the most of your recruiting time. Thanks again for sharing your experience.

Verified User in Education Management

Enterprise (> 1000 emp.)

2/11/2025

"Extremely efficient and convienent!"

5/5

What do you like best about Xref?

I love that everything is digital and can be seamlessly sent out to applicants and their references! Review collected by and hosted on G2.com.

What do you dislike about Xref?

I don't love that there are glitches with it connecting to our applicant tracking system at times. Review collected by and hosted on G2.com.

Response from Lee Seymour of Xref

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Thank you for sharing how Xref has benefited you by streamlining the reference process and eliminating the need to manually track references. We appreciate your feedback! Please make sure you report all integration issues to us so that we could work with your ATS provider directly to improve the service.

Zaynah D.

Talent Acquisition Partner

Enterprise (> 1000 emp.)

10/28/2024

"Xref"

5/5

What do you like best about Xref?

Easy to use and creates an efficiency in my work flow to avoid the back and forth with references. Review collected by and hosted on G2.com.

What do you dislike about Xref?

There could be the opportunity for further customisation however this does not cause any issues for ASIC. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

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Thank you for the 5-star rating, Zaynah!

We’re thrilled to hear that automated referencing has saved you the hassle of chasing down referees. Our goal is to help professionals like you save time and streamline recruitment. Thanks again for sharing your experience!