--- title: Xref Reviews meta\_title: 'Xref Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 501 reviews by the users' company size, role or industry to find out how Xref works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 501 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Xref Reviews & Product Details Visit Website Simplify your talent journey and make confident, people-focused decisions with Xref. Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been trusted by businesses all over the world to empower great people decisions. Our vision is to bring data-informed feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference, pulse and exit surveys, for data-driven, actionable insights. Accessible from any device, and with multi-language capabilities, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows to recruit, retain and remember your talent with ease. Popular features: Templates and custom surveys - Using a template, you can create a survey request in 30 seconds. By using our library of best-practice survey questions, you can reduce unconscious bias. Or create your own customised survey for any role. Talent Pool - Candidates, referees and departing employees can opt-in to to a talent pool to be hired by your organisation. On average, our customers have a 60% opt-in rate. The talent pool automatically collates skills, competencies and preferred roles to reduce recruitment spend and make filling your next open role easier. Suspicious activity detection- Xref's unique algorithm monitors for unusual activity during a reference and raises a red flag if anything suspicious is detected, like a fraudulent reference, helping give you confidence in your hires. * * * Product Website Xref Seller [Xref](https://www.g2.com/sellers/xref) Discussions [Xref Community](https://www.g2.com/products/xref-xref/discuss) Languages Supported Danish, German, English, Finnish, Italian, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified) Solution Type All-in-One Overview by Xref IT Show More ## Pricing Pricing provided by Xref. ### Starter $840.00 25 employee turnover cap Per Year [ View More Pricing Information ](https://www.g2.com/products/xref-xref/pricing) ## Xref Integrations (26) What do users say about integrations? Verified by Xref [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ashby ](https://www.g2.com/products/ashby-ashby/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Avature ](https://www.g2.com/products/avature/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bullhorn ](https://www.g2.com/products/bullhorn/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Checkr ](https://www.g2.com/products/checkr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CVCheck ](https://www.g2.com/products/cvcheck/reviews)[ ![Product 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Talent Hub ](https://www.g2.com/products/linkedin-talent-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MyRecruitment+ ](https://www.g2.com/products/myrecruitment/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Open API Documentation for Confluence ](https://www.g2.com/products/open-api-documentation-for-confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle Database ](https://www.g2.com/products/oracle-database/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PageUp ](https://www.g2.com/products/pageup/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP SuccessFactors HCM ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SmartCRM ](https://www.g2.com/products/smartcrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SmartJobs ](https://www.g2.com/products/smartjobs/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SmartRecruiters ](https://www.g2.com/products/smartrecruiters/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SnapHire ](https://www.g2.com/products/snaphire/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Springboard ](https://www.g2.com/products/springboard/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TAS ](https://www.g2.com/products/tas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ucheck ](https://www.g2.com/products/ucheck/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday ](https://www.g2.com/products/workday-workday/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday Recruiting ](https://www.g2.com/products/workday-recruiting/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More VA Vanessa A. 10/30/2025 "User friendliness could be improved" 3/5 What do you like best about Xref? I like the reminder emails that go to candidates and referees. Review collected by and hosted on G2.com. What do you dislike about Xref? When I click on the candidate the cancel button is on the right hand side. When I click on export and want to exit screen, the cancel button is now on the left hand side. It would be good to have consistency and have the cancel button on the same side of the screen irrespective of the page. I've shared this feedback already. Would be good to review the survey questions when selecting the survey. It's difficult to view them on a different page and then make the selection on a different page, especially when templates have similar titles. There's a bit of troubleshooting needed every now and then as referees see error messages when they click on the link to answer survey questions. would be nice to resolve this and make it seamless. Review collected by and hosted on G2.com. What problems is Xref solving and how is that benefiting you? Less time taken to get reference checks done. Review collected by and hosted on G2.com. Show More Response from Lee Seymour of Xref [Editedit](https://www.g2.com/survey_responses/xref-review-11888099/official_response/edit) Thanks so much for your feedback. Reviewing survey data during selection is on the roadmap. Depending on whether a Call To Action (CTA) button is required, we will shift the "Cancel" button slightly to the left so the CTA becomes more prominent. Rest assured that all feedback on user experience is discussed and prioritised. Please keep providing your thoughts via support or your account manager as we always action great ideas for improvement. Current UserValidated ReviewerIncentivizedSource: In-app ![Mitchell B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mitchell B.") MB Mitchell B. Recruitment Business Partner Enterprise (\> 1000 emp.) 9/15/2025 "Good referencing platform" 3/5 What do you like best about Xref? Ease of use. Simple and plain interface. d Review collected by and hosted on G2.com. What do you dislike about Xref? The job title could be more prominent when the references go out Review collected by and hosted on G2.com. What problems is Xref solving and how is that benefiting you? Gain the references from candidates Review collected by and hosted on G2.com. Show More 10/5/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller FN Faiza N. HR and Talent Manager Mid-Market (51-1000 emp.) 10/7/2024 "Recruitment" 2.5/5 What do you like best about Xref? User-friendly features. Talent Management made easy. Review collected by and hosted on G2.com. What do you dislike about Xref? evaluation of candidate background with efficiency. Review collected by and hosted on G2.com. What problems is Xref solving and how is that benefiting you? easy and quick informtion. Review collected by and hosted on G2.com. Show More Response from Shieanne Dcruz of Xref [Editedit](https://www.g2.com/survey_responses/xref-review-10345892/official_response/edit) Thank you for leaving your review Faiza! We’re glad to hear that you find the Xref platform features user-friendly and that it makes talent management easier for you. If you need any assistance, feel free to contact us at support@xref.com. We're committed to making your experience with Xref even better! Current UserValidated ReviewerIncentivizedSource: G2 invite TH Tweety H. Enterprise (\> 1000 emp.) 11/6/2023 "More infor on overview would be nice" 3/5 What do you like best about Xref? The new version has less feature than the previous one. Review collected by and hosted on G2.com. What do you dislike about Xref? In the overview page, not much information display. It will be better to have the Internal Ref table. Also it will be good if we are able to edit the candidate's contact details after the request is sent. In the Reference report, Note to candidate and Note to referee need to be have more characters so that we can include the link of the PD for reviewing. Review collected by and hosted on G2.com. What problems is Xref solving and how is that benefiting you? Xref can provide unusual activities of the reference reports, which is very helpful for our recruitment process. Review collected by and hosted on G2.com. Show More Response from Shieanne Dcruz of Xref [Editedit](https://www.g2.com/survey_responses/xref-review-8829340/official_response/edit) Thank you for taking the time to share your review. We agree that one of the significant advantages of using Xref is the ability to flag suspicious candidate activity. We’re all about offering teams a better and faster way to conduct reference checks, so we’re happy to know that Xref has helped your recruitment process. We are continually working to ensure our customers have a great experience. Our new Enterprise platform has many survey tool functionalities to choose from. With regard to your feedback on the overview page, we will pass it on to our product development team for their reference. Thanks again for your review. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VN Vinu N. Enterprise (\> 1000 emp.) 2/7/2024 "Automated reference checks" 3/5 What do you like best about Xref? Streamlined , secure way of automating and managing reference checks. It hardly takes a couple of seconds to initiate a reference check. Review collected by and hosted on G2.com. What do you dislike about Xref? Doesn't give the hiring manager an option to add or edit referee details unlike 'Referoo'. Review collected by and hosted on G2.com. What problems is Xref solving and how is that benefiting you? Managing referecne checks in bulk Review collected by and hosted on G2.com. Show More Response from Shieanne Dcruz of Xref [Editedit](https://www.g2.com/survey_responses/xref-review-9208480/official_response/edit) Thank you for sharing your feedback with us! We're thrilled to hear that you find Xref to be a streamlined and secure solution for automating reference checks. In regards to your point about editing referee information, it’s for security purposes that the option is not provided. If the referee details need to be edited or added, the candidate needs to access the Xref link. We understand the importance of managing reference checks in bulk as it saves hours of work, and we're glad that Xref is benefiting you in this aspect. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") EN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 5/8/2024 "Voice Project Engagement Survey" 2.5/5 What do you like best about Xref? The support, experience, expertise and guidance from Louise Parkes. Review collected by and hosted on G2.com. What do you dislike about Xref? The backend reporting is really not user friendly. It's way to manual and should be far more sophicated. Far to much time was spent summarising the comments for us. We spent at least 5 days pulling and customising reports. Review collected by and hosted on G2.com. What problems is Xref solving and how is that benefiting you? It's solving hearing our members voice and being able to facilitate the discussions on how we can strengthen engagement, progress and wellbeing. Review collected by and hosted on G2.com. Show More Response from Shieanne Dcruz of Xref [Editedit](https://www.g2.com/survey_responses/xref-review-9622677/official_response/edit) Thank you for sharing your feedback with us. We’re delighted to hear that you appreciate Louise Parkes's support and guidance. Regarding your comment about backend reporting and the manual effort involved, we understand that summarising numerous comments can be time-consuming. To address this, we offer a cost-effective AI service designed to assist with these tasks. Additionally, we can provide further support in curating and creating custom reports with shared views and links. If you’d like us to assist you in this area, please reach out to your Engage consultant. We’re pleased that Xref Engage is helping you facilitate discussions and enhance engagement, progress, and wellbeing within your organisation. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 2/16/2021 "Works well but could make some improvements" 3/5 What do you like best about Xref? The opt in option for references who may be interested in work opportunities themselves The integration with our ATS is great. Customer service from the team with tips and tricks on reference questions etc. Review collected by and hosted on G2.com. What do you dislike about Xref? Could make some improvements such as sms notification to the candidate and the ability to update, create and amend the questionnaires yourself. Expensive for what it is in comparision to other systems on the market Review collected by and hosted on G2.com. What problems is Xref solving and how is that benefiting you? Saves us time as completely automated and also flags potential fraud which is great. Give us a pipeline of candidates for other positions to be filled also Review collected by and hosted on G2.com. Show More Response from Lorna of Xref [Editedit](https://www.g2.com/survey_responses/xref-review-4603213/official_response/edit) Thanks so much for your review - we're so glad to hear the ATS integration is working well and you're happy with the support provided by our customer success team. It's also good to know you're benefitting from the assurance of our unusual activity feature that detects potential fraud. We are always looking for opportunities to enhance and improve our services, so we appreciate your suggestion about adding SMS updates as a feature Thanks again for taking the time to share your feedback! 11/14/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JB Jonah B. Resourcing Advisor Enterprise (\> 1000 emp.) 2/15/2023 "Functional" 3/5 What do you like best about Xref? Being able to request a reference check quickly. Review collected by and hosted on G2.com. What do you dislike about Xref? The update emails are a little bit too frequent. Waiting for email for code to login is annoying Review collected by and hosted on G2.com. What problems is Xref solving and how is that benefiting you? Not having to complete reference checks over the phone. Review collected by and hosted on G2.com. Show More Response from Annalise Richardson of Xref [Editedit](https://www.g2.com/survey_responses/xref-review-7720532/official_response/edit) Hi Jonah, Thank you for your review. Xref allows you to create and send a reference request in as little as 30 seconds, with results received on average in 18 hours. This saves time and adds convenience to the reference checking process. With regard to your feedback about email frequency, we like to encourage faster turnaround times to reduce time to hire. However, in this this busy environment, we understand. You can reach out to our Customer Success team on support@xref.com and they can assist you to update your email reminder frequency. By emailing reference checks, Xref offers a functional solution avoiding the need for phone tag. Thanks again for your review Jonah. 11/6/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Enterprise (\> 1000 emp.) 9/25/2023 "Custom 360 Feedback Survey" 3/5 What do you like best about Xref? Client partner (Louise) was very helpful and accomodating, supported timely action with requests, and a clear pathway for design, development and delivery. The system is functional and easy to use. The portal is easy to navigate; and is responsive to evolving needs (i.e., allows for us to re-open, make changes, etc.) Review collected by and hosted on G2.com. What do you dislike about Xref? The design of the custom report is messy, and this undermines the professionalism of the product due to inconsistent formatting that cannot easily be edited. Query additional support on validity and reliabilty assessment on measures used? Construct validity? Review collected by and hosted on G2.com. What problems is Xref solving and how is that benefiting you? Alignment to our custom framework makes conversations with the stakeholders we are debriefing easier. Easy to set up and manage internally (on-demand, as needed). Review collected by and hosted on G2.com. Show More Response from Shieanne Dcruz of Xref [Editedit](https://www.g2.com/survey_responses/xref-review-8655526/official_response/edit) Thanks for your feedback. We aim to provide the greatest possible experience to our customers, so we are happy to hear you find value in the personalised support offered from our expert team. With regard to your comment on the custom report design, our support team is happy to review your reporting needs again and assist you with formatting changes that you’d like to have. You’re welcome to get in touch with Louise as your dedicated consultant for any assistance. Thanks again for your review Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Government Relations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Relations") UG Verified User in Government Relations Enterprise (\> 1000 emp.) 2/8/2024 "Cumbersome but has potential" 2.5/5 What do you like best about Xref? Automated messaging and reminders, templates Review collected by and hosted on G2.com. What do you dislike about Xref? Domain issues preventing access to the service (did not recognize my business email as a valid domain, received error message) Review collected by and hosted on G2.com. What problems is Xref solving and how is that benefiting you? Takes care of initial contact and need to follow up Review collected by and hosted on G2.com. Show More Response from Shieanne Dcruz of Xref [Editedit](https://www.g2.com/survey_responses/xref-review-9211909/official_response/edit) Thank you for sharing your feedback with us. We're glad to hear that you appreciate the automated messaging and reminders, as well as the templates. Regarding your feedback on the domain issues you are facing, you could reach out to your customer success manager or support@xref.com for assistance in this area. We would be happy to help where possible. We strive to make it as efficient and intuitive as possible so that professionals like yourself can focus on the other important areas of your role. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Xref? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Xref ](https://www.g2.com/products/xref-xref/discussions/new) TN Tara Nelson • Last activity over 5 years ago How is it possible to see if an employee has received and read an Xref invite? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/38814-how-is-it-possible-to-see-if-an-employee-has-received-and-read-an-xref-invite) ![Andrea V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea V.") AV Andrea Vera • Last activity over 4 years ago What is the best way to change a reference email that the "new hire" has submitted, in case they need support with that. 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/34057-what-is-the-best-way-to-change-a-reference-email-that-the-new-hire-has-submitted-in-case-they-need-support-with-that) [ View all Discussions ](https://www.g2.com/products/xref-xref/discuss) ## Pricing Options Pricing provided by Xref. ### Starter $840.00 25 employee turnover cap Per Year ### Growth $1,680.00 50 employee turnover cap Per Year ### Plus $3,480.00 100 employee turnover cap Per Year [ View More Pricing Information ](https://www.g2.com/products/xref-xref/pricing) Xref Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_131141476467b73c17086c3c19840e77/crosschq.jpg "Product Avatar Image") Crosschq 4.6/5(164) [ Compare Now ](https://www.g2.com/compare/crosschq-vs-xref-xref) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9f2d8be6d9f585808f3ffd332ec2c679/referoo.jpg "Product Avatar Image") Referoo 4.8/5(11) [ Compare Now ](https://www.g2.com/compare/referoo-vs-xref-xref) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dbf3a831ee072848e779d1793d33d172/checkmate.png "Product Avatar Image") Checkmate 4.8/5(29) [ Compare Now ](https://www.g2.com/compare/checkmate-vs-xref-xref) ##### ##### Xref Features Platform Customization Platform Basics Optimization Interoperability Performance Platform Content Templates Automated Customizable Reports Platform Additional Functionality Integrations Identity verification Fraud detection [ View More Features ](https://www.g2.com/products/xref-xref/features) ## Top-Rated Alternatives [ ![VICTIG Background Checks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VICTIG Background Checks") VICTIG Background Checks 4.7/5(513) ](https://www.g2.com/products/victig-background-checks/reviews) [ ![HiPeople](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HiPeople") HiPeople 4.6/5(1,066) ](https://www.g2.com/products/hipeople/reviews) [ ![Checkr](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Checkr") Checkr 4.5/5(456) ](https://www.g2.com/products/checkr/reviews) [ View All Alternatives ](https://www.g2.com/products/xref-xref/competitors/alternatives) ##### Categories on G2 [Employee Engagement](https://www.g2.com/categories/employee-engagement)[360 Feedback Software](https://www.g2.com/categories/360-feedback-software)[Reference Check](https://www.g2.com/categories/reference-check) ##### Explore More [Who offers the best VoIP packages for companies](https://www.g2.com/discussions/who-offers-the-best-voip-packages-for-companies)[Where to find top sales intelligence solutions](https://www.g2.com/discussions/where-to-find-top-sales-intelligence-solutions)[Best cloud-based automated testing solutions](https://www.g2.com/discussions/best-cloud-based-automated-testing-solutions) [Which PSA tools work for consulting or professional services firms outside of IT, like marketing agencies or legal service businesses?](https://www.g2.com/discussions/which-psa-tools-work-for-consulting-or-professional-services-firms-outside-of-it-like-marketing-agencies-or-legal-service-businesses)[What are the top DBMS platforms for scalability and performance?](https://www.g2.com/discussions/what-are-the-top-dbms-platforms-for-scalability-and-performance)[Pros and Cons Details](https://www.g2.com/products/xref-xref/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)