PageUp Reviews & Product Details

I like that PageUp offers highly customizable workflows tailored to our global and remote needs. It's great that it avoids the 'one-size-fits-all' trap and provides deeply customizable workflows, templates, and dashboards, which don't require any coding. As a global, remote/hybrid business with regional compliance rules and a distributed workforce, I appreciate that we don't have to bend our talent processes to the platform; instead, we build the platform to match how we work. Review collected by and hosted on G2.com.

There's no way to customize KPIs for different departments (e.g., the sales team cares about 'time to hire for sales reps' while the product team cares about 'skills match rate for engineers')—all teams are forced to use PageUp's generic talent KPIs. Review collected by and hosted on G2.com.

What I like best about PageUp is its user-friendly interface. The system is fairly straightforward and easy to use once you have an understanding of how it functions. This makes it accessible for users of all levels of technical expertise. Additionally, PageUp offers considerable customization options, allowing businesses to tailor the platform to their specific needs. There are many integration options with other business systems, enhancing overall efficiency and productivity. Overall, PageUp is a robust and versatile tool that significantly improves the recruitment and talent management process. Review collected by and hosted on G2.com.

What I dislike about PageUp is that it can be confusing for those who do not undertake frequent recruitment activity. The system's complexity may pose a challenge for occasional users, requiring a bit of a learning curve and work in providing education and ongoing support to hiring managers. Additionally, while there are many integration options available, they can sometimes be fiddly to configure between different vendors. This can lead to some frustration when trying to ensure seamless connectivity across various platforms. Despite these drawbacks, the overall functionality and benefits of PageUp still make it a valuable tool for recruitment and talent management. Review collected by and hosted on G2.com.

Very user friendly - it is easy to navigate around the system.

Customer support - overall is exceptional. My Customer Success Manager is always willing to assist and will provide insights, ideas and solutions. The technical support whether via the ticket system or live support is also excellent, the turnaround times, advice/solutions provided are spot on.

Forward Thinking - PageUp are always looking ahead for new features to incorporate and/or how to improve existing features. I really like the community feedback function where you can raise ideas which are reviewed and considered.

Integration - we have two-way integration with other external providers as well as integrating with our HRIS system - which has been very beneficial in terms of efficiencies. Review collected by and hosted on G2.com.

Not really a dislike, however more of an improvement to the Knowledge Portal regarding the search function to be able to navigate and find items easier. Review collected by and hosted on G2.com.

As the sole admin, I appreciate how simple it is to customise workflows, templates, and reports to match our hiring process. The system is user-friendly, and adapting it to business needs is straightforward. Training others to use it is also easy, making team collaboration smoother. Review collected by and hosted on G2.com.

The analytics and reporting features are not very user-friendly, especially for first-time users. It takes time to learn how to generate and customise reports effectively. The ease of use may also depend on the modules you use, as some areas feel more intuitive than others. More guidance or training resources would be helpful. Review collected by and hosted on G2.com.

I like the fact that it's very easy to request and receive support, whether via the Live Support feature or booking an appointment to a tech specialist. I also like how intuitive the system can be and how I can self serve using the Knowledge Portal. Review collected by and hosted on G2.com.

The main downside in my experience lie in the end user experience with the Learning module. Specifically:

- content cannot be organised in a rationale way to invite gradual content discovery. With over 200 learning activities it's impossible to find what you look for organically

- none of the filters is useful in helping the user shortlisting content. These should be customisable

- keyword search is unforgiving, you need to use a very precise string to yield the correct results Review collected by and hosted on G2.com.

The PageUp support team is very responsive and has been able to assist us with all of our requests in a timely manner. The chat feature is excellent when needing an answer quickly for a problem that we are unable to resolve ourselves. The system is laid out logically and for the most part has been easy to use. Review collected by and hosted on G2.com.

The search features are at times confusing. Sometimes it is difficult to determine the best way to search for a function or to perform a search that provides good results within their Knowledge portal. Review collected by and hosted on G2.com.

The Pageup Team especially our account manager Utsavi Dwivedi is excellent. PageUp online support team is great. The team has always been very responsive and supportive to changes and improvement initiatives we have requested with our instance of Pageup. Review collected by and hosted on G2.com.

I always feel Pageup can improve their User Interface and User experience to make it less clicks and easy to navigate if possible. Review collected by and hosted on G2.com.

Ability to customize workflows to match hiring processes and automating job posting, screening and interview scheduling to save time during bulk recruitment and including some of the AI job posting features.

We have had a few requests where we needed to customize Page up to suit our business needs and Myles Cronin and the Tech support team at page up did a fantastic job to help implement those changes. Review collected by and hosted on G2.com.

The interface while functional can be a bit hard to find things especially for first time users. Customer service support is great once a Tech support person is assigned but initial contact can be a bit slow. Proactive support could be improved. Review collected by and hosted on G2.com.

Automated a range of processes, reporting analytics, increased candidate experience, easy-to-use and navigate. Makes recruitment fun again which assists in building engagement in the process across our business Review collected by and hosted on G2.com.

Some archaic pieces of tech still exist within the system that can cause confusion for users when they stumble upon it. There are some clear ways to objectively make this product better, and the process to get those changes in will take a bit of time/if it is ever able to Review collected by and hosted on G2.com.

I love how user friendly the platform is. The dashboard is easy to manage and makes it easy to filter through stages of recruitment. Updating forms and documents in the backend is a breeze too. The candidate experience from start to finish is great and I like the feature that we can "control" their profile to see where things are at on the candidates end should they be presenting any issues. I have always found the support team approachable and extremely helpful. Overall, a great experience with PageUp. Review collected by and hosted on G2.com.

I haven’t come across any major issues with PageUp—it’s been a smooth and efficient platform for our needs. Review collected by and hosted on G2.com.