--- title: Xref Reviews meta_title: 'Xref Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 482 reviews by the users' company size, role or industry to find out how Xref works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 482 scale: '5' date_modified: '2026-07-17' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Xref Reviews **Vendor:** Xref **Category:** [Reference Check Software](https://www.g2.com/categories/reference-check) **Average Rating:** 4.6/5.0 **Total Reviews:** 482 ## About Xref Simplify your talent journey and make confident, people-focused decisions with Xref. Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been trusted by businesses all over the world to empower great people decisions. Our vision is to bring data-informed feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference, pulse and exit surveys, for data-driven, actionable insights. Accessible from any device, and with multi-language capabilities, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows to recruit, retain and remember your talent with ease. Popular features: Templates and custom surveys - Using a template, you can create a survey request in 30 seconds. By using our library of best-practice survey questions, you can reduce unconscious bias. Or create your own customised survey for any role. Talent Pool - Candidates, referees and departing employees can opt-in to to a talent pool to be hired by your organisation. On average, our customers have a 60% opt-in rate. The talent pool automatically collates skills, competencies and preferred roles to reduce recruitment spend and make filling your next open role easier. Suspicious activity detection- Xref's unique algorithm monitors for unusual activity during a reference and raises a red flag if anything suspicious is detected, like a fraudulent reference, helping give you confidence in your hires. ## Xref Pros & Cons **What users like:** - Users find Xref to be **user-friendly and fast** , facilitating effortless reference checks for hiring teams and candidates. (39 reviews) - Users value the **speed** of Xref, which streamlines the background check process and enhances efficiency significantly. (23 reviews) - Users appreciate the **time-saving** capabilities of Xref, streamlining background checks and improving recruitment efficiency. (18 reviews) - Users value Xref for its **efficient tracking of references** , making the recruitment process smoother and more reliable. (16 reviews) - Users praise the **excellent customer support** from Xref, highlighting responsiveness and insightful guidance for recruiters. (12 reviews) - Notifications (8 reviews) - Simple (8 reviews) - Efficiency (7 reviews) - Users commend the **helpful customer support** of Xref, noting its responsiveness and tailored assistance for diverse needs. (7 reviews) - Process Efficiency (7 reviews) **What users dislike:** - Users report **issues with reporting** , including clunky transitions and unsubmitted referee details, impacting workflow efficiency. (9 reviews) - Users find the **intrusive notifications** from Xref overwhelming, causing frustration and missed submission steps. (5 reviews) - Users often face **unclear information** , leading to confusion with AI descriptions and missing submission steps. (5 reviews) - Users note **inadequate feedback** due to misleading scoring and lack of tone, affecting recruitment clarity and decision-making. (4 reviews) - Users express frustration over **limited customization** , particularly around automated reminders and survey question configurations. (4 reviews) - Notification Issues (4 reviews) - Users face challenges with **poor reference sorting** and lack of customizable options, complicating the management process. (4 reviews) - Survey Functionality (4 reviews) - Assessment Issues (3 reviews) - Missing Features (3 reviews) ## Xref Reviews ### 1. Great tool to free up recruiters time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Xref?** The automation is the best part for us. It allows our recruiters to focus on finding the best talent rather than back and forth chasing up missed calls. It's also great for allowing the referee to complete in their own time which often is out of hours for our retail workforce. It's particularly useful for our bulk recruitment where references are necessary however the volume can take our recruiters away from more valuable tasks. **What do you dislike about Xref?** Probably the only downside is removing that opportunity to network with the referees and build new relationships there. In those cases where we feel the referee is someone we'd like to chat to further this is easily manager by simply completing the check over the phone in that instance. **What problems is Xref solving and how is that benefiting you?** We're able to finalise hiring decisions a lot faster by empowering the candidate and referee to complete the checks at a time that suits them best. We're also able to obtain great data and compare references which is very useful. **Official Response from Josie Westerlund:** > Thank you for taking the time to leave us a review. It’s great to hear you're enjoying having your references automated. Xref includes an opt-in function that can be added to the end of the reference questionnaire and asks referees if they would be happy to be contacted in the future about employment opportunities. This, coupled with our People Search tool, allows Xref users to compliantly collect and store referee data that can then be used for talent pooling. If you’d like to find out more, please feel free to get in contact with your account manager or our customer success team. Thanks again for your review! ### 2. Xref is a really user friendly platform and the support staff are quick to help with any questions. **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel C. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2020 **What do you like best about Xref?** It's a real time-saving when you are hiring at such a high volume. It's also great the tracking it does on any suspicous behaviour that may be associated with the reference check and the email notifications are great. **What do you dislike about Xref?** Sometimes the integration with Checkr is difficult to manage - the 2 systems don't always speak to each other the way I would like. For example, when you want to stop a check it doesn't remove it from the Xref platform although you have cancelled it from Checkr. **Recommendations to others considering Xref:** Great for high-volume recruitment. **What problems is Xref solving and how is that benefiting you?** Fraudulent checks are the biggest problem solver and helps us to weed out candidates that would not be an appropriate fit for our organization. **Official Response from Josie Westerlund:** > Thank you for this lovely review. We’re glad to hear you’re enjoying the many benefits of automated references. We’re especially glad that you’re finding our potential fraud detection so useful, we know how important that assurance can be when making hiring decisions. Thank you for sharing your concerns about the Checkr integration. We would like to look into this a little further, it would be great if you could get in touch with our customer success team at support@xref.com to share some more detail on the issues you’re having. Thanks again! ### 3. Not able to change questions easily **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2020 **What do you like best about Xref?** Simple to use, structured and lets you know when responses received **What do you dislike about Xref?** It’s aggressive sending reminders out to referees. Too many and too often. Also poor customer service. I sent an email and never got a reply. **Recommendations to others considering Xref:** Easy to use, simple and send your notifications **What problems is Xref solving and how is that benefiting you?** None, I emailed them my initial problem re sending out too many reminders and never got a response. **Official Response from Josie Westerlund:** > Thanks for taking a moment to provide a review. We're sorry to hear that you didn't hear back from our customer success team, it is definitely possible to alter how many reminders are sent out. Our team would be more than happy to help you adjust this. Please feel free to get in touch with us again and our team will be sure to get back to you. ### 4. easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2020 **What do you like best about Xref?** that it is a simple process to use and it saves me a lot of time **What do you dislike about Xref?** the fact that i cant delete requests sent by a colleague and the fact that if someone else opens the XREF and uploads it on to our internal system it doesn't show a tick on it, only if I open it. **Recommendations to others considering Xref:** use it - it makes the reference process much easier! **What problems is Xref solving and how is that benefiting you?** This process is time saving. I can interview up to 4 people per day and if i were doing 2 verbal interviews per person every day it would take up a lot of time. By using XREF it is also easy to keep track of the ref checks - to see if people have sent them to their referees and if they have replied. Referees can also answer the XREF when they have the time to, rather than me calling them and them saying they don't have the time now and to call back later. ### 5. Ease of use and customisable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2020 **What do you like best about Xref?** Time saving and accessible for all (incl across time zones) with the ability to focus on key areas if required dependent on the role. There is also the technology to pick up on potential fraud responses **What do you dislike about Xref?** Can’t think of too many negatives. I’m a big fan of the platform. **Recommendations to others considering Xref:** Find this platform very easy to use. Now that you can customise your checks, it’s even better. Very easy from a recruiter and candidate perspective. **What problems is Xref solving and how is that benefiting you?** Main benefit is the time saving as I’m not spending 20-30 mins on the phone to the referee, and then cleaning up my notes (let alone chasing them for a convenient time to chat) **Official Response from Josie Westerlund:** > Thank you for your review. It’s so wonderful to hear that you’re a big fan of the Xref platform! We strive to make it as easy as possible for professionals like yourself to make great hiring decisions with all the information you need at your fingertips. Thanks again! ### 6. Very efficient software **Rating:** 5.0/5.0 stars **Reviewed by:** Josie H. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2020 **What do you like best about Xref?** Saves so much time Very accurate and great if someone does try to trick the system Gives referee's the chance to complete it in their own time and out of hours **What do you dislike about Xref?** It would be good if you could edit emails if they are incorrect or remove one of the references without having to stop the whole thing. **What problems is Xref solving and how is that benefiting you?** Time-saving, very detailed references and super easy to save under the applicant's name for future reference. ### 7. YMCA of the Rockies - Xref Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2020 **What do you like best about Xref?** It holds the employee more responsible & and sends them a lot of reminders. Xref makes the expectations clear. **What do you dislike about Xref?** What is least helpful about Xref is that it doesn't screen the referee **What problems is Xref solving and how is that benefiting you?** We are solving the issue of having to reach out to new employees multiple times to complete their references. Again, Xref sends many reminders. **Official Response from Josie Westerlund:** > Thanks for taking the time to provide us with a review, we appreciate your feedback! ### 8. Easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Xref?** The best thing is that it saves time and is efficient **What do you dislike about Xref?** Template are a little difficult to develop **Recommendations to others considering Xref:** Ease of use, Time saver **What problems is Xref solving and how is that benefiting you?** Defintely saving on time, no more calling leaving messages and trying to get a hold of referees **Official Response from Josie Westerlund:** > Thanks so much for providing us with your feedback! We really appreciate it. We're happy to hear you're saving time and enjoying the platform. Have you tried using our free Template Builder tool? I've linked it below just in case you'd like to try it - it is free for anyone to use. ### 9. Recent Super User review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Xref?** It saves time from chasing referees, it is mostly easy to understand. e.g. the icons and visuals used in references **What do you dislike about Xref?** The inability to add in probes, confusion about how to use the candidate+referee notes effectively, the negative sentiment bar was often incorrect. **Recommendations to others considering Xref:** Set up the questionnaires based on well performing questions. Xref creates ease of use but delegate a super user to assist with creating consistency. It still requires candidate contact to make sure they understand the process and who appropriate referees are. A communication plan to let your clients/stakeholders know about how to use Xref would also be a good change management strategy during implementation. **What problems is Xref solving and how is that benefiting you?** Quicker turnaround times compared to verbal references. More time can be spent on other value add tasks. The ability to report on the statistics/quality of the references coming back. ### 10. Makes references checks easy **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria C. | Employee Experience Champion, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2020 **What do you like best about Xref?** Perfect for out of country & hard to reach references. We hire a lot of new comers to Canada and Xref helps us reach out to companies all over the world via e-mail. **What do you dislike about Xref?** Turnaround time can vary depending on the candidate. We need Xref to be as simple as possible as we are using it for a variety of positions from general labour to senior management roles. Our candidate pool is multi-generational and multi-cultural - not everyone is tech savy or has a computer available. **Recommendations to others considering Xref:** Translating into other languages **What problems is Xref solving and how is that benefiting you?** Ability to change reference templates **Official Response from Josie Westerlund:** > Thank you for your feedback, Victoria! We appreciate you taking the time to write this great review. We’re happy to hear you’re making great use of the Xref platform and benefiting from the ease that an automated approach adds to international hiring. We certainly strive to make Xref as simple and accessible to as many people as possible. Our platform can actually be used on any device, which means candidates can complete the process using the tool that works best for them, including their mobile phone, as well as on a computer. Hopefully that helps and thanks again for your review! ### 11. I always found it very efficient and quick to get references back with enough information provided **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2020 **What do you like best about Xref?** - Quick - Enough detail - Don't have to waste clients time over phone they can do it in their own time - Different options in regards to level of candidate **What do you dislike about Xref?** Nothing. The only frustrating thing would be not having people come back to you however this is something that you can't help **Recommendations to others considering Xref:** nothing its very easy to be able to use - being quick with your candidates and giving them direct communication to expect to have an email coming through from Xref always makes the process much quicker. I have never had candidates come back with questions on how to use so i think that shows its very easy on both the candidate and client **What problems is Xref solving and how is that benefiting you?** It's helped me be more efficient and a lot quicker at getting back to my clients. ### 12. A great alternative to traditional reference checks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2020 **What do you like best about Xref?** I like the ease of use and the fact that responses are quick to system generated emails. **What do you dislike about Xref?** Until recently, it was the fact that customised questions couldn't be added into reference requests. **Recommendations to others considering Xref:** Consider the time traditional references take to gather and how hard it can be to contact referees. XRef saves a considerable amount of time and is easy to use for the administrator, candidate and their referees **What problems is Xref solving and how is that benefiting you?** The tool saves a huge amount of time and effort with taking verbal references. The questions also mean that comprehensive responses are received. **Official Response from Josie Westerlund:** > Thank you for this great review. We’re glad to hear you’re enjoying the simplicity and speed of using Xref. It has actually always been possible to add customised questions to any reference template - previously it just needed to be done with your dedicated customer success manager. Apologies if you weren’t aware of this! With the introduction of our Template Builder tool, we’re happy to be able to offer more flexibility and support. Thanks again for your review! ### 13. Great User Interface, Fantastic Fraud Protection and a Real Time Saver! **Rating:** 4.5/5.0 stars **Reviewed by:** Garrett K. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2020 **What do you like best about Xref?** The Fraud protection, auto reminders and ease of bulk upload as well as the move from traditional methods to automation **What do you dislike about Xref?** No integration with the SuccessFactors product, **What problems is Xref solving and how is that benefiting you?** Cost savings on removing the need for internal and third party resources to perform reference checks. Time savings on performing reference checks and chasing referees **Official Response from Josie Westerlund:** > Thanks for this great review, Garrett. We’re glad to hear you’re benefiting from the additional security and ease of automated referencing. Thank you also for your comment about integrating with SuccessFactors. We are always adding new integrations to our portfolio and SuccessFactors is certainly one that is on our radar. Thanks again, Garrett. ### 14. Effective and efficient service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2020 **What do you like best about Xref?** Quicker turnaround for references, candidates are updated and kept in the loop about their references. **What do you dislike about Xref?** Process of set up for candidates is a little long. **Recommendations to others considering Xref:** Would highly recommend **What problems is Xref solving and how is that benefiting you?** Fast completion of references quicker and more effective than phone calls. **Official Response from Josie Westerlund:** > Thanks for taking the time to leave this great review. We're glad to hear that Xref has helped you and your team to speed up your process and helped to improve efficiency. ### 15. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2020 **What do you like best about Xref?** Xref is extremely easy to use. It integrates seamlessly with our ATS so we can send reference requests to all candidates with the click of a few buttons. The system sends reminder emails to candidates who have not responded as well, ensuring we get references as quickly as possible. It saves our team a lot of time. **What do you dislike about Xref?** There is nothing that I dislike about using Xref. **What problems is Xref solving and how is that benefiting you?** Xref makes it easy to connect with references. The online form allows references to submit information on their own time, and saves the Talent team from playing phone tag with them. I also appreciate that Xref will notify us of potentially fraudulent references by tracking the IP address used by the candidate and their reference, and how much time has passed since they worked together. ### 16. Easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Xref?** XRef makes it really easy to create your own questions and send request through! What was once a very tedious part of the recruitment process, is now seamless! **What do you dislike about Xref?** There's nothing that I dislike abut the product **What problems is Xref solving and how is that benefiting you?** Getting in touch with references by the phone, which is time consuming and you are calling people who are currently working - so they are not always available. It allows you to go back and see detailed notes references have added themselves - any time after. ### 17. Excellent from start to finish. James Lord was fantastic. **Rating:** 5.0/5.0 stars **Reviewed by:** Stan M. | Area Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2020 **What do you like best about Xref?** Technology is quick and easy to use. Excellent customer service and support. **What do you dislike about Xref?** The login in process could be a little simpler. **Recommendations to others considering Xref:** Implement asap **What problems is Xref solving and how is that benefiting you?** Time , no more referencing hassle. **Official Response from Josie Westerlund:** > Thanks for taking the time to leave a review, Stan. It’s great to hear you’re benefiting from the ease of the platform and of course the wonderful service provided by James Lord! We strive to provide a safe and secure service and have included two factor authentication in the login process to ensure the platform’s security. If you would like to discuss the login process further or provide feedback as to how this could be improved, please feel free to get in contact with our Customer Success Team via support@xref.com. Thanks again for your review, Stan. ### 18. Xref Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2020 **What do you like best about Xref?** The ease with which you are able to action reference checking with a potential candidate. **What do you dislike about Xref?** This is not really within Xref's control, but some referees provide very limited written feedback necessitating a verbal phone reference as well. **What problems is Xref solving and how is that benefiting you?** There is no excuse not to reference check a candidate. The online functionality makes it easier to contact referees, especially if they are overseas or in different time zones. **Official Response from Josie Westerlund:** > Thank you for taking the time to write this review. We’re glad to hear you’re enjoying the ease of the Xref platform. We’re proud to be able to offer a service that brings ease and speed to the process, even when hiring overseas. For your reference, we created a tool called Template Builder which gives you access to hundreds of questions that have been shown to generate better responses from candidates. We’d encourage you to see if adapting your reference templates might help. Of course, sometimes it does just come down to the individual’s preference. Thank you again for this review. We appreciate your feedback! ### 19. Love it! Automates and streamlines the reference checking process. **Rating:** 3.0/5.0 stars **Reviewed by:** Cesar C. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2019 **What do you like best about Xref?** You can without much of a stretch offer the outcomes with the enlisting chief and it has fascinating investigation about the tone and what amount is composed It is dependent upon your contender to round their references out in the framework and it will advance a lot of modified inquiries for the arbitrator It will likewise think about the word tally of the competitor contrasted with the normal Ease of utilization, quick turnaround time of getting references finished and amount of input gave in the official's own words. **What do you dislike about Xref?** I wish you had the capacity to alter and transfer your very own reference frames as opposed to experiencing a Customer Success Manager I think XRef as similarly as substantial as telephone calls. I don't think there is any at this stage I don't think there is any at this stage **Recommendations to others considering Xref:** Choose how significant the reference procedure is to your association, and how Xref would compliment your present procedure I'd express it's pleasant to have, yet some enlisting administrators still don't care for that reality it's not done via telephone, despite the fact that it's simple enough to catch up Decide how significant the reference procedure is to your association, and how Xref would compliment your present procedure The details represent themselves **What problems is Xref solving and how is that benefiting you?** Enables enrollment specialists to invest more energy selecting than pursuing references It is simpler for contender to get their references to round out the XREF questions and spares us in enlistment a ton of time The best advantages we have acknowledged are time reserve funds and quality improvement. It is simpler for possibility to get their references to round out the XREF questions and spares us in enlistment a ton of time ### 20. Couldn't imagine recruiting without it! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Xref?** It is super easy to use for us and our applicants! **What do you dislike about Xref?** There is nothing that I dislike about the system. **Recommendations to others considering Xref:** Xref simplifies the reference checking process whilst providing timely, helpful insights into your applicants. **What problems is Xref solving and how is that benefiting you?** Xref helps us to make better hiring decisions by providing insight into our candidates that traditional referencing would otherwise miss. ### 21. Great Experience! **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Xref?** The interface is very simple to understand. It is very user friendly, and still gives all the information necessary. **What do you dislike about Xref?** Once completed, there is no follow up or actions to take. **What problems is Xref solving and how is that benefiting you?** Problems include some answers being skipped over because of repeat or similar questions. Benefits include helping with timely hires, while providing accurate data. **Official Response from Josie Westerlund:** > Thanks so much for your great review, Lauren. We appreciate you taking the time to share your thoughts and are glad to hear you're enjoying the platform. ### 22. Good experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Xref?** The speed of responses - Xref always has the final report ready within a day or two. **What do you dislike about Xref?** Translation services - We were not able to launch our French Xref platform for months. & The amount of emails they send (too many!). **Recommendations to others considering Xref:** Filter your inbox so that all Xref emails go into a specific folder. You will be getting a lot of emails from Xref. **What problems is Xref solving and how is that benefiting you?** Xref made collecting references for potential candidates faster than other services we have used. ### 23. Automated online referencing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2020 **What do you like best about Xref?** Easy to set up a candidate Able to share it to internal staff members Identification of potential frauds **What do you dislike about Xref?** Verification authentication process every time logging in **Recommendations to others considering Xref:** Great for volume recruitment **What problems is Xref solving and how is that benefiting you?** Time saving to complete bulk references ### 24. Simple and efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Xref?** Xref is a real simple and easy to use system that has all the functionality that we require to obtain thorough reference checks. **What do you dislike about Xref?** No dislikes about the system to comment on **What problems is Xref solving and how is that benefiting you?** Introducing Xref to our recruitment and onboarding process has saved our small HR department a lot of admin time - no more chasing outstanding reference checks, the system does it for us! ### 25. Xref Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Xref?** Easy to use. integrates with ATS. easy for candidates to understand. i love that it sends reminders as well **What do you dislike about Xref?** nothing. everything has been great so far. **Recommendations to others considering Xref:** Everything Is great! I can't think of anything right now! **What problems is Xref solving and how is that benefiting you?** I've only had one issue, but support was able to quickly fix the problem ### 26. Review for XREF **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2020 **What do you like best about Xref?** Easy to use functionality, geo-tracking and simple fast process to upload candidate details and send out reports. **What do you dislike about Xref?** Can sometimes indicate negative comments on the reference report, when in reality it is positive or neutral. **What problems is Xref solving and how is that benefiting you?** Quicker turn around time for candidates, able to send out / translate reports in other languages, easy to access for users (mobile friendly). ### 27. Very good! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2020 **What do you like best about Xref?** Easy to submit reference check! Fast turn around! **What do you dislike about Xref?** Nothing I can think of the the moment. All good! **What problems is Xref solving and how is that benefiting you?** Getting reference check done quick and easy! ### 28. Seamless , effortless & compliant! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Xref?** I love using XRef, the process it’s self is really uncomplicated, for candidates, referees and my wider team and the support team is fantastic. **What do you dislike about Xref?** N/A however it would be great to have an app! **Recommendations to others considering Xref:** Do it! **What problems is Xref solving and how is that benefiting you?** Compliance, time to hire and quality of references. ### 29. Xref review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2020 **What do you like best about Xref?** I like the fast results we have received from candidates's references. **What do you dislike about Xref?** The only thing I do not like is the fact that the dates cannot be altered or post dated for the candidate. **Recommendations to others considering Xref:** NA **What problems is Xref solving and how is that benefiting you?** NA ### 30. XREF is user friendly and efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Brittani M. | Miss, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Xref?** I like the idea of less waste and easy use **What do you dislike about Xref?** I don’t think there is any at this stage **Recommendations to others considering Xref:** Highly recommend **What problems is Xref solving and how is that benefiting you?** It is easier for candidates to get their references to fill out the XREF questions and saves us in recruitment a lot of time. I enjoy the feedback sections as we learn a lot more about some candidates than we originally thought ### 31. Love it! Automates and streamlines the reference checking process. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2018 **What do you like best about Xref?** Ease of use for candidate and recruiter. You can easily share the results with the hiring manager and it has interesting analytics about the tone and how much is written. **What do you dislike about Xref?** I wish you had the ability to edit and upload your own reference forms rather than going through a Customer Success Manager. Additionally, if you require different types of references you can not choose which one to assign and the referee can easily miss changing the type of reference. **Recommendations to others considering Xref:** Decide how important the reference process is to your organization, and how Xref would compliment your current process. I'd say it's nice to have, but some hiring managers still don't like that fact it's not done over the phone, even though it's easy enough to follow up. **What problems is Xref solving and how is that benefiting you?** Allows recruiters to spend more time recruiting than chasing references. ### 32. National Talent Acquisition Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2018 **What do you like best about Xref?** Ease of use, fast turnaround time of getting references completed and quantity of feedback provided in the referee's own words. **What do you dislike about Xref?** I can't think of anything I dislike about using Xref. **Recommendations to others considering Xref:** This is a game changer, you need to get on board. The stats speak for themselves; much faster turnaround time (no playing telephone tag), the volume of feedback you receive from a referee is much greater and is more powerful when written in their own word. **What problems is Xref solving and how is that benefiting you?** The reference checking process in our recruitment process. The greatest benefits we have realised are time savings and quality improvement. ## Xref Discussions - [How is it possible to see if an employee has received and read an Xref invite?](https://www.g2.com/discussions/38814-how-is-it-possible-to-see-if-an-employee-has-received-and-read-an-xref-invite) - 2 comments, 1 upvote - [What is the best way to change a reference email that the "new hire" has submitted, in case they need support with that.](https://www.g2.com/discussions/34057-what-is-the-best-way-to-change-a-reference-email-that-the-new-hire-has-submitted-in-case-they-need-support-with-that) - 2 comments, 1 upvote - [Is it possible to understand the reason for why referee's decline an XRef request?](https://www.g2.com/discussions/is-it-possible-to-understand-the-reason-for-why-referee-s-decline-an-xref-request) - 1 comment, 1 upvote - [I have a hesitation to submit references requests on Friday due to weekend approaching](https://www.g2.com/discussions/i-have-a-hesitation-to-submit-references-requests-on-friday-due-to-weekend-approaching) - 1 comment, 1 upvote - [How does Xref compare to other online reference check companies?](https://www.g2.com/discussions/how-does-xref-compare-to-other-online-reference-check-companies) - 1 comment, 1 upvote - [View Xref pricing details and edition comparison](https://www.g2.com/products/xref-xref/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+20%3A30%3A24+-0500&secure%5Bsession_id%5D=ae8e54bf-c408-43b3-ba06-04a26ca59317&secure%5Btoken%5D=a0a687e7505a72f4e56379eace020a3a71d4b2434754c2b4b2f62ec6dcfad1f4&format=llm_user) ## Xref Integrations - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [Avature](https://www.g2.com/products/avature/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - [CVCheck](https://www.g2.com/products/cvcheck/reviews) - [First Advantage](https://www.g2.com/products/first-advantage/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [JobAdder](https://www.g2.com/products/jobadder/reviews) - [Lever](https://www.g2.com/products/lever/reviews) - [LinkedIn Talent Hub](https://www.g2.com/products/linkedin-talent-hub/reviews) - [MyRecruitment+](https://www.g2.com/products/myrecruitment/reviews) - [Open API Documentation for Confluence](https://www.g2.com/products/open-api-documentation-for-confluence/reviews) - [PageUp](https://www.g2.com/products/pageup/reviews) - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews) - [SnapHire](https://www.g2.com/products/snaphire/reviews) - [Springboard](https://www.g2.com/products/springboard/reviews) - [TAS](https://www.g2.com/products/tas/reviews) - [Ucheck](https://www.g2.com/products/ucheck/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Xref Features **Platform Content** - Templates - Automated - Reports **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Basics** - Optimization - Interoperability - Performance **Feedback** - requesting feedback - continuous feedback **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Data** - Dashboard and Reporting - Historical Analysis **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards ## Top Xref Alternatives - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (506 reviews) - [HiPeople](https://www.g2.com/products/hipeople/reviews) - 4.6/5.0 (440 reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (435 reviews)